Job
Description
Job Description Responsibilities (how we will measure success) Working within Business Architecture & Solution Design for our critical and proprietary global workflow platform, reporting into the Delivery Manager & Product ManagerYou will be an excellent communicator and work with many international stakeholders to ensure internal and client facing teams are aware of implementation progress and agree on global standards You will engage with clients and stakeholders on our client portal and feedback requests to the Product Manager You will be responsible for the ongoing project management and implementation for country rollouts, client portal onboardings and development projectsYou'll have strong business analysis capabilities, able to analyse business requirements, create user stories, define acceptance criteria and have strong written communication skills to document decisions and change requests.You will have a hands-on approach, with detailed knowledge of the platform to enable standalone discussions with the business on detailed business requirements, make platform changes in the administration modules and to support other members of the product team as requiredYou will work with remote and international colleagues to investigate any problemstatements and new opportunities, seeking effective business solutions through improvements in either business processes or the platformYou will help drive communications around the platform ensuring stakeholders are aware of success stories and the benefits being driven internally and with clients Tasks (what does the role do on a day-to-day basis) Take overall responsibility for managing the project implementations, working withNavigator team, Product Committee and Subject Matter Experts to drive progress and manage product development discussionsWork closely with the wider Operations & Technology teams based across 10+ countries to complete setups, help track testing of implementations or new product developmentsSupport deployments in Agile sprints, helping the delivery manager and product manager understand the business urgency or priorities of requests for managing in the product backlogFacilitate stakeholder meetings and workshops, and present findings and actions both verbally and in writing to the businessSupport the input for the preparation of the Product Committee and Steer Co meetings, informing and consulting international stakeholders on plans and questions for decisionSupport sales staff in preparing for client proposals or calls where Navigator and the roadmap is articulated, and support presentation of the platform if requiredHelp drive the platform embedding, ensuring data quality and maintenance is at the forefront of our stakeholders minds and all the relevant reports are being utilisedWork with developers to design and test solutions that you or other team members designTake a hands on role making platform setup changes via the administration module as required to support country needs Support discussions with other global platform teams across departments on alignment, integrations and best practiceHave line management responsibilities and support progression, development and mentoring of more junior team members internationallyConsider opportunities and potential risks attached to suggestions you makeSupport training and maintenance of related materials for the wider business, engaging with teams to ensure ongoing enhancements as needed Key competencies for position and level Proactive Communicates Effectively Plans and Aligns Organisation Savvy Being Resilient Demonstrates Self-Awareness Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Positivity Taking Ownership Attention to detail Curiosity Qualifications Required Experience Essential Criteria 10+ Years international experience with Project implementation, Business Analysis & Project management.Experience of operating within an international firm that shares some of the Following Features Financial Services / Private Equity / Investor services industryGlobally distributed teamsFast-paced and rapidly evolving environment Excellent organisational, prioritisation and interpersonal skillsComfortable communicating with diverse stakeholders including subject matter experts, peers, managers, customers and suppliers‘Can do’ attitude, ability to cope with tight deadlines and working under pressureAbility to take initiative and self-manageStrong problem-solving skills with the ability to identify problems and challenges, demonstrating strong analytical ability as well as providing informed insightsFamiliar with applying standards, practices and assessments relevant to product development is a plusA quick learner eager and proactive to support the business and become a subject matter expertNeed to travel from time to time Technical Skills Proficient in Excel, Word, Powerpoint Ability to draft detailed mock-ups / specifications Knowledge of Azure Dev Ops is beneficial but not essential Desired Criteria Experience in Agile ways of working Experience in identify & implementing different technologies / systems to solve a business problem
