Operations Executive

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Location:

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Position Summary

dynamic and detail-oriented Operations Executive

Key Responsibilities

• Coordinate and monitor academic and operational activities across courses and batches.
• Support scheduling of classes, manage timetables, and ensure timely communication with faculty and students.
• Manage LMS (Learning Management System) content uploads, student access, and digital resource maintenance.
• Maintain accurate records related to enrollments, attendance, assessments, and feedback.
• Act as a point of contact for resolving operational issues between academic teams, tech support, and students.
• Ensure smooth onboarding for new students and mentors, providing necessary administrative assistance.
• Collaborate with cross-functional teams (Academic, Product, Sales, Customer Support) to improve process efficiency.
• Track key operational metrics and contribute to continuous improvement initiatives.
• Prepare daily and weekly reports, dashboards, and documentation to monitor process performance.

Requirements

• Bachelor’s degree in any discipline (preferred: education, business, or operations).
• –3 years of relevant experience in

  EdTech operations or academic coordination

  .
• Excellent organizational and multitasking skills with a proactive problem-solving mindset.
• Strong verbal and written communication abilities.
• Proficiency in

  MS Office

  and

  Google Workspace

  .
• Ability to work effectively in a fast-paced environment with high attention to detail.

Preferred Skills

• Experience in academic planning, digital classroom coordination, or student engagement initiatives.
• Familiarity with

  EdTech tools and platforms

  .
• Experience in managing faculty coordination and content management workflows.

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