Operations Associate

Hiring: Operations Associate – Content Operations

Company:

Location:

Employment Type:

Laptop:

About Us

PhysicsWallah (PW)

YouTube Channel:

Role Overview

dynamic and detail-oriented Operations Associate – Content Operations

Qualifications & Eligibility

• Graduate in any discipline

• 1–2 years of relevant experience preferred

  (Freshers with strong skills may also apply)
• Prior experience in

  EdTech or startup environments

  is an advantage
• Must have own laptop

Skills & Requirements

• Good understanding of

  CA/CS/Commerce student concerns

  (preferred)
• Excellent communication and interpersonal skills
• Strong proficiency in

  Google Sheets, Docs, and Drive

  (mandatory)
• Knowledge of

  Power BI or data analysis tools

  is a plus
• Detail-oriented with a strong focus on accuracy and quality
• Ability to multitask and deliver results within defined

  TAT (Turnaround Time)

Key Responsibilities

• Freelancer Onboarding & Coordination:

  Manage the complete onboarding and engagement process for freelancers (FLs).

• Doubt Resolution Scheduling:

  Align and schedule FLs for doubt-solving sessions ensuring timely responses.

• Audit & Quality Assurance:

  Review academic responses to ensure accuracy and consistency.

• Copy Checking & Evaluation:

  Oversee content evaluation and ensure timely completion.

• Performance Tracking & Reporting:

  Maintain and analyze FL performance metrics for internal review.

• Finance Support:

  Assist in monthly payment coordination and validation for freelancers.

• Cross-Team Collaboration:

  Work closely with SMEs, freelancers, and academic teams to ensure smooth operations.

Why Join PW?

• Be a part of

  India’s fastest-growing EdTech organization

  .
• Gain exposure to

  end-to-end operations management

  in a dynamic environment.
• Opportunity to develop skills in

  process optimization, analytics, and stakeholder management

  .
• Work with a team committed to

  transforming education accessibility in India

  .

How to Apply:

Interested candidates can apply through the link below:

👉 https://forms.gle/Tepg8bLefnAR7Szd9