Skill required:
Network Billing Operations - Problem Management
Designation:
Network & Svcs Operation Analyst
Qualifications:
Any Graduation
Years of Experience:
3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
- Data Analysis: Collect, process, and analyse large datasets related to telecom operations, including network performance, customer usage, and billing data. Data Integration , Harmonization and data modelling ,including developing / altering / studying complex workflows.
- Reporting: Develop and maintain dashboards and reports to visualize data insights for stakeholders.
- Trend Identification: Identify trends, anomalies, and patterns in data to support decision-making and strategic planning.
- Optimization: Recommend improvements to telecom systems and processes based on data analysis.
- Collaboration: Work closely with cross-functional teams, including IT, network engineering, and customer service, to understand data needs and provide analytical support.
- Compliance: Ensure data integrity and compliance with industry regulations and company policies. Qualifications:
- Education: Bachelor s degree in Telecommunications, Information Technology, Data Science, or a related field.
- Experience: Previous experience in data analysis, preferably in the telecom industry.
- Technical Skills: Proficiency in data analysis tools and data platforms (e.g., SQL, Snowflake, Oracle),TOAD datapoint ODBC configuration, data visualization tools (e.g., Tableau, Power BI), and telecom management software.
- Analytical Skills: Strong analytical and problem-solving skills with attention to detail.
- Communication: Excellent verbal and written communication skills to present findings clearly to technical and non-technical stakeholders.
- Teamwork: Ability to work collaboratively in a team environment. Preferred Qualifications:
- Experience with telecom BSS/OSS and framework.
- Experience with digital transformation and paperless adoption projects.
- Knowledge of telecom technologies such as VoIP, mobile networks, and data services. What are we looking for? Qualifications:
- Education: Bachelor s degree in Telecommunications, Information Technology, Data Science, or a related field.
- Experience: Previous experience in data analysis, preferably in the telecom industry.
- Technical Skills: Proficiency in data analysis tools and data platforms (e.g., SQL, Snowflake, Oracle),TOAD datapoint ODBC configuration, data visualization tools (e.g., Tableau, Power BI), and telecom management software.
- Analytical Skills: Strong analytical and problem-solving skills with attention to detail.
- Communication: Excellent verbal and written communication skills to present findings clearly to technical and non-technical stakeholders.
- Teamwork: Ability to work collaboratively in a team environment. Preferred Qualifications:
- Experience with telecom BSS/OSS and framework.
- Experience with digital transformation and paperless adoption projects.
- Knowledge of telecom technologies such as VoIP, mobile networks, and data services. Preferred Qualifications:
- Experience with telecom BSS/OSS and framework.
- Experience with digital transformation and paperless adoption projects.
- Knowledge of telecom technologies such as VoIP, mobile networks, and data services. Roles and Responsibilities:
- Data Analysis: Collect, process, and analyse large datasets related to telecom operations, including network performance, customer usage, and billing data. Data Integration , Harmonization and data modelling ,including developing / altering / studying complex workflows.
- Reporting: Develop and maintain dashboards and reports to visualize data insights for stakeholders.
- Trend Identification: Identify trends, anomalies, and patterns in data to support decision-making and strategic planning.
- Optimization: Recommend improvements to telecom systems and processes based on data analysis.
- Collaboration: Work closely with cross-functional teams, including IT, network engineering, and customer service, to understand data needs and provide analytical support.
- Compliance: Ensure data integrity and compliance with industry regulations and company policies. Qualifications:
- Education: Bachelor s degree in Telecommunications, Information Technology, Data Science, or a related field.
- Experience: Previous experience in data analysis, preferably in the telecom industry.
- Technical Skills: Proficiency in data analysis tools and data platforms (e.g., SQL, Snowflake, Oracle),TOAD datapoint ODBC configuration, data visualization tools (e.g., Tableau, Power BI), and telecom management software.
- Analytical Skills: Strong analytical and problem-solving skills with attention to detail.
- Communication: Excellent verbal and written communication skills to present findings clearly to technical and non-technical stakeholders.
- Teamwork: Ability to work collaboratively in a team environment. Preferred Qualifications:
- Experience with telecom BSS/OSS and framework.
- Experience with digital transformation and paperless adoption projects.
- Knowledge of telecom technologies such as VoIP, mobile networks, and data services.
