1. Administrative & Process Management Oversee clinic scheduling (appointments, surgeries, follow-ups, etc.) Ensure timely registration, documentation, and billing processes. Maintain compliance with medical records standards and data confidentiality. Coordinate with insurance providers for claims and documentation. Supervise procurement and inventory management of medical and office supplies. 2. Staff Coordination & HR Support Supervise non-clinical staff (receptionists, assistants, housekeeping, etc.). Assign daily responsibilities and ensure accountability. Conduct staff training on clinic policies, patient handling, and systems. Manage leave schedules, attendance tracking, and basic HR tasks. 3. Financial Oversight (in coordination with accountant/owner) Track income and expenses daily/weekly/monthly. Monitor billing, collections, and follow-up on outstanding payments. Assist in budgeting, vendor payments, and basic financial reporting. 4. Patient Experience & Service Excellence Ensure smooth patient flow from check-in to check-out. Handle patient feedback, complaints, and service recovery. Improve waiting time, hospitality, and comfort of patients and visitors. 5. Technology & Tools Manage CRM or EMR systems (if used). Support digitization efforts: appointment systems, billing software, reporting tools. Identify and propose improvements in workflow using digital tools. 6. Coordination & Communication Act as the point of contact for vendors, labs, hospitals, insurance agents, etc. Coordinate between the doctor, patients, and supporting teams. Schedule internal meetings and communicate updates to all stakeholders. 7. Compliance & Safety Ensure the clinic complies with healthcare regulations and local body norms.

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Operation Assistant

Rahate Colony, Nagpur

Experience: Not specified

INR 1 - 1 Lacs

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Operation Assistant