Posted:1 week ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About The Opportunity

We operate in the IT Services & Network Operations sector delivering managed network and infrastructure monitoring solutions for enterprise customers across India. This on-site role sits within a high-availability Network Operations Center (NOC) environment focused on 24x7 network performance, availability, and incident response.Primary job title: Network Monitoring Engineer (NOC Engineer) — On-site, India.Role & Responsibilities
  • Continuously monitor network devices, links, and services using enterprise monitoring platforms; detect, validate, and triage alarms to meet SLAs.
  • Perform first-line incident diagnosis and remediation (packet captures, log analysis, CLI checks); escalate complex issues to L2/L3 engineers with clear RCA and context.
  • Tune monitoring thresholds, maintain alerting rules, and reduce false positives through proactive rule optimization and correlation.
  • Maintain and administer monitoring tools, dashboards, and scheduled reports; ensure monitoring coverage for configuration changes and maintenance windows.
  • Create and update runbooks, standard operating procedures, and incident post-mortems to improve mean-time-to-resolution (MTTR).
  • Participate in change windows, on-call rotations, and scheduled maintenance; collaborate with cross-functional teams to validate fixes and confirm service restoration.

Skills & Qualifications

Must-Have
  • Hands-on experience with Nagios, SolarWinds NPM, Zabbix, or PRTG for network monitoring and alerting.
  • Strong protocol knowledge: SNMP, NetFlow, sFlow, TCP/IP, and syslog analytics.
  • Packet capture and analysis using Wireshark or tcpdump for root-cause troubleshooting.
  • Proficient with Linux command-line for log diagnostics, scripting, and monitoring agent management.
  • Experience working in a 24x7 NOC or network operations environment with incident management tools and processes.
  • Ability to perform structured incident documentation, runbook execution, and escalate with concise technical details.

Preferred

  • Familiarity with Prometheus/Grafana or other metrics and dashboarding platforms.
  • Basic scripting or automation with Python, Bash, or PowerShell to automate routine diagnostics and alerts.
  • Exposure to routing and switching technologies (Cisco IOS, Juniper Junos) and BGP/OSPF fundamentals.
Benefits & Culture Highlights
  • Structured career path within Network Operations and opportunities to cross-train on security and cloud networking.
  • On-site, collaborative NOC culture focused on knowledge sharing, process improvement, and measurable impact.
  • Competitive compensation aligned to market rates and shift/on-call allowances for 24x7 operations.
Keywords: network monitoring, NOC engineer, incident management, SNMP, NetFlow, SolarWinds, Nagios, Wireshark, network performance, on-site India.
Skills: network monitoring,nagios,snmp,operations,24x7,zabbix,wireshark,linux,netflow,prtg

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