0 years
1 - 3 Lacs
Posted:1 hour ago|
Platform:
On-site
Full Time
A Customer Service Representative (CSR) is the first point of contact for customers seeking assistance or information about a company's products or services. Their responsibilities include promptly responding to customer inquiries through various channels like phone, email, or chat; resolving complaints effectively; processing orders, returns, and payments; and maintaining accurate records of customer interactions. CSRs also provide support by guiding customers on product use, troubleshooting technical issues, and building lasting customer relationships through friendly and professional communication.Key duties involve managing a high volume of customer contacts, identifying customer needs to enhance satisfaction, meeting customer service targets, and collaborating with internal teams to improve service processes.
Job Types: Full-time, Permanent, Fresher
Pay: ₹9,416.55 - ₹32,700.05 per month
Benefits:
Work Location: In person
MEDLEARN VISION HEALTH CARE SOLUTIONS PVT LTD
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