Posted:2 days ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Job Profile: NOC Engineer


Role Summary

NOC Engineer

 

Key Responsibilities

  • Provide 

    24x7x365 first-level escalation support

    for network and system incidents.
  • Monitor, troubleshoot, and maintain 

    network, server, and security infrastructure

    using tools such as 

    ManageEngine OPMAN, Zabbix, Elastic, Sophos, O365, and HaloPSA

    .
  • Diagnose and resolve issues across 

    Windows, Unix, and Linux environments

    .
  • Configure, operate, and upgrade 

    routers, switches, and firewalls

    , including IOS updates.
  • Manage and optimize 

    network protocols

    (LAN/WAN, TCP/IP, DHCP, DNS, Routing: Static, RIP, OSPF, EIGRP, BGP; Switching: VLAN, VTP, STP, EtherChannel, HSRP/VRRP, Port Security).
  • Respond to and escalate 

    security incidents

    per NOC processes and security policies.
  • Use 

    remote administration tools

    (Terminal Server, Remote Desktop, Telnet, SSH) for issue resolution.
  • Document 

    incidents, resolutions, and system changes

    with accuracy.

 

Required Skills & Experience

  • Strong knowledge of 

    IP networking fundamentals

    and 

    network operations

    .
  • Proficiency in troubleshooting 

    hardware, software, and network issues

    .
  • Familiarity with 

    security monitoring and incident response

    .
  • Strong communication and documentation skills.
  • Ability to 

    monitor network performance metrics

    and recommend improvements.

 

Preferred Qualifications

  • Cisco Certified Network Associate (CCNA)

    or higher certification.
  • 1–3 years of experience

    in a Network Operations Center (NOC) environment.
  • Experience with 

    firewalls, security appliances, and high-availability networks

    .
  • Willingness to work in 

    on-call rotation

    and respond to emergencies. 


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