Onboarding Specialist

As an International Onboarding Specialist at Insight Global, your role will involve managing a high-volume workload with urgency and efficiency across multiple international markets. You will be responsible for initiating and ensuring accurate and timely completion of onboarding activities through various systems, such as ComTrak, ATLIS, Keka, Socure, NAVEX, First Advantage, and more. Your communication skills will be crucial as you inform newly hired consultants of their required onboarding activities via email and telephone, taking into consideration international time zones and cultural differences. Daily progress updates to consultants and internal sales teams will be part of your routine, ensuring a seamless onboarding experience and escalating issues when necessary. Reviewing results and/or completion of onboarding activities to ensure accuracy and compliance with relevant laws and standards will also be a key responsibility. Collaboration with the Screening Team to address potential background check delays and proactive adjudication of applicable searches will be essential. Additionally, you will assist in implementing and adopting new processes to enhance the consultant experience and improve department performance. To succeed in this role, you will need: - 1+ year of onboarding, compliance, and/or customer service experience, preferably in an international context. - Ability to thrive in a fast-paced, production-driven environment. - Clear and concise communication skills, with the capability to navigate cultural nuances. - Attention to detail and accuracy. - Strong time management and organization skills. - Proven ability to work both independently and as part of a team. - Adaptability to changing priorities and processes. - Courage to take action and determination to deliver results. - Strong Excel, data entry, research, and time management skills. - Previous staffing industry experience is advantageous. - Willingness to adhere to a hybrid in-office/remote policy (Monday-Thursday). Join Insight Global's Global Operations team and contribute to providing a seamless onboarding experience for international consultants while ensuring compliance and mitigating risks to the company.,