Operations Executive

• Implement operational policies and procedures to improve efficiency and productivity.
• Monitor and analyze operational processes to identify areas for improvement.
• Coordinate with different departments to ensure seamless communication and collaboration.
• Monitor key performance indicators (KPIs) to track progress and identify areas for improvement
• Conduct regular audits to ensure compliance with hospital policies and procedures
• Provide leadership and guidance to operational staff, fostering a culture of accountability and continuous improvement
• Identify opportunities for cost savings and process improvements.
• Support functional teams at hospital (Marketing, Insurance, Front Office, Billing, procurement) to develop and execute operational strategies
• Supervise and coordinate the activities of non-clinical staff, including administrative, housekeeping, relations, and support staff.
• Manage staff schedules, ensuring adequate coverage across all shifts.
• Ensure a seamless patient experience from admission to discharge.
• Work with the clinical team to optimize patient care services.
• Ensure compliance with healthcare regulations, hospital policies, and safety standards.
• Maintain records and documentation as required by regulatory bodies.
• Participate in audits and inspections, and implement corrective actions as necessary.
• Oversee the procurement and maintenance of medical and non-medical supplies.
• Ensure that all equipment and facilities are well-maintained and in good working order.
• Coordinate with vendors and service providers for outsourced services.
• Assist in budgeting, financial planning, and cost control initiatives.
• Monitor and manage departmental expenses to ensure adherence to the budget.
• Work with the billing department to ensure accurate and timely billing processes.
• Facilitate meetings and discussions to address operational issues and plan for improvements.
• Communicate hospital policies and procedures to staff and ensure adherence.

Job Type: Full-time

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

• Paid time off

Education:

• Master's (Preferred)

Experience:

• Hospital Operations: 2 years (Required)

Language:

• Malayalam (Required)

Work Location: In person