Operation Executive

We’re seeking a sharp, detail-oriented Operations Executive to be the backbone of central

operations in our fast-paced digital marketing agency. In this high-impact role, you'll lead the

charge in refining internal workflows, boosting cross-functional efficiency, and championing

seamless collaboration. The ideal candidate pairs operational excellence with a client-first

mindset, and is passionate about turning chaos into clarity.

Key Responsibilities:

• Develop SOPs and workflows for recurring tasks and cross-functional initiatives
• Monitor adherence to SOPs and ensure timely execution of deliverables
• Track key operational metrics and generate actionable insights for leadership
• Maintain dashboards and reports to monitor project timelines and day-to-day tasks
• Act as a central point of coordination between strategy and client servicing teams
• Facilitate smooth onboarding of new clients and employees by standardizing

processes

• Make use of various internal tools and data to drive process improvements
• Identify areas of improvement within the organization and work with leadership on
• change management

Requirements:

• 1-2 years of experience in Operations. Freshers with strong ops bent are also
• welcome.
• Bachelor’s/Masters degree.
• Excellent organizational and project management skills
• Proficient in Excel/Google Sheets, project management tools
• Exceptional interpersonal skills with a collaborative and solution-oriented approach
• Analytical mindset with a knack for numbers and performance tracking
• Excellent communication skills
• Experience in digital marketing (paid media, SEO,etc.) is a plus