NPD- Manager

Job Title

New Product Development (NPD) & Design Manager

Position Summary

Key Responsibilities

1. Product & Process Innovation

• Design innovative production techniques and support existing techniques for new design rollouts.
• Generate ideas for new products and research feasibility in terms of profitability, resources, and compliance.
• Maintain complete development history and documentation throughout the NPD process.
• Produce new jobs in sample cutter to support and guide production at project start.
  

2. Cross-Functional Coordination

• Coordinate with Sales & Planning for order details and forecasting.
• Work with QC/QA for job/process approval and quality standards.
• Coordinate with Production Planner/Scheduler for workflow and lead times.
• Ensure customer requirements are clearly communicated to production and QA teams.
  

3. Customer & Market Management

• Establish and maintain customer relationships to ensure high satisfaction.
• Engage customers for quotations, first article approval, pilot lot, and mass production transition.
• Identify revenue opportunities, achieve monthly order booking targets, and explore new markets.
• Manage customer complaints and resolve issues with corrective actions and management communication.
  

4. Documentation & Compliance

• Prepare and maintain data, files, and records per company and ISO9001 procedures.
• Review FMEA, control plans, countermeasures, and critical parameters for new parts.
• Ensure accuracy in drawings, BOMs, design changes, and project meeting records.
  

5. Leadership & Team Support

• Lead and mentor junior designers and cross-functional resources.
• Provide performance expectations, evaluations, and day-to-day direction.
• Train juniors on design fundamentals, costing, drawings, BOM accuracy, and procedure compliance.
• Resolve issues independently and deliver in-depth analysis.
  

6. Sales & Business Development

• Maintain current customer relationships and identify potential new customers.
• Conduct sales visits, competitor and market intelligence reporting.
• Negotiate to secure favorable terms and company advantage.
• Support company revenue and profitability through new product introductions.
  

7. Management Interaction

• Report project status, challenges, competitor intelligence, and opportunities to top management.
• Follow additional instructions from Managing Director as required.
  

Required Skills & Competencies