1507 Operational Risk Jobs - Page 28

The Role: This role is with the neobanking charter of Razorpay X . This role will manage and scale existing relationships as well as forge new partnerships. Roles and Responsibilities: Responsible for creating a portfolio of alliance partner banks & NBFCs to ensure business growth of the neo banking and lending verticals Managing relationships with all partners to ensure smooth operations & strategic alignment with the banks/NBFCs Define metrics / measurement for monitoring the performance & the effectiveness of the existing alliances. Map & develop strong working relationships with key influencers for the assigned banks. It should include mapping the various teams in the assigned banks thoroughly and plot them out to an organogram of the banks. Drive Razorpay s priorities across product enhancements, policies or processes with the partners at a rapid pace on the back of strong relationships Ensuring that the engagements are well negotiated at favorable commercials, well formalized with legal agreements and in full alignment with internal stakeholders like Legal, Finance etc. Mandatory Qualifications: 6 + Years of overall experience with bulk of it within banks/NBFCs or in working closely with them across hierarchy Established and existing networks with banks both public as well as private sector would be a definite advantage. Proven track record and ability to structure deals, negotiate complicated commercial deals & drive integrations with these institutions Excellent written and verbal communication skills Business acumen and Customer orientation: Should be a passionate believer in digital transformation and the use of technology to simplify business processes and improve customer experience. High energy team player with willingness to learn and adapt quickly. Able to engage in a basic technical conversation with the bank to understand their requirements Ability to thrive in a fast-paced, fluid, and collaborative environment Ability to effectively think strategically and influence cross-functional teams, such as Operations, Risk Product etc. so as to have the required prioritization accorded. Willing to travel to meet with banks and NBFC partners regularly

Project description Service Control own service management process definition, standardization and implementation, As an IT Change Enablement Expert, you will also be driving the adaptation of the Change Enablement process to align to the Continuous Integration and Continuous Delivery requirements. Also, you will have the opportunity to liaise with experts to align the Change Enablement process to the new automation concepts. Responsibilities Develop Change Enablement digital strategy processes with key delivery areas of continuous integration / continuous delivery, devops, automation and data analytics evolution Manage and deliver the day to day change enablement workflow tasks with the team such asreviews, approvals ensuring risk controls are adhered to. Prepare deep dive data analytics and change reporting leading into relevant Governance meetings Engage and collaborate with the relevant Release Managers, Engineering, Operational Risk and Audit teams and drive delivery of tasks in the context of Change Enablement. Proactively identify operational readiness and change enablement process improvement opportunities. Skills Must have Experience in IT Change Enablement/Change Management for large organizations ITIL 3 or 4 experience and proficient with Microsoft suite of tools A thorough understanding of risks involved in the System Delivery Lifecycle (SDLC) and change environments Knowledge of the Continuous Integration and Continuous Delivery concepts and toolsets such as ServiceNow, Gitlab Familiarity with devops, agile methodologies and ways of working Strong analytical, reporting and data manipulation skills Attention to detail in all tasks, particularly in identifying gaps in operational processes areas Programming and/or automation skills (irrespective of toolset / technology) An enthusiastic and dynamic team player who is able to integrate and work successfully in a global team An excellent communicator, with strong interpersonal and stakeholder management skills Quick to produce accurate, concise information to tight deadlines, and to present that information professionally and in the right way to the required audience Excellent team player with a "can-do" attitude A balance of engineering and service mindset Experience of ServiceNow and M365 suite tooling Nice to have DevOps foundation certified is nice to have Experience of Gitlab CI/CD, AI tooling (CoPilot etc) and reporting platforms e.g PowerBi would be a benefit but not essential

: Job Title FX Prime Brokerage, NCT LocationBangalore, India Role Description Business FX Prime Brokerage as a Middle Office acts as an intermediary between Clients and External Brokers. FXPB covers 24/5 for all clients across globe. FXPB business supports FX products like Cash, Options and Metals. FXPB Team provides client services like booking, Matching, Monitoring Client Positions, Settlement Queries, Reporting and Reconciliations. & No of FTE The team will be responsible for booking, Amendments, Chasing clients and Executing Brokers for any discrepancies. Monitor and resolving the Queries raised from Settlements/FO Team. Sending Reports to internal Global Relationship Managers for any clarifications. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Responsible for trade activities including trade bookings, reconciliations, controls, liaising with other DB internal areas, resolving discrepancies and exceptions. Build and maintain good relationship with clients, External brokers, Front Office, Relationship managers and onshore team. Monitor client Credit Utilization and inform product/Risk of any breach. Work within the guidelines and controls set by management to avoid operational risk Ability to make sound judgment and escalate appropriately. Understand business and regulatory requirements and ensure we are aligned with those requirements Your skills and experience Experience Background in financial services industry and knowledge of FX products with at least 2 / 3 years of related experience in a similar role; Forwards, Swaps, Options Product Knowledge preferred. Understanding of DBs systems (e.g. Traiana/TRM, RMS, FXPCA), processes and infrastructure would be advantageous. College degree Excellent organization skills Thoroughness and attention to details Strong written and oral communication skill Strong PC Skills Qualifications: Strong customer focus Ability to identify and prioritize multiple tasks Must feel comfortable working in an international client environment Dedication to servicing a demanding client base Effective communicator How well support you

: Job TitlePayments Processing Analyst, NCT LocationJaipur, India Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What well offer you 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How well support you

PURPOSE OF THE JOB To eliminate the fraud payout request and operational risk in the payout processing To Identify process/system level gaps at early stage and plug in time To conduct due diligence on various parameters and to ensure seamless effectiveness DUTIES & RESPONSIBILITIES Proactive detection and prevention of possible fraudulent transactions to minimize payout loss Perform quality controls to rule out incorrect payouts Client verification and deducing of contact details & account number to proactively identify probable frauds/Incorrect payouts Review team progress and ensure that all the team members cases are reviewed as per Review Grid Driving self and team members for timely closure of cases within TAT End to end managing of PIU cases on investigations and quality closure Improve operational management systems, processes and best practices Continuous improvement towards identification of high risk cases Ensure compliance with organizational policies, procedures and quality standards To develop and submit/publish regular MIS on various activities to Head of Fraud Risk and Operations

Join us as BA3-Trade and Working Capital To be successful in this role, you should have: Strong understanding of trade finance products Experience in handling client queries and documentation Attention to detail and basic knowledge of banking processes Essential Qualification: Commerce Graduate Relevant experience in trade finance or banking operations Familiarity with Letters of Credit and Bank Guarantees Desirable Skillsets: Knowledge of trade lifecycle and related products Experience in managing client communications Exposure to operational risk controls Job location is Mumbai. Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs.

Build your career in the Internal Controls working across functions like Quality Assurance Program, SOX/CCAP Testing, Resolution and Recovery, Program Management while working in the world s most innovative bank which values creativity and excellence. As a Control Management Analyst in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. Job Responsibilities Perform an independent review and validation of external reporting processes and data to mitigate the risk of external reporting errors. Possess strong auditing skills, a solid understanding of internal control systems within a financial institution, and knowledge of consumer businesses and products. Assist in the development, execution, and refinement of new and existing control reporting processes. Maintain the integrity of review documentation and provide it when requested for various reviews, such as SCG QA, Internal Audit Review, and External Audit Requests. Manage program implementation and monitoring of control programs impacting CCB Finance, such as Intelligent Solution Standards, Model/Estimations Governance, and User Tools. Monitor adherence to CCB and firmwide policies and standards. Maintain the integrity of program management/reporting documentation and provide it when requested for various reviews. Contribute to the development and enhancement of the business control environment through the execution of the Control and Operational Risk Evaluation (CORE). Required qualifications, capabilities, and skills 3 years experience in Auditing, Accounting, Internal Control and/or Finance Bachelor s in accounting or Finance. Internal audit / ITGC / automated controls testing experience required Strong communication (written and verbal) and attention to detail; demonstrated influencing skills; interact comfortably with staff at all levels Strong quantitative and qualitative analytical skills; ability to synthesize data from many sources, design and draw persuasive conclusions for plans A willingness to challenge conventional thinking and assumptions and to constructively dissent when appropriate. Strong working knowledge of Microsoft Office applications Ability to work in an evolving environment, manage multiple projects and support a growing business Preferred qualifications, capabilities, and skills Knowledge of Tableau and Alteryx Big Four public accounting experience and /or CA / CISA / CPA/CIA/ MBA certification preferred Build your career in the Internal Controls working across functions like Quality Assurance Program, SOX/CCAP Testing, Resolution and Recovery, Program Management while working in the world s most innovative bank which values creativity and excellence. As a Control Management Analyst in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. Job Responsibilities Perform an independent review and validation of external reporting processes and data to mitigate the risk of external reporting errors. Possess strong auditing skills, a solid understanding of internal control systems within a financial institution, and knowledge of consumer businesses and products. Assist in the development, execution, and refinement of new and existing control reporting processes. Maintain the integrity of review documentation and provide it when requested for various reviews, such as SCG QA, Internal Audit Review, and External Audit Requests. Manage program implementation and monitoring of control programs impacting CCB Finance, such as Intelligent Solution Standards, Model/Estimations Governance, and User Tools. Monitor adherence to CCB and firmwide policies and standards. Maintain the integrity of program management/reporting documentation and provide it when requested for various reviews. Contribute to the development and enhancement of the business control environment through the execution of the Control and Operational Risk Evaluation (CORE). Required qualifications, capabilities, and skills 3 years experience in Auditing, Accounting, Internal Control and/or Finance Bachelor s in accounting or Finance. Internal audit / ITGC / automated controls testing experience required Strong communication (written and verbal) and attention to detail; demonstrated influencing skills; interact comfortably with staff at all levels Strong quantitative and qualitative analytical skills; ability to synthesize data from many sources, design and draw persuasive conclusions for plans A willingness to challenge conventional thinking and assumptions and to constructively dissent when appropriate. Strong working knowledge of Microsoft Office applications Ability to work in an evolving environment, manage multiple projects and support a growing business Preferred qualifications, capabilities, and skills Knowledge of Tableau and Alteryx Big Four public accounting experience and /or CA / CISA / CPA/CIA/ MBA certification preferred

Administration: Manage the administrative functions of the branch, including staffing, scheduling, payroll, and employee relations. Ensure that branch operations comply with company policies, procedures, and regulatory requirements. Customer Service Management: Ensure high levels of customer satisfaction by overseeing the delivery of exceptional service to clients. Address customer inquiries, complaints, and issues in a timely and professional manner, and implement measures to enhance the customer experience. Financial Management: Manage the branch budget, expenses, and financial performance to achieve revenue targets and profitability goals. Monitor key financial metrics such as revenue, expenses, profit margins, and cash flow, and take corrective actions as needed to optimize financial performance. Sales and Business Development: Drive sales and business development initiatives to grow revenue and expand the customer base. Develop and implement sales strategies, identify new business opportunities, and foster relationships with existing and potential clients to drive business growth. Operational Efficiency: Streamline branch operations to improve efficiency, productivity, and cost-effectiveness. Identify opportunities for process improvements, automation, and resource optimization to enhance operational efficiency and effectiveness. Compliance and Risk Management: Ensure compliance with regulatory requirements, industry standards, and internal policies related to branch operations. Implement risk management strategies to mitigate operational risks and ensure the safety and security of branch assets and personnel.

Role & responsibilities RCSA Data Management and 2LOD Effective Challenge Support Coordinate and facilitate the import of RCSA data from various sources into the system of record, ensuring the compatibility and adherence to the data format requirements. Maintain tracker of all data changes into Archer with key information such as dates, record IDs, and types of changes, etc., Manage and ensure all submitted data changes are properly stored on the companys SharePoint location, Validate data import templates provided by BCOs, or Operational Risk as RCSA coordinator for 2LOD, by verifying, and identifying exception in submitted RCSA data upload files against data requirements across all RCSA data fields for: completeness, formats, and validation rules to facilitate a smooth data ingestion into the system of record. Resolve any discrepancies or errors in collaboration with management in Operational Risk, and BCOs, Risk/Control owners to ensure correct/accurate data is captured in Archer. Preferred candidate profile RCSA, Understanding of Risk management, Risk & Controls framework, Scenario Analysis, Loss Events, Severity and Likelihood of the Risk

Summary: We are looking for a results-driven professional with strong technical expertise and experience in internal controls and data analytics, ideally from the life insurance sector. This role will be responsible for identifying process and product risks using tools like ACL, SQL, Oracle, and AWS, and driving corrective actions through stakeholder collaboration. The role demands strong analytical thinking, risk acumen, and experience in building system-based controls and monitoring mechanisms. Your Future Employer: A well-established and fast-growing life insurance organization focused on excellence in operations, governance, and customer-centric solutions. Key Responsibilities: Design and implement automation for product and process features using ACL in alignment with policy terms and business approvals. Identify system gaps and operational risks through data analytics; drive root cause analysis (RCA) and remediation in collaboration with IT and business teams. Lead workshops and discussions with stakeholders to recommend preventive and corrective controls. Establish and monitor action plans ensuring timely closure of identified issues. Report operational loss impact based on analysis to the enterprise risk function. Build and test System Integrity Checks (SICs) to flag potential control gaps or errors in business processes. Ensure all SICs meet business requirements and are thoroughly tested for accuracy. Conduct thematic reviews across critical business functions to assess and mitigate operational risks. Organize regular meetings with process owners and leadership to provide updates and escalate key exceptions. Guide team members in data analytics and review models developed by partners to ensure compliance with internal policies. Requirements: Masters degree (MBA or equivalent) with at least 6 years of experience in internal controls, audit, or risk management—preferably in the life insurance sector. Proven expertise in ACL (Audit Command Language) , SQL , Oracle , and AWS for data analysis and automation. Strong understanding of insurance products, systems, and regulatory frameworks. Proficiency in MS Office (Excel, Word, PowerPoint). Excellent problem-solving, stakeholder management, and project execution skills. Desirable: Working knowledge of Power BI , Python , or additional certifications in analytics or cloud tools.

Requirements Description and Requirements Basic Function: Enterprise Risk Management As an Risk Manager, you will be part of the India Risk function and would be responsible for providing oversight and risk advice from second line perspective to India Business on Non-Financial Risk (NFR) matters. This role would assist in relaying the MetLife Enterprise framework to India Branch and oversee the application of and ongoing changes. Including the quality, transparency and accuracy Non-financial risk information and the effectiveness of risk mitigation activities. This position is responsible for overseeing and managing companys Enterprise Risk Management, implementation, policies & and compliance efforts. This role involves ensuring that the organization complies with applicable data protection laws and regulations, safeguarding sensitive information, and promoting a culture of data privacy and security across all defined areas Establish, implement, operate, monitor, review, maintain and improve NFRM practices Test Controls/ mitigation put in place to manage risk Should have experience in managing Operational Risk for Technology services/ areas Take corrective and preventive actions, based on Governance structure Enterprise Risk Management, Compliance Manage Ops Risk for Technology Area within MetLife GCC Align risk appetite and strategy with Risk Framework deployment and Enhance risk response decisions Reduce operational surprises and losses Identifying and managing multiple and cross-enterprise risks Direct and control the organization with regard to risk management Improve the identification of opportunities and threats Improve stakeholder confidence and trust Enhance health and safety performance, as well as environmental protection Improve loss prevention and incident management Improve organizational resilience Identify potential problems before they occur so that risk handling activities can be planned and invoked as needed to mitigate adverse impacts on achieving objectives Conflict of Interest, Enterprise Compliance Office Information Technology Review the technology, management systems, processes, roles, activities, vendors and suppliers used in the delivery of IT services Guide IT Operations team to to plan, establish, implement, operate, monitor, review, maintain and improve Service Management System (SMS) Partner with IT to design, reengineer & sustain data privacy practices Bridge the gap between control requirements, technical issues and business risks Assurance / Audit Manage audit programs including establishing the audit programme objectives, establishing the audit programme, implementing the audit programme, monitoring the audit program, reviewing and improving the audit programme Conduct systematic and independent audits for obtaining audit evidences and evaluating them objectively to determine the extent to which the audit criteria are fulfilled including Initiating the audit, Preparing audit activities, Conducting the audit activities, Preparing and distributing the audit report, Completing the audit and Conducting audit follow-up Facilitate corporate and external audits Competencies & Skills: Individuals with Functional Certifications around Operational Risk from reliable certifying body with proven track record Strong People Leader with proven people skills Strong communication and presentation skills; Ability to articulate and influence clients / customers is a critical requirement Should be capable of building and sustaining strong relationships with his / her own team , International Clients and Service Partners Work Experience : :15 yrs of work experience in Operations Risk Area, Corporate Ethics and Compliance. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune Worlds 25 Best Workplaces for 2024, MetLife , through its subsidiaries and affiliates, is one of the worlds leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, were inspired to transform the next century in financial services. At MetLife, its #AllTogetherPossible . Join us!,

About The Role Skill required: Order to Cash - Accounts Receivable Ledger Maintenance Designation: Order to Cash Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Investigate, resolve and troubleshoot unidentified and unapplied cash item and match debit and credit transactions. What are we looking for Required to report to office once a month (this may change based on Accentures and clientrequirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting daysl Definition Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. Uses basic terminology in regard to the skill. Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. Applies detailed knowledge and skills to complex (or new) work situations in multiple settings settings. Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Track and analyze incomplete sales orders using dashboards to ensure timely resolution. 2. Resolve pricing issue of incomplete sales orders in SAP. 3. Responsible for emailing AR controller the list of sales order for releasing of credit blocked sales orders. 4. Manage and resolve inquiries from customers, internal teams, and client trough email or ticketing platform. 5. Provide support to other teams and clients when system malfunctions or issues arise related to billing or invoice processes. 6. Create, modify, and correct sales invoices through SAP as needed to ensure accuracy. 7. Create and correct stand-alone and service invoices based on specific customer request and PMR tool. 8. Manual validation of customer that have due for payment and Sending dunning notices using SAP. 9. Posting additional/returned good receipt in purchase orders. 10. Assist in creation of additional work instructions and modification. 11. Conduct reconciliation of goods receipt and invoice quantities, ensuring accuracy in financial records. 12. Send internal statements of accounts to internal customers. 13. Support the month-end closing process by reconciling and ensuring all transactions are accurately recorded. 14. Raise operational risk to BPO and Team Lead. Qualification BCom

About this role: Wells Fargo is seeking an Institutional Investment Operations Specialist. In this role, you will: Participate in lifecycle support tasks for institutional trade initiatives and identify opportunity for process improvements Assist leadership in bringing individual or teams together in order to resolve complex issues Assist in client account onboarding, input and monitoring of cash payments, customer service, project support, funding operations, custodial operations, securities settlement services, structured loan operations, general ledger reconciliation, as well as, work to resolve confirmation and ISDA related issue Provide subject matter expertise on projects along with internal and industry related initiatives Review and analyze functional operational tasks that require research, evaluation, and exercise independent judgment to guide the deliverable Present recommendations for resolving complex situations and exercise independent judgement while developing expertise on functions, projects, internal and industry related initiatives Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Perform due diligence on Forms W-8 and W-9 received from customers, account holders, or other payees. Ensure identify and document the tax residency and classification of customers, account holders, and other payees to correctly apply the applicable tax withholding and information reporting requirements Identify and resolve discrepancies or incomplete information promptly. Record verified details and outcomes of the due diligence in the System of Records (SoR) with precision and maintain a track of all requests within agreed Service Level Agreement (SLA). Follow confidentiality and data protection standards during all interactions and adhere to organizations policies, regulatory requirements and quality standards. Strong Knowledge on US Tax regulations Identifies and highlight/escalate potential risk arising within process. Excellent Interpersonal skills ability to build relationships. Oversee BAU and identify process enhancement opportunities Support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture Work with other Client Data teams to effectively manage and process client data requests Develop strong working relationships with Stakeholders, Sales, Compliance, other onboarding teams Ensure and Adhere to the regulations, standards, policies and procedures Become a risk manager by ensuring data integrity and challenging where required Provide reporting to senior leadership and produce insightful analyses of the business upon request for management Required Qualifications: 2+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Excellent communication skills both written and verbal Bachelor's degree in Accounting, Finance, or a business-related field is strongly preferred Previous experience in Operations and/or Financial Services industry - Relevant work experience of 2+ years in one or a combination of the following: Tax Operations, Back office, middle office, business operations, & compliance and client onboarding within Corporate Investment Banking or Wealth Investment Management. Knowledge and understanding of Excel, PowerPoint, Word Ability to research, compile, and perform complex analysis on critical operational data Be highly collaborative and team-oriented Demonstrate strong analytical and interpersonal skills Ability to work with impacted areas to understand complex problems Ability to work in a fast-paced, team oriented environment. Strong multi-tasking abilities in a high performance, high demand environment Ability to think strategically, drive consensus and influence decision making Desired Qualification: Strong knowledge of TAX Regulations (FATCA, CRS). Advance knowledge on different type of TAX forms (W8, W9) & data validation. Strong knowledge on withholding statement & calculation Ability to independently research and analyze financial documents Ability to understand and work with data, including creating alignment among various data sources, developing trends, and creating risk-based analytics from multiple information sources. Knowledge of client on-boarding and Trade Life-Cycle Strong analytic ability, with high attention to detail, accuracy and strong problem solving skills Ability to communicate (written/verbal) effectively at all organizational levels Ability to plan and organize workload within tight deadlines, meeting day-to-day objectives as well as longer term strategic goals Perform analysis of, and make recommendations on functionality/efficiency of established controls and processes to ensure appropriate risk based operational procedures are in place and are meeting regulatory requirements/expectations Process Overview - Operations is responsible for end-to-end client data strategy, data connectivity, data integrity and reporting. We act as data steward for core client & related data elements. It also supports maintaining client data and lifecycle space through system integration, data validation, automation and instituting Lean workflow principles. In addition, provides strategy across the maintenance space that focuses on enhancing existing processes while mitigating risk and leveraging vendor solutions, where applicable. Our teams work closely across the firm to develop and deliver new products and services, while mitigating operational risk and enhancing the client experience. We drive process and technology change to scale and automate our businesses. To summarize, for every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow. About the Role - The Operations Shared Services team is a cross-functional group of teams that provide support for Reference Data as well as the broader Wells Fargo organization. The Shared Services organization aims to be the owners and stewards of both client and product data with a focus on operational excellence and superior client servicing. The Tax Operations team ensures that CIB is compliant with the Global Tax Information Reporting Policy and Internal Revenue Service (IRS) regulations for information reporting, withholding and documentation for CIB Markets clients. Team member must correctly identify and document the tax residency and classification of customers, account holders, and other payees to correctly apply the applicable tax withholding and information reporting requirements. In addition, the team member must perform due diligence on Forms W-8 and W-9 received from customers, account holders, or other payees. Team member will also drive initiatives and provide solutions that will have an impact on client experience and risk mitigation.

Client On-Boarding teams goal, is to ensure a global and consistent first service is rendered to the clients. Ensure practices are adhered to banks standard procedures and guidelines with an emphasis in the area of compliance. Keeping abreast with the changes in regulations (site, regional, global, HO), assess its impact. Responsibilities Direct Responsibilities Work closely with internal customers to provide support to on-boarding of clients to the Bank. Maintain sound work processes and integrity of client data. Maintain workflows in accordance with site specific (SG/HK) requirements and ensure they are understood. Controls are in place with regards to safe custody of account documentation, potential operations risks associated with users requests to access database of sensitive client data, signatures and document images. Administer request from internal regulators, internal stakeholders with respect to audit review . Provide feedback and escalate issues to the appropriate functions and management. Contributing Responsibilities Understand the principles and be familiar with Client databases requirements individuals/Corporates/Holding Companies/Trust Accounts. Technical & Behavioral Competencies Ensure Integrity of Creation and Maintenance of Client Data and meeting SLA & KPI. Manage processes of closure of accounts. Link clients to banking service tools (eg Direct access to advisory desks,dormant,deceased accounts, Blocking / Unblocking of accounts , etc) as requested as part of support handling. Ensure all clients documents/files are stored securely whether electronically, through Image scanning or in paper format. Support internal customers queries related to clients data/profiles to facilitate processes. Prepare regular reports for Management review (daily / weekly / monthly / quarterly / periodic statistics) Ensure timely processing of static data inputs request. Appropriate and confidential handling of client data and information. Provide Regional Support following SG and HK time and public holidays. Work within a team with an adaptable flexible approach, coordinate with team members and internal customers to resolve complex cases and address issues in a timely manner. Be open to change and support the vision of working in a fully transversal operation. Ability to share information and eventually train new team members. Abide with operational risk procedures and escalate incidents to Management where necessary. Contribute to the implementation and controls for daily processes and assist with the update of procedures. Report and escalate concerns / issues to Manager when required. Liaise regularly with the following internal groups to ensure a smooth support process: WM COB SG/HK , Compliance, Legal , FO team, Client on-boarding and due diligence team in Singapore / Hong Kong or other support team within WMHK/WMSG that have any involvement in the Client On-boarding process. Good communication & Interpersonal skills. Fluent in English (spoken and written) Basic PC skills and MS office knowledge Demonstrate good analytical skills. Ability to work under pressure and exhibit problem solving skills Team player, Independent, positive attitude and attention to details. Specific Qualifications (if required) Fresher or Maximum 1-1.5 years of relevant working experience. Bachelors level degree or professional qualification. Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Attention to detail / rigor Client focused Adaptability Transversal Skills: Analytical Ability Ability to anticipate business / strategic evolution Ability to understand, explain and support change Choose an item. Choose an item. Education Level: Bachelor Degree or equivalent Experience Level Beginner Other/Specific Qualifications (if required) -

Associate will be managing the daily operations/workflow within the business group and helps the Line Manager in achieving the process deliverables. Preferably accounting / commerce & financial management background. He/ She will be responsible for interacting with Line Managers and the clients of BNP Paribas Group and needs to provide high quality of service to the internal/ external clients. Regular interaction with the Team Lead/ Assistant Manager of BAU reconciliation for improving the quality of reconciliation produced to business. He/ She should be able to articulate well and communicate well across all levels in the organization. Ensure all the transactions are performed within the agreed timelines without errors and mistakes. Maintain Communication Channels with internal peer groups and business teams. Ensure to be updated with the procedure document and User Guides. Evaluate and update documented procedures to ensure they are complete, accurate and current. Accountable to follow the BCP / BIA documents Escalate unresolved open items to the Team lead / Assistant Manager. - Understand the process risks and escalation of high-risk breaks to stakeholders for resolutions. Responsibilities Direct Responsibilities Primary Responsibilities Handling the reconciliation process and related activities for Clearing and Custody Services/ Investment Fund Services/ Middle Office Position business respectively. Identifying missing balance, trial balance, proof difference and resolving all variances to reach resolution in a timely manner. Performing a range of daily, weekly, monthly & quarterly reconciliations across all the business lines. Performing a range of daily, weekly, monthly & yearly controls to ensure feeds & related net transactions are in place Providing user training as required, improving the understanding of the control aspects of Intellimatch within the business. Investigating any open breaks and work with business team and any external parties for resolution. Identifying the reconciliation deviation/ backlogs in terms of process and having the discussion with BAU Manager to execute the correction process via BAU team. Escalate unresolved open items to the Team lead / Assistant Manager. Should gain knowledge in various Swift Message Types, especially MT940/950 and MT535/536 and ensure to understand the details available in these messages. Analyzing the details/ references received in MT940/950 and MT535/536 and liaise with correspondent banks and custodians in order to improve auto matching in Intellimatch. Track and maintain all the issues arising in the process and adhere to proper escalation matrix for resolution. Ensure all the process changes are discussed with team and tracked in the tracker appropriately. Identify the possibilities and create various rules to increase the percentage for the automatic matching process in Intellimatch. Responsible for the internal integrity of the automated reconciliation via Intellimatch.. Maintaining the static data in Intellimatch databases including new accounts set-ups, department setup, matching rules, and other static data. Liaising with other departments to ensure aged breaks are properly commented with the current status and resolved in timely manner. Handling all types of rejects batches and formatting the files as per the requirement of Intellimatch. Manual import of files via Recollector Defining references in the lookup table to automate assignments and avoid discrepancies in Intellimatch. Liaising with IT for any discrepancies or changes in the flat files received for import. Maintain Communication Channels with internal peer groups, within GSO and with spoke locations. Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members. Primary Working Relationships The Candidate will report to the Process Lead/Assistant Manager of the process. Actively participate in all huddles and internal meetings. The position interacts with other Process Associates, Mid Office Staff, Relationship Managers and Clients. The position interacts with International Team Members of BNP Group. Contributing Responsibilities Working together with Lisbon, Mumbai & Chennai to achieve the vision of SSC. Work closely with stakeholders to mutually enrich the quality of process and to encourage collaborative efforts in achieving client satisfaction. Technical & Behavioral Competencies - College Degree, preferably a Masters degree in Commerce or MBA (Finance) - Strong verbal and written English skills required. Ability to converse clearly with internal and external staff. - Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. - Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines. - Proficient in Microsoft Office Applications and strong MS-Word & Excel skills required. - To be based in Chennai & Mumbai and prepared to travel if required. - Must be prepared to work in any shift supporting business Requirements. - Identify Operational Risk Areas within the Client Business Revenue Process. Client Focus & Adaptability: Client Focus: Be pro-active in developing customer relations by understanding and responding to customer needs. Strive continually for customer satisfaction and focus on Client Delight. Adaptability: Always look for ways to improve services and processes Be able to adapt to different markets and different clients evolution Integrity, trust & fairness Acts with integrity in all interactions with colleagues, team members and clients. Promises only what can be delivered, managing expectations and honors commitments, and, has committed to ethical practices in all interactions and relationships. Treats others fairly, showing respect and courtesy. Builds trust by responding openly, genuinely and consistently to others. Specific Qualifications (if required) Skills Referential Behavioural Skills : Communication skills - oral & written Active listening Adaptability

Associate will be managing the daily operations/workflow within the business group and helps the Line Manager in achieving the process deliverables. Preferably accounting / commerce & financial management background. He/ She will be responsible for interacting with Line Managers and the clients of BNP Paribas Group and needs to provide high quality of service to the internal/ external clients. Regular interaction with the Team Lead/ Assistant Manager of BAU reconciliation for improving the quality of reconciliation produced to business. He/ She should be able to articulate well and communicate well across all levels in the organization. Ensure all the transactions are performed within the agreed timelines without errors and mistakes. Maintain Communication Channels with internal peer groups and business teams. Ensure to be updated with the procedure document and User Guides. Evaluate and update documented procedures to ensure they are complete, accurate and current. Escalate unresolved open items to the Team lead / Assistant Manager. Understand the process risks and escalation of high-risk breaks to stakeholders for resolutions. Responsibilities Direct Responsibilities Primary Responsibilities Handling the reconciliation process and related activities for Clearing and Custody Services/ Investment Fund Services/ Middle Office Position business respectively. Identifying missing balance, trial balance, proof difference and resolving all variances to reach resolution in a timely manner. Performing a range of daily, weekly, monthly & quarterly reconciliations across all the business lines. Performing a range of daily, weekly, monthly & yearly controls to ensure feeds & related net transactions are in place Providing user training as required, improving the understanding of the control aspects of Intellimatch within the business. Investigating any open breaks and work with business team and any external parties for resolution. Identifying the reconciliation deviation/ backlogs in terms of process and having the discussion with BAU Manager to execute the correction process via BAU team. Escalate unresolved open items to the Team lead / Assistant Manager. Should gain knowledge in various Swift Message Types, especially MT940/950 and MT535/536 and ensure to understand the details available in these messages. Analyzing the details/ references received in MT940/950 and MT535/536 and liaise with correspondent banks and custodians in order to improve auto matching in Intellimatch. Track and maintain all the issues arising in the process and adhere to proper escalation matrix for resolution. Ensure all the process changes are discussed with team and tracked in the tracker appropriately. Identify the possibilities and create various rules to increase the percentage for the automatic matching process in Intellimatch. Responsible for the internal integrity of the automated reconciliation via Intellimatch. Maintaining the static data in Intellimatch databases including new accounts set-ups, department setup, matching rules, and other static data. Liaising with other departments to ensure aged breaks are properly commented with the current status and resolved in timely manner. Handling all types of rejects batches and formatting the files as per the requirement of Intellimatch. Manual import of files via Recollector Defining references in the lookup table to automate assignments and avoid discrepancies in Intellimatch. Liaising with IT for any discrepancies or changes in the flat files received for import. Maintain Communication Channels with internal peer groups, within GSO and with spoke locations. Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members. Accountable to follow the BCP / BIA documents. Primary Working Relationships The Candidate will report to the Process Lead/Assistant Manager of the process. Actively participate in all huddles and internal meetings. The position interacts with other Process Associates, Mid Office Staff, Relationship Managers and Clients. The position interacts with International Team Members of BNP Group. Contributing Responsibilities Working together with Lisbon, Mumbai & Chennai to achieve the vision of SSC Reconciliation. Work closely with stakeholders to mutually enrich the quality of process and to encourage collaborative efforts in achieving client satisfaction. Technical & Behavioral Competencies - College Degree, preferably a Masters degree in Commerce or MBA (Finance) - Strong verbal and written English skills required. Ability to converse clearly with internal and external staff. - Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. - Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines. - Proficient in Microsoft Office Applications and strong MS-Word & Excel skills required. - To be based in Chennai & Mumbai and prepared to travel if required. - Must be prepared to work in any shift supporting business Requirements. - Identify Operational Risk Areas within the Client Business Revenue Process. Client Focus & Adaptability: Client Focus: Be pro-active in developing customer relations by understanding and responding to customer needs. Strive continually for customer satisfaction and focus on Client Delight. Adaptability: Always look for ways to improve services and processes Be able to adapt to different markets and different clients evolution Integrity, trust & fairness Acts with integrity in all interactions with colleagues, team members and clients. Promises only what can be delivered, managing expectations and honors commitments, and, has committed to ethical practices in all interactions and relationships. Treats others fairly, showing respect and courtesy. Builds trust by responding openly, genuinely and consistently to others. Specific Qualifications (if required) Skills Referential Behavioural Skills : Communication skills - oral & written Active listening Adaptability Client focused Transversal Skills: Ability to understand, explain and support change Ability to set up relevant performance indicators Ability to develop and adapt a process Analytical Ability Ability to develop and leverage networks Education Level: Bachelor Degree or equivalent Experience Level Beginner

We are looking for dedicated individual to join our team within the Product Control space. Below are few responsibly which are to be complied by individual: The group has multiple change initiatives which need a strong business analysts to support the initiatives. There is also a need to conduct business process flow reviews and develop optimized strategies to simplify process flows. The incumbent will act as a change catalyst and help drive the change agenda for the group. Responsibilities The responsibilities of the role include To perform day-to-day trade & position reconciliation and analyze all the breaks arisen from the related reconciliation reports to ensure proper control and measure the associated risks on all outstanding breaks. Perform Control reports & published to stakeholders Effectively communicating insights and plans to cross-functional teams and management. Gathering critical information from meetings with various stakeholders and producing useful results/reports. Working closely with SMEs, change and governance, technology and operational leads to drive the changes. Prioritizing initiatives based on business needs and requirements. Conduct Governance calls covering Aged/high value exceptions & get appropriate timelines for resolution Identify any potential items which could expose team to Audit findings & proactively remediate Identify risk & work towards risk mitigation The team works closely with other Trade Support teams and Trading to ensure timely communication for any breaks identified. Main drivers are client service quality, independent control, operational risk safety and cost efficiency Direct Responsibilities Position guarantee Associate/Senior Associate has the responsibility to make sure positions are in line & guarantee that positions in booking systems are correct. Team is in charge of position controls & uses all the reconciliations tools available. The reconciliation is exhaustive & is done on a daily basis. Assigned reports must be checked & analyzed every day & all exceptions to be reported escalated as appropriate Break Analysis The Associate/Senior Associate is responsible for Making sure completion of assigned tasks of breaks, Communicating the breaks as soon as possible to the related teams (trade support, FO, BO) for action/correction. Providing a complete, detailed & pertinent analysis to let the trade support, Settlements, CA & other teams involved immediately do the appropriate action/correction. Tasks embedded to fulfill those objectives There are different level of reconciliation performed by the team at Trade, Position & Cashflow level. Make sure all the exceptions are investigated same day & reported to respective teams involved in the chain to make required correction in tool Contributing Responsibilities Reconciliations Improvements The Senior Associate Senior Associate is constantly concerned by ensuring that reconciliation tools run correctly & provide reliable results. Making the reconciliation tools evolve to fulfill with production needs --> new systems, new products, and specific request from trade support. Extending the global area of reconciliations in order to reduce operational risk where applicable. Implementing/enhancing reconciliation tools to fit with trade support, Settlements, CA & other teams needs. Transversal involvement The Associate/Senior Associate Is in charge of all reconciliation assigned & is indeed involved in the process. Ensure all the Reconciliation process in place are performed efficiently & effectively in a timely manner. Take Initiatives, communicate with BO & other PCA sites on the enhancement & development of new Reconciliation processes Completion of ORUS on Daily basis Technical & Behavioral Competencies Technical Knowledge MBA from a reputed business school will be an added advantage. Strong Preference to have MS and programming skills (VBA, Alteryx, Python) would be a significant plus. Good understanding of trade life cycle with experience into reconciliations, trade capture/settlements will be preferred. Skills and competencies Analytical mindset : Aptitude to understand the F2B workflows and handle exceptional issues with logical mindsets to communicate with Front Office Ability to influence: Influence stakeholders and work closely with them to determine acceptable solutions. Time management: Excellent planning, organizational and time management skills Attention to detail: Escalate in timely manner, highlight any abnormalities Innovation and initiatives (Think outside the box): Demonstrate willingness to constantly improve the status quo. Understand well the processes & suggest innovative ideas. Self-discipline & autonomy: Have a constant delivery on time mindset, on the daily production. Adaptability & Change Management: Ability to easily adapt to new situations (new booking systems, new products, new activities to manage) as this is a constant changing environment Specific Qualifications (if required) Strong Preference to have Bachelor or Master Degree on Economics, Mathematics or Finance. Technical knowledge would be an added advantage within Automation tools such as Alteryx, UI Path, Python, etc A minimum of 6 years experience in a related field. Skills Referential Behavioural Skills: Creativity & Innovation / Problem solving Attention to detail / rigor Ability to collaborate / Teamwork Client focused Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to develop and leverage networks Ability to develop and adapt a process Ability to anticipate business / strategic evolution Education Level: Bachelor Degree or equivalent Experience Level At least 7 years

We are looking for dedicated individual to join our team as a Team Leader within the Product Control space. Below are few responsibilities which are to be complied by individual. The group has multiple teams within the Product Control umbrella of which Position Management is a stream which also involves reconciliations. The incumbent will join the current team and will help create stability and allow for the growth of the teams in India. Responsibilities The responsibilities of the role include To perform day-to-day trade & position reconciliation and analyze all the breaks arisen from the related reconciliation reports to ensure proper control and measure the associated risks on all outstanding breaks. Perform Control reports & published to stakeholders Effectively communicating insights and plans to cross-functional teams and management. Gathering critical information from meetings with various stakeholders and producing useful results/reports. Working closely with SMEs, change and governance, technology and operational leads to drive the changes. Prioritizing initiatives based on business needs and requirements. Conduct Governance calls covering Aged/high value exceptions & get appropriate timelines for resolution Identify any potential items which could expose team to Audit findings & proactively remediate Identify risk & work towards risk mitigation The team works closely with other Trade Support teams and Trading to ensure timely communication for any breaks identified. Main drivers are client service quality, independent control, operational risk safety and cost efficiency. Direct Responsibilities Position guarantee Senior Associate has the responsibility to make sure positions are in line & guarantee that positions in booking systems are correct. Team is in charge of position controls & uses all the reconciliations tools available. The reconciliation is exhaustive & is done on a daily basis. Assigned reports must be checked & analyzed every day & all exceptions to be reported escalated as appropriate Break Analysis Making sure completion of assigned tasks of breaks, Communicating the breaks as soon as possible to the related teams (trade support, FO, BO) for action/correction. Providing a complete, detailed & pertinent analysis to let the trade support, Settlements, CA & other teams involved immediately do the appropriate action/correction. Tasks embedded to fulfill those objectives There are different level of reconciliation performed by the team at Trade, Position & Cashflow level. Make sure all the exceptions are investigated same day & reported to respective teams involved in the chain to make required correction in tool Reconciliations Improvements - Senior Associate is constantly concerned by ensuring that reconciliation tools run correctly & provide reliable results. Making the reconciliation tools evolve to fulfill with production needs --> new systems, new products, and specific request from trade support. Extending the global area of reconciliations in order to reduce operational risk where applicable. Implementing/enhancing reconciliation tools to fit with trade support, Settlements, CA & other teams needs. Transversal involvement - Is in charge of all reconciliation assigned & is indeed involved in the process Ensure all the Reconciliation process in place are performed efficiently & effectively in a timely manner. Take Initiatives, communicate with BO & other PCA sites on the enhancement & development of new Reconciliation processes Completion of ORUS on Daily basis Technical & Behavioral Competencies Technical Knowledge MBA from a reputed business school will be an added advantage Strong Preference to have MS and programming skills (VBA, Alteryx, Python) would be a significant plus. Good understanding of trade life cycle with experience into reconciliations, trade capture/settlements will be preferred Skills and competencies Analytical mindset : Aptitude to understand the F2B workflows and handle exceptional issues with logical mindsets to communicate with Front Office Ability to influence: Influence stakeholders and work closely with them to determine acceptable solutions. Time management : Excellent planning, organizational and time management skills Attention to detail: Escalate in timely manner, highlight any abnormalities Innovation and initiatives (Think outside the box): Demonstrate willingness to constantly improve the status quo. Understand well the processes & suggest innovative ideas. Self-discipline & autonomy: Have a constant delivery on time mindset, on the daily production. Adaptability & Change Management: Ability to easily adapt to new situations (new booking systems, new products, new activities to manage) as this is a constant changing environment Specific Qualifications (if required) Strong Preference to have Bachelor or Master Degree on Economics, Mathematics or Finance. Technical knowledge would be an added advantage within Automation tools such as Alteryx, UI Path, Python, etc 2-8 years of relevant experience. Skills Referential Behavioural Skills : (Please select up to 4 skills) Creativity & Innovation / Problem solving Attention to detail / rigor Client focused Ability to collaborate / Teamwork Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to develop and adapt a process Ability to develop and leverage networks Ability to manage a project Education Level: Bachelor Degree or equivalent Experience Level At least 5 years

We are looking for dedicated individual to join our team as a Team Leader within the Product Control space. Below are few responsibilities which are to be complied by individual. The group has multiple teams within the Product Control umbrella of which Position Management is a stream which also involves reconciliations. The incumbent will join the current team and will help create stability and allow for the growth of the teams in India. Responsibilities The responsibilities of the role include 1. To perform day-to-day trade & position reconciliation and analyze all the breaks arisen from the related reconciliation reports to ensure proper control and measure the associated risks on all outstanding breaks. Perform Control reports & published to stakeholders Effectively communicating insights and plans to cross-functional teams and management. Gathering critical information from meetings with various stakeholders and producing useful results/reports. Working closely with SMEs, change and governance, technology and operational leads to drive the changes. Prioritizing initiatives based on business needs and requirements. Conduct Governance calls covering Aged/high value exceptions & get appropriate timelines for resolution Identify any potential items which could expose team to Audit findings & proactively remediate Identify risk & work towards risk mitigation The team works closely with other Trade Support teams and Trading to ensure timely communication for any breaks identified. Main drivers are client service quality, independent control, operational risk safety and cost efficiency. Direct Responsibilities Position guarantee Senior Associate has the responsibility to make sure positions are in line & guarantee that positions in booking systems are correct. Team is in charge of position controls & uses all the reconciliations tools available. The reconciliation is exhaustive & is done on a daily basis. Assigned reports must be checked & analyzed every day & all exceptions to be reported escalated as appropriate Break Analysis Making sure completion of assigned tasks of breaks, Communicating the breaks as soon as possible to the related teams (trade support, FO, BO) for action/correction. Providing a complete, detailed & pertinent analysis to let the trade support, Settlements, CA & other teams involved immediately do the appropriate action/correction. Tasks embedded to fulfill those objectives There are different level of reconciliation performed by the team at Trade, Position & Cashflow level. Make sure all the exceptions are investigated same day & reported to respective teams involved in the chain to make required correction in tool Reconciliations Improvements Senior Associate is constantly concerned by ensuring that reconciliation tools run correctly & provide reliable results. Making the reconciliation tools evolve to fulfill with production needs --> new systems, new products, and specific request from trade support. Extending the global area of reconciliations in order to reduce operational risk where applicable. Implementing/enhancing reconciliation tools to fit with trade support, Settlements, CA & other teams needs. Transversal involvement Is in charge of all reconciliation assigned & is indeed involved in the process Ensure all the Reconciliation process in place are performed efficiently & effectively in a timely manner. Take Initiatives, communicate with BO & other PCA sites on the enhancement & development of new Reconciliation processes Completion of ORUS on Daily basis Technical & Behavioral Competencies Technical Knowledge MBA from a reputed business school will be an added advantage Strong Preference to have MS and programming skills (VBA, Alteryx, Python) would be a significant plus. Good understanding of trade life cycle with experience into reconciliations, trade capture/settlements will be preferred Skills and competencies Analytical mindset : Aptitude to understand the F2B workflows and handle exceptional issues with logical mindsets to communicate with Front Office Ability to influence: Influence stakeholders and work closely with them to determine acceptable solutions. Time management : Excellent planning, organizational and time management skills Attention to detail: Escalate in timely manner, highlight any abnormalities Innovation and initiatives (Think outside the box): Demonstrate willingness to constantly improve the status quo. Understand well the processes & suggest innovative ideas. Self-discipline & autonomy: Have a constant delivery on time mindset, on the daily production. Adaptability & Change Management: Ability to easily adapt to new situations (new booking systems, new products, new activities to manage) as this is a constant changing environment Specific Qualifications (if required) Strong Preference to have Bachelor or Master Degree on Economics, Mathematics or Finance. Technical knowledge would be an added advantage within Automation tools such as Alteryx, UI Path, Python, etc 2-8 years of relevant experience. Skills Referential Behavioural Skills : Creativity & Innovation / Problem solving Attention to detail / rigor Solution focused / can do attitude Ability to collaborate Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to understand, explain and support change Ability to develop and leverage networks Ability to develop and adapt a process Ability to manage a project Education Level: Bachelor Degree or equivalent Experience Level 2 to 8 years

Senior Associate will be managing the daily operations/workflow within the business group and helps the Line Manager in achieving the process deliverables. Solid functional understanding of the business is recommended along with strong knowledge of products related to Settlement/Corporate Action/Trade Processing. Experience in working with Intellimatch will be an additional attributes. The candidate should have hands on experience in cash & securities reconciliation process. All static and migrations should be managed with respect to reconciliation requirements. Solid technical understanding of the business is expected, including strong knowledge of Intellimatch system. Demonstrated commitment to continuous process improvement is a key driver. He/ She will be responsible for interacting with Line Managers and the clients of BNP Paribas Group and needs to provide high quality of service to the internal/ external clients. He/ She should play a SME role for any complex/ technical issues arise in daily BAU in reconciliation and provide expert advice to other aligned business lines for which reconciliation is performed. Regular interaction with the Team Lead/ Assistant Manager of BAU reconciliation for improving the quality of reconciliation produced to business. He/ She should be able to articulate well and communicate well across all levels in the organization. Ensure all the transactions are performed within the agreed timelines without errors and mistakes. Maintain Communication Channels with internal peer groups and business teams. Ensure to get cross trained within process and transfer the Knowledge transfer between the team and processes is happening on periodic basis. Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members. Ensure to be updated with the procedure document and User Guides. Evaluate and update documented procedures to ensure they are complete, accurate and current. Accountable to follow the BCP / BIA documents Escalate unresolved open items to the Team lead / Assistant Manager. - Understand the business structure within BNP, along with the process. Responsibilities Direct Responsibilities Primary Responsibilities Handling the reconciliation process and related activities for Clearing and Custody Services/ Investment Fund Services/ Middle Office Position business respectively. Identifying missing balance, trail balance, proof difference and resolving all variances to reach resolution in a timely manner. Performing a range of daily, weekly, monthly & quarterly reconciliations across all the business lines. Performing a range of daily, weekly, monthly & yearly controls to ensure feeds & related net transactions are in place Providing user training as required, improving the understanding of the control aspects of Intellimatch within the business. Ensure all activities are performed within agreed timelines. Investigating any open breaks and work with business team and any external parties for resolution. Identifying the reconciliation deviation/ backlogs in terms of process and having the discussion with BAU Manager to execute the correction process via BAU team. Assist with various ad-hoc projects and new initiatives within the team. All controls has to be followed, Controls are properly evidenced and complete by each activity Escalate unresolved open items to the Team lead / Assistant Manager. Preparing the maintenance & control reporting to senior management and audit. Should gain knowledge in various Swift Message Types, especially MT940/950 and MT535/536 and ensure to understand the details available in these messages. Analyzing the details/ references received in MT940/950 and MT535/536 and liaise with correspondent banks and Sub custodians in order to improve auto matching in Intellimatch. Provide on the job training for new recruits, updating job procedures from time to time and collating information on the status and progress of tasks to the onshore location. Track and maintain all the issues arising in the process and adhere to proper escalation matrix for resolution. Ensure all the process changes are discussed with team and tracked in the tracker appropriately. Identify the possibilities and create various rules to increase the percentage for the automatic matching process in Intellimatch. Responsible for the internal integrity of the automated reconciliation via Intellimatch. Maintaining the static data in Intellimatch databases including new accounts set-ups, department setup, matching rules, and other static data. Liaising with other departments to ensure aged breaks are properly commented with the current status and resolved in timely manner. Handling all types of rejects batches and formatting the files as per the requirement of Intellimatch. Manual import of files via Recollector Defining references in the lookup table to automate assignments and avoid discrepancies in Intellimatch. Liaising with IT for any discrepancies or changes in the flat files received for import. Building strong control mechanism for reconciliation unit in consultation with manager which should result in mitigating the risk. Maintain Communication Channels with internal peer groups, within GSO and with spoke locations. Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members. Primary Working Relationships The Candidate will report to the Process Lead/Assistant Manager of the process. Actively participate in all huddles and internal meetings. The position interacts with other Process Associates, Mid Office Staff, Relationship Managers and Clients. The position interacts with International Team Members of BNP Group. Contributing Responsibilities Working together with Lisbon, Mumbai & Chennai to achieve the vision of SSC. Work closely with stakeholders to mutually enrich the quality of process and to encourage collaborative efforts in achieving client satisfaction. Technical & Behavioral Competencies - College Degree, preferably a Masters degree in Commerce or MBA (Finance) Strong verbal and written English skills required. Ability to converse clearly with internal and external staff. Minimum 4 years of experience in reconciliation background in investment banking domain and/or prior related industry for a Senior Associate. Mandatory hands on experience of reconciliations applications like Intellimatch. - Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. - Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines. - Proficient in Microsoft Office Applications and strong MS-Word & Excel skills required. - To be based in Chennai / Mumbai and prepared to travel if required. - Must be prepared to work in any shift supporting business Requirements. - Identify Operational Risk Areas within the Client Business Revenue Process. - Supervise, Monitor, Control and Co-ordinate all activities in the department. Client Focus & Adaptability: Client Focus: Be pro-active in developing customer relations by understanding and responding to customer needs. Strive continually for customer satisfaction and focus on Client Delight. Commit/Promise only what can be delivered by keeping Banks interest in mind. Try to identify the real needs of the customer, including those not necessarily stated. Advise/Educate the clients staff on formulation of data which suits to BNP Applications. Adaptability: Always look for ways to improve services and processes Be able to adapt to different markets and different clients evolution Integrity, trust & fairness Acts with integrity in all interactions with colleagues, team members and clients. Promises only what can be delivered, managing expectations and honors commitments, and, has committed to ethical practices in all interactions and relationships. Treats others fairly, showing respect and courtesy. Builds trust by responding openly, genuinely and consistently to others. Self-motivated and contribute in team bonding activities. - To be Positive influencer, Flexible, dependable & maintain team spirit Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Communication skills - oral & written Organizational skills Attention to detail / rigor Ability to collaborate / Teamwork Transversal Skills: Ability to understand, explain and support change Choose an item. Choose an item. Choose an item. Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications Minimum 4 years of relevant experience is ok (4 years not available in the drop down) -

For the scope of Global Banking Business (Transaction Banking, Loans Syndication, Global Capital Market and Corporate Coverage Group) Operational Risk & Permanent Control (OPC) staff belongs to the first line of defense defined by Group & CIB procedures which is responsible for the implementation of an Operational Permanent Control framework covering the identification, measurement and management of Operational Risk. The OPC staff is also responsible for some of the transversal non-financial risks elements in line with the governance. Direct Responsibilities For the performance of its mission, OPC staff will: comply with the regulatory obligations of BNP Paribas, with General Management instructions and with market best practices act under the oversight of the independent second level of defense, the Risk ORC teams. define, analyse and maintain oversight on different key performance and risks indicators. assist in the preparation of the 6 monthly USD CPO reporting. any other tasks related to the CCCO tasks that need to be performed from time to time e.g. procedure mgt, etc. fully support the first line of defense by performing monitoring tasks like: o assisting with the Control plan deployment, update and decommissioning. Ownership / oversight / challenge of reason for update Obtain LOD1 CCCO / COO / LOD2 validation. Collating approvals & Complete template for create / amend / delete o assisting with the world wide CCL maintenance committee. o Support the execution of ex-post testing on some controls as necessary Contributing Responsibilities In the above framework, under the responsibility of the Head of OPC for APAC Global Banking & ISPL Manager, the key responsibilities are to: Perform OPC control testing for Regional Team, Singapore, Hong Kong and other APAC Territories. Execution of the controls as per the definition Report control results in ORUS Escalate any anomaly ahead of the deadline Report the control result to the team manager Set action plans for remediation with stakeholders, validated by team manager and create the same in the Risk360 system. Monitor the action plans, determine any control gaps or areas that require improvement to effectively address the risks Propose enhancement of controls description / checkpoints, scope for decommissioning, automation, etc. Monitor and report for the activities under his/her scope for APAC countries: Status of implementation of audit findings/recommendations assigned. Timely and clear communication with onshore OPCs to respond to queries, escalations, extensions of controls, etc. Consolidate monitoring and analysis of related action plans, including the validation Business COO / Business Manager. To ensure that the control quality addresses feedbacks received from independent reviews and governance with territory OPCs Technical & Behavioral Competencies Follow and spread the BNPP driving forces which are Agility, Client Satisfaction, Compliance Culture and Openness. Excellent interpersonal and communication skills in English Takes initiative and is results driven Strong analytical skills Act with integrity Strong team player Show a continuous improvement mindset & problem solving mindset Provide excellence in term of quality of deliveries and quality of service Able to work under pressure

Settlement of Security transactions and associated products in a timely and cost effective manner Timely investigation of nostro and depot breaks Collectively working towards mitigation of operational and reputational risk by escalating in a timely and efficient manner Liaising with clients, brokers / counterparties and other internal support functions for smooth settlement of trades Responsibilities Direct Responsibilities Responsible for the settlement of Security transactions & associated products booked in Calypso, on a timely and cost effective basis by: Ensuring all trades are instructed, matched & settled on a timely basis Sufficient additional priority given to failing trades / Aged trades Working to reduce fails and/or potential fails by means of pairing off or partialing down deliveries Minimizing fails by means of partial deliveries where possible Pre-matching trades in a daily basis Ensure sufficient intimation is sent to Cash Management team to manage funding for trades Contributing Responsibilities Contribute to the overall successful running of the settlement department: By maintaining close relationships with all stake holders & escalating problems to relevant teams promptly where & when required By maintaining good working relationships with domestic agents and custodians By communicating with, and assisting, other operational departments where needed Contribute to the minimisation of settlement costs & operational risk: By becoming more risk aware and by following the procedures or Compliance rules that are in place to mitigate operational or reputational risk Take swift actions in case of potential market risks (buyins, corporate actions, etc) Using the available escalation matrix when operational risk is detected Ensuring direct Managers are kept informed of any potential problems & issues where appropriate. Technical & Behavioral Competencies Ability to analyze, organize and report efficiently Flexibility on working methods and changing international environment Rigorous and reactive in order to face pressure and reach excellence anytime Diligently follow the set procedures and Compliance policies Knowledge of financial markets and products, and easiness/expertise in dealing with Excel. Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Adaptability Client focused Decision Making Transversal Skills: Ability to understand, explain and support change Analytical Ability Ability to develop and adapt a process Ability to develop and leverage networks Choose an item. Education Level: Bachelor Degree or equivalent

RISK Operational Risk Management (RISK ORM), created early 2021 to oversee operational risks within the mandate of the RISK function, is organised, under the responsibility of the Group Chief Operational Risk Officer (Group CORO), around 3 Poles: RISK ORM Framework, RISK ORM Technology & Transversal Risks and RISK ORM Network. Under the authority of the Poles Manager, RISK ORM Network is made up of all the Operational Risk Officers (OROs) acting as the second line of defence (LoD2) within the Groups operational entities (Poles, Business Lines, Functions, Transversal Activities). In this context, the Common Outsourcing Controls Execution Platform (COCEP), whose missions are presented below, reports hierarchically to the Group Head of ICT Controls Testing. He/she: Contributes to protect the Bank by securing the oversight of the completeness and quality of the outsourcing register (360 RiskOp Arrangement module) to guarantee an accurate oversight of outsourcing arrangements and their characteristics, Assures the accuracy and data quality of regulatory reporting (e.g., CASPER) and notifications (e.g., IMAS), Ensures the homogeneity, the robustness and effectiveness of the outsourcing controls executed by the LoD1 by implementing LoD2 controls execution platform across Poles and Functions, Facilitate and pilot outsourcing operational risk management framework. Key success of the COCEP relies on building trusted partnerships with stakeholders and particularly with the RISK ORM Framework, TPRM and Network community and globally all entities of the Group. Responsibilities Direct Responsibilities The COCEP Outsourcing Risk Officer contributes to identify and reduce risks on activities delegated to third-party service providers and thus improves the efficiency of the overall activities for the Bank. Key missions of role - Outsourcing Risk (COCEP) Oversee the process of the outsourcing register data quality of regulatory reporting: o Define the process to remediate data quality anomalies for CASPER regulatory reporting, o Perform cross-business consistency analysis to identify inconsistencies or incorrect qualifications in the register, o Identify any inconsistencies between the outsourcing register critical outsourcing arrangements data and IMAS portal, o Build a process to ensure consistency between the outsourcing register and the exit strategy standard documentation (e.g., alignment between the exit plan and the outcome of assessment of the service providers substitutability, the substitutability modality, and the time-of-service providers substitutability). Verify the compliance of outsourcing regulatory documentation: o Build a process and perform the verification, with the related OROs, of the alignment between the draft record in IMAS portal and the content of the notification template submitted at the Validation Committee, o Build a process and perform the verification, with the related OROs, that the exit strategy documentation is available and compliant with the Group format. Execute LoD2 controls on outsourcing GCL (RISK0418): o Define a process to industrialise the LOD2 control reviews on outsourcing. o Perform the defined LoD2 controls plan, share the results with the related OROs and ensure that the related potential permanent control actions plans are recorded in 360 RiskOp. Facilitate and pilot outsourcing operational risk management framework: o Define a process to industrialise the periodic report analysing the outsourcing operational risk management including the data quality indicators improvements and the LoD2 controls results analysis, o Monitor indicators results, and cascade as appropriate to ORO Poles and Functions, o Define and produce operational reporting (link with RISK ORM COE ISPL reporting stream). The COCEP Outsourcing Risk Officer reports to the Group Head of ICT Controls Testing, and locally to the Head of RISK ORM India CoE. He/she actively collaborates with RISK ORM Framework and Technology & Transversal risks teams and works with the operational risk officers (ORO), outsourcing coordinators, operational permanent controllers (OPC), and subject matter experts (SME). Scope covered and organisation. The scope applies to all entities for which RISK ORM acts as a second line of defence. In addition to the elements of this document, the outsourcing framework, generic control libraries (GCL) and the operational role of the OROs, are notably described in the procedures, "Second line of defences roles and responsibilities on the operational risk management framework (RISK0401), LoD2 control activities on the LoD1 control framework (RISK 0414), Group Policy pertaining to Outsourcing Risk Management Framework (RISK0417), Generic Control Library relating to outsourcing risks (RISK0418) and ORO Role and Responsibilities in the outsourcing process (ORM0005). Lastly, the legal and regulatory requirements of third-party risk management are notably, EBA guidelines on Outsourcing Arrangements, EU DORA, UK PS7/21, UK SS2/21, Solvency II, US FDIC-OCC guidance on third party relationship risk management. Contributing Responsibilities Collaboration at the India CoE level with Head of India CoE, including but not limited to the CoE level reporting requirements Effectively contribute to the CoE, RISK India Hub and ISPL on Group mandates, Objectives and priorities Help and contribute to build the CoE a positive place to work Technical & Behavioral Competencies SKILLS, EXPERIENCE AND COMPETENCIES To meet the requirements of this position, the COCEP Outsourcing Risk Officer will be expected to have a good fluency in risk analysis and monitoring, acquired through professional experience in a team in charge of operational processes or executing operational risk activities in the first or second line of defence. Moreover, general knowledge of LoD2 control management, third-party risk management, analysis and monitoring will be sought given the importance of technology in Group's business processes. We expect the COCEP Outsourcing Risk Officer to have good relationship skills to efficiently work in a group / a team / a community, qualities of communication to be able to bring his/her interlocutors to decision-making and relay key messages, the ability to mobilise his/her direct and indirect network, and a good sense of responsibility and commitment. Last, a good analytical skills, a solid critical mind, the capacity to synthesize / simplify, to communicate orally and in writing, to animate meetings and committees, to challenge the existing and propose solutions (change management), to be pragmatic in analysis and action, to work in collaborative mode in a changing environment with respect of the deadlines, to be rigorous, will allow the newcomers in the COCEP team to take on his/her new appointment in the best conditions. Skills Preferred Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Is self-aware, anticipates problems, adapts and meets them head on. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills. Is solutions focused measures their output on whether issues, problems or challenges are resolved as a criteria for success. Conduct: Consider the implications of your actions on colleagues, partners and clients before making decisions, and escalate issues to your manager when unsure. Specific Qualifications (if required) University degree (technical), and/or certification on Risk Management Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Ability to deliver / Results driven Ability to synthetize / simplify Ability to collaborate / Teamwork Transversal Skills: Ability to anticipate business / strategic evolution Ability to develop and adapt a process Ability to set up relevant performance indicators Analytical Ability Ability to develop and leverage networks Education Level: Bachelor Degree or equivalent Experience Level At least 3 years Other/Specific Qualifications (if required) Professional qualifications/trainings relevant to technology and/or Outsourcing Risk, Risk Management ,Information Security, Operational Risk, Cloud Security)

As a member of the Clearing and Compressions Middle Office, you will work as part of a wider Product Control function, with responsibility for trade clearing and compression, CCP margin bookings, and static data updates and approval. The activities done by the team perform a vital role optimising the Banks balance sheet and counterparty risk profile, whilst ensuring that relevant regulatory requirements are met. Main driver are client service quality, independent control, operational risk safety and cost efficiency Responsibilities Direct Responsibilities CP Margin bookings Weekly Credit Backloading cycles (ICE, LCH) Monitoring intraday clearing of Credit and Rates trades Rates portfolio reassignments Coordination of internal trade compressions Daily and ad-hoc static data requests 3rd Party vendor compressions (Rates, FX, Credit) Monitoring of team mailboxes, ensuring that all queries are resolved/assigned promptly Escalate issues to Senior Analyst and Manager where appropriate Creation and update of procedures/SOPs Challenge processes as part of a continuous improvement culture Raise IT requests for system enhancements and/or bug-fixes when required Work cooperatively with other teams within Product Control to reduce operational risk and maintain the highest level of support for our clients across the business Build and maintain good working relationships with other internal clients such as trading, sales, business management and back office teams Participate in projects as requested by Manager or Senior Analyst Be fully autonomous on all analyst tasks, whilst training on Senior Analyst tasks and responsibilities Contributing Responsibilities Contribute to the Permanent Control framework. Respond and resolve queries on a timely manner. Technical & Behavioral Competencies Technical Knowledge Relevant experience in a Trade Support or Middle Office role Ability to work constructively within a team Knowledge of Credit and Rates products and their trade lifecycles Ability to manage pressure and meet deadlines and objectives in a dynamic environment Analytical and Organizational Skills Results Orientation Effective written and verbal communication skills Time-management and prioritization Excel skills to an intermediate level High degree of interest in product and process issues affecting the department Demonstrate proactivity, transparency and accountability for identifying and managing risks Support and foster a culture of good conduct Consider the implications of your actions on colleagues, partners and clients before making decisions, and escalate issues to your manager when unsure Skills and competencies Analytical mindset : Aptitude to understand the F2B workflows and handle exceptional issues with logical mindsets to communicate with Front Office Organized & good resistance to stress: E xcellent time management and good positive resistance to stress are compulsory. Attention to detail : Escalate in timely manner, highlight any abnormalities Innovation and initiatives (Think outside the box) : Demonstrate willingness to constantly improve the status quo. Understand well the processes & suggest innovative ideas. Self-discipline & autonomy : Have a constant delivery on time mindset, on the daily production. Adaptability & Change Management : Ability to easily adapt to new situations (new booking systems, new products, new activities to manage) as this is a constant changing environment Strong Client Focus : Capacity to work with various clients. Need to be sensitive about the rationale of their requests and be proactive when replying to them. Work as partnership while consistently keeping an independent mindset. Escalation & Reporting process : Internal rules of reporting and escalation to Ops and FO need to be known & applied. Specific Qualifications (if required) Strong Preference to have Bachelor or Master Degree on Economics, Mathematics or Finance. Skills Referential Behavioural Skills : Creativity & Innovation / Problem solving Attention to detail / rigor Client focused Ability to collaborate / Teamwork Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to develop and adapt a process Ability to develop and leverage networks Ability to manage a project Education Level: Bachelor Degree or equivalent

Primary responsibilities of the team includes: Settlement of Security transactions and associated products in a timely and cost effective manner Timely resolution of nostro and depot breaks Mitigation of operational and reputational risk by escalating in a timely and efficient manner Liaising with clients, brokers / counterparties and other internal support functions for smooth settlement of trades Responsibilities Direct Responsibilities Responsible for the settlement of Security transactions & associated products booked in Back Office system, on a timely and cost effective basis by: Ensuring all trades are instructed, matched & settled on a timely basis Monitoring of failing trades Reducing fails and/or potential fails by means of pairing off or partialing down deliveries Minimizing fails by means of partial deliveries where possible Pre-matching trades in a daily basis Cash Management related with funding trades Responsible for solving Nostro and Depot reconciliation breaks on a timely basis: By investigating and, where possible, clearing all nostro breaks in reported by Securities Control teams By passing entries to the BO systems to clean up outstanding items on a timely basis By investigating and, where possible, rectifying all depot breaks on a timely basis reported by Securities Control teams By investigating and solving accounting breaks raised by Securities Control & Accounting teams Escalating items that represent operational risk to the direct Manager Contributing Responsibilities Contribute to the minimisation of settlement costs & operational risk: By becoming more risk aware and by following the procedures or Compliance rules that are in place to mitigate operational or reputational risk Monitors and take appropriate actions in case of market risks (buyins) By seeking to improve STP rates at our custodians so reducing cost, by updating static data as and when necessary By reducing the number of manual instructions sent to agents therefore reducing cost, manual intervention and settlement risk according to Compliance rules If necessary, using the escalation process when operational risk is detected Contribute to the overall successful running of the settlement department: By maintaining close relationships with traders and sales and escalating problems to them promptly where required By maintaining good working relationships with domestic agents and custodians By communicating with, and assisting, other operational departments where needed Ensuring direct Managers are kept informed of any potential problems & issues where appropriate. Technical & Behavioral Competencies Ability to analyse, organize and report efficiently Flexibility on working methods and changing international environment Rigorous and reactive in order to face pressure and reach excellence anytime Diligently follow the set procedures and Compliance policies Knowledge of financial markets and products, and easiness/expertise in dealing with Excel. English speaker Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to deliver / Results driven Ability to collaborate / Teamwork Communication skills - oral & written Attention to detail / rigor Transversal Skills: Ability to understand, explain and support change Analytical Ability Ability to develop others & improve their skills Ability to develop and adapt a process Ability to anticipate business / strategic evolution Education Level: Bachelor Degree or equivalent Experience Level At least 2 years