Onboarding Logistics Consultant

Company Description:

Toast

Our all-in-one platform combines restaurant-grade hardware and powerful cloud-based software to simplify everything from point of sale to guest engagement, digital ordering, payroll, and HR.

“Toaster”

Role Description

Onboarding Logistics Consultant

In this role, you’ll coordinate the logistics and scheduling for new restaurant implementations across global markets. You’ll work closely with internal teams and certified partners to ensure every customer’s onboarding experience runs smoothly — on time, every time.

This is a dynamic role where you’ll balance precision, communication, and collaboration — ensuring our restaurant partners get the best possible start with Toast.

What You’ll Do

• Plan and manage logistics for customer onboarding and implementation.
• Coordinate with cross-functional teams to ensure timely execution.
• Oversee supply chain, dispatch scheduling, and resource allocation.
• Analyze and optimize logistics processes for quality, efficiency, and profitability.
• Support partners and customers to ensure high satisfaction levels.
• Manage reports, escalations, and ad-hoc project requests.

What You’ll Bring

• 3+ years of experience in logistics coordination, operations, or project management.
• Strong analytical and communication skills with attention to detail.
• Experience in

  operations management, consulting, or SaaS/hospitality

  preferred.
• Excellent time management and stakeholder coordination skills.
• Calm, organized, and proactive in high-energy environments.
• Bachelor’s degree in

  Business, Logistics, or Supply Chain Management

  (or equivalent).

Why You’ll Love Working at Toast

• Work on global projects with international exposure 🌍
• Be part of a collaborative, innovative, and mission-driven team 💡
• Competitive total rewards and employee benefits ❤️
• A company culture built on empathy, creativity, and growth 🚀

Location

📍 Chennai, India (On-site)

🕓 Working Hours: 5:00 AM – 2:00 PM IST (to support global coordination)