Indian Office - HR Assistant - HRBP Support

Company Description

Founded in 2005, FinServ Consulting is a premier management consulting firm specializing in serving Alternative Asset Managers and Investment Banks. With expertise in optimizing operational efficiency, implementing advanced technologies, and creating growth-focused strategies, FinServ delivers tailored solutions for its clients. In addition to its consulting services, the Mumbai office provides expert middle/back-office services for alternative asset management, along with Workday HCM, Financials, and Salesforce-managed services. With a proven track record of success and in-depth industry insights, FinServ Consulting is a trusted partner for achieving sustainable growth and navigating the complex financial services landscape.

Role Description

Provide direct administrative support to HRBPs, including:

• Scheduling meetings and interviews

• Managing calendars, inboxes and ticketing queues

• Preparing documents, trackers, and reporting

• Taking notes and following up on action items

• Serve as first-line support for low-tier HR issues, including:

• Reviewing time and attendance infractions for accuracy

• Supporting basic employee inquiries (policy, process, leave, etc.)

• Logging and documenting simple employee relations cases

• Escalating any complex or sensitive concerns to the HRBPs

• Provide first-line support on leave management, including:

• Reviewing requests

• Following up with employees and managers

• Confirming documentation is complete

• Tracking leave in systems and spreadsheets

• Maintain employee documentation and files in HR systems

• Support onboarding and offboarding administrative tasks

• Assist with data entry and basic reporting • Maintain a high level of confidentiality and professionalism

Skills Required

Core Skills

• Strong communication skills

• Highly organized and dependable

• Ability to follow processes and instructions carefully

• Good judgment and willingness to escalate when appropriate

• Strong time management and multitasking skills

Nice to Have

• Familiarity with UKG Pro, and Absence Pro

• Experience supporting senior leaders or executives

Educational Requirements

• Basic knowledge of employee relations concepts

• Excellent written and verbal English communication skills

• Strong attention to detail and organizational skills

• Proficiency in Google Workspace

• Comfortable working with confidential and sensitive information