Onboarding Specialist

As an Onboarding Specialist at NucleusTeq, you will play a critical role in ensuring the successful integration of new businesses into the Fyndr platform. Your primary responsibility will be to guide new businesses through the onboarding process, ensuring a smooth and efficient transition onto the platform. You will work closely with these businesses to understand their needs and create tailored marketing campaigns that effectively promote their products and services. In this role, you will be tasked with creating and designing effective marketing campaigns for new businesses, collaborating with the content team to produce high-quality, engaging content, including copy, graphics, and multimedia elements. Additionally, you will provide training and support to new businesses on how to use the Fyndr platform and leverage its features for their campaigns. Monitoring the performance of campaigns will also be a key responsibility, where you will provide regular reports and insights to clients and make data-driven recommendations for improvement. Gathering feedback from new businesses to continuously enhance the onboarding process and campaign design services will also be part of your role. Collaboration is essential in this position, as you will work closely with the sales, marketing, and product teams to ensure alignment and successful campaign execution. Maintaining detailed records of onboarding processes, client interactions, and campaign performance is crucial. Should any issues or challenges arise during the onboarding process, you will be expected to address them promptly and provide effective solutions. To qualify for this role, a Bachelor's degree in Marketing, Business Administration, or a related field is preferred, along with 1-3 years of experience in onboarding, marketing, or campaign design. Strong understanding of marketing principles and campaign design, excellent communication and interpersonal skills, creative mindset, proficiency in using marketing and design tools, ability to work independently and as part of a team, strong organizational and time management skills, and experience with e-commerce platforms are all desirable qualifications.,