Job
Description
Position Requirements § Bachelor’s degree in technology or any other bachelor’s degree § ~10 years of Enterprise / Telecom Network infrastructure relevant experience. § Detailed, oriented with excellent communication skills (written & oral) particularly the ability to communicate with staff who aren't technically trained. § Presentation skills, quick learner, self-initiated, team player, open to work in shifts to support and monitor the Global Network Infrastructure. § Excellent interpersonal skills needed to work with various levels of technical staff members. § Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines. § Work with internal customers in managing requests/changes/incidents for your areas of work. § Work with global teams to provide support and complete IT projects. § Manage and prioritize multiple tasks. Ability to manage timelines and meet tight deadlines. § Self-motivated, constructive and positive attitude. § Possess good understanding of infrastructure management processes; knowledge on ITIL framework. Skills: § Knowledge on network troubleshooting for Large Data Centers, Large WAN/Network environment. § Good knowledge and experience on Routing, Switching, Wireless, load balancers, WAN optimizers, DNS, DHCP, VXLAN, VPN. § Good knowledge on automation / scripting and ability to automate repetitive tasks. § Expert level knowledge in at least one of the cloud technologies (Azure, GCP, AWS). § Knowledge in working with SDWAN products (SilverPeak). § Up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands. § Expert level Knowledge/experience on network device administration (Cisco, Aruba, HPE, F5 LTM/GTM, Riverbed, Aruba Wireless, Fiber optic skills, MPLS/WAN/LAN management) § Expert level knowledge in working with various routing protocols such as BGP, OSPF. § Hand-On experience working with a large Infoblox and Aruba ClearPass deployment. § Expert level knowledge with various protocols such as VRRP, HSRP, STP, LACP, SNMP. § Recognize the importance of customer focus and/or of serving the needs of the end user. § Productivity Tools: Word, Excel, PowerPoint & Visio. Certifications § CCNP Certification would be an added advantage. Responsibilities § 24x7 Remote Network Monitoring & Management. § Own the networking issues connecting and supporting the corporate and shared network environment. § Drive critical issue resolution/Break-Fix for P1/P2 issues. § Coordinate and work with the external vendors for various operational issues and projects. § Provide hardware support & maintenance for all networking components. § Manage existing and new networking solutions, including monitoring the network stability and uptime. § Handle various projects related to site expansion, Hardware Refresh, Technology refresh as required. § Handle escalated issues from L1/L2 team and provide timely resolution. § Responding and documenting outages and circuits down through incident reporting. § Identify corrective actions for critical incidents and drive them to closure to ensure stability through Problem management process. § Interact with various internal users in evaluating the needs and building a right solution to meet the requirements. § Documentation and change control. § Mentor junior team members and provide guidance in various change tasks. § Monitor event logs and services to be proactive in identifying potential issues. § Attend scheduled network change calls impacting the network availability. § Shift Handover and Shift Updates. Job Type: Permanent Pay: ₹100,000.00 - ₹110,000.00 per month Benefits: Health insurance Schedule: Monday to Friday Experience: Routing protocols: 10 years (Required) switches: 10 years (Required) SD WAN: 10 years (Required) AWS: 5 years (Required) License/Certification: CCNP (Required)