1507 Operational Risk Jobs - Page 30

: Job TitleTFL Trade NCT LocationPune, India Role Description Its a popular perception that if you have experience in Trade Finance Operations, you are never out of job. We handle multiple products like Letter of Credit, Collections, Bank Guarantees etc. Depending on your appetite to learn, you will get enough opportunities to learn multiple products/processes. The learning never ends in Trade Finance Operations. Our subject matter experts will ensure that you get the necessary training on the products and processes. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Handle the day-to-day processing of Collections, Letter of credit and Bank Guarantees as part of trade operation team in Delivery Hub, to meet agreed customer service level agreements and review outstanding transactions. Manage and ensure compliance (KOP, Ops manual etc.) with internal policies and audit and regulatory requirements Support and achieve excellent partnership with branch operations, and respective sales staff Your skills and experience Possesses adequate understanding of Trade related rules and guidelines as commissioned by ICC (ICC/UCP/URC etc) Good understanding of legal, credit and operational risks in handling of Trade product/services Good communication skills (oral and written) Flexible to work in late night shifts. How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitlePrivate Bank Operations US, AVP LocationPune, India Role Description Individual will provide daily support and guidance to staff within the department and will work closely with Team, co-AVPs and function head to transform the existing processes and act like a project manager. Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams. Other responsibilities include preparation of Management reports and Departmental initiatives. AVP may also be responsible for other activities like BCM, Audits & Controls, Process controls & governance. You will be responsible for transitioning of any new process from formulating strategy, hiring people, working with onshore to get the training requirements in place and will play as SPOC to accomplish the smooth transitioning. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Being a Transformation agent and project manager for whole Lending PB US Operations team across Jaipur & Pune to invite ideas, review processes, initiate transformation projects in conjunction with Ops & IT teams, execute the initiated projects on timely basis and demonstrate / present the efficiency achieved. Managing Loan Operations processes like Deal Origination, Funding, Payments, Invoicing, Documentation & Collateral etc. Managing Deal building, documents validation & deal closing with initial funding Managing Services related activities, such as, Funding, Repricing, Rollovers, interest and principal payments, deal termination, pay off letter, past dues, and wire allocations. Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements. Reviewing regulatory requirements and ensure all regulation controls are implemented and followed. Reviewing financial issues /breaks, work with finance and treasury to prioritize resolution Reviewing daily benchmark reports (KPIs) for each of the process lines, investigating benchmark breaches (KPIs) with the counterparts and working to improve the process. To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for newly transitioned processes. Be a change lead to support any platform change, process change projects initiated by the organization and make sure all deadlines are adhered to. Regular connect with stakeholders to understand and prioritize business requirements. Effectively manage risk and foster a robust control environment. Building a strong mechanism to take care of volume peaks during peak season ( If any) Your skills and experience At least 5 years of Transformation and Project Management experience within Lending Operations domain preferable involving application Loan IQ Any Project management and Transformation Lead related education certifications would be a plus. Prior experience in Wealth Management Ops and Deal origination / Loan Ops/servicing payment and finance is a must. Strong understanding of Bilateral and syndicated Loan products. Good understanding of Operational risk in Lending business and ability to manage the same through proactive controls Hands on working knowledge of Loan IQ application Needs to be a self-starter with significant ability to plan and undertake process change initiatives. Strong interpersonal / good negotiations skills are required, leadership skills will be essential for this role. Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected. Ability to compile, analyze and present data in MIS form as needed for Management reporting. Ability and willingness to work in night shift is a must. Experience/Exposure Graduates with good academic records. Total experience 10 years Plus in same industry and function is a must How well support you . . . .

Some careers open more doors than others. If you re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC. International Wealth and Premier Banking (IWPB) helps deliver on HSBC s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. We are currently seeking an experienced professional to join the WPB team Role Purpose The HSBC Premier offering is one of the world s first globally linked banking offerings. And of strategic importance for HSBC, the role requires you to be part of premier relationship team across branches The role provides dedicated support to a team of Premier Relationship Managers (PRM) in the overall achievement of their income plans (covering acquisition, cross sales, retention, and growth of their portfolios) and day to day contact with their clients in the delivery of the proposition objectives . In order to deliver client centric service the role also requires you to be a point of contact for clients as and when required and provide customer with a memorable service experience by having a problem solving attitude In addition, the Premier Officer may provide credit/lending support to the PRM if dictated by market requirements. Building an ongoing relationship based on value and service is critical to being successful in this role. In order to deliver a high quality service to our highest value personal clients the role holder will need to demonstrate an extensive knowledge of banking products and services across wealth and retail. The HSBC Premier offering is one of the world s first globally linked banking offerings. And of strategic importance for HSBC, the role requires you to be part of premier relationship team across branches The role provides dedicated support to a team of Premier Relationship Managers (PRM) in the overall achievement of their income plans (covering acquisition, cross sales, retention, and growth of their portfolios) and day to day contact with their clients in the delivery of the proposition objectives In order to deliver client centric service the role also requires you to be a point of contact for clients as and when required and provide customer with a memorable service experience by having a problem solving attitude Principal Accountabilities Impact on the business Provide high quality sales support to a team of PRMs mainly focused on getting appointment for PRMs and supporting PRMs in servicing their clients Reduce the time spent on process and administrative tasks by PRM to increase PRM s capacity Support PRMs to manage client contact and service, including, in the absence of PRMs, answering client calls, resolving client enquiries on transactional needs and facilitating a smooth hand-off to the correct channels where appropriate, and managing key event reminders to maintain active client contact Provide sales support to PRMs including preparing and completing sales documents, managing data input and report generation, and liaising with support functions to follow through client purchase process requirement Clients/Stakeholders Handle client s enquiries relating to the PRM s portfolio in a positive, timely, and appropriate manner. Aim to resolve the customer s queries at the first point of contact and minimise referrals to the PRM for routine transactions. Has strong knowledge of the PRM s portfolio of clients with the support of CRMS and analytical tools Proactively responds to client in face-to-face and/or telephone settings, updating client profile screens with details of client contact Maintains a basic understanding and technical knowledge of relevant products and services Support PRMs to execute suitable solutions for product areas responsible for with clients to fulfill their needs and ensure efficient follow up Manager the Premier desk (including required contact activity) in the absence of PRM. Assist the PRM in organizing events as and when required. Refer the attrition cases to PRM immediately Coordinate with cross functional teams to manage Premier TAT / customer expectations Leadership and teamwork Communicate effectively and works well with other teams within the Branch, Call Center, and other relevant partners that impact the client s experience of HSBC; in order to ensure a consistent approach and application of Premier standards Efficiently manages time in order to support different PRMs concurrently Proactively identifies opportunities/issues and provides feedback to branch management and HTS to improve products and service processes Delivering the firm - Put the client at the heart of our business and deliver joined up services and solutions aligned to customer needs. Operational effectiveness and control Ensure all processes and procedures are accurate and in accordance with HSBC Bank policy standards, regulatory requirements, Group Compliance Policy and Internal Controls. Comply with local regulations in all aspects of strategy, sales processes, client correspondence, financial promotions, administration, and complaint handling Zero discrepancies on documentation for new Liability & Wealth accounts. Ensure 100% accuracy on all KYC and Non KYC documentation and processing of customer instructions Ensure all entries captured on WMS are error free and that the entries are reconciled everyday. Achieve the operational standards for the business and work within agreed procedures and guidelines - displaying high levels of integrity at all times Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B. 1. 2 of the Group Operations FIM. Minimum concurrent audit comments and NIL reminders Ensure NIL frauds for any cases sourced /handled by the branch. Ensure use of RMP for activity management and referring leads to PRMs Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations Remain alert and promptly report to the Sanctions Officer/ INM Financial Crime Compliance office/ Line manager ( As applicable and required by the AML and sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of AML policy or any other related procedures. Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities Support the Country or Regional Financial Crime Compliance AML Office/ AML Investigations by providing additional information when required Responsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe Understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead Financial Crime Compliance; Requesting additional AML training that you deem necessary or appropriate to perform your jobs through your entity manager Demonstrate an understanding of Politically Exposed Persons acceptance, prohibition, Customer Due Diligence & Enhanced Due Diligence guidelines in order to ensure that the INM RBWM is fully compliant with the Politically Exposed Persons Line of Business Procedure. Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments and pouch and mail To be aware and Identify high risk indicators for various products and Services offered by INM RBWM example Cash, insurance, credit cards products etc Ensure that all records are obtained in respect of INM Retail Bank Wealth Management customers or New to bank customer for any products and services provided by HSBC are as per the process laid down. Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfers Ensure Adherence to the regulatory guidelines and internal AML & Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business Procedures To be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the same Necessary remediation steps needs to be undertaken in case if there is any breach or non-adherence to the policy laid down in the Line of Business Procedur Must undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile, else raise it to line manager for further clarification The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite manner Ensure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile Major Challenges Provide high quality support to PRMs Build extensive knowledge of HSBC systems and procedures in order to handle client needs Proactively help HSBC identify opportunity to improve process efficiencies Sensitively redirect clients to the most effective and efficient channel Support the client in navigating the channel of their choice (to interact with HSBC) effectively and efficiently Ensure the client consistently receives a professional premium service which exceeds their expectations at all times Maintain high standards of control and operational practices in line with HSBC s expectations Ensuring the highest standards of customer service in terms of timeliness and customer experience. Enhancing customer confidence in the bank s Global Premier proposition by ensuring the offer of a relevant product suite and supporting this through systematic and regular communication is a key aspect of the role. given the growth aspirations of the WM business, the jobholder is to constantly source, develop and grow Premier relationships in a highly competitive market. The said role requires to balance customer servicing activity along with sales acquisition while ensuring the necessary growth in the existing portfolio coupled with minimal attrition. Another key challenge is to be able to provide superior service to all walk in customers as per guidelines Premier is a key proposition in the bank s strategy. Over recent years, our business and organisation has made considerable progress both in our performance versus peer group and in our strategic transformation. Over the medium term we have been improving both our profitability and our ability to meet the needs of our target clients. Role Context We have four overriding principles that will apply to the delivery of all propositions, products and services through all channels to all customers at all times: We will treat all customers fairly We will apply the HSBC Group values and business principles in all of our dealings with customers We will meet, or exceed, all local and international laws, regulations, and codes of practice We will deliver services to customers in a manner that provides speed, ease, certainty and empathy Management of Risk Adheres to processes and controls to identify and mitigate risks and ensures timely escalation of control issues and reputation risks Observation of Internal Controls Maintains HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner. Role Dimensions Has exceptional and updated knowledge of Banking products, systems and processes. Is well organized and depicts professional image Displays extra-ordinary Business focus and customer orientation and provides exemplary service Is self motivated and has the drive to overachieve on goals and targets set out Displays close bonding with immediate team members and skillful association with support group colleagues Requirements Graduation with 2 to 5 years of experience Holistic understanding of the Branch Operations and Processes of the bank Sound understanding of the company s customer service requirements Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express Internal Audit Group (IAG) has reinvented our audit process and is leading the financial services industry with our Audit NextGen, Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that: Provides data-driven and technology-enabled assurance Delivers timely risk insights that are business-aware and forward-looking Supports our colleagues with experiences that prepare them to be enterprise leaders Collectively, IAG s strategic initiatives, combined with our greatest asset our people enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers. IAG s innovative Data-Driven Continuous Auditing approach has led to patent-pending technology assets over our uniquely developed audit methodology and technology enablers. We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment. About the Internal Audit Group at American Express Our Internal Audit Group is a worldwide function with 340+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies. About the Role: Our Internal Audit Group (IAG) is seeking an eager Audit Manager to be part of the IAG s Asia Pacific (APAC) team in India. In this role, the ideal candidate will be responsible for assisting on multiple APAC audits and other global/ regional portfolios across IAG. This is an exceptional opportunity for you to showcase and further expand your audit skills, and knowledge! About the Team: IAG s APAC team in India primarily works on the APAC regional audits and assist other global/ regional portfolios across . IAG is heavily focused on utilizing a data driven auditing approach across all audit portfolios. The Key Responsibilities of the role include: Participate as a key team member on APAC audit projects responsible for assisting with annual planning and owning core audit tasks, more complex areas and challenging workloads on successive assignments Collaborate with audit teams to understand the data behind key processes, risk and controls to develop analytic control tests and analyze and interpret their results Proficient use of automated work papers, analytics and other department and company tools Monitor a portfolio of audit analytics, assess results, & use data to tell the business story, and work with audit and business colleagues to validate findings Evaluate results, synthesize audit findings across the project, draft audit reports and ensure effective and efficient execution of audits in conformance with professional and department standards, budgets, and timelines Present audit objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional and proficient manner Assist audit leaders and other team members in accomplishing team objectives and producing results. Execute multiple simultaneous audit projects of all sizes and complexity across multiple business areas including integrated audits that consider financial, operational, compliance and technology risk. Effectively coach, teach, mentor and develop junior colleagues and co-sourced resources across all aspects of their role, the audit and analytic lifecycle, and audit methodology Effectively manage scheduling, utilization and performance management for the assigned team members Maintain internal audit competency through ongoing professional development Minimum Qualifications 7+ years of relevant audit experience within the financial Services Industry BA, BS, or equivalent degree in accounting or finance related field Knowledge and experience in the application of control theory and professional auditing practices including the audit lifecycle Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate results and control recommendations with transparency and integrity Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps. Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities Preferred Qualifications Experience with technology control testing including interface inputs, reports, application security, business continuity and third parties Experience with using data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards Background in information systems, data analytics or information technology Professional Certification (CIA, CPA, CISA or equivalent) Experience from big accounting firms or global internal audit functions

Lead the execution of testing processes, ensuring all activities are completed accurately and on time, while maintaining open communication with stakeholders. Utilize advanced analytical thinking to systematically evaluate various aspects of testing situations, identifying key information and making data-driven decisions. Conduct in-depth control evaluations to identify control coverage gaps, verify control design and implementation, and assess control effectiveness. Manage a diverse team, planning and organizing activities to integrate and coordinate work across different parts of the department. Make strategic decisions that have a wide-ranging impact throughout the function, using your deep knowledge of risk and control testing principles, practices, and theories. Required qualifications, capabilities, and skills 7+ years of experience in executing and managing testing processes within a risk and control environment. Demonstrated advanced proficiency in analytical thinking, with a track record of systematically evaluating complex testing situations and making data-driven decisions. Proven experience in conducting in-depth control evaluations, identifying control coverage gaps, and assessing control effectiveness. Experience in leading diverse teams, with a focus on planning and organizing activities across different parts of a department. Advanced proficiency in risk management and controls, with a history of making sound decisions in the best interest of the firm according to risk management practices and policies.

Company: Mercer Description: Same as Above Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com, or follow on LinkedIn and X.

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world s largest global wealth managers . Across Asia, where wealth pools are growing faster than in any other region, HSBC s wealth revenues grew Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking that best suit our customers needs. We are currently seeking an experienced professional to join the WPB team Role Purpose While PSM is a generic customer services role in Branch Network (for Premier customer), Senior Premier Services Role will be a niche role for Topmost PPRM / Elite base. Key responsibilities are as below: Assist the Elite RM, PPRM to achieve the AOP sales targets. Manage the Service Proposition for the Premier customers Manage all processing in relation to the Wealth Management System. Ensure audit & compliance while processing customer requests Manage all back-office functioning in relation to Premier Clients. Assist in creating and maintaining the Premier centre environment where the team maximises performance & provides highest quality service in line with the Target Operating Model (TOM) as defined by Group. Principal Responsibilities Impact on the business Provide high quality sales support to a team of PRMs mainly focused on getting appointment for PRMs and supporting PRMs in servicing their clients Reduce the time spent on process and administrative tasks by PRM to increase PRM s capacity Support PRMs to manage client contact and service, including, in the absence of PRMs, answering client calls, resolving client enquiries on transactional needs and facilitating a smooth hand-off to the correct channels where appropriate, and managing key event reminders to maintain active client contact Provide sales support to PRMs including preparing and completing sales documents, managing data input and report generation, and liaising with support functions to follow through client purchase process requirement Assist the PPRM/Elite RM in maintaining the required contact frequency with customers Conduct CFG for the branch Clients & Stakeholders Handle client s enquiries relating to the PRM s portfolio in a positive, timely, and appropriate manner. Aim to resolve the customer s queries at the first point of contact and minimize referrals to the PRM for routine transactions. Has strong knowledge of the PRM s portfolio of clients with the support of CRMS and analytical tools Proactively responds to client in face-to-face and/or telephone settings, updating client profile screens with details of client contact Maintains a basic understanding and technical knowledge of relevant products and services Support PRMs to execute suitable solutions for product areas responsible for with clients to fulfill their needs and ensure efficient follow up Manager the Premier desk (including required contact activity) in the absence of PRM. Assist the PRM in organizing events as and when required. Refer the attrition cases to PRM immediately Coordinate with cross functional teams to manage Premier TAT / customer expectations Leadership & Teamwork Communicate effectively and works well with other teams within the Branch, Call Center, HTS, and other relevant partners that impact the client s experience of HSBC; in order to ensure a consistent approach and application of Premier standards Efficiently manages time in order to support different PRMs concurrently Proactively identifies opportunities/issues and provides feedback to branch management and HTS to improve products and service processes Delivering the firm - Put the client at the heart of our business and deliver joined up services and solutions aligned to customer needs. Acting CSM / DBM in their absence Refer attrition cases to the PRM immediately Manage the desk (including required contact activity) in the absence of the RM Act as a guide to other PSMs and other teams on matters related to operations and service Operational effectiveness and control Ensure all processes and procedures are accurate and in accordance with HSBC Bank policy standards, regulatory requirements, Group Compliance Policy and Internal Controls. Comply with local regulations in all aspects of strategy, sales processes, client correspondence, financial promotions, administration, and complaint handling Zero discrepancies on documentation for new Liability & Wealth accounts. Ensure 100% accuracy on all KYC and Non KYC documentation and processing of customer instructions Ensure all entries captured on WMS are error free and that the entries are reconciled everyday. Achieve the operational standards for the business and work within agreed procedures and guidelines - displaying high levels of integrity at all times Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B.1.2 of the Group Operations FIM. Minimum concurrent audit comments and NIL reminders Ensure NIL frauds for any cases sourced /handled by the branch. Ensure use of RMP for activity management and referring leads to PRMs Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations Remain alert and promptly report to the Sanctions Officer/ INM FCC office/ Line manager ( As applicable and required by the AML and sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of AML policy or any other related procedures. Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities Support the Country or Regional FCC AML Office/ AML Investigations by providing additional information when required Responsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe Understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead FCC; Requesting additional AML training that you deem necessary or appropriate to perform your jobs through your entity manager Demonstrate an understanding of PEP acceptance, prohibition, CDD & EDD guidelines in order to ensure that the INM WPB is fully compliant with the PEP LoBP. Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments To be aware and Identify high risk indicators for various products and Services offered by INM WPB example Cash, insurance, credit cards products etc Ensure that all records are obtained in respect of INM WPB customers or New to bank customer for any products and services provided by HSBC are as per the process laid down. Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfers Ensure Adherence to the regulatory guidelines and internal AML & Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business Procedures To be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the same Necessary remediation steps need to be undertaken in case if there is any breach or non-adherence to the policy laid down in the LoBP Must undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile, else raise it to line manager for further clarification The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite manner Ensure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile Major Challenges The most significant challenge in the role is ensuring the highest standards of customer service in terms of timeliness and customer experience, as these are key services that also differentiate the bank s offerings to customers and will accordingly impact customer loyalty and WPB business. Enhancing customer confidence in the bank s Global Premier proposition by ensuring the offer of a relevant product suite and supporting this through systematic and regular communication is a key aspect of the role. Given the growth aspirations of the WM business, the jobholder is to constantly source, develop and grow Premier relationships in a highly competitive market. The said role requires to balance customer servicing activity along with sales acquisition while ensuring the necessary growth in the existing portfolio coupled with minimal attrition. Another key challenge is to be able to provide superior service to all walk in customers as per guidelines. Role Context The principal regulations under which the jobholder operates include the BIM, FIM and local regulations issued from time to time by the Reserve Bank of India (RBI), Association of Mutual Funds in India (AMFI) and the Securities and Exchange Board of India (SEBI). The job is that of a banking and service specialist. He/she will be responsible for setting up regular customer meetings and for identifying customer needs and recommend appropriate product to customer/ lead to PRM. He/she is expected to be an excellent team player and has effective selling skills. He/She is extremely patient, calm and has good communication and skills. Management of Risk Adheres to processes and controls to identify and mitigate risks and ensures timely escalation of control issues and reputation risks. Observation of Internal Controls Maintains HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner. Requirements Minimum Bachelor s degree / Graduation or as required for the role, whichever is higher Sr. PSM role is a progression role and strong PSM with 3+ yrs experience can be progressed into the role, based on merit. Has exceptional and updated knowledge of Banking products, systems and processes. Is well organized and depicts professional image Displays extra-ordinary Business focus and customer orientation and provides exemplary service Is self-motivated and has the drive to overachieve on goals and targets set out Displays close bonding with immediate team members and skillful association with support group colleagues Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. Useful Link Link to Careers Site: Click HERE

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and , ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Director, Third Party Specialist In this role, you will: The role holder will be responsible for end to end Vendor Management, working in tandem with the GCIO GBGF aligned Vendor Management teams to establish strategy & best practice, and partnering closely with Procurement and Risk functions across all stages of the Vendor lifecycle. Deal Initiation/Assurance & Financial Plannning - Ensure alignment of key parties to agree objectives and support the development of the Tech/Business strategy to deliver. Ensure both a vertical and horizontal view is considered through value streams and co-design structures so that services are not duplicated and that there is a cohesive strategy around our service providers and tooling this will need to happen for not only new deals but also with the current landscape of providers. Provide 3rd party requirements to procurement. AOP (Annual Operating Plan) and SCO (Supply chain optimisation) Working with GBGF s representatives and Finance to identify, plan and execute cost optimisations initiatives. Analyse options and support the development of Business Cases. Ensure renewals/pipeline is managed with sufficient time to scrutinise and/or make changes Negotiation & Contracting - Review existing contracts assess SLA s and other T&C s to ensure vendor service is meeting requirements P&L development and business case updates. Confirm financial, workforce and recharging model. Support Procurement with commercial negotiation, assessment, and deal structuring. Approvals & Execution - Confirm contract meets requirements, including funding and P&L impact. Ensure pre-contract TPEM tasks complete. Manage Third Party Spend (TPS) approval process. Support approval briefings, incl. COO, Finance and Tech. Update forecasts and manage budget/funding and workforce requirements. Submit and/or manage Purchase Orders Process improvement across the end to end pipeline management and reviews through to approvals. Vendor Performance and Vendor Governance framework - Analysing and creating, where appropriate, measurement to ensure SLA adherence and continuous improvement of the Vendors performance (and reviewed in governance forums) Identifying and delivering contractual reviews and improvement areas. Negotiating with the vendor to deliver contract amendments. Arranging vendor governance forums and ensuring attendance, materials are prepared and follow up actions/improvements delivered Follow up reporting/communications material produced as required Validate benefit claims/ongoing contract/vendor reviews and continuous improvements identified and delivered Oversight of Third-Party Engagement Management (TPEM) tasks completion, vendor performance, and all associated risk management Leadership & Teamwork - Chair Vendor Management Meetings Chair Vendor Governance meetings [The role will sit in the pillar of vendor management and work within the centre of an overall community of practice hence the ability to co-ordinate a consolidated view of vendors across a matrix of stakeholders is a key element of the role] Requirements To be successful in this role, you should meet the following requirements: Proven track record in technology vendor management role within the financial services industry, preferably within multinational banks Strong understanding of Technology operational management requirements for banks and knowledge of the external environment - regulatory, political, competitor and market Ability to translate technology strategy and align with vendors accordingly Experience of operating within a complex matrix environment Deep financial and commercial awareness Demonstrable experience in driving vendor performance, delivering service improvement plans and managing vendors across all contract types (T&M, Manage Services, hardware and software) Ability to manage and mitigate operational risk effectively Contract knowledge and able to design contracts to meet the requirements of the business Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions to drive business outcomes Understanding of the HSBC Group and its strategy, structures and processes Knowledge of the external environment - regulatory, political, competitor and market

Embark on a transformative journey as an Assistant Manager at Barclays, where youll play a pivotal role in shaping the future. In this pivotal role you will manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry. Key critical skills required for this role include: Serve as the subject matter expert (SME) for investment banking operations, offering guidance on screening, corporate actions, settlements, and payments. Ensure adherence to global CASS regulations, including oversight of client asset protection and reporting requirements, while maintaining compliance with all other relevant regulatory guidelines across different jurisdictions. Oversee trade screening processes and ensure accurate and timely processing of corporate actions (dividends, mergers, rights issues, etc.) across global markets. Manage the end-to-end settlement process, ensuring timely and accurate settlement of trades. Oversee payments operations, including payment processing, reconciling discrepancies, and ensuring accurate fund transfers in accordance with market standards. Develop, implement, and monitor controls to mitigate operational risk and ensure that all processes align with industry best practices and regulatory requirements. Lead, mentor, and develop a high-performing team of operations professionals across multiple regions. Foster a culture of continuous improvement and high standards of operational excellence. Minimum Qualification - bachelor s degree. You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital technology, as well as job-specific technical skills. This role is based out of Chennai. Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Global Compliance & Ethics team plays a critical role in protecting American Express, our brand and colleagues on regulatory and ethics-related matters. Within Global Merchant and Network Services Compliance, the Global Merchant and Network Services (GMNS) Compliance team performs second-line oversight of the merchant acquiring and network businesses, ensuring a robust and sustainable compliance risk management framework. Reporting into the Global Merchant Services (GMS) International Compliance Director for Strategic Risk Management and LACC in the UK, the role will support all aspects of the Compliance risk assessment and oversight program for GMS International. Key responsibilities: Development, implementation and execution of a Compliance risk assessment and oversight program for GMS International Effective challenge and oversight of GMS risk reduction and mitigation activities, as required under the Compliance Risk Management Program and the broader Operational Risk Program Supporting the annual Control and Compliance evaluation process, Compliance Risk Assessment, Compliance Monitoring & Testing Collaborating with a broad group of stakeholders including General Counsel Office, Global Financial Crimes Compliance, Global Privacy Office, GMNS Control Management and broader GMS business teams, to ensure compliance with Enterprise-wide policies and procedures and local regulatory requirements applicable to GMS operations in International Providing Compliance advisory and credible challenge in the development and evolution of centrally managed GMS policies, products, capabilities, processes and controls to enable the business to comply with applicable laws and regulations Skills and Experience: Experience of working in a regulatory compliance role with focus on Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulation Compliance expertise in risk assessment, risk identification, articulation and escalation Proven ability to define and create a plan and approach from inception, considering known/new risk areas, regulatory requirements applicable to GMS acquiring and payment models Ability to understand and explain complex legal and regulatory requirements to first line functions to enable development of practical business solutions Experience in establishing metrics, analyzing data and using a data driven approach to track progress against key program deliverables Experience in executing Compliance risk management and oversight programs in a matrix organisation, addressing regulatory requirements including in the areas of Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations Expertise in control evaluation, including control design and effectiveness, testing/auditing an asset Strong relationship and collaboration skills with the ability to influence a broad group of stakeholders across International, at all levels. Outstanding communication skills with the ability to communicate complex topics in a clear and effective manner, adapting communications based on the audience.

Key Responsibilities and Requirements • Experience in Operational Risk Management (RCSA, KRI, Incident Management, Reporting, GRC etc.) within FS industry • Preferably consulting and industry background • Strong communications and stakeholder management skills • MBA/CA/CS background • - Good understanding of capital market related products in fixed income, investment banking and/or global capital market products such as Derivatives (Listed Options, Futures, Rates, Credit, Equities and Structured Products), Bonds and Futures etc. • Understanding of the trade lifecycle • Attention to detail, good documentation and writing skills • Team player with ability to work independently in a fast-paced environment and within a small team setting • Strong analytical skills with ability to accurately and efficiently process information. Domain Knowledge • management framework - RCSA, Controls Testing, Obligations/ Compliance Plan, Internal Loss, KRI management, risk reporting, Third party risk • 2. Capital Markets & Investment Banking processes • and products - Equities, Fixed Income, Derivatives • 3. Retail Banking , Corporate Banking • 4. First Line of Defense control testing, Second Line control test Investment banking, institutional securities, treasury, trade life cycle, front office , Wealth management, institutional broking, capital markets, derivatives, fixed incomes

Financial Analyst WHAT MAKES US, US Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we re saying, keep reading! WHY THIS ROLE IS IMPORTANT TO US The Financial Data Operator is responsible to perform the collection, composition, control and distribution of market and master data for financial instruments (Equities, Funds, Fixed Income, ABTS/MBS, OTS Derivatives, etc.) for various SimCorp clients and in accordance of the effective SLA agreements. Furthermore, this role is responsible for answering client questions and conduct all necessary data analyses of financial instruments data to resolve service delivery incidents to continue service delivery. The role is also responsible to adhere to all relevant operational risk as well as data governance and quality frameworks. Eventually, this role also requires demonstrating very client-focused mindset, substantial know- how of financial instruments (such as Equities, Fixed Income, ABS/MBS, etc.) and provide coaching to other members. WHAT YOU WILL BE RESPONSIBLE FOR Performs all daily service deliverables in terms of collecting, composing, controlling, and distributing financial instrument data according to effective client SLAs Execution of all quality checks part of the service scope and strict adherence to existing runbook(s) as well as data quality and governance frameworks and conduct first data analysis in case of unexpected data behavior Resolve all data questions, service requests and requested audit support raised by clients in a timely and professional manner to ensure customer satisfaction and SLA compliance Perform all necessary tasks to comply existing operational risk frameworks (e.g., Sarbanes- Oxley Act (SOX), Risk and Control Engine (RACE) etc.) Efficiently support and contribute to continuous improvement of operational processes (with predominant focus on manual processes, high-risk areas), data quality checks and system functionality Work with local/regional clients to identify specific requirements, special data treatment or any other client demands which need to be delivered as part of the service scope Experience working cross-organizationally with both Business and Technology groups. Perform continuous know-how exchange between the different Data Operations teams in terms of processes, incidents, documentation, or other open topics to avoid know-how silos/gaps and assure service level consistency Monitor and report any kind of issues along the data supply chain including but not limited to interface issues, missing data files or interrupted business processes and trigger the necessary resolution processes to ensure service delivery continuation Maintain documentation in terms of business processes, functional descriptions, operational runbooks, or other manuals to ensure information transparency and enable know-how transfers WHAT WE VALUE For the Financial Analyst position, we value MUST HAVE: Experience with data vendor feeds (Bloomberg, IDC, Reuters, etc.) and display products, 4- 5 years Deep knowledge of traditional and non-traditional financial instruments and markets including structured securities, Swaps, especially complex instruments like ABS/MBS, index linked bonds, and syndicated loans. Bachelor s degree or equivalent in finance or engineering Solving master and reference data issues based on exception handling, 4-5 years Experience of data integration on any EDM platform, 4-5 years Applying operational data management and data governance, 2-3 years Process design and engineering experience, 2-3 years Experience with service request systems or any other similar ticketing tool, like HPALM, Service Now Salesforce, etc., 4-5 years GOOD TO HAVE: Ability to troubleshoot technical glitches in existing data process and coordinate with Technology team to resolve. Experience in developing process automation, improvements, and streamlining using tools like KNIME, Alteryx, Excel VBA with scripting on programming language such as Python, PowerShell including intermediate knowledge of SQL BENEFITS At SimCorp, we believe in rewarding and supporting our employees. We offer attractive salary package, including a robust bonus scheme, comprehensive healthcare (medical insurance, pension plans, and free transportation), and a major emphasis on work-life balance with flexible work hours and a hybrid work model. We are proud to be recognized as a "Great Place to Work" and are committed to encourage individual growth with personalized development plans and opportunities for career advancement. NEXT STEPS Please send us your application in English via our career site as soon as possible, we process incoming applications continually . Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavour to mitigate biases in our recruitment process. For . If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. We are eager to continually improve our talent acquisition process and make everyone s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated. WHO WE ARE For over 50 years, we have worked closely with investment and asset managers to become the world s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds. SimCorp is an independent subsidiary of the Deutsche B rse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to[1]back offering for our clients. SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients. #Li-Hybrid

Join us as a Cash Management Analyst We re looking for a skilled analyst to join our team and manage the cash funding process You ll make sure that sufficient funds are available for the timely settlement of trading activity on value date in the local markets This is an opportunity to be seen as an expert in your field, as you engage and educate stakeholders on funding processes, interactions and impacts Were offering this role at senior analyst level What youll do As a Cash Management Analyst, you ll be providing and agreeing short-dated funding to meet funding deadlines. You ll fund all book level balances in an accurate and timely manner, and you ll make sure that migration initiatives are funded correctly. Throughout, we ll look to you to drive success by monitoring yourself and others against key performance indicators and metrics. You ll also be: Managing front desk expectations and building relationships to improve communication, understanding and processes Liaising with other teams to deliver the correct balance distribution and cost allocation for book and account level post value positions Working with management to make sure that new business is onboarded with maximum efficiency and control Controlling the team mailbox and responding to queries on time The skills youll need We re looking for someone with experience in banking or treasury operations. You ll work well in a fast-paced environment with the ability to prioritise your own workload and maintain high levels of accuracy. You ll also need: Strong banking knowledge An awareness of controls and operational risk Good Microsoft Office skills, particularly in Excel Hours 45 Job Posting Closing Date: 14/07/2025

Overview The First Line Risk Manager will be responsible for ensuring the development, implementation, and enhancement of a robust risk and governance framework for the business as well as to the overall first line Risk Programs. Key Accountabilities and Main Responsibilities Strategic Focus Implement risk management frameworks, policies, standards, and procedures tailored to the business in alignment with Group-level policies. Work collaboratively with the business to build and embed a strong risk culture, promoting the Risk as a Mindset approach. Identify, assess, and monitor key operational, financial, and compliance risks within the first line of defence. Conduct risk assessments to evaluate the impact and likelihood of identified risks. Support the business in understanding and adhering to divisional risk appetite and tolerance, enhancing operational resilience across all functions. Provide support and challenge to ensure effective risk controls and frameworks are embedded in the business operations as per Risk and Control Self-Assessment (RSCA). Collaborate with Line 2 Risk & Compliance, ensuring clear ownership of Line 1 responsibilities while maintaining open communication. Operational Management Day-to-day coordination of risk management across the business, ensuring adherence to the three lines of defence model. Lead the incident tracking and management process, ensuring timely escalation and resolution of issues. Ensure compliance with AML/KYC and other regulatory obligations, providing clear reporting and oversight Track and manage risk mitigation efforts, ensuring alignment with business objectives and deadlines. Collaborate with departmental / functional heads on the adequacy of actions to address risks highlighted in internal audit reports and ensure timely completion of risk registers. Identify training needs related to risk management and oversee the development of risk competence and awareness across the division. Participate in project meetings and provide feedback on business requirement documents and other relevant project documentation. Develop and maintain Key Risk Indicators (KRI s) to monitor and report risk exposure. Prepare risk reports and dashboards for senior management, highlighting key risk trends and issues. Support incident management processes, including root cause analysis and lessons learned. People Leadership Work collaboratively with the wide business to uplift risk capabilities across the organization, ensuring that employees at all levels understand their role in risk management. Provide training, coaching, and support to build a proactive risk culture and strengthen the organization s ability to identify, manage, and mitigate risks effectively. Foster a culture of accountability where all employees are encouraged to take ownership of risk management activities. Manage a team of four risk specialists and guide them with risk assessment process and follow MUFG risk framework Participate in a monthly forum to highlight recommendations and implement improvements Drive a coaching culture within the team to identify potential risks and build capability. *The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Educational and Professional Qualifications: Bachelor s degree in Business, Finance, Risk Management, or related field. A master s degree is preferred. Relevant certifications such as FRM, PRM, or equivalent. Minimum of 8 years of experience in risk management or operational risk ideally within a line 1 function primarily from GCC. A minimum of three years in Operational/Information/ Technology Risk. Second Line of Defence (SLoD) Risk experience is desirable. In-depth understanding of risk management frameworks, policies, and processes. Proficiency in risk management tools and techniques. Manage a team of four risk specialists and guide them with risk assessment process and follow MUFG risk framework Personal Attributes: Strong analytical, problem-solving and decision-making skills and ability to lead a medium-sized team Ability to analyse, resolve and document problems and resolutions. High attention to detail and ability to manage multiple tasks and priorities. Ability to work as part of a cross-cultural team. Strong organization and time management skills Continuous improvement focus, with the ability to identify risks, cost efficiencies, and operational improvements. Excellent presentation, communication and interpersonal skills to influence stakeholders and drive risk awareness Ability to work independently and take ownership of risk management activities. Strong stakeholder management and ability to build effective relationships across business lines. Self-driven and motivated with a focus on operational efficiency and continuous improvement Experience and ability to effectively communicate and interact with colleagues at all levels in the company, Internal Audit as well as regulators. Must be a self-starter, detail-oriented and extremely organized. Benefits: Competitive salary and performance-based bonuses. Comprehensive health and wellness benefits. Opportunities for professional development and career advancement. Collaborative and inclusive work environment. Flexible working arrangements and work-life balance initiatives. Access to cutting-edge technology and tools. Employee recognition programs and team-building activities. Overview The First Line Risk Manager will be responsible for ensuring the development, implementation, and enhancement of a robust risk and governance framework for the business as well as to the overall first line Risk Programs. Key Accountabilities and Main Responsibilities Strategic Focus Implement risk management frameworks, policies, standards, and procedures tailored to the business in alignment with Group-level policies. Work collaboratively with the business to build and embed a strong risk culture, promoting the Risk as a Mindset approach. Identify, assess, and monitor key operational, financial, and compliance risks within the first line of defence. Conduct risk assessments to evaluate the impact and likelihood of identified risks. Support the business in understanding and adhering to divisional risk appetite and tolerance, enhancing operational resilience across all functions. Provide support and challenge to ensure effective risk controls and frameworks are embedded in the business operations as per Risk and Control Self-Assessment (RSCA). Collaborate with Line 2 Risk & Compliance, ensuring clear ownership of Line 1 responsibilities while maintaining open communication. Operational Management Day-to-day coordination of risk management across the business, ensuring adherence to the three lines of defence model. Lead the incident tracking and management process, ensuring timely escalation and resolution of issues. Ensure compliance with AML/KYC and other regulatory obligations, providing clear reporting and oversight Track and manage risk mitigation efforts, ensuring alignment with business objectives and deadlines. Collaborate with departmental / functional heads on the adequacy of actions to address risks highlighted in internal audit reports and ensure timely completion of risk registers. Identify training needs related to risk management and oversee the development of risk competence and awareness across the division. Participate in project meetings and provide feedback on business requirement documents and other relevant project documentation. Develop and maintain Key Risk Indicators (KRI s) to monitor and report risk exposure. Prepare risk reports and dashboards for senior management, highlighting key risk trends and issues. Support incident management processes, including root cause analysis and lessons learned. People Leadership Work collaboratively with the wide business to uplift risk capabilities across the organization, ensuring that employees at all levels understand their role in risk management. Provide training, coaching, and support to build a proactive risk culture and strengthen the organization s ability to identify, manage, and mitigate risks effectively. Foster a culture of accountability where all employees are encouraged to take ownership of risk management activities. Manage a team of four risk specialists and guide them with risk assessment process and follow MUFG risk framework Participate in a monthly forum to highlight recommendations and implement improvements Drive a coaching culture within the team to identify potential risks and build capability. *The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Educational and Professional Qualifications: Bachelor s degree in Business, Finance, Risk Management, or related field. A master s degree is preferred. Relevant certifications such as FRM, PRM, or equivalent. Minimum of 8 years of experience in risk management or operational risk ideally within a line 1 function primarily from GCC. A minimum of three years in Operational/Information/ Technology Risk. Second Line of Defence (SLoD) Risk experience is desirable. In-depth understanding of risk management frameworks, policies, and processes. Proficiency in risk management tools and techniques. Manage a team of four risk specialists and guide them with risk assessment process and follow MUFG risk framework Personal Attributes: Strong analytical, problem-solving and decision-making skills and ability to lead a medium-sized team Ability to analyse, resolve and document problems and resolutions. High attention to detail and ability to manage multiple tasks and priorities. Ability to work as part of a cross-cultural team. Strong organization and time management skills Continuous improvement focus, with the ability to identify risks, cost efficiencies, and operational improvements. Excellent presentation, communication and interpersonal skills to influence stakeholders and drive risk awareness Ability to work independently and take ownership of risk management activities. Strong stakeholder management and ability to build effective relationships across business lines. Self-driven and motivated with a focus on operational efficiency and continuous improvement Experience and ability to effectively communicate and interact with colleagues at all levels in the company, Internal Audit as well as regulators. Must be a self-starter, detail-oriented and extremely organized. Benefits: Competitive salary and performance-based bonuses. Comprehensive health and wellness benefits. Opportunities for professional development and career advancement. Collaborative and inclusive work environment. Flexible working arrangements and work-life balance initiatives. Access to cutting-edge technology and tools. Employee recognition programs and team-building activities.

Business Functions As an Asian leader in treasury operations, DBS Global Financial Markets (GFM) extends a broad range of capabilities ranging from trading, structuring and sales in foreign exchange, interest rates, money market, credit, equity, commodities, bonds, derivatives and securities. We are a key player in various regional markets and actively make market, structure, originate, innovate and distribute a wide range of products. Our extensive network in Asia and our growing Asian focused franchises helps expand our product outreach and deepen product penetration. Altogether, our specialists are working across our expanding branch network to offer a full range of products and exceptional levels of services to clients investing and hedging in the global markets. Job Purpose The purpose of this Business Management Support role within Global Financial Markets (GFM) is to enhance operational efficiency, strengthen risk management and compliance, and drive cost optimization. This is achieved through process improvement, automation, rigorous monitoring of key risk indicators, and the seamless execution of new product launches and regulatory changes. The role is crucial in ensuring the GFM department operates effectively, efficiently, and in full compliance with all relevant regulations and internal controls. Key Accountabilities New Product Launches: Support the launch of new GFM products, including User Acceptance Testing (UAT), process setup, and ensuring timely sign-offs. This involves adherence to policy frameworks, tracking progress, and addressing any outstanding conditions. The role also incorporates a focus on product control and managing market/liquidity risks. Process Improvement & Automation: Drive process efficiency and automation through initiatives such as Straight Through Processing (STP) and the development/enhancement of dashboards. This includes collaborating on technological enhancements and working with the team on budgeting for these improvements. Regulatory Compliance & Controls: Ensure the seamless implementation of new regulations, internal controls, and policies relevant to the GFM business. This includes timely completion of compliance certifications and maintaining robust control mechanisms. Key Responsibilities Audit Management: Manage interactions with auditors, proactively identifying and addressing potential risks to minimize significant regulatory, internal, or concurrent audit issues. Project Management: Efficiently manage and complete various business initiatives and targeted projects, ensuring fast turnaround times. This involves coordinating with relevant units to achieve business objectives. Risk Management & Monitoring: Monitor internal risk parameters and control checks to prevent operational risks and losses. This includes tracking Key Risk Indicators (KRIs), participating in business risk reviews and operational risk forums, promptly reporting incidents, and ensuring compliance with training requirements, policies, and procedures. Regular reviews of daily/monthly activities and control checks are also required. Cost Management & Optimization: Contribute to strategic cost management, capital optimization, and PCE (presumably Productivity, Cost, and Efficiency) reduction initiatives to maximize Return on Assets Employed (ROAE). Scorecard Performance: Meet the departments risk and control goals, as measured by the performance scorecard. Requirements Strong organizational skills and attention to detail. Proficiency in project management methodologies. Excellent communication and collaboration skills. Understanding of financial markets and risk management principles. Knowledge of regulatory compliance requirements (specific regulations would need to be added based on the location and type of financial market). Experience with process improvement and automation tools and techniques. Budget management experience. If you find discriminatory words or phrases within the job description that were not flagged by the system, please list them below. Core Competencies Excellent Communication & Listening Skills, Good Sales & Negotiation Skills Technical Competencies Working Capital Finance Knowledge Work Relationship Manager / Direct Report DBS India - Culture & Behaviors DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are: Demonstrate Business Performance through PRIDE 2.0 Value Based Propositions Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Participating in technical requirements gathering, brainstorming & documenting the solution Interfacing with all levels of developers & QA and addressing delivery team s issues. Understanding and leveraging key aspects of building operationally viable solutions. . Must be able to take responsibility of AI based solutions. Conducting PoCs for the discussed high level approaches. Adhering to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies Job Requirement Education BCA/MCA/BTech/BE Experience Minimum 8-10 years of industry experience Practicing developer associate on AWS. certification is a plus. Must have hands on experience on : Node. js, Javascript(ES6), Front End Must have experience in documenting low level solutions with UML diagrams. . experience on SQL/ No SQL database hangking Experience working on system integration process in plus. . Understanding & experience on AI/ML solutions, LLM capabilities, RAG/CAG. Working knowledge on Agents is a plus. Reasoning, problem solving, analysis & comparative study. Excellent knowledge of the tools, techniques, and software, and ability to apply them in developing programs as required Experience in software architecture and architecture best practices Skills in building microservice oriented serverless architecture & Iaas with or without containers. Should be a self-starter and capable of operating on minimal management oversight Benefits Design system solutions.

Enables thought leadership and a team who are risk aware, empowered, and feel accountable to drive best in class service. Job Summary As a Client Data Analyst within the Operations team, you will be responsible for reviewing and improving data collection and verification processes, ensuring the accuracy and completeness of KYC records before they are reviewed by the client-facing team. Your advanced organizational skills will be crucial in managing multiple tasks and activities, while your proficiency in digital and tech literacy will help you leverage software applications and digital platforms to enhance processes and client experience. Job responsibilities Perform day to day management of a team including coaching and providing ongoing performance feedback. Track performance of individual team members over time to evaluate performance, learning and capability. Effectively address any service issues that might be escalated by either internal or external customers. Act independently and move forward without clear instruction or close supervision. Make decisions that are effective and well-grounded based on data, insight, and experience. Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices. Organize workflow and distribute work appropriately. Support all aspects of client onboarding to include the fulfillment of AML and KYC requirement. Required qualifications, capabilities, and skills Demonstrated ability to develop, manage, coach, and motivate teams. Must be flexible and adaptable to manage interim projects and processes based on the business requirements. Knowledge of banking products. Proven leader of process and organizational change. Demonstrated ability to identify, analyze, plan, prioritize, and solve problems, by providing viable solutions and executing. Strong communication and presentation skills. Ability to cope with change; comfort with ambiguity. Preferred qualifications, capabilities, and skills Previous experience in AML, Compliance, Fraud, KYC, or Operational Risk an advantage. Competent in mainframe and PC based systems, with a strong proficiency in MS Office. Previous people manager experience of high performing team. Enables thought leadership and a team who are risk aware, empowered, and feel accountable to drive best in class service. Job Summary As a Client Data Analyst within the Operations team, you will be responsible for reviewing and improving data collection and verification processes, ensuring the accuracy and completeness of KYC records before they are reviewed by the client-facing team. Your advanced organizational skills will be crucial in managing multiple tasks and activities, while your proficiency in digital and tech literacy will help you leverage software applications and digital platforms to enhance processes and client experience. Job responsibilities Perform day to day management of a team including coaching and providing ongoing performance feedback. Track performance of individual team members over time to evaluate performance, learning and capability. Effectively address any service issues that might be escalated by either internal or external customers. Act independently and move forward without clear instruction or close supervision. Make decisions that are effective and well-grounded based on data, insight, and experience. Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices. Organize workflow and distribute work appropriately. Support all aspects of client onboarding to include the fulfillment of AML and KYC requirement. Required qualifications, capabilities, and skills Demonstrated ability to develop, manage, coach, and motivate teams. Must be flexible and adaptable to manage interim projects and processes based on the business requirements. Knowledge of banking products. Proven leader of process and organizational change. Demonstrated ability to identify, analyze, plan, prioritize, and solve problems, by providing viable solutions and executing. Strong communication and presentation skills. Ability to cope with change; comfort with ambiguity. Preferred qualifications, capabilities, and skills Previous experience in AML, Compliance, Fraud, KYC, or Operational Risk an advantage. Competent in mainframe and PC based systems, with a strong proficiency in MS Office. Previous people manager experience of high performing team.

":" Job Description We are looking for a dynamic AI Tech Product Owner / Business Analyst with a strong background in banking technology and AI-driven innovation. The ideal candidate will have a hybrid experience across Business Analysis, RPA (Robotic Process Automation), and Generative AI delivery. Knowledge in ETL pipelines and C# development will be considered a strong asset, enhancing communication with technical teams and contributing to back-end integration efforts. The role is focused on delivering AI-powered solutions, including large language model-based services, for private banking and wealth management operations. Prior experience in similar environments, particularly in global financial institutions, will be advantageous. The candidate will work closely with data scientists, AI engineers, and business units to bridge business goals and technology deliverables, especially within regulatory, operational, and client-centric AI use cases. Key Responsibilities Serve as the primary bridge between business units and AI/RPA engineering teams in an agile setting, lead discovery and documentation of business needs and workflows across banking and wealth management operations, perform detailed business analysis and convert requirements into actionable technical tasks and user stories, design and iterate prompt logic and response workflows for GenAI applications, collaborate with developers and data engineers on integrating AI modules with core systems via ETL and C# based APIs, guide RPA automation opportunities and ensure integration into broader AI strategy, provide oversight on QA, UAT and performance validation of AI and automation components, ensure AI outputs meet business, compliance, and operational risk standards Requirements Requirements 7+ years of experience as a Business Analyst or Product Owner, with demonstrable expertise in RPA and GenAI applications Experience in AI solution delivery including prompt design, model integration, and business validation proven experience within the banking domain with emphasis on wealth management Familiarity with ETL and data integration pipelines understanding of C# based system architectures experience delivering in Agile (Scrum or SAFe) teams and writing detailed documentation/user stories excellent communication skills to interact with stakeholders across tech and business layers Product Owner or Business Analyst certification preferred (CSPO, CBAP) " , "Job_Opening_ID":"ZR_3088_JOB" , "Job_Type":"Contract" , "Job_Opening_Name":"AI Tech Product Owner / Business Analyst" , "State":"Maharashtra" , "Currency":"INR" , "Country":"India" , "Zip_Code":"411001" , "id":"40099000029999191" , "Publish":true , "Keep_on_Career_Site":false , "Date_Opened":"2025-07-04"}]);

We are looking for a highly skilled and experienced Field Risk Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-6 years of experience in the BFSI industry, with a strong background in risk management and analysis. Roles and Responsibility Conduct thorough risk assessments and analyses to identify potential threats to the organization. Develop and implement effective risk management strategies to mitigate identified risks. Collaborate with cross-functional teams to ensure compliance with regulatory requirements and industry standards. Monitor and report on risk performance metrics to senior management. Identify and recommend process improvements to enhance risk management practices. Stay up-to-date with industry trends and developments in risk management. Job Requirements Strong understanding of risk management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize multiple tasks. Strong communication and interpersonal skills. Experience with risk management software and tools. Ability to think critically and make sound decisions under pressure.

Skill required: Risk & Compliance - Operational Audit & Compliance Designation: Risk and Compliance Analyst Qualifications: BCom/CA Inter Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsible for executing testing and/or compliance monitoring indicators for assigned business unit/corporate function.Support the effective execution of risk and control assessments, change risk initiatives, and aggregated control environment monitoring and trend analysis with the goal of minimizing losses for the Enterprise.You will be working as a part of the Risk & compliance team which is responsible for helping clients and organizations identify risks and create mitigation plans.Education:Bachelors degree, or equivalent education, ongoing Public Accounting or equivalentRecommended Certifications, Licenses, etc.:CIA, CISAWork Experience5-8+ years experience in a financial institution or Audit function for a publicly held US traded company with emphasis on risk management, Internal Audit and/or Internal Controls Solid knowledge of risk management principles and controls, broad-based business practices, and understanding of banking business process and regulatory requirements. What are we looking for Ability to lead quality assurance and process improvement efforts in a corporate environment.Excellent organizational skills and ability to lead and manage projects independently as well as in a team setting.Strong interpersonal skills which allow effective working relationships with various levels within the organization.Conceptual ability to analyze problems and devise solutions, including quantitative analysis and research skills.Excellent verbal and written communication skills.Excellent time management and organizational skills with the ability to manage multiple projects simultaneously; ability to operate without close supervision.Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.Enterprise Risk Management (ERM) Roles and Responsibilities: Lead and guide the ongoing design, execution, and continuous improvement of control monitoring of all risk types within business units to ensure accuracy, consistency and aggregation.Conduct key control assessments on a regular basis (adhering to Enterprise deliverables) to evaluate Business Unit adherence to corporate standards related to internal controls.Ensure effective and appropriate testing, validation, and documentation of review activities for risk programs, risks and controls.Incorporate results of quality monitoring activities, 2nd line testing, SOX testing and complaints reporting in control environment assessments and issue identification.Interpret aggregated testing and monitoring results and identify trends and issues related to key controls across business units.Evaluate and test control environment effectiveness related to change management initiatives.Work with and oversee the preparation of regular analysis and reporting of control monitoring and control testing results.Make recommendations and provide practical solutions for the update of Business Unit control, policy, procedure and risk/control documentation.Address material issues with senior management, including technical discussion of root cause and evaluation of corrective action plans.Collaborate with Business Unit and Risk Management partners as necessary to execute on key operational risk initiatives and assessments for the Division. Develop standard email notifications / communications in order to facilitate the proper and timely execution of the controls procedures (reminders, calendars, lessons learned, etc.)To oversee and review the various KPIs and deliverables of Quality testing team.Ensure compliance with internal policies (audit methodology and risk management) and obtaining, analyzing and evaluating documentation, reports, data, flowchart etc. Qualification BCom,CA Inter

We are looking for a highly skilled and experienced Field Risk Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 3-5 years of experience in the BFSI industry. Roles and Responsibility Conduct risk assessments and evaluations to identify potential threats to the organization. Develop and implement effective risk management strategies to mitigate identified risks. Collaborate with cross-functional teams to ensure compliance with regulatory requirements. Analyze market trends and competitor activity to inform business decisions. Identify and report on key performance indicators (KPIs) to senior management. Provide expert guidance on risk management best practices to stakeholders. Job Requirements Strong understanding of risk management principles and practices. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills, with the ability to build relationships with stakeholders. Experience working with financial data and systems, including risk management software. Ability to think critically and make sound judgments under pressure.

We are looking for a highly skilled and experienced Field Risk Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-4 years of experience in the BFSI industry, with a strong background in risk management and analysis. Roles and Responsibility Conduct thorough risk assessments and analyses to identify potential threats to the organization. Develop and implement effective risk management strategies to mitigate identified risks. Collaborate with cross-functional teams to ensure compliance with regulatory requirements and industry standards. Monitor and report on risk performance metrics to senior management. Identify and recommend process improvements to enhance risk management practices. Stay up-to-date with industry trends and developments in risk management. Job Requirements Strong understanding of risk management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize multiple tasks. Strong communication and interpersonal skills. Experience with risk management software and tools. Ability to think critically and make sound decisions under pressure.

Join our dynamic team as a Wholesale Payment Transaction Approval Vice President, where youll play a pivotal role in managing credit oversight for cash payments and security transactions. Collaborate with cross-functional teams to ensure compliance and control in a fast-paced environment. Drive strategic initiatives and enhance operational efficiency. Job Summary As a Wholesale Payment Transaction Approval Vice President within the Wholesale Payment Operations team, you will oversee credit and intra-day exposure for cash payments and security transactions. You will collaborate with various departments to ensure adherence to policies and control requirements. Your role involves managing risk issues and participating in strategic projects. Job Responsibilities Manage cash payment and securities settlement functions. Apply operational and credit risk management principles. Understand and support regulatory reporting requirements. Liaise with stakeholders regarding client credit limits. Participate in crisis management risk mitigation actions. Engage as a subject matter expert for payment systems. Contribute to strategic initiatives involving TAG. Support business resiliency planning. Monitor and approve credit exposures. Research and investigate to support processes. Improve Straight Through Processing (STP). Required Qualifications, Capabilities, and Skills Hold a degree or equivalent. Possess 12+ years of experience, with 5 years in Payment Operations. Understand Wholesale Payments services and systems. Communicate effectively with senior management. Lead a team with strong interpersonal skills. Utilize Microsoft applications and SharePoint. Apply AI/ML for process efficiency and risk mitigation. Preferred Qualifications, Capabilities, and Skills Demonstrate project management experience. Exhibit operational risk-related experience. Collaborate effectively with cross-functional teams. Innovate solutions for process improvement. Adapt to fast-paced environments. Drive strategic initiatives. Enhance client service and satisfaction. Join our dynamic team as a Wholesale Payment Transaction Approval Vice President, where youll play a pivotal role in managing credit oversight for cash payments and security transactions. Collaborate with cross-functional teams to ensure compliance and control in a fast-paced environment. Drive strategic initiatives and enhance operational efficiency. Job Summary As a Wholesale Payment Transaction Approval Vice President within the Wholesale Payment Operations team, you will oversee credit and intra-day exposure for cash payments and security transactions. You will collaborate with various departments to ensure adherence to policies and control requirements. Your role involves managing risk issues and participating in strategic projects. Job Responsibilities Manage cash payment and securities settlement functions. Apply operational and credit risk management principles. Understand and support regulatory reporting requirements. Liaise with stakeholders regarding client credit limits. Participate in crisis management risk mitigation actions. Engage as a subject matter expert for payment systems. Contribute to strategic initiatives involving TAG. Support business resiliency planning. Monitor and approve credit exposures. Research and investigate to support processes. Improve Straight Through Processing (STP). Required Qualifications, Capabilities, and Skills Hold a degree or equivalent. Possess 12+ years of experience, with 5 years in Payment Operations. Understand Wholesale Payments services and systems. Communicate effectively with senior management. Lead a team with strong interpersonal skills. Utilize Microsoft applications and SharePoint. Apply AI/ML for process efficiency and risk mitigation. Preferred Qualifications, Capabilities, and Skills Demonstrate project management experience. Exhibit operational risk-related experience. Collaborate effectively with cross-functional teams. Innovate solutions for process improvement. Adapt to fast-paced environments. Drive strategic initiatives. Enhance client service and satisfaction.

Meeting exceeding business goals/targets in different products ie. Loans Insurance bundled/Non-Bundled through Lead fulfilment Field Activity on existing Data Base Manage, control own all channels businesses. Recruit, retain, manage build a productive team of Off Roll employees Maintain delinquency on the portfolio, in line with the Product Segment. Take Care of customer Escalations and Complaint Monitor measure key conversion, productivity data penetration metrics Learning and Understanding of CRM lending system - Salesforce.com Finnone is must. Effectively engage with Credit, Operations Risk teams. Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection. Tracking cases at every stage to have better control. Required Qualifications and Experience Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantage Ensure to update status within 24 hrs of lead received. Ability to Recruit FOS through different channels. Maintain a pickup percentage as per the metric. Maintain FOS productivity as the metric. Excellent Team Handling and problem resolving ability. Good hands on experience and knowhow for working on Data Management and MS Office. A good team leader to handle the team and achieve the set target. Exceptionally high motivational levels and needs to be a self-starter.

To provide customized lending solutions for business loans, empowering clients to achieve their financial goalsCulture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization s policiesAct with Integrity Identify and target potential clients for business loans through channel partners/open market sourcing.Build, retain and maintain strong relationships with Clients/Channel partners to generate business.Effectively engage with credit, operations & risk team to streamline the loan approval process and enhance customer experience.Guide clients through the loan application process, addressing any questions or concernsStay updated on market trends, loan products, and regulatory changes to provide informed advice to clientsConduct follow-ups with clients pre-closure and post-closure to ensure satisfaction and encourage referrals.Collaborate with Collection team to improve recovery process.Ensure compliance with company policies and regulations. Required Qualifications and Experience To provide customized lending solutions for business loans, empowering clients to achieve their financial goals