Standard Chartered Life and Careers is a leading financial services company specializing in insurance and wealth management solutions.
Bengaluru
INR 7.0 - 11.0 Lacs P.A.
Work from Office
Full Time
Job Summary The role holder will be a part of Manager in the Scenario Design Team within the Stress Testing hub in Bangalore. The Scenario Design Team (SDT) is involved in designing, maintaining and enriching stress scenarios for the Bank group, country-level stress tests and regulatory stress exercises. The SDT also maintains and develops the baseline scenario every quarter. Enterprise stress testing comprises the stress tests required by the Group, regions, country and risk management teams, and other senior stakeholders as required to inform Risk Appetite and the stress tests required by the Bank s regulators. The enterprise stress testing hub is also the centre of excellence for all strategic changes and operational controls, compliance attestation and policy setting for stress testing in the enterprise. The SDT is responsible for generating and/or rolling over the country-level and bank group-level economic stress scenarios which acts as an important input into the broader stress testing engines. The candidate has to have a strong grasp on economic concepts such as growth dynamics, interest rates, prices (inflation drivers) and government debt. The candidate should be able to help design and maintain scenarios across countries and be able to interact with in-country experts on economic matters specific to those countries scenarios. Key Responsibilities The candidate is expected to help in prepare and enrich scenarios for the purpose of various stress test outputs in enterprise stress testing exercises for the Group as well and Countries (covering all the Group, Regions and Countries). The candidate is also supposed to work with group team in creating scenarios for climate risk stress test. Primarily the candidate will support Quarterly Management Stress Tests by expanding and rolling forward scenarios on a rolling basis every quarter. This would include understanding regulatory asks, mandated macroeconomic paths, and expand the scenario when required. It will entail understanding the existing tools, improving upon them and developing new repository of scenarios which can be used with quick turn-around time. The candidate should ensure proper governance mechanism is built and maintained for scenarios that the team builds. Help the team prepare slides and research content supporting the respective scenarios developed. Skills and Experience The role holder is responsible for the following in undertaking the role: Deliver on the scenario requirements for the Enterprise-wide Stress Testing (EST) exercises across the Group Carry out the EST stress testing analytics work for the group. Ensure compliance to EST procedures, methodologies and controls. Manage any all governance related aspects of the execution of scenario building Drive process improvements and best practices for more efficiency and productivity Deliver adequate documentation on stress testing methodology subject to management, model validation, audit & regulatory scrutiny. Deliver on the operational risk framework for the scenario enrichment Work towards building an efficient processes for the scenario development process and consumption of data by downstream systems like SSplice and SBAP Qualifications Ensure compliance with the Operational Risk Framework requirements and that quantitative controls are in place and executed in full. Drive improvements in the scenario computations and automate manual processes for more efficiency and productivity. Manage all correspondence via their nominated work stream leads, support functions and stakeholders. Ensure compliance with governance related aspects of EST production and delivery. Working knowledge of coding in statistical packages (such as R ) would be preferable. This is a rapidly evolving space so the role holder must be comfortable with ambiguity and change. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 27356
Mumbai
INR 9.0 - 13.0 Lacs P.A.
Work from Office
Full Time
Job Summary Work with other units of Fraud Risk Management and stakeholders for smooth functioning of Fraud risk management processes and activities. Candidate should have knowledge about Regulatory Reporting Process, Data Analysis. Microsoft systems. In case of fraud occurrence, he /she should be able to report the same. Depending on the fraud trends observed should be able to suggest rule enhancements or improvements. Should be open to work in shifts. Key Responsibilities Candidate is responsible for end-to-end actioning on the Regulatory reporting like FMR, CPFIR, NPCI, VISA, MASTER Card, Cyber Incident Reporting etc. Candidate is responsible to adhere regulatory reporting timeline. Fraud data analysis, RBI s Fraud Reporting Systems & Processes, NPCI EFRM System, Managing Internal & External Audits. Strategy Support and provide inputs to Associate Director, Fraud Risk Management for driving the operational model and implementing the strategic direction for the country. Contribute for Fraud Risk strategy and infrastructure for channels and products for efficient investigation of cases and mitigate the fraud risk. Manage fraud risk, assisting businesses with implementing the best in class tools & processes to minimize fraud losses while maintaining and adhering to customer charter goals and objectives. Business Ensure the Fraud Risk Management framework is effectively embedded and communicated across Retail Customers segment. Develop a proactive, independent, balanced and a fraud risk awareness culture within the organisation. Deploy the strategies across products and channels. Identify industry best fraud risk infrastructure and management practices are tabled and are considered for adoption within the country. Ensure the fraud risk management team achieves expense and loss budget targets Processes Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country for Fraud Risk Management Review investigation details and guide GBS/FRSCG team to ensure holistic coverage of the incident / case under investigation. Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability. People & Talent Compliance with all relevant process procedure, guidelines, rules & regulations To work and solve problems independently and be able to work in a deadline-oriented environment Risk Management Identify and share industry best practices and work with the businesses for their feasibility and implementation. Develop a collaborative relationship with regulators, peer banks and fraud risk industry forums to help detect and mitigate fraud. Ensure all FRM policies and procedures in the country, comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures. Ensure various fraud risks are being actively prevented and detected in a timely manner on an end-to-end basis. Proactive in seeking regular assurance that areas of responsibility are performing to an acceptable risk and control standards. Ensure that effective management response plans are in place to respond to extreme but plausible fraud scenarios in the country. Managing the agencies appointed for supporting in Fraud prevention and working closely with Legal and Investigation agencies to take the case to logical conclusion. Work closely with the GBS/FRSC team to ensure that all activities related to Fraud Control and Investigation activities are conducted timely and according to SLA. Recommend changes to the process control environment or to business practices, where necessary, to reduce the level of fraud risk exposure to within the agreed appetite. Balance business performance delivery and cost management with risk and control matters to ensure that it does not materially threaten the Group, while remaining within risk appetite. Manage the process of fraud investigation within specified time and reporting to relevant stakeholders Manage the fraud risk at pre-acquisition stage for lending and liability products Proactively of fraud risk assessment of processes and channel to identify the gap and recommend mitigate the risk Governance Provide oversight across fraud risk management team, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws, other applicable laws and anti-money laundering regulations and guidelines Embed the Group s values and code of conduct in the country fraud risk management team to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees forms part of the culture Accountable for satisfactory closure of issues / gaps arising from Internal Audits, peer reviews and regulatory reviews for the areas of work. Key stakeholders Internal stakeholders RCOs, Country Retail Risk Head Regional / Country Business Heads and Product Head, Retail Client segment FGCs/ In country governance forums (or other forums, as may be applicable) Financial Crime Risk Country Collections Head and Policy team Relevant members of Risk Operations management team Internal IT partners supporting Retail Clients business HR, SIS & L &TD team Operations, L&C and Customer Experience Management unit External stakeholders Auditors and Regulators Associations (Visa, MasterCard, Amex and other Regional / Local forums), Credit Bureaus and peer Banks Law Enforcement agencies Suppliers, vendors and consultants Skills and Experience Microsoft Excel Microsoft Power Point Fraud Reporting Fraud Trend Analysis Qualifications Minimum Qualification - Graduate / Post Graduate. Able to write and communicate in English. Work Experience - 3 + years in Fraud Risk, Audits Skills - MS Office, Excellent in Excel / ERFM knowledge / Good communication skills. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 24451
Mumbai
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Job Summary Acquisition of NRI clients & crossell of wealth products. Maximize sales performance to achieve given revenue targets for self and team as well as that of the branch through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured) Provide support for new product launches, and champion new sales initiatives. Device strategies to acquire large prospective customers through referrals, maximize market share in the catchment area of the branch, by below the line activities and promotions. Coordinate customer events along with the product team Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Key Responsibilities Strategy Drive client engagement in line with coverage model. Own client portfolio for limited defined period of time. Business Support on boarding of premium clients and create a pipeline for upgrade to priority/premium segment Processes Ensure adherence to all internal and external regulations People & Talent NRI Process and Knowledge -Relationship Management Skills Risk Management Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees Governance Follow Group code of conduct/zero audit finding/no mis selling/ no fraud Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Key stakeholders NR Segment / Wealth Management Skills and Experience Relationship Management Sales Acumen Inter Personal Skills Communication Qualifications Graduate/Post graduate/ MBA/ MMS/MA/M. sc Certifications - IRDA About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 28239
Mumbai
INR 11.0 - 16.0 Lacs P.A.
Work from Office
Full Time
Key Responsibilities Strategy Achieve personal sales target Segment focus, customer focussed needs-based selling Being a Business Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Assets, Liabilites, Insurance and Investment for such customers as mandated by the Bank. It will also involving deepening these relationships by cross-selling various product Customer Experience Business Achieve personal sales target Segment focus, customer focussed needs-based selling Being a Business Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Assets, Liabilites, Insurance and Investment for such customers as mandated by the Bank. It will also involving deepening these relationships by cross-selling various product Processes Good Interpersonal Skills Customer and Service Orientation Banking knowledge Management Information Skills Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Able to pick up new concepts quickly Able and excited about going out to meet new customers Coordinate customer events for the cluster along with the product team Aggressive Sales call plans to acquire large prospective customers through referrals. Risk Management Risk Assurance Conduct CDD, MLP & TCF diligently Zero tolerance - Fraud, Mis-selling Attend training, acquire knowledge and apply to job function Adhere to all policies, guidelines and procedures, comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager Skills and Experience Clint Focus Sales Target Business Development Team Work Qualifications na About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 27015
Mumbai
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Job Summary As an internal voice of client, work together with Business, Operations, Technology, and other key internal stakeholders to solve client issues timely with no/minimal escalation and identify opportunities to improve overall service for the client. Focus on digitization by looking at the possibility of STP through client interactions based on useful metrics and demonstrate results. Proactive client engagement and regular pulse checks for premier clients through due diligence visits, service reviews, proactive communication of market news, deeper understanding of clients need end-to-end, questionnaires completion, RFP, etc. Work Closely with stakeholders like, Operations team, Compliance, Implementation, Product and Operations to ensure comprehensive and timely reporting of market information to client through Service Reviews Build a rapport within competition in the Securities Services world to ensure that we are hand on with respect to changes in the regulations and their larger impact. Leveraging on metrics and client insights to understand client s needs, and identify opportunities for improvements in service, product solutions, utilization and optimizing channel usage, up-selling and cross-selling etc. Ensure incidents are managed and resolved in a timely manner. Actively engage with internal stakeholders and support functions to overcome obstacles in resolution of incidents while providing timely updates to client and internally on progress made. Maintain a professional and positive SCB image through all interactions with clients. Continually identify opportunities to improve client efficiency and performance, through e. g. optimizing channel usage, identifying service improvements, product solutions, and cross-sell opportunities. Assist in implementation of service and efficiency improvement initiatives in Securities Services and facilitate transfer of best practice. Execute team operating standards set out by the Country Head of Client Services as independent quality assurance within the team to ensure highest standards of service execution and related client communication. Key Responsibilities To deliver the right level of client service and advice to Securities Services clients in all interactions for their transactional enquiries complains, and other service-related issues based on the client tiering model. Champion client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Maximize the GEMS work tool to gain efficiency in directing and resolving client queries along with incident escalation protocol. Perform Ad-Hoc responsibilities as when assigned by the senior management of the department. Ensure timely completion of Due Diligence questionnaires and assist in organising due diligence visits as and when required. Thematic analysis and review of client issues and complains in order to identify root causes and remediation actions. Comply with Operational Risk Framework set out for Client Service including but not limited to client identification, complaints and enquiry handling. Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations. Ensure that all incidents and client complaints are captured in GEMS and followed-up for closure Encourage and foster a highly collaborative and supportive working environment where staff at all levels put the best interest of clients at the center of everything the team does. Effective performance management of all staff to ensure rewards are merit based and results driven. Execute team operating standards set out by the Country Head of Client Services as independent quality assurance within the team to ensure highest standards of service execution and related client communication. Providing regular individual and team feedbacks for ensuring high level of motivation and sharing of knowledge. Skills and Experience Minimum 3 to 5 years of experience in custody operations/capital markets and have Good knowledge of securities market practices in trading and corporate action events. Awareness of exchange and depository operations Handled Domestic Clients Good interpersonal and communication skills, to deal with internal / external stakeholders. Working knowledge of MS Office applications Excellent team player Qualifications Graduate / Postgraduate of any stream. Valid certifications for below NISM courses ( if not in possession, should enrol and acquire within 3 months from date of joining the bank ) NISM Series VI: Depository Operations Certification Examination NISM Series VII: Securities Operations and Risk Management Certification Examination About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 26510
Mumbai
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Key Responsibilities To assist the Section head and ensure timely and accurate processing and reporting of following transactions / activities - Tracking of Corporate Action announcements for Equity and Debt securities through Vendor Feeds, Exchange websites, Depositories Circulars, Company notices/offer documents, Newspapers etc Recording and reporting of Corporate Actions Announcements to clients and internal stakeholders Tracking and Processing of regional custody corporate actions. Follow-up, reporting, collection and processing of Corporate Actions Benefits on Equity and Debt Securities Execution of Cash and Securities entitlements in clients beneficiary accounts Processing of client instructions for IPOs, QIP, Voluntary Corporate Actions including PUT/CALL options and FDI/FVCI Deals Tracking and processing of Proxy events viz. follow-up for agendas/annual reports, execution of proxy instructions, reporting of meeting updates. Processing of securities for registration, dematerialisation / rematerialisation and inward To revert to all the queries received from the clients. Assist Team Leader/Section Head in any other ad hoc assignments Job Summary The role requires the candidate to possess expertise in processing various corporate actions, including: Handling announcements and related tasks Executing voluntary CA, Proxy, and IPO instructions Managing Corporate action benefits collections Skills and Experience 3 to 5 years of experience in custody operations/capital markets and have Good knowledge of securities market practices in trading and corporate action events. Awareness of exchange and depository operations Good understanding of SWIFT Messaging Good interpersonal and communication skills, to deal with internal / external stakeholders. Working knowledge of MS Office applications Qualifications Graduate of any stream. Valid certifications for below NISM courses ( if not in possession, should enrol and acquire within 6 months from date of joining the bank ) NISM Series VI: Depository Operations Certification Examination NISM Series VII: Securities Operations and Risk Management Certification Examination About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 26512
Mumbai
INR 9.0 - 13.0 Lacs P.A.
Work from Office
Full Time
Job Summary The Staff Banking Manager serves as the primary point of contact for Standard Chartered staff/ ex-staff clients, ensuring seamless delivery of banking services and products. The role involves building strong client relationships, addressing queries, promoting cross-sell opportunities, and supporting branch operations to achieve financial and service targets. Key Responsibilities Client Relationship Management Act as the first point of contact for clients, delivering exceptional service. Understand client needs and recommend suitable banking products/services, such as cards, loans, deposits, and wealth management. Address client concerns promptly and ensure a high level of satisfaction. Maintain accurate records of client interactions and follow up on unresolved issues. Collaboration and Teamwork Work closely with other departments, including wealth management, credit, collections and operations, to meet client expectations. Contribute to branch goals through active participation in team meetings and sharing best practices. Sales and Business Development: Promote banking products and services to achieve individual sales targets. Identify opportunities to cross-sell and upsell based on client profiles. Conduct regular follow-ups with existing clients to ensure portfolio growth. Participate in promotional activities and campaigns to attract new staff banking clients Processes Operational Support Assist in the execution of banking transactions such as account opening, deposits, fund transfers, card issuance and loan disbursement. Ensure compliance with bank policies, regulatory requirements, and AML/KYC norms. Coordinate with the Operations teams to ensure smooth execution of banking operations. Risk Management and Compliance Ensure accurate documentation and adherence to banking guidelines. Mitigate risks by identifying fraudulent activities and escalating suspicious transactions. Stay updated with regulatory changes and ensure implementation in day-to-day operations. Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Other Responsibilities Embed Here for good and Group s brand and values in India; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Skills and Experience Technical Skills Strong knowledge of retail banking products (cards, loans, deposits, insurance, investments). Proficiency in using banking software/ application and CEMS systems. Soft Skills Excellent communication and interpersonal skills to interact with staff clients and colleagues. Problem-solving abilities to address client queries effectively. High attention to detail and accuracy in handling transactions and documentation. Client-focused attitude with a proactive approach to relationship building. Behaviourial Competencies Strong ethical standards and integrity in handling financial matters. Ability to work under pressure and meet deadlines. Collaborative mindset with the ability to work effectively in a team environment. Strong knowledge of retail banking products (cards, loans, deposits, insurance, investments). Proficiency in using banking software/ application and CEMS systems. Qualifications Educational Background: Bachelor s degree in Finance, Business Administration, Economics, or related fields (MBA preferred). Work Experience : 2 to 5 years of experience in retail banking. Proven track record in client relationship management and sales. Prior experience in banking operations, risk management, or compliance is a plus. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 15575
Mumbai
INR 5.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Job Summary As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. As an Affluent Relationship Manager, you will play a pivotal role in managing and growing our high-value customer base. You will be responsible for: Acquiring and retaining a portfolio of priority clients. Cross-selling wealth management products and services to customers. Providing exceptional customer service and building strong relationships with clients. Contributing to the overall success of the branch by achieving business performance measures. Role Requirements: Minimum of Five (5) years of proven and progressive wealth sales experience or equivalent. Strong understanding of financial planning fundamentals Excellent communication and interpersonal skills Ability to build strong relationships with clients. Proven track record in sales and customer service. Passion for delivering exceptional customer experiences. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realize their full potential. www. sc. com/careers 23185
Mumbai
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Business Achieve personal sales target Segment focus, customer focussed needs-based selling Being a Priority Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Liabilities, Insurance and Investment for such customers as mandated by the Bank. It will also involving deepening these relationships by cross-selling various product Risk Management Conduct CDD, MLP & TCF diligently Zero tolerance - Fraud, Mis-selling Attend training, acquire knowledge and apply to job function Adhere to all policies, guidelines and procedures, comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Skills and Experience Business - Market Knowledge Business - Products and Processes FM - Products - Bonds and Loans Qualifications Substantial experience in the banking industry, including demonstrated success in a similar role. Must possess sharp business / sales acumen, excellent interpersonal skills and multi-cultural awareness and sensitivity. Ability to work with geographically dispersed and highly varied stakeholders At least 2-3 years of relevant experience across CASA sales in the region About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 9738
Pune
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Key Responsibilities Business Achieve personal sales target Segment focus, customer focussed needs-based selling Being a Priority Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Liabilities, Insurance and Investment for such customers as mandated by the Bank. It will also involving deepening these relationships by cross-selling various product Risk Management Conduct CDD, MLP & TCF diligently Zero tolerance - Fraud, Mis-selling Attend training, acquire knowledge and apply to job function Adhere to all policies, guidelines and procedures, comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager Skills and Experience Business - Market Knowledge Business - Products and Processes FM - Products - Bonds and Loans Qualifications Substantial experience in the banking industry, including demonstrated success in a similar role. Must possess sharp business / sales acumen, excellent interpersonal skills and multi-cultural awareness and sensitivity. Ability to work with geographically dispersed and highly varied stakeholders At least 2-3 years of relevant experience across CASA sales in the region About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 26051
Pune
INR 11.0 - 16.0 Lacs P.A.
Work from Office
Full Time
Key Responsibilities Strategy Achieve personal sales target Segment focus, customer focussed needs-based selling Being a Business Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Assets, Liabilites, Insurance and Investment for such customers as mandated by the Bank. It will also involving deepening these relationships by cross-selling various product Customer Experience Business Achieve personal sales target Segment focus, customer focussed needs-based selling Being a Business Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Assets, Liabilites, Insurance and Investment for such customers as mandated by the Bank. It will also involving deepening these relationships by cross-selling various product Processes Good Interpersonal Skills Customer and Service Orientation Banking knowledge Management Information Skills Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Able to pick up new concepts quickly Able and excited about going out to meet new customers Coordinate customer events for the cluster along with the product team Aggressive Sales call plans to acquire large prospective customers through referrals. Risk Management Risk Assurance Conduct CDD, MLP & TCF diligently Zero tolerance - Fraud, Mis-selling Attend training, acquire knowledge and apply to job function Adhere to all policies, guidelines and procedures, comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager Skills and Experience Clint Focus Sales Target Business Development Team Work Qualifications na About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 27016
Bengaluru
INR 12.0 - 17.0 Lacs P.A.
Work from Office
Full Time
Key Responsibilities Domain Responsibilities The role requires strategic thinking and technical expert with a strong background in financial crime detection and prevention, specifically using advanced analytical methodologies. This role require hands-on expertise to design, develop and deploy analytics/models to detect suspicious activities and financial crime. The ideal candidate will possess technical expertise, a strategic mindset for enhancing Transaction Monitoring effectiveness, and good familiarity with the compliance regulations in financial sector. Design, Devop and deploy models for anomaly detection, behaviour profiling, network analysis, predictive scoring for TM Solutions and act as a single Point of Contact for assigned AML Transaction Monitoring Modelling related matters Perform data exploration, feature engineering and ensuring models are accurate, efficient and scalable. Support for analytical processes to enhance TM red flag monitoring and Optimising cases for investigation through AI/ML models and analytical processes Improve processes such as threshold tuning, reconciliation, segmentation, optimisation etc. associated with the Transaction Monitoring function across products such as CASA, Trade, Credit Cards, Securities and Financial Markets. Support in design of different scenario models, development and validation including data quality validation, model effectiveness, rules logic for effective risk analytics. The role holder is accountable for ensuring all processes/ models follow Bank s governance process including Model Risk Policy Governance and Risk Based Rule review. Knowledge of core banking, payment, CDD, securities and other systems and interplay/linkages between them. Understand business domain aspects relevant to AML Monitoring and Case Management. Able to conceptualize, design, support and align relevant processes and controls to industry best practice, and close out any compliance gaps Mentoring and conducting training programs to bring the new joiners and team up to speed on new business requirements Provide endorsement for changes or remediation activities impacting AML Optimisation models. Also engaging with relevant stakeholders for deploying the changes to production Work on processes such as threshold tuning, reconciliation, segmentation, optimisation etc. associated with the Transaction Monitoring function across products such as CASA, Trade, Credit Cards, Securities and Financial Markets. Work towards the collective objectives and scorecard of the business function published from time to time in the form of job and performance objectives for defined periods People and Talent Provide coaching to peers and new hires to ensure they are highly engaged and performing to their potential. Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Risk Management Apply Group and FCC policies and processes (AML monitoring) to manage risks. Apply risk and data analytic tools/techniques to optimise and tune relevant detection scenarios, and screening and monitoring optimisation solutions. Provide typology review coverage based on relevant segments/products and validate appropriate monitoring coverage which is fit-for-purpose. Liaise with Business / Segment stakeholders to understand the emanating risks and ensuring those are suitably addressed through the Monitoring coverage. Engage Advisory teams on Product Risk Assessment reviews, outlining transaction monitoring coverage against products and rationale for deviations Ensure appropriate and valid agreements are in place for consumption of product and segment data for Transaction Monitoring Make recommendations (and support in implementation where required) to relevant stakeholders on possible risk mitigants to identified risks or areas of concerns from AML Optimisation Models Provide Transaction Monitoring subject matter expertise on outcome of AML Risk Identification and Assessment Methodologies Extend support in the implementation of control improvements, enhancements or simplifications proposed by relevant CFCC Advisory functions Provide guidance in understanding technical and AML detection related aspects of Transaction Monitoring systems pertinent to a country Collaborate with FCC Advisory teams on determining risk tolerances Strong interpersonal skills to collaborate effectively with cross-functional teams. Governance Attend relevant business / segment / product related working group meetings. Ensure tracking and remediation of surveillance and investigations related regulatory findings. Report product and segment related matters impacting monitoring in relevant FCC and Upstream Governance Committees Provide regular progress updates on agreed mitigation actions concerning AML Optimisation Model Issues and enhancements Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Individual contributor to the Product / Segment / Regional teams to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Relevant Business teams - CIB & WRB Business and segment CFCC Advisory teams Group AML RFO / teams ITO Country/Regional FCC teams Audit / Assurance teams Group Model Validation/ Group Model Risk Team Other Responsibilities Embed Here for good and Group s brand and values in team Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. Skills and Experience Data Science Compliance Advisory Manage Risk Surveillance (Specifically Monitoring) Statistical Modelling/ Machine Learning/ Data Analysis SQL / HQL / Hive / Hadoop scripting and databases such as Oracle and HaaS R / Python / SAS / STATA / C++ / SCALA Programming Qualifications 8+ years of hands on experience in Transaction Monitoring design and development with atleast 5 years focussed on financial crime threat risk mitigation. Strong background in deploying models within TM or compliance environment with solid understanding of AML/CFT regulations. Post Graduate degree in Management / Statistics / Mathematics OR Graduate degree in Engineering from a reputed institution. Certification from the ACAMS - Association of Certified Anti-Money Laundering Specialists or equivalent. Strong coding skills in Python, R, SQL and familiarity with data engineering practices for model integration. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. 26321
Bengaluru
INR Not disclosed
Work from Office
Internship
Product Control Intern - Bangalore and Chennai Join us as a Product Control Intern, where you will support and learn about the Bank s trading activities, through financial reporting, trade reconciliation and market risk analysis. This role sits within Standard Chartered Global Finance Services, which is part of our Global Business Services organisation. This team is at the very heart of the professional services, core systems and processes at the bank including client care, finance services, risk, technology services, regulatory compliance, and banking operations. The Product Control team supports different businesses across the Standard Chartered Group including Markets, Treasury, Banking, Transaction Services & Lending globally. Responsibilities As a Product Control Intern, you will be responsible for: Monitoring key controls and processes around P&L and Balance Sheet controls. Liaising with stakeholders such as Business, Country, Risk, Finance and Operations teams to ensure timely resolution of issues. Assisting in the design, testing and implementation of data integrity and exception reports. Assisting in implementation of sound controls and consistent processes to ensure adherence to IFRS9. Providing assistance with accurate classification and measurement of financial instruments as per IFRS9. Preparation and posting of month end journals. Ensuring that all controls are followed, completed and reviewed in a timely manner. About the programme Our one-year Internship Programme gives you the opportunity to gain first-hand experience working on real-world problems, hone your skills, create lasting relationships, gain insights, and discover your strengths. Throughout the programme, youll acquire the skills for immediate success, as well as understand whats required for the future as our industry and your career evolve. A strong performance on the programme could lead to a graduate job offer. The programme will involve on-the-job training and an innovation project which exposes you to the inner workings of our business to provide real work experience. You ll be assigned a mentor to provide you with ongoing guidance and mentorship throughout the internship. Based on your performance in the internship you can join us as a Business Analyst after your internship is over. Preferred Skills Basic knowledge in one or two areas of interest in Product Control domain. Previous exposure to Financial/Capital markets & trading book products. Excellent written & oral communication skills. Ability to work independently and able to cope with pressures from tight deadlines. Analytical mindset with problem solving capabilities. Good knowledge of Microsoft Project, Excel, PowerPoint. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 28236
Mumbai
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Job Summary summary of the role includes the following: As an internal voice of client, work together with Business, Operations, Technology, and other key internal stakeholders to solve client issues timely with no/minimal escalation and identify opportunities to improve overall service for the client. Focus on digitization by looking at the possibility of STP through client interactions based on useful metrics and demonstrate results. Proactive client engagement and regular pulse checks for premier clients through due diligence visits, service reviews, proactive communication of market news, deeper understanding of clients need end-to-end, questionnaires completion, RFP, etc. Work Closely with stakeholders like, Operations team, Compliance, Implementation, Product and Operations to ensure comprehensive and timely reporting of market information to client through Service Reviews Build a rapport within competition in the Securities Services world to ensure that we are hand on with respect to changes in the regulations and their larger impact. Leveraging on metrics and client insights to understand client s needs, and identify opportunities for improvements in service, product solutions, utilization and optimizing channel usage, up-selling and cross-selling etc. Ensure incidents are managed and resolved in a timely manner. Actively engage with internal stakeholders and support functions to overcome obstacles in resolution of incidents while providing timely updates to client and internally on progress made. Maintain a professional and positive SCB image through all interactions with clients. Continually identify opportunities to improve client efficiency and performance, through e.g. optimizing channel usage, identifying service improvements, product solutions, and cross-sell opportunities. Assist in implementation of service and efficiency improvement initiatives in Securities Services and facilitate transfer of best practice. Execute team operating standards set out by the Country Head of Client Services as independent quality assurance within the team to ensure highest standards of service execution and related client communication. Key Responsibilities To deliver the right level of client service and advice to Securities Services clients in all interactions for their transactional enquiries complains, and other service-related issues based on the client tiering model. Champion client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Maximize the GEMS work tool to gain efficiency in directing and resolving client queries along with incident escalation protocol. Perform Ad-Hoc responsibilities as when assigned by the senior management of the department. Ensure timely completion of Due Diligence questionnaires and assist in organising due diligence visits as and when required. Thematic analysis and review of client issues and complains in order to identify root causes and remediation actions. Comply with Operational Risk Framework set out for Client Service including but not limited to client identification, complaints and enquiry handling. Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations. Ensure that all incidents and client complaints are captured in GEMS and followed-up for closure Encourage and foster a highly collaborative and supportive working environment where staff at all levels put the best interest of clients at the center of everything the team does. Effective performance management of all staff to ensure rewards are merit based and results driven. Execute team operating standards set out by the Country Head of Client Services as independent quality assurance within the team to ensure highest standards of service execution and related client communication. Providing regular individual and team feedbacks for ensuring high level of motivation and sharing of knowledge. Skills and Experience Minimum 3 to 5 years of experience in custody operations/capital markets and have Good knowledge of securities market practices in trading and corporate action events. Awareness of exchange and depository operations Good understanding of SWIFT Messaging Good interpersonal and communication skills, to deal with internal / external stakeholders. Working knowledge of MS Office applications Excellent team player Qualifications Graduate / Post - Graduate. Valid certifications for below NISM courses ( if not in possession, should enrol and acquire within 6 months from date of joining the bank ) NISM Series VI: Depository Operations Certification Examination NISM Series VII: Securities Operations and Risk Management Certification Examination About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers 26511
Mumbai
INR 22.5 - 30.0 Lacs P.A.
Work from Office
Full Time
Job Summary Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured) Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions. Provide support for new product launches, and champion new sales initiatives Collaborate with Segment to facilitate up- streaming of customers Ensure employees are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure PFM, teller and service managers productivity are at optimum levels He/She is aware of bank s Mis-selling & Sales Policies and ensure adherence all the times. OPERATIONS AND COMPLIANCE Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated Ensure timely and accurate submission of all returns both internal and statutory for sales and service Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars Key Responsibilities SEGMENT OWNERSHIP Implement all segment/ product initiatives in the catchment (PRB/ NR/ SME/ Mortgages) Jointly own the delivery of segment / product (PRB/ NR/ SME / Mortgages) objectives with the segment OTHERS- Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention and ensure compliance thereto. Any suspicious transaction must immediately be reported as per guidelines Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. PEOPLE MANAGEMENT Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline. Develop and build talents within branch through optimal resourcing, capacity planning, succession planning and engagements Achieve high employee engagement and satisfaction. Retain talent, check attrition Identify and address training and development needs of staff on an on-going basis REVENUE AND COST MANAGEMENT Lead revenue generation and profitable growth by focusing on: Improved deposit mix comprising Current and Savings accounts Waiver Tracking and Management Non-funds based income Ensure costs are managed within budgets CHANGE MANAGEMENT Implement change initiatives in the areas of branch space rationalization/ optimization, transaction migration, systems implementation, process Re-engineering and premises reconfiguration Skills and Experience Diligent & Punctual Banking Knowledge Team Management Strong communication skills Customer orientation and sales focus Good interpersonal skills Qualifications At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable. Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking Customer Orientation and Business Focus About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers 27906
Pune
INR 12.0 - 17.0 Lacs P.A.
Work from Office
Full Time
Job Summary Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured) Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions. Provide support for new product launches, and champion new sales initiatives Collaborate with Segment to facilitate up- streaming of customers Ensure employees are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure PFM, teller and service managers productivity are at optimum levels He/She is aware of bank s Mis-selling & Sales Policies and ensure adherence all the times Business REVENUE AND COST MANAGEMENT Lead revenue generation and profitable growth by focusing on: Improved deposit mix comprising Current and Savings accounts Waiver Tracking and Management Non-funds based income Ensure costs are managed within budgets Key Responsibilities Processes OPERATIONS AND COMPLIANCE Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated Ensure timely and accurate submission of all returns both internal and statutory for sales and service Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars PEOPLE MANAGEMENT Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline. Develop and build talents within branch through optimal resourcing, capacity planning, succession planning and engagements Achieve high employee engagement and satisfaction. Retain talent, check attrition Identify and address training and development needs of staff on an on-going basis SEGMENT OWNERSHIP Implement all segment/ product initiatives in the catchment (PRB/ NR/ SME/ Mortgages) Jointly own the delivery of segment / product (PRB/ NR/ SME / Mortgages) objectives with the segment Risk Management Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention and ensure compliance thereto. Any suspicious transaction must immediately be reported as per guidelines Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. Skills and Experience Qualifications Graduate/ Post Graduate At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable. Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking Customer Orientation and Business Focustext About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers 27966
Bengaluru
INR 9.0 - 14.0 Lacs P.A.
Work from Office
Full Time
Job Summary Maintain a strong financial controls and operational risk control environment over the function. This includes achieving an ongoing healthy business environment through strict compliance of policies standards and maintenance of a robust infrastructure and processes Ensure team performs business review of ALCO schedules - profit & loss, balance sheet and off-balance sheet to confirm expected results are reported in the schedules The role is also expected to proactively drive improvement initiatives to continuously enhance the global process, whilst maintaining the highest levels of governance and controls. Ensure all SLAs are met and the team adheres to 100% quality for all processes Ensure a stronger collaboration across various GFS units Drive the process standardization and Identify consolidation opportunities from the countries for process migration Key Responsibilities Strategy As member of the R2R team Contributing to the overall GFS / R2R Strategy of India and Africa. Drive strategic initiatives in GFS to enhance the footprint of processes from the countries. Supporting the Finance priorities and ensuring GFS plays a lead role. Ex. ALCO Automation, BS automation etc Supporting the Finance transformation programme to drive sustainable solutions and process improvements. Providing support to the Aspire program and implementing actions as per the program schedule. Business and Process Ensuring partnership and alignment with other GPM/ COE area in establishing end to end alignment of processes including sharing of best practices. Maintain a strong financial controls and operational risk control environment over the function. This includes achieving an ongoing healthy business environment through strict compliance of policies standards and maintenance of a robust infrastructure and processes Ensure team performs business review of ALCO schedules - profit & loss, balance sheet and off-balance sheet to confirm expected results are reported in the schedules The role is also expected to proactively drive improvement initiatives to continuously enhance the global process, whilst maintaining the highest levels of governance and controls. Ensure all SLAs are met and the team adheres to 100% quality for all processes As member of the R2R team Contributing to the overall GFS / R2R Strategy of India and Africa. Drive strategic initiatives in GFS to enhance the footprint of processes from the countries. Supporting the Finance priorities and ensuring GFS plays a lead role. Ex. ALCO Automation, BS automation etc Supporting the Finance transformation programme to drive sustainable solutions and process improvements. Providing support to the Aspire program and implementing actions as per the program schedule People & Talent Support & build strong high performing teams with demonstration of Thought leadership, Influencing and collaboration skills with a clear focus on driving results. Ensuring an effective and robust employee performance management culture is in place. Driving an impactful managerial effectiveness by the people managers in the team to drive higher motivation and engagement levels. Provide strong leadership to the team; attract, retain and develop finance professionals in the unit, to effectively execute work load and support / advise the stakeholders As a senior leader in the GFS-R2R team actively lead and drive People initiatives and work with cross functional leadership. Coach, Mentor and help in building a strong second line of leadership in GFS-R2R team. Ensure all staffs are attending mandatory training programs and also arrange for domain based training wherever required. Manage attrition below 15% in the team through effective employee engagement and Talent Retention programs. Enhance the employee engagement scores across the teams, through effective coaching, performance management practices, Talent retention & Functional development of employees Risk Management and Governance Perform process risk analysis to identify the gaps in the existing process. Embed the Group s values and code of conduct in the role remit to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations. Ensure review of process documentation of all processes once in 6 months Ensure all staffs are attending mandatory training programs and also arrange for domain based training wherever required. Support internal & external audits and ensure nil adverse comments. Driving the RM engagement with the designated countries and ensuring strengthening of the GFS engagement with the key stakeholders. Ensure the monthly dashboard calls with Stakeholders with key process metrics and forward looking actions. Complying with all governance requirements - Process metrics review, BCP. Coordinate with internal and external auditors to provide timely information and support Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders BSM teams Auditors GFS teams like Liquidity, IRBB, Capital . Group Finance Operational Risk. Skills and Experience Accounting Standards ALCO standards TP systems and its capabilities Automation and strategic initiatives Qualifications EDUCATION - CHARTERED ACCOUNTANT, MBA FINANCE About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 13556
Chennai
INR 10.0 - 14.0 Lacs P.A.
Work from Office
Full Time
Job Summary Lead daily BAU shift operations - Tasks monitoring and governance. Manage major network incidents and critical migrations effectively. Perform SME-level troubleshooting for complex network issues, ensuring rapid recovery through technical solutions. Engage with external service providers, vendors, Advanced TAC, regional and global network teams, security teams, and broader technology support teams, as well as management and application/business support. Oversee the excellence of Incident, Problem, and Change Management for SCB Global Network Infrastructure. Lead high-priority incident calls that involve multi-component and multi-platform challenges, collaborating with peer infrastructure teams such as OS Platforms, Middleware, Database, and Application support. Conduct comprehensive root cause analysis and provide regular reporting on production issues to align with business and technology needs. Support system audits as required, ensuring all vulnerabilities are addressed and documented. Propose and manage relevant end-to-end service improvement initiatives aimed at risk mitigation and enhancing service stability. Maintain accurate and up-to-date information regarding network physical and logical inventory, network diagrams, traffic flow, technical troubleshooting documents, and operational processes. Continuously identify problematic areas and implement permanent solutions. Communicate and interact with clients to provide expert guidance. Assist in the implementation of global projects, managing processes and documentation as needed for each project. Offer technical direction for systems migration and integration efforts. Meet and exceed established service level metrics regarding timeliness and accuracy. Collaborate as part of a global team to manage operations for multiple applications across various shifts. Contribute to the formulation of both short- and long-term strategic goals for network improvement. Key Responsibilities Skills and Experience ACI DC Infrastructure - Cisco ACI Platform Switching / Routing (WAN & LAN) - Cisco and Juniper Security Platforms - Juniper SRX, Cisco ASA Firewalls, VPN Gateways SME level technical & analytical skills Firewall technologies Load balancer technologies IP Services like DNS, DHCP, IPAM, AAA Platforms Time management skills and excellent customer focus Qualifications Bachelors or Masters degree in a technical field, complemented by relevant professional certifications. Approximately 10 to 15 years of extensive, hands-on experience in Network WAN/LAN with a focus on Security technology, along with operational experience in an ISP setting, particularly within the Banking and Financial Services Industry or in a RIM role managing large enterprise environments. Demonstrated capability to effectively manage the expectations of a diverse range of stakeholders. Subject Matter Expert (SME) level technical and analytical skills, with a strong background in root cause analysis and network performance optimization. Exceptional verbal and written communication skills, enabling clear articulation of ideas to stakeholders, from engineers to senior management. Experience collaborating with cross-border teams, ideally within the Banking and Financial Services sector. Strong time management abilities and a commitment to excellent customer service. Proficient in engaging and communicating with external clients and various internal teams. Strong interpersonal skills. Cultural awareness to understand varying business expectations across different cultural contexts. Industry certifications, specifically CCNP or equivalent, are essential. Familiarity with Software Defined Infrastructure, particularly the Cisco ACI Platform or VMware NSX , is preferred. Experience with Switching/Routing (WAN & LAN) technologies, especially Cisco, VMware, Juniper, is preferred. Knowledge of Security Platforms, including FortiGate, VMware DFW, Juniper SRX, Cisco ASA Firewalls is preferred. Proficiency in IP Services such as DNS, DHCP, IPAM, and AAA Platforms is preferred. Knowledge of Security Platforms, such as Akamai, Imperva, Zscaler is preferred. Knowledge of Load Balancing Platform such as F5, NGIX is preferred. Cultural sensitivity - allowing understanding of how business expectations differ in different cultural environments. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 28175
Bengaluru
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Job Summary NA Key Responsibilities NA Skills and Experience NA Qualifications NA About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 25690
Chennai
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Job Summary We re looking for a talented Trade Operations Analyst, who will be responsible for coordinating and monitoring complex international trade transactions. The role will ensure seamless communication between multiple stakeholders, managing operational workflows and supporting the efficient execution of global trade processes while maintaining compliance with regulatory standards. You ll be a key part of our Trade Documentary team, who are responsible for supporting the efficient execution of Trade Finance operations within the Bank. The team are vitally important to the Bank s core strategy, handling transactions globally and minimising risk. You ll be part of a global, purpose-led business with the resources to support your unique career aspirations. This is your opportunity to solve complex problems, drive innovation and change, to help us achieve our strategic ambitions. Trade Documentary sits within our Transformation, Technology and Operations function. About our Transformation, Technology & Operations Team Our Transformation, Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure were agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. Were a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential. When you work with us, you re protecting the reputation and legacy of a 170 year organisation and building on it. We re driven by progress and continuously evolving to ensure we re agile and ready for tomorrow, today. Key Responsibilities Ensure that all documents are accurately processed in compliance with statutory regulatory and internal operational instructions. Maintain process documentation, including workflow diagrams, department operating instructions and process manuals. Maintain high productivity and completion of tasks within assigned cycle times with high accuracy in execution of transactions. Identify opportunities for process optimisation and automation to enhance operational efficiency and reduce risk. Skills and Experience Some experience in trade finance operations within a banking or financial institution. Excellent analytical, problem solving, and decision-making skills. Ability to work effectively in a fast-paced, deadline-driven environment. Strong communication and interpersonal skills to collaborate with stakeholders at all levels. Attention to detail and a high level of accuracy in executing trade finance operations. and a high level of accuracy in executing trade finance operations. Qualifications About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 26464
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