389 Online Advertising Jobs - Page 9

Urgent Opening for Digital Media Planning- Chennai Posted On 09th May 2017 06:25 AM Location Chennai Role / Position Media Planner- Digital Experience (required) 2-4 yrs Description DesignationExecutive Media Planning (Digital) LocationChennai Job Responsibilities: Suggest ways to maximise returns on advertising and promotional activities across different digitalmedia channels Possess in-depth experience inmedia campaignplanning & data analysis Gather and organize information to help with decision-making regardingmedia placement, campaign length, featured products and services, technical details etc. Ensure that a clients needs are being met and concerns are addressed Should be ready to answer questions, explain strategy and provide status updates. Should stay up to date with new advances in search, social & display advertising and the competitive landscape To ensure the success of all clients advertising campaigns by monitoring and evaluating the ads performance, and provide progress reports to determine the return on investment of the campaign. Armed with this critical analysis, execute strategies for using certainmedia effectively to attract and retain customers, increase brand recognition, and maintain customer satisfaction and loyalty. Strategize the most effective campaigns employing a winning combination of various digital mediums Specialize in understanding how people relate to advertising content based on location, setting, and means. gather information about marketing practices of competitors Prepare advertising budgets, calendars, fortnightly/monthly reports and project schedules Meet with respective teams during strategy sessions, recommend revisions according to the clients needs and preferences Knowledge/Skills required: Experience in managing paid search campaigns Self -learner with a passion for digital advertising. Strong understanding of performance advertising, conversion, and online customer acquisition. Ability to manage multiple projects simultaneously, work within a strategic team, and other departments. Excellent verbal and written skills 3+ years of international experience in online advertising campaign program management, optimization and analytics Experience with customer segmentation & targeting techniques Strong organizational and analytical skills, strong aptitude for determining the optimal way to position and grow product market adoption Capability to work effectively under pressure Good interpersonal, negotiation and communication skills, for liaising with colleagues Please let me know if you would be interested Send Resumes to girish.expertiz@gmail.com -->Upload Resume

We're open for remote working. * Develop & execute performance marketing strategies * Manage campaigns, analyze results, create reports * Collaborate cross-functionally, strong comm skills * Optimize SEO, coordinate digital efforts Health insurance Provident fund

Urgent Opening -Online Ad Sales Posted On 17th Jul 2015 11:38 AM Location Gurgaon Role / Position Manager/Asst Manager Experience (required) 4-5 years Description Our client isone of the largest online B to C consumer platform offering reading & Publishing services for Magazines, Books, Journals, Newspapers and Comics publishers in India & abroad to showcase and Sell their content online. With more than 4 million unique visitors across India & showcasing content from over 250 cities to be read on mobile, tablets & PCs to read anywhere, anytime. We are one stop shop for online reading. Client is looking for an enthusiastic and knowledgeable online ad sales person with the confidence, passion and hunger necessary to help us build a leading online advertising portal. The successful candidate should be able to increase advertising sales revenue across our network on web & mobile, but also help develop the companys position as the leader delivering customer engagement and display advertising solutions for online Advertisers. DesignationManager/Asst Manager-Ad sales RESPONSIBILITIES An ideal candidate will be responsible for revenue generation through online ad sales ..get business from clients + Advertising agencies(Good contact in advertising agencies a must) will be working closely with media buying agencies and direct brands on acquiring new campaigns and delivering results on the readwhere engagement and advertising network. Key activities include leading cold calls, client meeting, networking, sustaining relationships assisting in negotiating deal terms and pricing, resolving concerns, closing the deal and ensuring client satisfaction. IDEAL CANDIDATE PROFILE 4-5 years of online Ad sales experience, ideally within an Ad agency or a publishing house, Experience in managing accounts and developing advertising solutions on client specific needs. An understanding of all online advertising modules ( CPC, CPM, CPL & CPA). A proven ability to effectively generate new leads and accounts Minimum undergraduate degree or significant sales leadership, Advertising, Marketing or related field experience Excellent communication, questioning, listening and presentation skills An individual of high integrity, energy and enthusiasm, self-directed andmotivated towards sales and targets Entrepreneurial attitude overcome any obstacle, decision making capabilities. Send Resumes to girish.expertiz@gmail.com -->Upload Resume

Manage multi-platform strategy Lead campaigns & content planning Analyze insights & boost engagement Run paid ad campaigns Coordinate with cross-teams 2+ yrs experience in social media required

Are you a digital native with a passion for content, campaigns, and conversions? Our team is on the hunt for a Digital Marketing Executive who can think strategically, write brilliantly, and execute flawlessly. What You'll Do: - -Craft compelling content for websites, ads, and campaigns - Build lasting digital relationships with our audience - Manage and grow our presence on platforms like Instagram, Twitter, google ads - Optimize content for search engines - from keywords to visuals - Create and send engaging newsletters and marketing emails - Use analytics tools like Google Analytics to track success - Stay on top of digital trends and adjust strategies accordingly - Collaborate with designers and developers for a top-notch user experience Who You Are: - -A creative writer with marketing flair Familiar with tools like Google Sheets, Slides, and other SaaS products - Comfortable with SEO basics and Google Analytics - Think analytically Act creatively. Communicate clearly. -A team player who's curious and self-driven - Any degree For Further Enquires Contact: 8883718830, 7708179777 Email your resume to: rgfloodlightgm@gmail.com

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, and English language skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team oProvide support to customers via live chat on various platforms. oRespond to customer inquiries in a professional and timely manner. oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns. oIdentify and resolve customer issues and complaints effectively. oEscalate unresolved issues to higher-level support teams when necessary. oMaintain a calm, positive, and helpful attitude with all customer interactions. oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information. oProvide clear and concise explanations to customers regarding products, services, or policies. oManage multiple customer chats simultaneously while maintaining a high level of customer service. oEnsure that chat responses are efficient, clear, and accurate. oMeet performance metrics for response time, resolution time, and customer satisfaction. oDocument customer interactions accurately in the system. oLog all inquiries, complaints, and solutions provided for future reference. oMaintain detailed records of customer issues and feedback for quality and training purposes. oWork closely with other team members and departments to ensure seamless service delivery. oShare feedback, best practices, and insights with the team leader to improve overall team performance. oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies. oParticipate in regular training sessions to improve skills and knowledge. Qualification Any Graduation

JD for Digital Marketing Develop optimization strategies that increase app rankings and visitors on the app page Analyze competitors and do in-depth keyword research Develop paid acquisition strategies and track their performance

Apply Here: https://careers.keywordio.com/jobs/6058379-digital-marketing-associate-intern Responsibilities: Understand the client's business goals and drive SEM strategies to accomplish those goals. Be proactive and look for growth opportunities in the client's accounts Troubleshoot performance issues. Be a team player and use our existing processes to deliver a consistent and enjoyable client experience. Manage and prioritize a client portfolio consisting of lead generation and e-commerce clients. Day-to-day responsibilities include: Analyze campaign performance. Identify and evaluate new campaign opportunities and growth initiatives and convert them into short-term or long-term projects with estimated timelines and expected results Participate in departmental or cross-team meetings to communicate results and issues Audit accounts periodically and suggest any optimization changes related to account structure and optimization to improve the content Generate weekly and monthly reporting for all digital marketing campaigns assessed against ROI and KPIs Skill(s) required: Excellent English Communication Skills Search Engine Marketing (SEM) Knowledge of MS Excel and Google Ads Certification will be preferred.

Job Title: Growth Manager or User Acquisition Lead. Location: HSR Layout, 6th Sector, Bangalore (WFO). Experience Required: Min 4 to 7+ Years. Working Days. Wednesday to Sunday: 11 AM 8 PM ‚ Monday: 11 AM 5 PM ‚ Tuesday: Weekly Off. About Us. HeyCoach is a fast-growing EdTech startup that helps professionals advance their careers through learning and development. We're passionate about growth both for our users and our team.. About The Role. We are looking for a Growth Manager to lead our performance marketing efforts and scale our user base. You'll manage and optimize paid ad campaigns, run email and WhatsApp marketing, and use automation tools to drive engagement and conversions. This role is ideal for someone who is data-driven, creative, and eager to experiment with new growth strategies.. Key Responsibilities. Plan and run paid ads on social media like Google, LinkedIn, Facebook, Instagram (Meta Ads), and other platforms. Create and manage email marketing and WhatsApp campaigns for user acquisition and retention. Analyze campaign performance using tools like Google Analytics, Excel, or dashboards. Optimize for ROI, CPC, CTR, PPC and conversion rate Work with product and content teams to align growth marketing with business goals. Run A/B tests, improve landing pages, and try new growth hacks. Requirements. Minimum 4 years of experience in digital marketing, growth, or performance marketing roles. Having experience should minimum 1 year Lead or manager. Proven success in managing paid acquisition campaigns. Hands-on experience with email, Social media, and CRM. Familiarity with marketing automation tools. Strong analytical and communication skills. Experience working in a startup or EdTech or tech environment is a plus. Skills:Performance Marketing, Digital Marketing, ROI, PPC, Paid ads, Team leadership, Lead Generation, Social Media Marketing (SMM), Search Engine Marketing (SEM), LinkedIn, Social Media Optimization (SMO), CTR, CPC, Meta ads and Online advertising. Show more Show less

Responsibilities: * Manage social media campaigns * Collaborate with team on strategy development * Optimize website performance * Assist with digital marketing initiatives * Conduct data analysis & reporting Performance bonus

Manage digital campaigns on LinkedIn, Facebook & Instagram, Analyze performance metrics, Collaborate with the sales team for lead generation. Drive brand visibility and engagement across platforms.

Ruby Seven Studios, a social and mobile gaming studio, is looking for a User Acquisition Specialist who is passionate about all things GROWTH using innovative strategies and executions. Heres your opportunity to get involved with an innovative gaming company building free-to-play casino games (mobile and web) for some of the largest casinos in the world. Reporting to the Analytics team, you will be helping to drive growth of an expanding portfolio of games on mobile and desktop with across a product line of 12 titles and growing. WHAT YOULL BE DOING *You will learn industry-leading UA strategies and techniques from two UA specialists with over 20 years of experience at world renowned mobile gaming studios *Set up new campaigns and optimize existing campaigns on Meta, Google Adwords, and Apple Search Ads. *Build, track, and optimize UA campaigns with guidance from the US Acquisition team. *Upload new creative to the content library. *Create reporting for communication to partners. *Evaluate and take action on campaigns based on ROI, ROAS, and pLTV. *Work with the design team to develop creative assets regularly for advertising campaigns. *Collaborate with the India engineering team to ensure proper attribution and report generation. *Direct and participate in analytics and tracking implementation tasks. SKILLS YOULL NEED *Entrepreneurial mindset with willingness and ability to own it. *You want to be THE BEST UA Specialist in the industry. *Minimum 2 years of relevant experience (user acquisition experience in mobile games strongly preferred). *Experience working in the social/mobile freemium game industry. *Excellent data analysis skills and experience working in a metrics-driven role. *Practical working knowledge of tracking technologies, methods, and UA KPIs. *Highly organized and attention to detail. *Strong math skills. *Self-starter with a problem-solving attitude, with or without direction. *Passion for staying up to date with UA techniques, strategy, audience building, and targeting. *Bachelors/Masters degree in math, marketing, or finance.

DIGITAL MARKETING MANAGER The ideal candidate will be responsible for growing awareness and visibility through digital media by designing and executing marketing campaigns. After campaigns have been launched, you will extract and analyze data across multiple channels. You are in charge of enhancing the brand's visibility, influence, and participation in social communities. - As a Digital strategist, you must create a client-specific campaign strategy. Coordinate with campaign teams, oversee the full execution of campaign strategies, and control stakeholder interactions. - Engage in close communication with organizers and leaders at the district, state, and national levels during campaigns. - Give internal stakeholders information about the development and success of the campaigns through rigorous ongoing reporting and analysis. Responsibilities - Paid Media role Maneuver digital marketing campaigns through all areas of the project life cycle Clearly understand and implement digital marketing campaigns which fit client needs Provide analytical reporting of campaigns to stakeholders End-to-end planning and execution of all digital marketing campaigns Report the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) The candidate will always be on the hunt to bring a good volume of conversions and bring the Cost-per-conversion down Utilize the strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Optimize copy with landing pages for search engine marketing optimization Identifying the best affiliates to work on sales campaigns

Role & responsibilities Create and manage content on social media, emails, and other forms of digital communication Research, track, and analyze consumer behaviors and trends and implement research into digital marketing campaigns Prepare reports and analytics on the overall performance of various marketing campaigns, including ROIs and KPIs Collaborate with the marketing team to brainstorm new and innovative growth strategies and marketing techniques Develop and monitor campaign budgets Stay up to date on the latest social media trends, and implement them in marketing campaigns

Responsibilities: * Manage digital campaigns from ideation to execution. * Optimize website performance through SEO techniques. * Develop & execute digital strategies for brand growth.

Responsibilities: Develop & execute digital strategies Manage social media presence Optimize website performance Increase online brand awareness Measure & report results

Job description Location: Mohali (On-site ) Department: Marketing & Communications Employment Type: Full-Time Experience Required: 6+ Years Reports To: Head of Marketing Company Overview At XtecGlobal, we deliver transformative digital solutions through innovative web development, performance marketing, and business automation. As we scale our presence across industries, we are looking for a highly motivated and creative Social Media Manager to join our marketing team and take full ownership of our digital voice across platforms. Position Summary The Social Media Manager will be responsible for developing and executing the companys social media strategy, overseeing content creation, community management, influencer collaborations, and analytics. This role demands both creative flair and strategic acumen, with the ability to translate business goals into impactful social campaigns. Youll be managing brand storytelling while also driving measurable engagement, growth, and conversions. Key Responsibilities Content Strategy & Creation Develop and implement a robust multi-platform social media strategy aligned with marketing and business objectives. Plan and manage a content calendar that spans organic and campaign-specific posts (stories, reels, videos, carousels, etc.). Collaborate with content writers, designers, and video editors to produce engaging, platform-specific content. Ensure all creatives adhere to brand guidelines, tone of voice, and storytelling standards. Community Management Own and manage all interactions across social platforms (Instagram, LinkedIn, Facebook, Twitter/X, YouTube, TikTok and more as per requirment). Actively engage with users, respond to comments and DMs, and build meaningful connections. Monitor brand sentiment and manage real-time engagement during live events, campaigns, or launches. Campaign Execution Plan and execute integrated campaigns, including product launches, events, and promotions. Collaborate with paid media teams to ensure synergy between organic and paid social efforts. Partner with influencers, content creators, and ambassadors to amplify reach and brand credibility. Performance Analysis & Reporting Track key performance indicators (KPIs) such as engagement, reach, followers, traffic, and conversions. Use analytics tools like Meta Business Suite, Google Analytics, Sprout Social, or similar to generate weekly/monthly reports. Derive actionable insights and iterate strategies based on performance trends and audience behaviour. Trend Spotting & Innovation Stay updated on platform algorithm changes, emerging trends, and new content formats. Introduce fresh content ideas and experiment with new platforms and tools. Lead innovation in storytelling through reels, lives, user-generated content, and interactive formats. Cross-Functional Collaboration Work closely with the design, SEO, product, and performance marketing teams to ensure alignment across all digital touchpoints. Provide creative briefs to internal or external teams and manage deadlines effectively. Participate in brainstorming sessions and contribute ideas across broader marketing campaigns. Candidate Profile Were looking for someone who: Talks, walks, and breathes content. Sees problems as creative opportunities. Questions the obvious and explores the unexpected. Lives at the intersection of culture, curiosity, and content. Is not a Marvel superhero, but might as well be one on the internet. Required Qualifications Bachelor’s degree in Marketing, Mass Communication, Digital Media, or a related field. 6+ years of experience in social media marketing, preferably in digital, travel, lifestyle, or e-commerce domains. Proven experience creating, managing, and scaling campaigns on Instagram, Facebook, LinkedIn, Twitter/X, YouTube, and TikTok. Proficient in social media tools (Buffer, Later, Sprout Social, Hootsuite, Meta Suite, etc.). Strong copywriting and visual storytelling skills. Basic understanding of SEO, Google Analytics, and marketing funnels. Strong interpersonal and project management skills. Fluency in English; regional language skills (optional, but a plus). Preferred Qualifications Experience working in or with influencer marketing and the creator economy. Paid campaign experience across Meta Ads, LinkedIn Ads, and/or TikTok Ads. Proficiency with Canva, Adobe Suite (Photoshop, Premiere Pro, Illustrator), or other content creation tools. Prior exposure to audience segmentation and customer cohort targeting. Video editing and live streaming experience is a bonus. What We Offer Competitive salary and performance-based incentives Fast-paced, collaborative work culture with creative freedom Opportunity to grow into a strategic leadership role Learning & development support Exposure to multi-industry digital campaigns and brand strategy Application Instructions Interested candidates can send their updated resume, portfolio links (or social accounts managed), and 2–3 case studies or campaign summaries to: hr@xtecglobal.com Subject Line: “Application – Social Media Manager – [Your Full Name]”

Fortis Hospital Mohali is hiring candidate for Digital Marketing, interested candidates can share resume at baljinder.singh@fortishealthcare.com

About the Role We are looking for a CXO Branding Expert to lead and execute personal branding strategies for a senior leader across all social media platforms. This role requires a unique blend of social media expertise, financial markets understanding, content strategy, and performance analytics . The ideal candidate should be able to craft compelling narratives, grow executive presence online, and strategically position the CXO as a thought leader in the financial services space. Key Responsibilities 1. Personal Branding Strategy & Execution Develop and execute a structured CXO personal branding strategy aligned with business goals. Establish a strong LinkedIn, Twitter, Instagram, YouTube, and podcast presence , ensuring consistent engagement and growth. Identify and craft narratives that enhance CXOs leadership positioning in the financial markets domain. Create and manage a content calendar for daily/weekly posts across all platforms. 2. Content Creation & Optimization Write engaging, insightful, and industry-relevant content (text, video scripts, infographics, and carousels). Work with designers, video editors, and agencies to produce high-quality visual content. Develop short-form and long-form content , including thought leadership articles, social media posts, and market insights. Ensure SEO and algorithm optimization for maximum reach and engagement. 3. Social Media Mastery & Growth Implement a platform-specific growth strategy to boost visibility, engagement, and followers. Use the latest social media trends, AI tools, and data-driven insights to optimize performance. Engage with the audience through comments, Q&A sessions, and direct interactions. Stay updated on industry trends, competitor strategies, and algorithm changes . 4. Financial Markets & Industry Expertise Translate complex financial market trends into simple, engaging, and insightful content . Collaborate with research and financial analysts to create valuable thought leadership content. Position the CXO as a go-to voice in the finance and investment ecosystem . 5. Performance Analytics & Optimization Track, measure, and analyze content performance metrics (engagement, reach, sentiment, and conversion). Generate monthly reports with insights and recommendations for content improvement. Run A/B testing on different content formats and publishing strategies to optimize results. Use data-driven insights to refine brand messaging and platform strategies . Key Skills & Qualifications 5-8 years of experience in personal branding, social media marketing, and content strategy . Strong understanding of financial markets, investment trends, and economic insights . Proven expertise in LinkedIn, Twitter, Instagram, and YouTube growth strategies . Exceptional writing and storytelling skills with a deep understanding of social media algorithms . Ability to create data-driven content strategies using tools like Google Analytics, Sprout Social, Hootsuite, and native platform analytics . Strong video content ideation skills (reels, shorts, live sessions, etc.). Experience in working with design and video teams for high-quality content production. Ability to work in a fast-paced, high-performance environment with tight deadlines. Preferred Qualifications Experience in executive or leadership branding for finance or corporate leaders. Prior work experience in a financial services firm, fintech, or stock market domain . Basic knowledge of paid media strategies for social media amplification. Why Join Us? Work directly with a top-tier CXO and shape their public image as a thought leader . Be part of a high-impact, high-visibility role with industry-wide influence. Competitive compensation and growth opportunities in a leading financial organization .

Responsibilities: * Develop & execute digital strategies * Monitor analytics & optimize performance * Manage social media presence * Collaborate with sales team on campaigns * Create engaging content Provident fund

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsReview, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety team Roles and Responsibilities: oProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future reference.oMaintain detailed records of customer issues and feedback for quality and training purposes.oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Qualification Any Graduation

Business Unit: SitePlug Target Market: UK and Europe Work Location: Mumbai Type of Role: Individual Contributor Product - SitePlug The Role: Driving mobile advertising sales for SitePlug for UK and Europe Market. Growing the existing business and adding additional clients who are interested in buying online media. Knowing and quickly connecting with all major media buying agencies to be able to liaison with them daily. Owning revenue targets and pushing for them actively. Developing sales collaterals and business proposals and media plans. Working closely with the client to understand requirements, providing constant feedback, and communicating these with the product development team. Maintaining client relations independently along with daily campaign monitoring and recommending improvements. Pushing internal stakeholders in the company on new inventory, solutions etc. to grow the business. What you ll need to be successful: 3 to 5 years of relevant experience in online advertising industry Existing relationships with decision makers in the media buying space and a proven track record working with digital advertising networks, agencies, and brands. Exceptional verbal and written communication skills. Driven, self-motivated, with an inclination towards learning and grasping new concepts. Should be a great team player and motivator. Creative, out-of-the-box thinker with sharp analytical skills and problem-solving ability. Well versed with MS-Office applications like Word, Excel, and PowerPoint. About Affinity Established in 2006, Affinity is an ad tech company which creates user engagement products (branding and performance) for digital media. It is in the business of creating sustainable and scalable advertising/media products with special attention to user experience. Established in 2006, Affinity is a 300+ employee company that operates 6 business units, namely - mCanvas, Siteplug, VEVE, NucleusLink, Yield Solutions and Opinary. For more information, visit www.affinity.com.

Business Unit: SitePlug Target Market: UK and Europe Work Location: Mumbai Type of Role: Individual Contributor Product - SitePlug The Role: Driving mobile advertising sales for SitePlug for UK and Europe Market. Growing the existing business and adding additional clients who are interested in buying online media. Knowing and quickly connecting with all major media buying agencies to be able to liaison with them daily. Owning revenue targets and pushing for them actively. Developing sales collaterals and business proposals and media plans. Working closely with the client to understand requirements, providing constant feedback, and communicating these with the product development team. Maintaining client relations independently along with daily campaign monitoring and recommending improvements. Pushing internal stakeholders in the company on new inventory, solutions etc. to grow the business. What you ll need to be successful: 3 to 5 years of relevant experience in online advertising industry Existing relationships with decision makers in the media buying space and a proven track record working with digital advertising networks, agencies, and brands. Exceptional verbal and written communication skills. Driven, self-motivated, with an inclination towards learning and grasping new concepts. Should be a great team player and motivator. Creative, out-of-the-box thinker with sharp analytical skills and problem-solving ability. Well versed with MS-Office applications like Word, Excel, and PowerPoint. About Affinity Established in 2006, Affinity is an ad tech company which creates user engagement products (branding and performance) for digital media. It is in the business of creating sustainable and scalable advertising/media products with special attention to user experience. Established in 2006, Affinity is a 300+ employee company that operates 6 business units, namely - mCanvas, Siteplug, VEVE, NucleusLink, Yield Solutions and Opinary. For more information, visit www.affinity.com.

Job Summary: We are looking for a proactive and versatile Marketing & Operations Executive to support our marketing efforts and manage key administrative functions. The ideal candidate will be responsible for designing marketing materials, managing digital platforms, coordinating vendor and travel logistics, and assisting in the execution of exhibitions, expos, and roadshows. Key Responsibilities: Design & Creative: Design product catalogues, brochures, and other marketing collaterals Create posters, banners, and visual content for both digital and print use Digital & Social Media Management: Manage and update all social media platforms (Facebook, Instagram, LinkedIn, etc.) Plan and schedule content; engage with followers and grow online presence Analyze social media performance and suggest improvements Marketing Tools & Campaigns: Manage email marketing campaigns using tools such as Mailchimp, HubSpot, or similar Maintain and update email contact lists and automation workflows Coordinate with internal teams for campaign planning and execution Vendor & Admin Coordination: Handle vendor registration and documentation across portals/platforms Coordinate with vendors for quotations, procurement, and follow-ups Event & Exhibition Coordination: Assist in planning and executing expos, exhibitions, and roadshows Coordinate booth setup, logistics, branding materials, and promotional items Liaise with event organizers and manage on-site activities Key Skills & Qualifications: Bachelors degree in Marketing, Design, Business, or a related field 1–3 years of experience in a similar role Proficiency in graphic design tools like Adobe Photoshop, Illustrator, or Canva Strong knowledge of social media platforms and content scheduling tools Experience with email marketing software (e.g., Mailchimp, Zoho, HubSpot) Good communication, organization, and multitasking skills Attention to detail and a creative mindset Ability to manage travel documentation and event logistics independently Preferred Skills (Not Mandatory): Basic knowledge of website CMS (e.g., WordPress) Prior experience managing B2B marketing events or expos Understanding of vendor management processes What We Offer: Dynamic and collaborative work environment Opportunities to work on international events and campaigns Growth opportunities across marketing and operations Competitive salary and benefits

The Social Media Manager is responsible for developing and executing creative and strategic social media plans to enhance brand presence, engage audiences, and drive traffic and conversions across platforms like Instagram, Facebook, X (Twitter), LinkedIn, YouTube, and others. Key Responsibilities: Develop and implement social media strategy aligned with business goals and brand identity. Plan, create, schedule, and publish engaging content across platforms (posts, stories, reels, videos, etc.). Manage daily operations of social media channels and community engagement (comments, DMs, mentions). Analyze performance metrics and generate reports on engagement, reach, traffic, and conversions. Monitor trends, hashtags, and competitor activity to keep content fresh and relevant. Collaborate with graphic designers, content creators, photographers, and influencers. Run paid campaigns and promotions (Facebook Ads, Instagram Ads, LinkedIn Ads, etc.). Ensure brand consistency in visuals, tone, and messaging across all platforms. Organize and manage social media contests, giveaways, and collaborations. Stay updated with the latest social media best practices, tools, and technologies. Required Skills & Qualifications: Bachelors degree in Marketing, Communications, Digital Media, or related field. Proven experience as a Social Media Manager or similar role (2–5 years). Strong knowledge of all major social media platforms and their algorithms. Creative thinking with strong writing, editing, and storytelling skills. Proficiency in tools like Canva, Adobe Suite, Meta Business Suite, Buffer/Hootsuite, etc. Good understanding of social media analytics and paid ad performance. Ability to multitask, meet deadlines, and work in a fast-paced environment. Preferred Qualifications: Experience in influencer marketing and partnerships. Knowledge of SEO and web traffic metrics. Experience in handling luxury, lifestyle, FMCG, skincare, or wellness brands (if applicable). Basic video editing skills for reels and short-form content.