885 Operational Support Jobs - Page 35

About the role : In this opportunity, you will: Be a Professional SRE: Implement site reliability engineering and DevOps best practices. Feed non-functional requirements into the product backlog, such as, but not limited to, high availability, scalability, self-healing, observability, continuous delivery, security Build and maintain monitoring for all aspects of infrastructure, micro-services and the platform and implement Alerting mechanism using cloud native solutions Provide primary operational support and engineering for distributed platforms Act as the go to person for any production issue. Troubleshoot and monitor until successful mitigation, communicate effectively, postmortem and implementation of the learnings. Maintain IaC and CICD and promote best practices for our CI/CD processes Focus on Continuous improvement and technical standards - drive improvements in productivity, monitoring, tooling and set industry best practices. On-call Rotation: Participate in on-call/shift rotations. When on-call, you are expected to drive the troubleshooting and mitigation activities while working on incident Be innovative and curious: Maintain end-to-end security ensuring that we meet best practices standards Keep up-to-date with emerging cloud technology trends, especially around DevOps, Service Reliability and Security. Adopt pan-TR operation principles to ensure consistency and efficiency Documenting tribal knowledge. Constant upkeep of documentation and runbooks can ensure that teams get the information they need right when they need it Be collaborative: Extreme collaboration within our teams - Canada, US, Mexico and India About you: Youre a fit for the role if you have: Bachelor s degree in computer science or related field - a must Minimum of 6+ years of experience as DevOps/SRE engineer and Cloud engineer with hands-on experience in AWS cloud technologies. Highly skilled in UNIX/Linux-based Systems Proven experience in building and operating PRODUCTION cloud-native infrastructure, applications, and services on AWS. Experience or knowledge of Container technology such as Docker, Kubernetes and Istio service mesh Must have experience using AWS services (such as Cloud Front, EKS, ECS, RDS, Threat detection and other security controls) Must have 2+ years scripting and programming experience (PowerShell, Bash) Experience or knowledge of Observability tools: DataDog, ELK, SumoLogic, CloudWatch Experience or knowledge with Version Control and CI/CD (Git/ Azure DevOps / JFrog Artifactory) Experience or knowledge writing Infrastructure as Code (IaC) (Terraform / CloudFormation / other) Team player with a can do attitude #LI-SM1 What s in it For You? Hybrid Work Model: We ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on thomsonreuters.com.

As a Solutions Analyst at Clarivate, you ll be working on the requirements, analysis, and design for many transformational changes across our growing company. Clarivate Solution Analysts are responsible for vision/ideation, solution design, requirements gathering, specification elaboration, delivery team support (Development & QA), end-user & L1-support training as well as business implementation strategy/support. We are looking for a talented, motivated, and creative Solutions Analyst to join our team in India. This is an amazing opportunity to help build the Web of Science. About You Bachelor s Degree with atleast 4 years of experience as a technical business analyst Experience in JIRA, Confluence Process engineering and workflow design, high-level technical design, requirements gathering and specification elaboration. It would be great if you also had . . . Data mapping, standardization, and migration New product/ green-field development projects Thriving in an environment where the BA drives SDLC from Ideation through requirements/specifications, supports dev & QA, supports UAT, supports/guides business implementation. What will you be doing in this role Develops and improves business processes within the business organization. Understands client requirements, specifying and analyzing these to a sufficient level of detail to ensure clarity of definition. Collects, writes formal specifications, and communicates business requirements between development and client to design and implement business solutions. Uses a structured change management process to shepherd projects from requirements gathering through design, testing, implementation, client transition and on-going systems maintenance. Provides business process and systems analysis, requirements specifications, consult on development and testing management for implementing technology-based editorial business solutions focusing on increasing productivity, data accuracy, automation and efficiency while reducing redundancy and costs. Responsible for modeling and analyzing client and system processes to identify opportunities for technological improvements, process synergies, and business efficiencies. Responsible for generating systems documentation for operational support and end user information. Conducts operational and end user training and support transitions of operational support to client. Ensures change management and communication of change is done in a systematic way for projects where initial requirements may evolve during the lifecycle of the project. Develops relationships with a client by being proactive, displays a thorough understanding of their business, and provides innovative business solutions. Works with clients to ensure smooth transitions to new systems and/or business processes. Hours of Work 45 hours in a week, working days Monday to Friday, working hours 12PM to 9PM IST. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients greatest ambitions. Job title: Analyst - Client Advisory Services Job Category: Associate Job location: Bangalore Shift Timings: 2.00 PM -11.00 PM About the role: Performing validation and/or quality control checks for all accounts onboarded in the bank in line with the global KYC standards across jurisdictions Communicate effectively with various cross-functional business team partners and bank clients. You will serve at the forefront of our client s experience and ensure all information is accurate before onboarding the client. Research and reach out to your colleagues if any critical information is missing to comply with regulatory requirements. Setting expectations and delivering consistent follow up to ensure completion of the application is a critical deliverable in this role. Utilize your organization skills to track response and follow through with case resolution and use problem-solving skills to handle issues with diplomacy, tact and efficiency. Play a major role in mitigating firm and client risk; as a result, you will use effective research skills while managing the client experience and internal partner expectations. Share joint accountability with one s direct manager for goal development, training initiatives, and partner feedback. What You ll Bring: Excellent oral and written communication skills Maintenance of CIF records and performing end to end KYC & Onboarding/QC checks. Providing operational support to clients & business partners consistent with bank policy & procedures Good understanding of the standard AML/KYC practices followed globally Solid understanding of Bank products, regulations, department processes & procedures. Thoroughly understand & exhibit intelligent use of various system tools and procedures. Proactively highlight threats & compliance issues to the management in a timely manner. Successfully meet tight SLAs as required by the operational management requirements. Provide operational support to clients & business partners consistent with bank s policies & procedures. Work with willingness to learn, adapt & show flexibility with support hours & coverage. Detail-oriented with a keen eye for accurate quality of work. Education and Experience Graduation / Post Graduation. 2-4 years of work experience in global KYC standards Excellent interpersonal skills and ability to deliver 100% quality work. Equal Employment Opportunity FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.

The overall purpose of the role is to support the GLG Sales Team with research and other support activities, across the sales value chain. The role will have direct and regular engagement to the GLG Business Development team and the broader organization, globally. The individual will report to the Vice President based in Gurgaon who will provide a close mentoring environment and own delivery of projects, but also will have direct and near daily interaction with sales professionals in various regions. This is an excellent opportunity to join our global organization with significant growth potential, for qualified individuals who share our values of learning and curiosity, responsibility, fresh perspectives, and integrity Key responsibilities include (but are not limited to): Industry and sub-sector level research to better understand the industry structure, trends and key players Deeper research on prioritized companies to understand their strategic priorities, organization map, key executives and their research needs Customized presentations and proposals development, articulating GLG s value proposition and specific solutions Sales Operations support, including CRM Maintenance (updating new accounts and users), generating client consumption reports, and supporting invoice and AR collection An ideal candidate will have the following: Minimum 1 year of work experience Graduate / Postgraduate degree from a top-tier university Experience in Research, Information Services, Pre-sales, or other Marketing and Sales Operations related roles Excellent communication skills including oral and written abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.) Demonstrable expertise in secondary research techniques and strategies Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy and attention to detail Successful track record of working in a dynamic environment, often accompanied by stringent deadlines Strong analytical bent of mind and structured problem-solving approach Able to work and deliver under minimal supervision/independently Good facility with Excel and Powerpoint; familiarity with resources such as LinkedIn, Hoovers, D&B, SFDC etc, a plus Comfort with ambiguity We seek bright, positive and flexible people who also: Act with the highest integrity and professionalism in all their endeavors Think creatively and focus on opportunities for growth Exhibit constant attention to detail Express a strong desire to work in a team Demonstrate the ability and initiative to handle increasing responsibility over time

Job Summary: We are seeking a proactive and detail-oriented Business Analyst Facilities Support to manage service tickets received from retail stores, troubleshoot issues, and coordinate with vendors to ensure timely resolution. The ideal candidate will have strong communication skills, experience interacting with international clients, and a keen ability to negotiate costs effectively. Key Responsibilities: Receive and manage maintenance/service tickets from retail store locations. Contact store personnel to perform troubleshooting steps based on Standard Operating Procedures (SOPs). Source and contact appropriate service vendors using search engines and internal tools. Schedule vendor services to resolve store issues promptly. Negotiate service costs with vendors to optimize and reduce overall expenses. Maintain accurate records of communication and service status. Provide timely updates to internal teams and stakeholders as required. Requirements: Minimum 1 year of experience in a client-facing or customer service role, preferably with international clients. Excellent verbal and written communication skills. Strong problem-solving and negotiation abilities. Ability to work independent Preferred Qualifications: Familiarity with SOP-driven troubleshooting. Experience in facilities, maintenance, or retail operations support. Ability to adapt communication style across various cultures and regions.

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences. We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #16 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth. At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus + Accountability + Speed = Talkdesker. Focus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others. Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures. Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward. Talkdesker: YOU! The Talent Operations Coordinator I is an entry-level role responsible for providing operational support to the talent acquisition and talent management functions within the organization. This position involves coordinating recruitment activities, managing talent data and systems, and supporting various talent-related initiatives. The Talent Operations Coordinator plays a crucial role in ensuring smooth and efficient talent processes, maintaining accurate talent data, and delivering a positive candidate and employee experience. Duties and Responsibilities: Schedule candidate onsite & virtual interviews for our global Talent Acquisition team through our scheduling applications Manage day-of-interview operations (point of contact for candidates to ensure interview experience is frictionless Develop and implement strategies, workflows, and processes to make the talent acquisition process seamless and scalable Assist with ATS (Greenhouse) optimization and training (including documentation in our company wiki) Maintain high integrity and accuracy of ATS (Greenhouse) data Provide Tier 1 support and day-to-day issue resolution to end-users of our ATS Complete reference checks for candidates at the offer stage as needed Qualifications: Bachelor s degree or equivalent work experience 1+ years of experience in Talent Acquisition/Human Resources/Administration preferred Ability to work in office from our Bengaluru office four (4) days per week Exposure to Applicant Tracking System (ATS) Fast-growing startup experience preferred Excellent analytical/quantitative skills and the proven ability to translate analysis into actionable tasks Exceptional interpersonal skills with the keen ability to develop rapport with diverse candidates Ability to develop strong trusting relationships in a demanding and high-performing work environment Work Environment and Physical Requirements: Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.) The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.

In this role, you will: Engage with clients directly or indirectly through relationship managers to support meeting policies or regulatory requirements and focus on client satisfaction Conduct comprehensive research and background investigations on transactions, individuals, entities, organizations or locations to identify and mitigate risks through documenting findings Review basic issues, policies or procedures for which answers can be quickly obtained related to lower risk tasks and deliverables with narrower impact Run periodic due diligence reporting supporting processes reflective of the current business environment Gather and input data utilizing resources to identify documentation required to meet policy or regulatory requirements Receive direction from supervisor and exercise judgment while developing understanding of function, policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications 6+ months of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education

Overseeing the daily operations of a company or organization in a specific geographic region. Their primary goal is to ensure that all branches or facilities within the region operate smoothly, efficiently, and within the company’s guidelines.

About this role: Wells Fargo is seeking an Associate Operations Processor... The DDR team reviews Community/Retail Bank, Wealth Management & Wholesale Deposit account documents for missing signatures, supporting documentation & information related to title, relationship and tax certification to ensure policy, regulatory and legal requirements are met. Work Schedule: Our hours of operation are 4:30 p.m. to 1:30 a.m. In this role, you will: Perform general clerical operations tasks that are routine in nature Receive, log, batch, and distribute work File, photocopy, and answer phones Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures Required Qualifications: 0 to 6 months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Accounting Operations includes accounting operations roles involved in overseeing the day-to-day financial transactions with accuracy and in compliance with regulations, accounting principals and standards Covers cost accounting (allocating and analyzing direct and indirect costs, actual vs budgeted cost variance analysis, etc ), and budget accounting (developing and monitoring annual revenue/expense budgets for the purpose of controlling funds and measuring operating results) Also covers accounts payable / accounts receivable, billing & invoicing roles Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor The job requires limited job and business knowledge at the time of hiring

You are a strategic thinker and passionate about driving solutions, you have found the right team. As a Reference Data Specialist in Merchant Services, youll provide operational support within our Corporate Investment Bank Line of Business. Youll be responsible for ensuring that all aspects of documentation management for clients are completed timely. Any exceptions and client/stakeholder inquiries are resolved quickly. You are expected to actively participate in the training sessions to understand the product and process flow/s. Therefore, you will focus on being able to function with minimal dependency on the team. You will be expected to partner with your stakeholders to service the clients. Additional responsibilities may include managing daily regulatory reporting tasks and remediation activities, implementing templates in documentation system for operational use, implementing of templates in e-signature platform, testing in UAT /PROD etc. Job responsibilities Execute tasks assigned in a timely manner Ensure that all aspects of transaction management for clients are completed on time and resolve exceptions and client inquiries. Innovate on process improvement and automation. Manage assigned tasks independently with little or no supervision. Manage daily regulatory reporting tasks and remediation activities, as well as process improvement. Demonstrate excellent client focus and customer care working practices and maintain a strong sense of ownership and responsibility. Required qualifications, capabilities and skills Bachelor s degree required and Proficient with MS Office (Excel, Word, PowerPoint, Outlook, etc.) Minimum 2+ experience in Banking. Knowledge on financial services industry, products, and processes with strong analytical skills Strong understanding of the legal language to interpret the documents provided and impact to the Firm Willingness and flexibility to work during US hours Have a control mindset and be alert to issues and risks that have impact on process or to the organization Attention to detail and ability to perform tasks with high degree of accuracy

We are seeking a passionate Senior Product Designer with a strong focus on User Experience (UX) to champion intuitive, effective, and user-centered design across our portfolio of innovative healthcare startups. You will be a critical advocate for the end-user, diving deep into understanding their needs, behaviors, and challenges within the complex Indian healthcare context. Working closely with our AVP Product, founders, and engineers across multiple companies, you will translate research insights and complex requirements into seamless user journeys, intuitive interfaces, and compelling product experiences (web and mobile) that truly solve user problems and drive positive health outcomes. Key Responsibilities: Lead UX Strategy & Process: Drive the end-to-end UX design process across multiple portfolio companies, from early-stage user discovery and research to final UI execution and validation. User Research & Synthesis: Plan, conduct, and analyze user research (interviews, contextual inquiries, surveys, usability testing) to uncover deep user insights and unmet needs specific to healthcare contexts. Synthesize research findings into actionable recommendations. Information Architecture & Interaction Design: Design intuitive information architectures, user flows, journey maps, and interaction models for complex healthcare applications. Wireframing & Prototyping: Create compelling low-fidelity wireframes and high-fidelity interactive prototypes to effectively communicate design concepts and facilitate user testing. Usability & Accessibility Champion: Plan and facilitate usability testing sessions, analyze results, and iterate designs based on user feedback. Ensure designs adhere to accessibility best practices (WCAG). Cross-Portfolio Collaboration: Serve as the UX expert, collaborating closely with product managers, engineers, founders, and clinical experts across various startups to ensure user needs are central to product development. Data-Informed Design: Leverage qualitative insights and quantitative data to inform design decisions and measure the impact of UX improvements. Design Systems & UI: While focusing on UX, contribute to and utilize design systems, ensuring UI elements are consistent, usable, and visually aligned with brand identity. Advocacy & Communication: Clearly articulate UX rationale, present design solutions persuasively, and advocate for user-centered approaches with diverse stakeholders. Mentorship & Culture: Contribute to building a user-centric design culture within 2070 Health and potentially mentor others in UX best practices. Experience: Minimum of 8-10 years of professional experience specifically focused on UX Design or Product Design with a strong UX emphasis. Portfolio: A robust online portfolio demonstrating deep expertise in UX methodol

Roles and Responsibility: Market Development: Understand the agricultural applications of building materials (e.g., irrigation systems, storage solutions, etc). Identify potential markets and customers, including farmers, distributors, and agribusinesses. Assist in promoting products tailored for agricultural needs. Sales Execution: Support sales activities by prospecting and generating leads in the agricultural sector. Conduct product demonstrations and presentations to customers. Assist in achieving monthly and quarterly sales targets. Customer Relationship Management: Build and maintain relationships with distributors, dealers, and end customers in the agriculture domain. Address customer queries and provide basic technical support on product usage. Collect and report customer feedback to improve products and services. Market Research and Analysis: Gather data on market trends, competitors, and customer preferences in the agriculture vertical. Share insights with the sales team to refine sales strategies. Operational Support: Assist in order processing, coordination with Sales Ops teams, and ensuring timely delivery of products.

Collaborate closely with the business and vendor to provide operational support for system incidents and problems and manage escalations for the supported manufacturing application s . Supporting the business teams interaction with the vendor for enhancements and testing of new patches, third-party BMS software, and upgrades. Participate and collaborate in business meetings with the site and enterprise team, including weekly and monthly operational, COP (Community of Practice), and other relevant meetings . Ensure the Service Now processes, including service support and approval groups, are accurate and current. Collaborate with other members of the IT and business teams to develop and implement business and IT procedures. Work both independently and in a team environment. Work with the local manufacturing and above site teams to raise cost demands and ensure new licenses and renewals are budgeted, requested and processed for the coming year. Support Cyber-Security for periodic review of security reports and audits. Qualifications & Experience Bachelors degree in Information Technology , Computer Science, Engineering, Life Science, or related field and 2-3 years of relevant experience. Applied knowledge of computerized systems and Systems Development Life Cycle. Knowledge of SaaS systems from planning, implementation, and system release. Ability to work in a diverse work environment, manage multiple priorities, be self-directed. Excellent written and communication skills are required . Candidate must have a flexible and creative work style with a goal of attaining excellence. Ability to work across global sites and cultures. Preferred domain expertise in the application of IT to manufacturing, including a broad understanding of processes and how IT tools and systems support them.

Trouble shooting of Machines directly on machines and remote guiding for site engineers Expertise in Convertor - DC Convertor, IGBT, Traction, BUS SYSYTEMS , SYNCRONA Generator. Failure analysis and corrective action. Generating necessary technical reports for customers / insurance etc: Handling customer queries of customers & other stake holders within organization. Ensuring safety aspects in process : modification of process / Job safety analysis method statements etc, Creating work procedures, instructions Understanding of analysis tools such as 5 why/ Fish bone diagram etc for resolution. Interacting with R&D team and technical team internally for resolution. Machine Availability & Safety & Resolution of Technical issues Cost reduction through Convertor - DC Convertor, IGBT, Traction, BUS SYSYTEMS , SYNCRONA Generator.

Job for Personal Assistant Personal Assistant job / Immediate Hiring/ Personal Assistant job in Mumbai Personal Assistant job description !! Only For Female !! Location: Mumbai, India Experience: 2+ years Employment Type: Full-time We are looking for a highly organized and proactive Personal Assistant to support senior management in their daily tasks. If you have strong multitasking skills, attention to detail, and can thrive in a fast-paced environment, apply today! Key Responsibilities: Manage schedules, appointments, and meetings. Handle emails, calls, and correspondence on behalf of senior management. Maintain records, documents, and reports in an organized manner. Track action points and ensure timely completion of tasks. Coordinate travel arrangements and itineraries. Assist in project coordination and follow-ups. Handle confidential information with discretion. Provide administrative and operational support as required. Requirements: Education: Graduate in any field (Business Administration preffered) Experience: Minimum of 2 years, Executive Assistant, or in a similar administrative role. Skills: Strong organizational and multitasking abilities Excellent verbal and written communication in English Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace. Task Management and coordination skills Ability to work independently and under pressure. Preferred: Knowledge of project management tools (e.g., Odoo, Trello, Asana,) is a plus. Benefits: Competitive salary based on experience. Work closely with senior leadership and gain valuable exposure. Career growth and learning opportunities in a fast growing company. Hurry! We are closing applications in 7 days. Apply now and be part of our growing success! know More about our organisation We are one the best 3d model maker and scale model making company in India. Explore Us

Sr Associate I- Executive Assistant - Chairman s Office About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navis mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Ignite the Spirit of a Navi_ite Imagine being at the heart of India s fastest-growing financial services company, where every day brings the opportunity to redefine how millions manage their money. Navi is transforming the landscape with Personal and Home Loans, UPI, Insurance, Mutual Funds, and Gold delivering innovation that makes financial products simpler, more accessible, and truly affordable. With our cutting-edge AI/ML technology and deep expertise, we re not just setting new standards; we re creating experiences that delight and inspire. This is your chance to be part of something extraordinary. At Navi, you won t just be advancing your career; you ll be leading a revolution in finance. Join us and discover how it feels to be at the forefront of this. Founders: Sachin Bansal & Ankit Agarwal Responsibilities : Calendar & Meeting Management : Manage complex schedules, coordinate meetings, and ensure timely follow-ups. Travel & Event Planning : Organize domestic and international travel, including visa processing, itinerary planning, and logistics. Communication & Coordination : Act as a point of contact for the Chairman, handling emails, calls, and correspondence efficiently. Stakeholder Management : Liaise with internal teams, clients, and external partners to facilitate smooth communication and coordination. Confidentiality & Compliance : Handle sensitive information with discretion and ensure adherence to company policies. Documentation & Reporting : Maintain records, prepare reports, and assist in the creation of presentations as needed. Operational Support : Assist in day-to-day administrative tasks, ensuring seamless execution of executive operations. Key Skills Required : Strong organizational and time management skills. Excellent verbal and written communication abilities. Ability to manage multiple tasks with high attention to detail. Professionalism, discretion, and ability to handle confidential information. Strong coordination and stakeholder management skills. Ability to work independently in a fast-paced environment. What is awaiting you at Navi Unyielding Perseverance, Boundless Passion, Unwavering Commitment Are you ready to channel your relentless drive into something truly transformativeAs a Navi_ite, you will embody the essence of perseverance and passion, pushing boundaries and redefining what s possible. As a Navi_ite, you ll be at the forefront of our mission, taking on responsibilities that challenge you and push the limits of what you thought possible. Relentless Pursuit of Unmatched Excellence Imagine a place where your quest for excellence knows no bounds. At Navi, we don t just set high standards; we live them. At Navi, we believe in delivering exceptional results and creating real value. You will have the opportunity to tackle projects with precision and pride, setting standards and achieving outcomes that make a tangible difference. Your ability to manage tasks effectively and maintain high standards will be key to our shared success. Unbreakable Resilience and Agility Visualize yourself thriving in an environment where change is not a barrier but a catalyst for your growth. As a Navi_ite, you ll turn every challenge into an opportunity with your unparalleled resilience and adaptability. Your adaptability will be essential as you navigate evolving situations, contributing to both your personal development and the team s achievements. Joining Navi means stepping into a role where your perseverance, pursuit of excellence, and resilience are not just valued they are celebrated. If you re ready to leave a legacy of impact and innovation, your journey starts here. Embrace this chance to be a part of something extraordinary and let your potential shine. Your future as a Navi_ite awaits.

About PhonePe Group: PhonePe is India s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is Indias first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the companys vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Job Description : Own performance of the BU s operation across sites Own Operational performance for Inhouse & outsourced partner for the business unit Develop and track key performance indicators (KPIs) for support operations. Develop and implement operational strategies to enhance the overall efficiency and effectiveness Establish and maintain quality standards for support operations. Monitor and minimise the ageing of the support queue Build and operate the operations playbook for the BU Act as a point of contact in the operations of the BU to consolidate and program manage the experience erosion points in the ecosystem Maintain operational relationships across Internal and external support teams (Business, Strategy, Vendor, TnQ, WFM etc) and work with them to take the operation forward Optimize resource allocation, including people, technology, and tools, to ensure efficient and effective support operations. Analyze existing processes and workflows to identify areas for improvement. Should be able to identify and Program manage process/efficiency improvement projects Implement measures to reduce response/resolution times, and enhance overall experience. Team Management Lead and manage a team responsible for the day-to-day operations. Foster a culture of excellence, teamwork, and continuous improvement within the support operations team. Encourage and actively participate in professional development plans for team members. Work collaboratively to identify peoples career goals, skill gaps, and areas for growth Desired skills and experience : Skills Ability to think holistically and in a structured fashion to solve problems Ability to deepdive on any people, process and technology failure points and come up with actionable and drive them to closure by working with respective partners Ability to understand data trends and make inferences, create plans of action and prioritization strategies for improvement Strong interpersonal and communication (written & verbal) skills with an eye for detail Ability to understand and implement strong process and governance frameworks keeping in mind both short term and long-term objectives of the organization Self-driven, proactive, with high levels of ownership Ability to work collaboratively with others Experience Graduate with good Operations understanding with at least 7 - 10 years of service operations experience & with at least 3 years in a people management role Proven experience in customer service operations management, with a focus on team leadership. Exposure to managing Broking/Mutual fund operations | Personal interest in investment and trading would be add on PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog . Life at PhonePe PhonePe in the news

Have excellent communication skills to deal with business partners, team, and leaders. Prepare data summary analysis, internal trending reports, and presentations, as needed. Prepare Operational Risk Management reports or dashboards as required by leadership. Key Responsibilities Prepare data summary analysis, internal trending reports, and presentations, as needed, for consumption by Executive Level Leadership and cross-functional teams. Prepare Operational Risk Management dashboards as required by leadership. Liaise with leaders from different business lines for risk identification and report them through ORM route. Handle Operational Risk Management ad-hoc requests related to audit and other regulatory requirements. Required Qualifications Excellent written and spoken English skills. Ability to work independently, as well as collaborate and lead cross-functional teams. Candidates should have proficiency with Microsoft Excel, Power Point and Power BI. Preferred Qualifications Experience with MicroSoft Access. Self-Motivated; ability to deliver on competing priorities and multi-task. Any additional qualification or experience with SQL Any additional qualification or experience in Risk Analytics. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (4:45p-1:15a) India Business Unit AWMPO AWMPS Presidents Office Job Family Group Business Support Operations

Role: Operations Specialist NxtWave is one of Indias fastest-growing Ed-Tech startups. NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with its CCBP 4.0 programs. NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur). The startup is backed by Orios Ventures, Better Capital and marquee angels, including founders of some of India’s unicorns. NxtWave is an official partner for NSDC, under the Ministry of Skill Development & Entrepreneurship, Govt. of India, and recognized by NASSCOM, Ministry of Commerce and Industry, Govt. of India, and Startup India. The startup has received accolades as ‘The Greatest Brand in Education’ in a research-based listing by URS Media, a leading international media house. By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in their mother tongue helps learners achieve higher comprehension, deeper attention, longer retention, and greater outcomes. NxtWave now has paid subscribers from 450+ districts across India. In just 2 years, CCBP 4.0 learners have been hired by 1000+ companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more. Scale at which we operate on tech level (as on July 22) 50 Cr+ learning minutes spent 12 Cr+ Code Runs 2Bn.+ API Requests Handled by our servers Know more about NxtWave: https://www.ccbp.in Read more about us in the news - Economic Times | The Hindu | Yourstory | VCCircle Job Summary We are looking for a proactive and detail-oriented Operations Specialist to support and guide students throughout their course journey. The role involves evaluating student progress, running targeted campaigns, and taking initiatives to move students across various success buckets. The ideal candidate should possess excellent communication skills, an analytical mindset, and a passion for driving student engagement and success. Key Responsibilities Student Evaluation : Assess and evaluate the performance of students pursuing the course. Identify areas for improvement and provide actionable feedback. Maintain accurate records of student progress and performance metrics. Campaign Management : Design and execute outreach campaigns to engage students based on their progress levels. Develop communication strategies tailored to different student needs and performance buckets. Collaborate with internal teams to create personalized and impactful messaging. Student Engagement : Reach out to students proactively to address challenges and provide guidance. Motivate and support students to achieve course milestones and move to higher performance categories. Reporting and Feedback : Track the effectiveness of campaigns and outreach activities. Analyze data and provide regular reports on student engagement and progress. Suggest improvements to enhance student success and satisfaction. Requirements Strong organizational and communication skills. Ability to design and run targeted campaigns to achieve specific outcomes. Analytical mindset with experience in using data to drive decisions. Preferred : Background in education, counseling, or learning & development. Familiarity with online learning platforms and student management systems. What We Offer Opportunity to impact the lives of learners and contribute to their success. Collaborative and dynamic work environment. Work Location: Hyderabad office. Working days: 6 days a week

The Sales Operations Executive supports the sales team by managing data, streamlining processes, and ensuring CRM accuracy to boost efficiency and enable data-driven decisions.

Operational Support: Assist in the daily management of leisure facilities, including gyms, pools, and recreational areas. Coordinate and oversee leisure activities and programs to ensure smooth execution. Monitor and maintain equipment and facilities to ensure safety and functionality. Customer Service: Provide excellent customer service to guests, addressing inquiries and resolving issues promptly. Collect and analyze guest feedback to improve service quality and guest satisfaction. Team Collaboration: Work closely with other departments to ensure cohesive operations and guest experiences. Support in training and supervising junior staff, ensuring adherence to operational standards. Administrative Duties: Maintain accurate records of bookings, memberships, and financial transactions. Assist in the preparation of reports and documentation related to leisure operations. Health & Safety Compliance: Ensure all activities comply with health and safety regulations. Report any safety concerns or incidents to the appropriate authorities.

Role Summary: As the Voice Service Owner within the Unified Communication & Collaboration (UCC) function, you will be responsible for leading the voice infrastructure and voice recording services across BFSI clients. This includes ensuring telephony systems meet compliance standards, maintaining optimal performance, and driving strategic improvements. Key Responsibilities: Lead voice service strategy, design, and deployment across enterprise environments. Manage and maintain voice infrastructure including telephony systems, voice gateways, SBCs, and PSTN integration. Oversee voice recording platforms and ensure regulatory compliance in BFSI environments. Handle incident management, root cause analysis, and change control processes. Define SLAs/OLAs, monitor service performance, and execute service improvements. Collaborate with compliance teams to enforce voice security policies (DLP, encryption, recording). Coordinate with internal teams and vendors for operational support and escalations. Promote automation and innovation within voice services. Ensure voice services are delivered within defined budgets and performance targets. Required Skills & Qualifications: 10+ years in IT infrastructure/service management; 5+ years in voice services. Strong understanding of VoIP, SIP, SBCs, voice recording systems, and compliance needs. Experience managing Microsoft Teams Voice, Cisco CUCM, or similar enterprise voice platforms. Working knowledge of DLP, encryption protocols, and BFSI regulations. Certifications preferred: ITIL, PMP. Strong communication, documentation, and stakeholder engagement skills. Performance & KPIs: SLA and OLA compliance Voice incident resolution timelines Successful execution of change tickets Root cause analysis effectiveness Stakeholder satisfaction and audit readiness Required Skills UCC voice, Teams,verba

The Back Office Manager provides full leadership and supervisory responsibilities. Provides operational / service leadership and direction to team members.

Are you customer-obsessed, flexible, smart, and analytical? Are you a strategic yet execution-focused leader passionate about e-commerce? Are you an experienced, entrepreneurial professional with a strong work ethic? If so, this opportunity is perfect for you. You will manage a set of partners (third-party vendors), primarily in tier 2/3 cities across India. The purpose of this role is to bring relevant sellers and product selection from these cities onto the Amazon.in platform through strategic partnerships. You and your team will be responsible for: Identifying potential partners in assigned geography Training new and existing partners on operational processes and sales strategies Recruiting new sellers and expanding product selection Providing day-to-day operational support Managing seller account management through partners Maintaining invoicing and payout cycles Additionally, you will drive innovation and continuous improvement in processes and quality to enhance customer experience by collaborating with multiple stakeholders across different functions. This is an exceptional opportunity to join an entrepreneurial team solving challenging problems in the e-commerce landscape. To succeed in this role, you must possess superior customer interfacing skills and demonstrate ownership, analytical ability, and meticulous attention to detail. You will operate in a fast-moving, sometimes ambiguous environment, requiring autonomous work and taking full responsibility for achieving business objectives. The role offers opportunities to develop original ideas, approaches, and solutions in a competitive and dynamic business climate. Key job responsibilities Demonstrate comprehensive understanding of Amazons products and services, effectively communicating their functions and benefits to external audiences. Recruit, train, and manage partners within a designated area or city. Develop and implement standardized operating processes to enhance organizational scalability. Leverage local market insights to define target seller base and industry verticals. Proactively identify and engage valuable partners, sellers, and product selections. Lead team efforts to acquire retailers with high-value product offerings and establish sustainable, long-term partnerships. Collaborate with internal teams to assess seller requirements and implement ideas to boost seller success. Conduct data-driven analysis to support and optimize seller success post-launch. - Bachelors degree - Experience with Excel - Experience with Microsoft Office products and applications