Customer Service Representative

0 - 4 years

1 - 2 Lacs

Posted:Just now| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring: Domestic Customer Service Executives (Multiple Locations)

Locations & Vacancies

Noida

  • Work location: Office-based in Noida Day shift, 6-day work week.
  • Position: Customer Service / Customer Support Executive (domestic BPO / support role) Apna+1
  • Salary: 15,000 – 25,000 per month (depending on communication skills & performance). You may also get incentives and bonuses depending on performance. Apna+1
  • Immediate joiners preferred. Freshers / applicants with basic or no experience welcome. Apna+1
  • Handle inbound customer calls, queries and support.
  • Assist customers with product/service information, resolve issues, provide solutions.
  • Maintain accurate records of customer interactions.
  • Escalate issues when needed; ensure customer satisfaction.
  • Meet service standards and performance targets.
  • Work in a team, follow company policies and guidelines.

Perks / Benefits (if applicable):

  • Possible incentives/bonuses depending on performance. Apna
  • Opportunity for growth in support/customer-service verticals. Apna+1

Lucknow

  • Work location: Office-based (for example – Gomti Nagar / Alambagh or other Lucknow offices) — 6-day week, day-shifts typical. Jobhai+1
  • Position: Customer Service / Customer Care Executive (domestic BPO / customer support) Jobhai+2Jobhai+2
  • Salary: 15,000 – 25,000 per month (based on communication skills / performance). Jobhai+1
  • Freshers or candidates with minimal experience (0–2 years) are welcome. Jobhai+1
  • Immediate joining possible. Jobhai+1
  • Handling inbound customer calls and queries — voice-based support. Jobhai+1
  • Address customer complaints, provide information, assist them politely and professionally. Jobhai+1
  • Maintain records of calls, customer data, follow-up on queries. Jobhai+1
  • Work collaboratively with team — escalate unresolved issues to higher levels when needed. Jobhai+1
  • Meet performance metrics (call resolution time, customer satisfaction, response quality etc.). Jobhai+1

Preferred Candidate Profile:

  • Good communication skills in Hindi and/or English. Jobhai+1
  • Comfortable handling calls, dealing with people, patient, polite and customer-oriented. Jobhai+1
  • Basic computer knowledge (or willingness to learn).

Kolkata

  • Work location: Office-based in Kolkata — supporting domestic customer service calls or support (voice or non-voice depending on process). Adzuna+1
  • Position: Customer Support / Customer Service Representative / Associate (domestic customer-service process) Adzuna+1
  • Salary: 15,000 – 25,000 per month (depending on communication skills and performance), or per company standards. (You can specify 15 k-25 k to match other locations.)
  • Handle inbound or sometimes outbound calls or chats for customers needing support or information as per company process. Adzuna+1
  • Provide information about products/services, resolve queries/complaints, ensure customer satisfaction. Adzuna+1
  • Maintain records of customer interactions; ensure accurate documentation. Adzuna+1
  • Work collaboratively with the support / quality assurance / escalation teams if needed. Adzuna+1

Who Can Apply:

  • Candidates with good communication in local language (Hindi / Bengali / English — as per your company’s process) and a customer-oriented mindset.
  • Freshers or those with prior customer support experience.
  • Basic computer knowledge, confidence in handling calls/chats.

Common Requirements (All Locations)

  • Basic qualification: 10+2 or any graduate (or 12th pass minimum). Jobhai+2Apna+2
  • Good communication skills (Hindi and/or English; local language where needed).
  • Comfortable working in office setting, day shift, 6-day week schedule.
  • Willingness to join immediately or with short notice.
  • Attitude: Customer-oriented, polite, patient, able to handle pressure and maintain professionalism.

How to Apply

  • Interested candidates for

    Noida / Lucknow / Kolkata

    — Contact HR:

    Anugrah – 63785 94708

    .
  • Please mention the

    preferred location

    (Noida / Lucknow / Kolkata) in your message.
  • Share your basic details: Name, Education, Locality/City, Contact Number, and whether you are a fresher or have any experience.
  • Be ready for immediate joining if selected.

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