Operations Head

Location: Head Office, Indore

Experience: Minimum 5 years in operations leadership roles

Metro City Experience (Preferred): Candidates with prior working experience in a metro city environment will have added advantage.

Key Objectives

• Build and implement a streamlined operational strategy to enhance productivity.
• Improve interdepartmental coordination, efficiency, and effectiveness.
• Strengthen team performance through clear KPIs and leadership mentoring.
• Identify opportunities for cost-saving, innovation, and business growth.
• Align operations with the company’s vision and long-term goals.

Responsibilities

• Oversee day-to-day operations across all departments (HR, Finance, Training, Service, Sales, Warehouse).
• Define and track performance metrics, ensuring operational goals are met.
• Lead recruitment, training, and development initiatives to build high-performing teams.
• Design and enforce company-wide processes, SOPs, and compliance standards.
• Monitor budgets, expenses, and resource utilization efficiently.
• Collaborate with senior leadership to execute business strategies.
• Ensure timely resolution of conflicts, employee grievances, and inter-team issues.
• Promote a positive and productive work culture across the organization.

Required Skills & Qualifications

• Minimum 5 years of experience in operations leadership or a similar role.
• Strong knowledge in managing HR, finance, service, and supply chain functions.
• Exceptional leadership, delegation, and team-building skills.
• Excellent analytical, problem-solving, and decision-making capabilities.
• Proficiency in planning, budgeting, and reporting.
• Strong communication and organizational skills.
• Proven ability to work under pressure and lead in dynamic environments.

Preferred Qualifications

• Bachelor's/Master’s degree in Business Administration, Operations, or related field.
• Experience in handling Finance, compliance, audits, and performance evaluation systems.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Work Location: In person