Company Description Established in 2006 in Kolkata, Arohan Financial Services Limited, a part of The Aavishkaar Group, is among India’s largest NBFC MFIs. Arohan is Great Place to Work-Certified™ and strives to empower underserved households and small businesses through sustainable financial services. With plans to impact 28 million lives by 2028, Arohan is a socially responsible organization committed to making a difference. Role Description This is a full-time Mel executive (Unsecured loan) role located in Bihar at Arohan Financial Services Limited. The Mel executive will be responsible for Business and collection. Qualifications Graduation with any stream Client relationship management skills Minimum 1 year experience in unsecured or secured loan or fresher welcome Excellent communication and interpersonal skills

You will be joining Arohan Financial Services Limited, a part of The Aavishkaar Group, as a Customer Service Representative. Arohan is a leading NBFC MFI in India with high ratings and certifications. The organization's mission is to empower underserved households and small businesses through sustainable financial services, with a target of impacting 28 million lives by 2028. Arohan is known for being a Great Place to Work and is dedicated to fostering a positive and inclusive work environment for all its employees. In this full-time on-site role based in Durgapur, your primary responsibility will involve handling customer inquiries, resolving issues, ensuring customer satisfaction, and providing a seamless customer experience on a day-to-day basis. To excel in this role, you will need to possess strong customer service, customer support, and customer experience skills. Effective communication and interpersonal abilities are essential, along with the capacity to multitask and efficiently solve problems. Prior experience in customer service roles will be beneficial, and knowledge of the financial services industry would be advantageous. A Bachelor's degree in Business Administration or a related field is preferred for this position.,