Job
Description
GEN AI Catalyst – Demand Manager We are seeking a highly skilled and experienced Demand Desk Manager. You will join a high performing team of QRS, ITS and other professionals committed to identifying and implementing innovative GenAI technologies to ensure that Deloitte remains the leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax, legal and related services. The Demand Desk Manager acts as the central point of contact for incoming demand submissions. They are responsible for ensuring a smooth and efficient intake process and conducting initial risk assessments to allow them to route the request to the appropriate team for further evaluation and action. Work you’ll do As a Demand Desk Manager, you must be highly organised and have an understanding of GenAI technologies and tools. Responsibilities include: Manage the intake of demand requests from across the different geos to ensure a consistent and efficient process. Develop and maintain an understanding of the initial GenAI risk assessment framework. Conduct initial risk assessments of submitted demands. Collaborate with demand requesters to gather any missing information required for a comprehensive assessment and to allow it to move along the use case lifecycle. Route demand requests to the appropriate teams e.g. QRS, ITS based on the nature and level of risk of the request. Maintain the GenAI Inventory to have a clear and accurate record of all submissions. Provide regular reporting and analysis on demand trends, risk profiles and the overall efficiency of the demand management process to the Head of GenAI Catalyst Contribute to the ongoing development and improvement of the GenAI Catalyst’s processes and procedures. Monitor and analyse GenAI demand desk performance metrics, identifying trends, areas for improvement, and opportunities to enhance efficiency and effectiveness with QRS, ITS and Business. The Team At Deloitte, you’ll be joining an innovative firm, working together to make positive change happen. In the UK, we are part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Location : Hyderabad Work shift Timings : 11 AM to 8 PM Qualifications Bachelor of Engineering/ Bachelor of Technology Essential Essential skills and experience: Excels at managing a structured intake process, ensuring all requests are handled consistently, efficiently, and accurately. Skill in reviewing, improving and documenting processes to enhance efficiency and effectiveness. Ability to collaborate with stakeholders to ensure processes align with business and compliance requirements. Skill in coordinating with various stakeholders, including developers, architects, and IT operations. Proficiency in keeping up to date with emerging technologies, industry trends, and best practices. Excellent verbal communication skills to effectively collaborate with teams across the GenAI Catalyst. Ability to engage and collaborate with external stakeholders and teams that sit outside of the GenAI Catalyst to understand their request requirements. Skill in tailoring communication style and content to different audiences and levels of technical expertise. Desirable: Experience in working with a geographically diverse virtual team. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 304936
