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Onboarding Specialist

Onboarding Specialist

Shopdeck

1 - 2 years

3 - 4 Lacs

bengaluru

Posted:2 hours ago| Platform:

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Skills Required

analytical skills senior management time management relationship building analytical workflow management e-commerce medical insurance merchandising crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

How will this role shape you

Are you passionate about the e-commerce industryDo you thrive on connecting with a diverse range of online sellersIf you re looking for a role that offers steep growth and the opportunity to interact with various businesses, then we invite you to apply for the position of Onboarding Specialist .In this role, you will primarily engage with D2C sellers on marketplaces, educating them about our product and helping them enhance their operations.

A day in the life of a Onboarding Specialist

1. Interact with 100-150 e-commerce sellers selling on platforms (like AZ/FK).

2. Pitch solutions and create funnels from leads..

3. Documentation and seller interactions and updates accurately within CRM systems.

5. Maintain clarity on accounts and ensure consistent follow-ups.

6. Collaborate with your managers to enhance your skills.

What will an ideal candidate look like

Experience: 1.5+yr in an MNC/start-up environment or previous experience in e-commerce and calling preferred. Experienced with a keen interest in onboarding and business development are also encouraged to apply.

Education: Graduation/Postgraduate in Business, Marketing, or a related field.

Technical Skills: Proficiency in Excel/Google Sheets and sales-related CRM systems.

Language Proficiency: Strong speaking proficiency in Hindi and English is mandatory.

Sales Mindset: Ability to understand seller needs and proactively address their challenges.

Relationship Building: Excellent interpersonal and communication skills to build and maintain strong relationships with sellers.

Analytical Skills: Strong analytical and problem-solving abilities to interpret data and translate insights into actionable strategies.

Team Collaboration: Ability to work effectively within a team in a fast-paced environment.

Adaptability: Thrive in a dynamic and ever-changing landscape.

Time Management: Strong planning and prioritisation skills.

What will you get

Attractive Compensation: Enjoy a competitive pay structure that combines fixed and variable components, surpassing what others in the market offer.

Comprehensive Medical Coverage: Benefit from robust medical insurance that prioritises your health and well-being.

Unmatched Growth Opportunities: Experience a unique chance to learn and develop at an extraordinary scale, enhancing your skills and career trajectory.

Innovative Contributions Welcomed: We value your ideas! Play a pivotal role in shaping our services and products with your insights and creativity.

Collaborative Culture: Work closely with senior management and be involved in strategic decisions, fostering a dynamic and inclusive Workplace.

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Onboarding Specialist