785 Operational Risk Jobs - Page 27

The job holder will be a part of the Scenario Design Team which is involved in designing, maintaining and enriching regulatory and management stress scenarios for the Bank at group and country level. They will be expected to become the subject matter expert on all areas relating to climate risk macroeconomics and help with the design and development of the modelling capacity to produce climate risk scenario expansions. As part of the 2LoD Scenario Design team they will be also expected to review non-climate related scenario narratives and projections produced by 1LoD. This will include generating ideas about which type of scenarios to run for management and regulatory stress tests, producing papers for example for Expert Panels and Committees and presenting to senior management. The role will, in particular, support the Head of the Scenario Design Team with key activities as set out below: Key Responsibilities Strategy Design regulatory and non-regulatory macroeconomic and climate risk scenarios. Perform review and challenge and when required scenario expansion of key climate and non-climate risk economic variables across the Group s diverse footprint. Present baseline and alternative scenarios to senior managers in forums, expert panels and committees. Contribute to committee papers, structured data requests and other internal or external scenario-related reports. Foster good working relationships and solicit input from Global Businesses and Global Functions and, where relevant, external vendors to enhance scenarios. Contribute to the development of a robust operational risk framework for scenario design processes Stay informed of all regulatory and industry developments related to the scenario work stream. Business Broad awareness and understanding of business model and risk profile. Understanding of the bank s existing enterprise risk management framework, governance of the ERMF related requirements, wider stress testing and scenario analysis capabilities and existing processes, with an understanding of the climate risk stress testing and scenario analysis approach Skills and Experience Understanding of various scenario families including NGFS, IPCC, and IEA scenarios Understand and translating transmission channels of climate risks into financial system impacts Familiarity with industry leading climate risk models and climate/ESG data providers, with fluency in the scope, capabilities, and limitations of each tool and platform Understanding of regulatory expectations with respect to climate risks including capital frameworks etc Experience in dealing with large complex, change projects and/or building / delivering new capabilities A proven track record of liaising across diverse stakeholder groups; including senior managers, and large firm networks Qualifications Work experience as economist (macroeconomic or environmental economist), econometrician or quantitative analyst. Prior experience of developing projections in a banking environment. Collaborative: working as part of a broader team to ensure a coordinated and consistent approach Good organiser of incoming requests within the team Ability to work with minimal direction Attention to detail Proactive, problem-solving, helpful Strong experience in MS Excel and Power Point Experience with coding in SAS, R, Python

Strategy Instil effective and robust operating models within BCS SOUTH ASIA incorporating strong risk & control frameworks, clear & concise policies & procedures, and optimal business-as-usual (BAU) processes to ensure alignment with the latest regulatory & industry standards. Provide senior oversight to the SOUTH ASIA BCS verticals and face off to senior stakeholders across COO, Sales & Trading Business Leaders, Risk, Compliance, Technology and Operations (not exhaustive) Delivery of the BCS strategic roadmap, which incorporates principles from the Process & Controls Simplification programme, Re-platforming agenda and Fit for Growth (FFG) strategy. Deputise for / represent the Global Head in key meetings & project streams to ensure continual progression of the BCS strategy and agenda. Provide effective challenge across the organisation to ensure remediation, organisational design and technology development / implementation is best-in-class & covering all scenarios. Be a trusted advisor to Senior Markets mgmt. & enable their strategy and vision through robust operating and support models. Business Regional: Provide senior oversight across the cluster and face off to senior stakeholders across COO, Sales & Trading Business Leaders, Risk, Compliance, Technology and Operations Optimise the Follow the Sun (FTS) model in Middle Office functions and look to extend across other BCS verticals to ensure optimal levels of business enablement and client service. Lead and represent BCS in strategic programmes to enable the Bank to meet regulatory objectives and simplification targets. Drive global consistency and transparency by defining and maintaining a premium catalogue of services and capability matrix. Establish efficient BAU day-to-day operations and serve as point of escalation for BCS stakeholders internally and externally. Awareness and understanding of the wider business, economic and market environment in which the Markets businesses operates. Drive new business initiatives to aid revenue and growth priorities. Promote controlled growth through enabling efficient processes and effective controls. Processes Ownership and stewardship of the BCS catalogue of services and process universe Including, but not limited to, Trade Capture, Lifecycle Processing, Exception Mgmt., Query Management, Client Liaison and Service Delivery, Project Mgmt. Document best practices and guidance for process execution - Integrate standardised, globally consistent approaches across Markets. Provide direction to processing and control functions within BCS to create high performing, effective teams. Optimise and automate processes to reduce exposure to manual and operational risk heavy processes. People & Talent Provide people, strategic and transformation leadership to functional and regional organisation within respective mandate. As a senior leader in the MT and delegate for the Global Head of Macro Middle Office & Regional Head, Business & Client Solutions - GCNA, SA, ASEAN, coach, mentor, and guide MT members to create strength in depth for both technical and non-technical competencies. Manage performance effectively through 1-2-1s and skip meetings. Promote a speak up culture within the team and host regular team feedback sessions. Engagement - Foster a one team culture. Ensure alignment with Span of Control guidelines and de-layer the organisation. Risk Management Define strategy for processes and technology needed to aid risk identification, assessment, remediation, and on-going monitoring. Regular review of the control framework to progress towards a preventative, and automated control landscape. Own, drive, and / or participate in remediation programs to mitigate risk to the business. Develop and maintain documentation that will provide minimum standards and guidance for all processes in BCS. Ensure adherence to the Enterprise Risk and Operational Risk Frameworks Governance Embed strong & effective governance principles across the BCS organisation. Develop metrics to monitor business processes, and to supply indicators of risk and performance. Produce effective supervision guidelines and embed into BAU across all Markets business lines supported by BCS. Provide effective challenge on forum, above and beyond those owned by BCS. Live and breathe the #NeverSettle value. Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Provide leadership within the BCS organisation to comply with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements. Takes a proactive approach to implementing Just Culture and emphasising the importance of the groups valued behaviours regularly through retrospective sessions with the team and Channels townhall sessions. Embed the Group s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes, and regulations, as part of the culture Key stakeholders Markets Business Heads Markets Sales & Trading COO TTO Technology Group Operational Risk Markets Operations Compliance Other Responsibilities Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group s internal and external reputation and indirectly influence the bottom line. Promote the Group s brand and here for good with employees, clients and regulators. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. Maintain effective communication with key stakeholders, including regulators and staff. Skills and Experience Market Industry Knowledge Process Design & Re-engineering Data Analysis Client Service & Experience Risk & Controls Presentation Skill People Management Skill Qualifications Strong understanding of Markets businesses, product life cycle, and the operating environment Previous experience in a senior strategic platform - Head of Middle Office, COO, Operations Mgmt. Evidenced track record of high-profile project delivery (Regulatory, External / Internal Policy, Industry Standards, Technology) Leadership - Strong personal brand with the gravitas and presence to create a movement. External network with awareness of the latest industry developments / technology in 1LOD support models and control frameworks Strategic mindset & forward-thinking vision Strength in problem solving, process re-engineering and project management. Data-driven mindset - Able to use data to produce a story and present a roadmap / solution to target state. Excellent verbal and written communication skills Influencing skills - Able to simplify complex problems / scenarios to a wide audience and gain stakeholder buy-in Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. 29858

Join us as a Risk & Controls Manager If you have a background in risk assessment, then join our team in helping to anticipate and assess the potential impacts of risk across the bank We ll look to you to proactively drive the assessment and implementation of risk framework and policy compliance and changes, converting these into appropriate strategies and action plans In this highly collaborative role, you ll have an ideal platform for building your network and advancing your career, while helping to create a safer environment for the bank Were offering this role at vice president level What youll do You ll have the responsibility of supporting management in their identification and assessment of material risks, and in determining their position relative to agreed appetites. Working with senior stakeholders across the bank, you ll look to drive forward the development and delivery of remedial action plans where identified risks are considered out of appetite. On top of this, you ll be supporting a culture of proactive and pre-emptive risk management and continuous improvement, and the attainment of operational risk objectives. You ll also be: Analysing risk reporting and metrics used to inform decision making Coaching and supporting your colleagues across the bank to improve understanding and embed a proactive risk culture Educating teams on the operational risk framework and our conduct risk obligations, supporting the business in operating and embedding them Supporting and regularly engaging with stakeholders including second and third lines of defence and functional risk teams The skills youll need We re looking for a highly skilled leader with experience of applying risk and control management in an operational and strategic context. You ll also bring: Oversee and execute the testing of design and operating effectiveness of critical controls Manage and coordinate testing activities across multiple business areas Perform Quality check of testing performed by other testers Collaborate with Control owners and relevant stakeholders to have pragmatic testing outcomes Enabling integration of technology and AI in testing workspace Looking for relevant experience in Control testing, risk management and integrating AI in testing process

Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Acquisition Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer. Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers. Risk Management & Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number. Your skills and experience The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship. Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 6 - 12 Years in relevant field. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your need

Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Acquisition Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer. Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers. Risk Management & Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number. Your skills and experience The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship. Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 6 - 12 Years in relevant field. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Acquisition Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer. Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers. Risk Management & Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number. Your skills and experience The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship. Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 6 - 12 Years in relevant field. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your need

Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Acquisition Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer. Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers. Risk Management & Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number. Your skills and experience The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship. Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 6 - 12 Years in relevant field. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your need

As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours Qualifications About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 19467

As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29813

As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29755

As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours Qualifications About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 19469

As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29811

Handle customer calls/ issues quickly and effectively and end to end resolution (if applicable) Sign up customers for value added services and digital education (if applicable) Tag the call type accurately as appropriate Give accurate information to customers on his queries / concerns Have high awareness levels on KYC and Anti-money laundering Policy Multi-skilled to handle both inbound and outbound calls (if applicable) Initiate and strive towards achieving set targets and service standards Probe identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable) Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / Process gaps and highlight to the management Ensure all sales pitches are made without mis-selling and achieve targets in term of leads / self closure (if applicable) Ensure proper follow up / tracking of cases and closure within turnaround time (if applicable) Customer Data Confidentiality to be strictly adhered to Adherence to compliance with all applicable rules / regulations and group policies Ensure KPI s (Key Performance Indicator) KRI s (Key Risk Indicator, eg - proper authentication, no rejects, maintained turnaround time, etc as define by the group) are achieved and work towards the improvement Follow up on delinquent accounts to negotiate for timely payments (if applicable) Key Responsibilities Strategy Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group s business strategy and model appropriate to the role. Business Responsibilities related to the delivery of business and / or financial objectives, for example, Awareness and understanding of the wider business, economic and market environment in which the Group operates. Processes Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line, for example, Responsible for executing and supervising the Budget process. People Talent Reference all responsibilities related to people and talent matters, for example: - Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks Risk Management Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them. For example -The ability to interpret the Group s financial information, identify key issues based on this information and put in place appropriate controls and measures Governance Responsibilities relating to the direction, planning, structure, frameworks (e. g. processes and policies) and oversight. For example, Responsible for assessing the effectiveness of the Group s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e. g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Embed Here for good and Group s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience Cross selling skills About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29550

Financial Markets Contracts specialises in negotiations of derivatives, REPO, and securities lending documentation (ISDA, GMRA, GMSLA) via multiple Client segments (Investment Managers, Investment Banks and Global Corporates) across the Global footprint of the Bank. The FMC team operates in a highly regulated and time sensitive environment and ensures the foundational documentation, upon which the Bank can safely offer trading, across a whole variety of Financial Market products, is in place. An FMC negotiator is a critical role that underpins much of the Bank s business. An ability to negotiate master trading documentation as efficiently as possible and within the Banks risk appetite is crucial. The FMC team deliver work across multiple jurisdictions in support of multiple stakeholders and business segments. The work is high profile, sensitive, and often complex. The role provides a broad, holistic perspective of transaction management challenges and requirements across the organisation. Key Responsibilities Support FMC to deliver on the vision, strategy, direction for FMC regionally, consistent with the vision and strategy for FMC Global and in support of the Groups strategic direction and growth aspirations. Ensuring all ISDA, GMSLA, and GMRA documentation is in compliance with the terms and spirit of the relevant Bank policies and procedures (including Operational Risk). Working closely with and engaging with internal stakeholders, legal, tax, etc, teams where required. Drafting and negotiation of relevant documentation framework as outlined in policy and procedure in line with credit approvals. Reviewing and confirming all required documentation is in line with Client and Banks expectations, including procedure and policy requirements, relevant approvals for exceptions are recorded, etc. Maintenance of centralised work tracking tools to enable both Regional and Global executive overview of work status and progress. Pro-active efficient and timely escalation of emerging and or realised risks Strategy Awareness and understanding of the firm s business strategy and model appropriate to the role e. g. approach to prioritisation of negotiations, compliance with relevant regulation and the internal operational risk framework, relevant IT support strategy. Business Be a business partner to and independent guardian of the business, achieving the right balance. Single point of contact for any Client or Business escalations. Utilise knowledge of business products and execution undertaken in region to work with regional / cross-regional business and functions to respond to FMC process related questions. Work closely with stakeholders to ensure smooth integration of FMC processes with other parts of the Bank. Work closely with FMC in other regions to reduce duplicative work and ensure logical allocation of work (proposing exceptions to RR where necessary) Resolve all roadblocks and any points requiring clarity, in collaborative fashion between FMC centres or between Legal and FMC or FMC and other stakeholders in the Bank. Adhere to both personal and FMC KPIs, ensuring that work is performed / delivered within thresholds. Processes Identify process improvement initiatives / opportunities to drive efficiency across FMC. Implement and adhere to standardised operational excellence processes. Ensure completion of the FMC Activity Tracker(s) in accurate and timely manner to facilitate preparation and management of Management Information including reports and dashboards. Support all control checks undertaken by FMC under the Risk Framework. Ensure all FMC management information is updated / supplied promptly and accurately as required by the direct line management or Global Head, FMC. People Talent Lead through example and foster the appropriate culture and values, Set appropriate tone and expectations and work in collaboration with business, risk and control partners, Support the provision of ongoing training and development of people, Risk Management Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the firm relevant to the role. Awareness and understanding of the main risks facing the firm and how performance of the role is involved in managing them. Ability to interpret the firm s information relevant to the role, identify key issues based on this information and recommend appropriate controls and measures. Support risk control ownership under the Group s Risk Management Framework (including relevant Operational Risk Framework ownership for FMC). Ensure a full understanding of the risk and control environment in area of responsibility. Governance Responsible for assessing the effectiveness of the firm s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, recommend changes in these areas. Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role. Responsible for delivering effective governance , capability to challenge colleagues effectively, and willingness to work with Clients in an open and cooperative manner. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Standard Chartered Group. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Support the FMC team to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention, The Right Environment. Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Key stakeholders Regional heads of Corporate Institutional Banking. Financial Markets Sales. Legal. Credit. Margin Operations. Compliance. Tax. Other Responsibilities Support Here for Good and Group s brand and values Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. Skills and Experience Customer Focus Disruptive Innovation Internal Controls Operational Functions Process Improvement Process Management Risk Management Qualifications Minimum 7 years relevant or transferable knowledge and experience in the financial services sector Strong knowledge of master agreement documentation typically entered into by the Bank; including UMR/IM documentation. Strong understanding of legal risks associated with master agreement documentation. Experienced ISDA, GMRA, GMSLA negotiator, fluent in the credit support annexes and applicable regulations. Good knowledge of the concept of minimum acceptance criteria and collateral verification requirements. Proven ability to work with stakeholders situated in other jurisdictions to negotiate master agreement documentation. Demonstrated ability to work in a fast-moving, demanding environment whilst maintaining high quality output, good analytical skills, risk-based approach and excellent attention to detail. Strong organisational and prioritising skills are essential. Strong team player with excellent communication skills in order to effectively liaise with and develop close working relationships with stakeholders and business partners, across various jurisdictions. Ability to quickly assimilate complex syndication and bilateral lending deals and product structures. Fluent English language both spoken and written - additional languages will be an advantage. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 15363

Handle customer calls/ issues quickly and effectively and end to end resolution (if applicable) Sign up customers for value added services and digital education (if applicable) Tag the call type accurately as appropriate Give accurate information to customers on his queries / concerns Have high awareness levels on KYC and Anti-money laundering Policy Multi-skilled to handle both inbound and outbound calls (if applicable) Initiate and strive towards achieving set targets and service standards Probe identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable) Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / Process gaps and highlight to the management Ensure all sales pitches are made without mis-selling and achieve targets in term of leads / self closure (if applicable) Ensure proper follow up / tracking of cases and closure within turnaround time (if applicable) Customer Data Confidentiality to be strictly adhered to Adherence to compliance with all applicable rules / regulations and group policies Ensure KPI s (Key Performance Indicator) KRI s (Key Risk Indicator, eg - proper authentication, no rejects, maintained turnaround time, etc as define by the group) are achieved and work towards the improvement Follow up on delinquent accounts to negotiate for timely payments (if applicable) Key Responsibilities Strategy Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group s business strategy and model appropriate to the role. Business Responsibilities related to the delivery of business and / or financial objectives, for example, Awareness and understanding of the wider business, economic and market environment in which the Group operates. Processes Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line, for example, Responsible for executing and supervising the Budget process. People Talent Reference all responsibilities related to people and talent matters, for example: - Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks Risk Management Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them. For example -The ability to interpret the Group s financial information, identify key issues based on this information and put in place appropriate controls and measures Governance Responsibilities relating to the direction, planning, structure, frameworks (e. g. processes and policies) and oversight. For example, Responsible for assessing the effectiveness of the Group s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e. g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Embed Here for good and Group s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience Cross selling skills About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29551

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and , ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Director In this role, you will: The jobholder will be required to manage one or more projects with a high level of complexity and scope. Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk. Develops the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Business Transformation Frameworks. Identifies and intervenes where there is slippage and variance from plan Plans and analyses costs, tracking operating and capital spend, and tracks reporting to financial business case commitments Oversees the tracking of project/s risks/issues/dependencies, assesses the impact on the benefit realisation for the project/s and takes action to minimise impact, actively challenging and removing obstacles Influences and collaborates with stakeholder and business partners to drive the right project outcomes. Represents the project team at discussions regarding project prioritisation and to create buy-in for risk mitigation and contingency plans Obtains sponsor and stakeholder buy in to plans, key commitments and changes against baseline as they arise Obtains sponsor and stakeholder sign-off for deliverables, formally closes project, assesses stakeholder satisfaction and captures feedback. Captures key learns from each project and feeds back into Global Risk Transformation methodologies and best practice Articulates to stakeholders the targeted benefits and takes joint responsibility for benefits realisation Manages the business sponsor, working with them to ensure project deliverables are met Plans and manages the implementation of the change, to ensure business benefits are realised and that the transition from current state to target state is smooth. Ensuring that the organisation and other change audiences are ready, willing and able to function in the new business environment Works closely with delivery partners on planning, design and estimating, bringing together delivery and business partner teams; actively managing dependencies between these teams and other projects and programmes Sets the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and removing barriers to project success Promotes pace and energy within the team and leads by example Additionally, a consistent and professional approach to project management is essential with particular attention to the risk profile of the project delivery and the subsequent operational model. Requirements To be successful in this role, you should meet the following requirements: Experience in using Jira and Confluence Knowledge of Cloud, particularly AWS or GCP is desirable Technical background with knowledge of at least one programing language, preferred Produce a well-defined project plan in Clarity, dictate the key milestones and assign responsibilities/resources Demonstrates effective financial skills to develop a detailed business case, including investments, detailed benefits and link to overall finances of the business. Develops and/or reviews estimates and estimating assumptions for the project s schedule, effort, and cost using established Global Risk Transformation estimating models, best practices, and past experience Mobilises the project team and allocates tasks and roles Provides timely reports on project status, risks and issues, evaluating project performance based on management information Manages and reports on the project budget, acting on any variance Manages and reports project risks, issues and dependencies Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered Promotes and takes accountability for project quality; identifies opportunities to improve delivery and oversees the governance process to reduce risk and ensure effective and timely decisions are taken Collaborates with stakeholders to define the project strategy and develops a roadmap ensuring all constraints of time/resources are met. Ensures project teams follow quality assurance processes and Risk Business transformation frameworks. Ensures governance processes and decisions are applied consistently, including: Engaging the project sponsor and stakeholders effectively Seeks project quality assurance, acting on recommendations. The jobholder will also continually reassess the operational risks and likelihood of operational risk occurring. This will be achieved by reviewing risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new processes. The jobholder should then address any areas of concern in conjunction with line management and/or the appropriate department.

Job location: Gurugram Work mode: Hybrid Shift: UK Key skillset: Finance Process risk and controls, internal audits, statutory audits, SOX compliance, SOX testing, risk advisory, Controls testing. Preferred-ESG Exp Industry: BFSI, Big 4 Principal responsibilities: Facilitate RCA creation for in scope processes & review of RCAs including ensuring global RCA consistency from a scoping, risk assessment and controls perspective Support to ensure that there is a RCA and associated control owner continuous monitoring plans maintained for all key processes and controls across Finance Review & provide guidance on remediation to control, issue and incident owners Manage secretarial activities relating to risk and control governance meetings (e.g. scheduling, attendance tracking, terms of reference maintenance, etc. Preparation for governance meetings through review of relevant management information (e.g. follow up on emerging and outstanding issues) Work with external auditors at global and regional levels & Meet regularly with relevant Internal Audit / external audit leads to understand audit plan and emerging issues to support senior management's planning and response. Qualifications - Knowledge of finance functions such as accounting, reconciliation and reporting in the financial services sector is a must Understanding of SOX, operational risk and COSO frameworks would be required Should have eye for detail and problem solving and influencing skills. Ability to challenge information presented, providing reasoned explanation to ensure that agreement is reached by both parties. Excellent interpersonal skills to communicate effectively with team members/wider business including senior executive management and ability to develop a good rapport in challenging situations CA/MBA finance: 9-14 years of relevant post qualification experience in the risk and controls domain with a leading accounting firm / financial services industry. Strong risk and control experience. Experience in performing risk and control assessments, assurance reviews and managing SOX framework is a key requirement Proven ability to design efficient controls /procedures such that they meet internal & external audit along with regulatory expectations Proven ability to anticipate, identify and mitigate operational risk in an appropriate, cost effective manner. Proven ability to design and execute standardization and automation initiatives. Interested can share profile to gramashetty@allegisglobalsolutions.com with skillsets. Regards, Gopala BR Recruitment Lead

About The Role : Job TitlePayments Processing Analyst LocationMumbai, India Role Description The Jobholder report to VP Deputy Head Securities & Custody Operations, in terms of guidance and authority and is guided by them in terms of strategic issues, compliance, etc. However the jobholder should be able to independently interact with Internal/External parties and is expected to be aware of the changes in the regulation What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities This specialized role entails day to day trade processing/settlements/FX/Cash processing. of DB Securities & Custody Operations team which supports local and offshore clients of the GTB Investor Services. Principal AccountabilitiesKey activities and decision making areas Co-ordinate the activities of the team related to trade processing and regulatory reporting Ensure quality and quantity of processing is maintained as per the client SLA Monitor volume inflow and ensure sufficient resource and workflow allocation in a justifiable manner Serve as technical operational expert for queries from clients/team members etc. Building a strong mechanism to take care of volume peaks during peak season Ensuring closure of tasks within prescribed SLAs Ensure strict adherence to all internal and external process guidelines including compliance and legal so as to build and maintain robust control environment. Identifying operational risks proactively and mitigating appropriately. Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc). Work very closely with the process owners/stakeholders and other internal clients for overall growth of the banks business Handling BAU to process FX/Cash processing for offshore and local clients, FX and Regulatory reporting for India market, break analysis and escalations, follow up with stakeholders. Your skills and experience Graduate (BA / BS / B.Com, etc.) with 5 to 8 year experience in the relevant field Exposure to the Indian capital markets, settlements or having custody background would be preferred Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills The candidate should be proficient in written and verbal communication. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About The Role : Job TitleDocumentary Trade Analyst, AS LocationBangalore, India Role Description Its a popular perception that if you have experience in Trade Finance Operations, you are never out of job. We handle multiple products like Letter of Credit, Collections, Bank Guarantees etc. Depending on your appetite to learn, you will get enough opportunities to learn multiple products/processes. The learning never ends in Trade Finance Operations. Our subject matter experts will ensure that you get the necessary training on the products and processes. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Day to day management of Process Service Delivery Serve as Internal/external escalation point Serve as technical operational expert for queries from clients/team members etc. Monitoring and controlling workflows Spearhead various process improvement initiatives Ensuring closure of tasks within prescribed SLAs Identifying operational risks proactively and mitigating appropriately. Offering guidance with individual and team challenges Effective Multitasking Effective Delegation to direct reports Ensure structured upward & downward communication Assist with recruitment and training process Supervise and manage development of team members Drive projects and efficiency initiatives Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc). Work very closely with the process owners/stakeholders and other internal clients for overall growth of the banks business Your skills and experience Possesses adequate understanding of Trade related rules and guidelines as commissioned by ICC (ICC/UCP/URC etc) Good understanding of legal, credit and operational risks in handling of Trade product/services Good communication skills (oral and written) Flexible to work in late night shifts.CDCS Certification is an added advantage How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Role Description The Divisional Control Office(DCO) is a 1st Line of Defence (1st LoD) function. Its primary objective is to support the front office in executing Non-Financial Risk framework for its business line. The primary responsibility of the Risk Analyst within the DCO would be to support the Risk and Control Assessment (RCA) process. The RCA is a key component of the Banks Non-Financial Risk (NFR) Framework to enable the effective profiling, monitoring, and management of Divisional NFR. The responsibilities would also include control testing, incident research, remediation and other ad hoc control initiatives and projects. Working closely with teams in and out of the division to understand risks impacting the group on a dynamic basis. Job Description The DCO team is principally responsible for: Identification and mitigation of non-financial risks (regulatory, conduct and systemic) Supporting the operations of an efficient supervisory and conduct framework. Ensuring the governance of a divisions audit portfolio Driving Change the Bank initiatives to support the control framework. In addition to working closely with the functional heads, the groups reach and interaction is broad, including engagement with the Divisional Control Officer (DCO) colleagues and those functions forming the 2nd and 3rd LoD, for example Compliance, Anti Financial Crime (AFC), Non-Financial Risk Management (NFRM), Legal, Group Audit and others. This role will be to support the Global DCO function in various capacities. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy: - Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The individual within the team would be primarily responsible for RCA and would be required to:- Collate and analyse contextual data and relevant data triggers (including read across from other assessments) to inform an accurate and up to date view of the Risk Profile as well as Emerging Risks. Analysis of the Inherent Risk, Control Suite & Residual Risk rating and supporting rationale, liaising with Risk Types SMEs in their business. Consider the combined effectiveness of individual Key Controls, leveraging available individual Control certification & assessment from Control Owners, and individual Control Assurance results for Control Suite ratings. Participating in RCA workshop to ensure Risks are discussed and mitigation decisions are documented in the RCA tool. Creating an RCA snapshot in the tool as a point-in-time Risk Profile for the division and coordinating capture of unresolved 2nd LoD challenges and obtain sign off from the Business. The individual would also be responsible for: - Creation and delivery of senior management reporting to support decision making. Lead change initiatives e.g. planning, coordinating with various teams, tracking progress, and escalating where necessary. Preparing for Non-Financial Risk related meetings, as required Ensure processes are fully documented (procedures) and up to date. Monitor level 1 controls and ensuring control inventory is kept up to date. Initiate level 1 controls enhancement and automation Manage all aspects of Front Office Operational risk including operational and financial integrity issues, Self-Identified Issues, Audit Findings Provide support for audit reviews and compliance testing. Monitor the risk remediation/implementation on key issues. Provide analytical support to the DCO team and senior management decision making. Manage ad-hoc tasks as and when required. Your skills and experience Post Graduate with relevant experience Work experience in banking domain working on regulatory projects/ operational risk management. Strong interpersonal and excellent verbal and written communication skills. Experience in conducting and driving meetings with senior stakeholders. Able to work as part of a global team. Strong computer skills, particularly in dealing with high volume of data, management of databases and Excel. Advanced exposure to Word and PowerPoint is must. Strong analytical skills and ability to formulate clearly and present information in a compelling manner. Confident to question the status quo business practice / existing control framework.

About The Role : Job TitleTFL Trade Associate LocationBangalore, India Role Description Its a popular perception that if you have experience in Trade Finance Operations, you are never out of job. We handle multiple products like Letter of Credit, Collections, Bank Guarantees etc. Depending on your appetite to learn, you will get enough opportunities to learn multiple products/processes. The learning never ends in Trade Finance Operations. Our subject matter experts will ensure that you get the necessary training on the products and processes. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Day to day management of Process Service Delivery Serve as Internal/external escalation point Serve as technical operational expert for queries from clients/team members etc. Monitoring and controlling workflows Spearhead various process improvement initiatives Ensuring closure of tasks within prescribed SLAs Identifying operational risks proactively and mitigating appropriately. Offering guidance with individual and team challenges Effective Multitasking Effective Delegation to direct reports Ensure structured upward & downward communication Assist with recruitment and training process Supervise and manage development of team members Drive projects and efficiency initiatives Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc). Work very closely with the process owners/stakeholders and other internal clients for overall growth of the banks business Your skills and experience Possesses adequate understanding of Trade related rules and guidelines as commissioned by ICC (ICC/UCP/URC etc) Good understanding of legal, credit and operational risks in handling of Trade product/services Good communication skills (oral and written) Flexible to work in late night shifts.CDCS Certification is an added advantage How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Role Lead Central Risk Department Home Loans Grade DVP / VP Type of role Team Managing Reports to CRO Key Job Responsibilities : - Purpose To lead the design, implementation, and oversight of the Enterprise Risk Management frameworks, ensuring effective risk identification, mitigation, and alignment with organizational objectives. - ERM FrameworkEnhance and implement ERM policies, taxonomy, and governance aligned with regulatory requirements. Perform framework effectiveness review. - Risk IdentificationOversee enterprise-wide risk identification, assessment, and prioritization across all categories. - Operational Risk ManagementManage operational risks, including third-party dependencies, cybersecurity, and business continuity. - Financial Risk - Should understand, review and challenge financial risk matters like ECL, Market Risk, and ICAAP etc. - Risk Appetite & GovernanceDefine and monitor risk appetite thresholds, ensuring alignment with business goals. - Monitoring & ReportingImplement risk dashboards and heatmaps for real-time monitoring; report key risks to the Board, critical stakeholders and CRO. - Resilience & MitigationBuild organizational resilience through change management, controls, and mapping interdependencies. - Regulatory ComplianceEnsure compliance with regulatory standards, including ICT and operational risk frameworks. - Risk CultureDrive strong risk-aware culture through training and accountability frameworks. - Strategic IntegrationPartner with business units to integrate risk considerations into strategic decision-making and growth plans. - Leadership & OversightLead cross-functional collaboration, manage risk committees, and drive continuous improvement. Should be able to deal with Rating Agencies, Regulator, Auditors. Essential Capabilities : - Solution Oriented Critical thinking, bias for solution and execution. - Strong influencing skills Ability to build deep and influential partnerships with stakeholders. Apply Save Save Pro Insights

Job Description We are Great Place to Work Certified ? Recognized by Great Place to Work India About Us At FYERS , our mission is "to Empower New-age Traders & Investors with the best-in-class technology and platform", We are a bootstrapped company led by our founders who are extremely passionate about creating best-in-class value to our diverse customers, employees, and communities, If you are passionate, creative and would like to grow with us in this journey, then please apply with your latest profile which will help us review fitment and connect, Why Join Us Immerse yourself in the dynamic world of capital markets, Shape the future of digital finance by working on groundbreaking projects, Collaborate with a diverse team of experts and visionaries, Elevate your career with continuous learning and growth opportunities, Requirements Monitor client trading activities across Equity, Derivatives, and Commodities segments in real-time, Ensure compliance with SEBI regulations, exchange rules, and internal risk policies, Track and manage margin requirements, Mark-to-Market (MTM) losses, and open position limits, Proactively take action against risk breaches by executing position square-offs and notifying relevant stakeholders, Stay up to date with SEBI circulars, exchange notifications, and industry best practices, Follow up on client debit balances, margin shortfalls, and coordinate recovery as needed, Benefits Imagine joining a team where your well-being is paramount, offering you full access to fitness facilities, virtual medical consultations, and flexible leave options Enjoy the peace of mind with top-tier group medical coverage, robust personal accident protection, and extensive term life insurance for you and your family Celebrate your successes with individual and team awards in a culture that values trust and openness, ensuring your achievements are always recognized Elevate your career with our clear advancement pathways, internal mobility options, and leadership development programs Thrive in an environment that not only supports your professional growth but also prioritizes your overall wellness and happiness, Talent Acquisition Team We are Great Place to Work Certified ? Recognized by Great Place to Work India "Disclaimer: The contents of this email and attachment(s) therein are private and confidential, and intended for the specified recipient(s) only Any unauthorized use, disclosure, transmission or replication in part or whole is strictly prohibited, and may be unlawful If you received this erroneously, please notify us on notify@fyers in and delete this e-mail "

About The Role : Job TitleClearing and Settlement Analyst, NCT LocationBangalore, India Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About The Role : Job TitleClearing and Settlement Analyst, AS LocationBangalore, India Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.