3123 Mortgage Jobs - Page 19

Key Objective of the Job: Achieving business targets as laid down by acquiring new client relationships through the multiple Digital journeys. Proactively understanding customer needs and cross- selling multiple products as per the requirements Should adhere to all policies and guidelines for updating leads as well as closures along with all the best practices that are put in place by the Business team. Execute all activities / campaigns as planned by the respective Digital Sales Manager Displaying customer centricity by executing all customer interface processes within defined timelines. Collaboration with various internal / external teams (Contact Center, Internal Business teams, Aggregators) to ensure timely service to all customers seeking a mortgage product Major Deliverables: Meet & exceed business targets in terms of profitability, optimum product mix and quality of sourcing Should prove to be the one-point contact for all financial needs for his/ her customer Zero error in adherence to policies and systems as specified Quality of files sourced should be as per specified guidelines Forging targeted number of client relationships within the agreed timelines Meet & exceed customer acquisition targets Timely update for all leads shared by Internal / External stakeholders. Meeting sales targets for HL products in the assigned territory Ensuring the customer satisfaction matrix is met for all client relationships Timely MIS reporting to all concerned. Clear the certification examination within specified timelines Specialized job competencies: Knowledge about all financial products like Home Loans, Mortgages Knowledge about statutory compliance & local market procedures Knowledge about legal agreement reviews, Data Uploads across SFDC, Ability to crunch large data & present the same for opportunity sizing. Excellent communication and presentation skills Should be able to talk and convince both internal and external stakeholders & execute actionables in a timely manner. Graduate : Yes Masters/Postgraduate: Optional Desired Experience: Minimum 1- 2 years experience in Offline/Online Channel /Home Loan / Affordable Housing Finance sales Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Profitability Management - Maintaining & optimizing profitability for the branch Target setting & management Monitoring branch targets in numbers & volumes Portfolio quality management through superior underwriting, working closely with collections Cost management managing all branch operating costs including cost of acquisition, operations etc. People management Motivating team, handling HR & administration function of the branch Customer experience management Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues. Achieve contributed value targets set for the branch Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds

POSITION SUMMARY: Associate will be responsible for: Reviewing loan and validating fees before closing Collaborating with vendors, loan processors and closers to resolve any missing conditions JOB FUNCTIONS AND RESPONSIBILITIES Understand Loan Origination process. Review mortgage-related documents for completion and accuracy. Ensure documents meet Investor requirements and guidelines. Update required data accurately in PHH system. Highlight and escalate in case of compliance or guidelines violation. Work in excel spreadsheets that are used for tracking and reporting. EDUCATION / EXPERIENCE Should be a graduate. Understanding of the Mortgage Servicing Industry. Effective communication and analytical skills required. Proficient in MS Office (Excel, Word and PowerPoint). No documented disciplinary action in the past 12 months. Should have an Appraisal rating of Fully Meets Expectations or above in the last completed performance cycle. Should have completed 12 months in the organization and 9 months in the current role. WORK SCHEDULE OR TRAVEL REQUIREMENTS Night shift and should report to office for training purpose.

POSITION SUMMARY: Associate will be responsible for: Reviewing loan and validating fees before closing Collaborating with vendors, loan processors and closers to resolve any missing conditions JOB FUNCTIONS AND RESPONSIBILITIES Understand Loan Origination process. Review mortgage-related documents for completion and accuracy. Ensure documents meet Investor requirements and guidelines. Update required data accurately in PHH system. Highlight and escalate in case of compliance or guidelines violation. Work in excel spreadsheets that are used for tracking and reporting. EDUCATION / EXPERIENCE Should be a graduate. Understanding of the Mortgage Servicing Industry. Effective communication and analytical skills required. Proficient in MS Office (Excel, Word and PowerPoint). No documented disciplinary action in the past 12 months. Should have an Appraisal rating of Fully Meets Expectations or above in the last completed performance cycle. Should have completed 12 months in the organization and 9 months in the current role. WORK SCHEDULE OR TRAVEL REQUIREMENTS Night shift and should report to office for training purpose.

POSITION SUMMARY The Senior Auditor reports to Team Leader, Originations Credit Quality Control. The team is responsible to review loans from an underwriter s perspective for Forward and Reverse Lending (Pre and Post Funding) and provide appropriate and timely feedback to the underwriter. The position requires a thorough understanding of Conventional, FHA and VA underwriting guidelines for Forward and Reverse Lending transactions. The Auditor is responsible to review a loan sample selected for prefunding quality assurance underwriting and/or post funding review due diligence underwriting, including but not limited to, ensuring the loan meets investor/insurer requirements, limited regulatory requirements and is within risk tolerance as it relates to mortgage lending. JOB FUNCTION AND RESPONSIBILITIES: The Quality Control Senior Auditor reports to Team Leader, Originations Credit Quality Control. The team is responsible to review loans from an underwriter s perspective for Forward and Reverse Lending (Pre and Post Funding) and provide appropriate and timely feedback to the underwriter with strong organizational, problem-solving, and analytical skills and acute attention to details. The position requires a thorough understanding of Conventional, FHA and VA underwriting guidelines for Forward and Reverse Lending transactions. Thorough working knowledge of US mortgage documentation, policies, compliance, and procedures along with investor guideline requirement. High level of proficiency with mortgage loan processing and underwriting systems and must have in-depth knowledge of Conforming, Non-conforming, FHA, and VA investor requirements. The Auditor is responsible to review a loan sample selected for prefunding quality assurance underwriting and/or post funding review due diligence underwriting, including but not limited to, ensuring the loan meets investor/insurer requirements, limited regulatory requirements and is within risk tolerance as it relates to mortgage lending. Complete working knowledge on 4 C s (Credit, Capacity, Capital, and Collateral). Conventional and government investor specific working knowledge on all types of income calculation, credit reviews, Assets/Capital review, Appraisal review, AUS based and Manual underwriting related guideline requirements. QUALIFICATION: Bachelor s degree preferred. 3-5 years minimum Quality Control OR Mortgage Underwriting experience is required. Must have in-depth knowledge of Conforming, Non-conforming, FHA, and VA underwriting requirements Must have mortgage industry experience. Thorough working knowledge of real estate documentation, policies, compliance, and procedures. High level of proficiency with mortgage loan processing and underwriting systems. Commitment to excellence and high standards. Strong organizational, problem-solving, and analytical skills. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Acute attention to detail. Proficient on computer programs required for position. Good judgment with the ability to make timely and sound decisions. WORK SCHEDULE OR TRAVEL REQUIREMENTS: Mid-Shift

Role & responsibilities Job Description- 1. Should have a good experience in sales of mortgage products. 2. Should have a good exposure in the DSA Channel. 3. Should have experience in handling high ticket size mortgage products. 4. Should have experience in team handling.

We are looking for collection managers to handle our Retail and BB portfolio in Pune and Nashik region. The role holder is responsible for meeting the target assigned for the portfolio and vendor managed. Key responsibilities include achievement of set targets along with 100% process adherence. Collection Manager/ Agency Manager to ensure that the vendor adheres to the regulatory norms & process requirements which have been communicated as a part of COC/ agreement during empanelment. Ensure 100% allocation of the portfolio allocated for field coverage & payment follow up Ensure adequate workforce is deployed by the vendor for field coverage of accounts allocated across pin codes/ geographies Field workforce has to be DRA Certified as per regulatory norms All resources managing YBL portfolio have to have valid YBL ID cards & receipt books issued All payments collected on field to be deposited/ applied within the TAT Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved Timely submission of used receipts & ensuring payment application within the approved TAT. Receipt reconciliation to be done within the approved cut off date Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate Field follow up to be updated in DCR & trails to be sent to Central Team for updation in V+ for all cases referred/ allocated Communication on pickups for accounts where pickups have been generated Ensure vendor payouts are timely raised & commission is subsequently paid to vendors Agency to operate within the regulatory framework with 100% compliance of regulatory norms Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate Ensure regular exchange with agency proprietor on key deliverables & process norms on any variance/ process gap Ensure quality resources are hired & deployed by agency proprietor on YBL portfolio Ensure regular agency visits & review with field team Ensure there is no financial/ non-financial exchange with any third party (customer/ agency resources etc) All communication to the agencies to be sent only on registered email id Ensure all customer interactions are updated in DCR for future reference Ensure all customer issues involving judicial bodies are highlighted to all internal stake holders (Legal/ Compliance) Ensure rightful representation of the Bank in any customer/ third party interaction Timely closure of receipt reconciliation & providing confirmation on data destruction

The Senior Auditor reports to Team Leader, Originations Credit Quality Control- The team is responsible to review loans from an underwriter s perspective for Forward and Reverse Lending (Pre and Post Funding) and provide appropriate and timely feedback to the underwriter- The position requires a thorough understanding of Conventional, FHA and VA underwriting guidelines for Forward and Reverse Lending transactions- The Auditor is responsible to review a loan sample selected for prefunding quality assurance underwriting and/or post funding review due diligence underwriting, including but not limited to, ensuring the loan meets investor/insurer requirements, limited regulatory requirements and is within risk tolerance as it relates to mortgage lending- JOB FUNCTION AND RESPONSIBILITIES: The Quality Control Senior Auditor reports to Team Leader, Originations Credit Quality Control- The team is responsible to review loans from an underwriter s perspective for Forward and Reverse Lending (Pre and Post Funding) and provide appropriate and timely feedback to the underwriter with strong organizational, problem-solving, and analytical skills and acute attention to details- The position requires a thorough understanding of Conventional, FHA and VA underwriting guidelines for Forward and Reverse Lending transactions- Thorough working knowledge of US mortgage documentation, policies, compliance, and procedures along with investor guideline requirement- High level of proficiency with mortgage loan processing and underwriting systems and must have in-depth knowledge of Conforming, Non-conforming, FHA, and VA investor requirements- The Auditor is responsible to review a loan sample selected for prefunding quality assurance underwriting and/or post funding review due diligence underwriting, including but not limited to, ensuring the loan meets investor/insurer requirements, limited regulatory requirements and is within risk tolerance as it relates to mortgage lending- Complete working knowledge on 4 C s (Credit, Capacity, Capital, and Collateral)- Conventional and government investor specific working knowledge on all types of income calculation, credit reviews, Assets/Capital review, Appraisal review, AUS based and Manual underwriting related guideline requirements- QUALIFICATION: Bachelor s degree preferred- 3-5 years minimum Quality Control OR Mortgage Underwriting experience is required- Must have in-depth knowledge of Conforming, Non-conforming, FHA, and VA underwriting requirements Must have mortgage industry experience- Thorough working knowledge of real estate documentation, policies, compliance, and procedures- High level of proficiency with mortgage loan processing and underwriting systems- Commitment to excellence and high standards- Strong organizational, problem-solving, and analytical skills- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm- Acute attention to detail- Proficient on computer programs required for position- Good judgment with the ability to make timely and sound decisions

Profitability Management - Maintaining & optimizing profitability for the branch Target setting & management Monitoring branch targets in numbers & volumes Portfolio quality management through superior underwriting, working closely with collections Cost management – managing all branch operating costs including cost of acquisition, operations etc. People management Motivating team, handling HR & administration function of the branch Customer experience management Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues. Achieve contributed value targets set for the branch Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds

What you will do... Manage the day to day closing pipeline, team management and all aspects related to the Closing Disclosure process. Monitor daily pipeline reports and ensure company policies and procedures are being followed by the associates, manage escalations from client and doing the root cause to fix the same. Maintain routine meetings with direct reports and clients. Troubleshoot and resolve any issues that may arise in the day to day with regard to loans in closing. Monitor quality control of the team work and taking necessary steps to improve team efficiency. Create, document and train CD process/checklist/procedures either solely or as part of larger project management team as a closing subject matter expert. Qualifications Skills you bring... A thorough knowledge of all TRID guidelines, CD process and procedures for closing of the loans. Experience with adherence and compliance with mortgage industry practices. 3 years of Closing Disclosure experience. Atleast 1 year of team management experience. Effective communication and team handling skills

Acquire and maintain Mortgages clients from the open market/connector for the bank as per assigned targets Ensure that proper knowledge on the legal and technical aspects of the property is understood by the candidate to and correct documentation.

Role: Cluster Operations Manager Base Location: Anywhere in Mumbai/Thane as per branch locations Branch locations: Thane/Panvel/Kalyan/Andheri Role Responsibilities: Manage Login to Disbursement of Company's lending products (BL, LAP, HL, Machinery, Solar, etc.) Managing assigned cluster of Maharashtra (locations across state) and Chhattisgarh (Raipur) for operations work Regular branch visits to branches falling in assigned cluster Disbursement Process for multiple loan products Post Disbursement Activities Dispatch File/Docket/Repayment/PDD Management Supervisor for Customer Service Audit & Other Compliance Support to Central Ops Team

Returnship Program (RE) - Default Team Lead (US mortgage) Job Title: Team Manager / Team Leader Objectives The Team Manager will be required to lead large teams independently, which will be in the range of about 60 members and ensures all operational duties are carried out in accordance with scheduled rosters and documented policies, and the SLAs set by the client are met. Key Result Areas (KRAs) Leadership: The Team Manager is expected to actively lead and motivate the team for whom he / she is the primary point of contact. The Team Manager is expected to be close to the team and be aware of issues, including potential issues, within the team and appropriately resolve / escalate the same. The Team Manager should be aware of the strengths and weaknesses of his / her team members and provide them with appropriate guidance and direction. The Team Manager is expected to actively promote the company ethos, and create and maintain an environment which encourages retention. The Team Manager is expected to identify and implement feasible solutions to issues which could lead to attrition. Operations: Leads a team of 60 associates and motivates them to achieve the team, project and client’ SLA. Consistently achieves all KPI's and SLA's set by the clients with strict adherence to Quality parameters. Uses quality tools to ensure that there is maximum efficiency & productivity Manages team responsibilities and allocates work to the Team Leaders/SMEs as appropriate. Develop and maintain superior customer connect Appraises the teams on their performance and provides regular feedback. Manages the performance appraisal process / rating . Interacts with support team to manage HR, Risk and other admin activities Follow the governance mechanism established with the client Keep track of all customer feedback/ process issues. Drive actions towards delivery excellence Resource Planning, Recruitment and Work Allocation Ensure that all committed deliverables and services are rendered on schedule and at the defined quality levels Interview and hire new associates as needed to support the growth of the business Prepare and send operational reports and information to management and stakeholders Ensure Compliance and controllership Supervise associates by monitoring volumes and patterns and schedule adherence. Maintain up to date knowledge of government regulations and real estate laws Teamwork: The Team Manager is expected to create and maintain an environment that fosters teamwork, in which each member is an eager contributor. The Team Manager is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. The Team Manager is expected to actively participate and encourage participation in team events. Continuous Improvement: The Team Manager is expected to constantly improve upon current performances and raise the bar of expectations and standards. The Team Leader is also expected to contribute ideas / suggestions which improve the process efficiency or enhance the way we work. The Team Leader should constantly strive to invite suggestions from the team and implement them if found feasible. Appraisals: The Team Manager is expected to conduct and document appraisal reviews of the team members on at least a monthly basis. The Team Manager should give feedback to individual team members in a manner not offensive to the team member, focusing on the performance rather than the personality of the individual, in an unbiased and unprejudiced way. The Team Manager should be objective and specific while delivering feedback and avoid being general. Qualification: Graduate with excellent communications skills (oral & written) Total 5-8 years of experience with a minimum of 4 years of supervisory experience Strong management/people skills US Mortgage Experience Required Strong organizational, planning, and analytical skills. Good mathematical and statistical skills for analysis of data and generation of reports. Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS-office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry knowledge Knowledge of six sigma / quality tools and automation

Position Overview We are seeking a dynamic and results-driven Sales Manager - Home Loans to join our team. This role is pivotal in driving our home loan sales strategy and enhancing customer relationships. The ideal candidate will possess a strong background in sales management, particularly in the mortgage sector, and will be responsible for leading a team to achieve sales targets while ensuring exceptional customer service. This position is based in the vibrant cities of Hyderabad and Bangalore , offering a competitive annual salary of 5,00,000 . Key Responsibilities Develop and implement effective sales strategies to achieve home loan targets. Manage and mentor a team of sales professionals, fostering a culture of high performance and continuous improvement. Build and maintain strong relationships with customers, ensuring their needs are met and exceeded. Conduct market research to identify new opportunities and trends in the home loan sector. Collaborate with other departments to streamline processes and enhance customer experience. Prepare and present sales reports to senior management, providing insights and recommendations. Stay updated on industry regulations and compliance requirements related to home loans. Participate in networking events and industry conferences to promote the company and its offerings. Qualifications The ideal candidate will possess the following qualifications: A minimum of 2 to 7 years of experience in sales management, preferably in the home loan or mortgage industry. Proven track record of achieving sales targets and driving revenue growth. Strong understanding of customer relationship management and sales processes. Excellent communication and interpersonal skills, with the ability to build rapport with clients. Demonstrated leadership skills, with experience in managing and developing a sales team. Knowledge of home loan products, mortgage processes, and related financial services. Ability to work independently and as part of a team in a fast-paced environment. Willingness to work on-site during day shifts. This is a full-time position with 5 openings available. If you are passionate about sales and have a strong background in home loans, we encourage you to apply and become a part of our growing team. Join us in making a difference in the lives of our customers by helping them achieve their dream of home ownership!

Returnship Program - Team Leader for Retail Banking Operations (RE) Education/ Experience / Expectations Any graduate with a minimum 8+ years of work experience in international banking industry General awareness of the international banking products and services Open for Night shifts (6PM IST to 4AM IST) – No rotational or Day Shift Location – Chennai & Hyderabad Job Description: Manage day to day operations meet/exceed the customer SLAs / expectations in terms of quality, TAT & Productivity and maintain internal metrics to measure performance, Identifying and correcting problem areas Attention to detail and should be able to act as an SME of the process and should be able to grasp new concepts from onshore SMEs and cascade them to the team and maintain repository database Mentor team members in picking up concepts and achieve expected results Manage the Bank's branch requests and maintain relationship and Timely completion and review daily inflow from commercial bankers, bank customers and prospects Action and respond to Ad-hoc requests and escalations in a timely fashion Expertise in Credit Card Onboarding, mutual funds allocation and portfolio management, Mortgage payments and retail banking Willing to learn with limited training and have complete knowledge of Client databases/applications designed by company which are unique Supervise associates by monitoring volumes and patterns and schedule adherence. Report daily performance metrics, maintain agent level performance database and manage individual performance metrics Maintain a database to track all customer complaints/ process issues and causes and drive actions to minimize them Manage administrative functions of the team: Support hiring, maintaining cleanliness in ODC and managing ad hoc requests from Admin and transport teams Maintain and update customer account related information in client applications. Work in Hybrid model environment Expertise in Excel – mandate

We are looking to recruit a Assistant Manager - Mortgage for managing bank/Nbfc relationships and offering the best mortgage services to our consumers. - This role would entail tie ups with all Banks and NBFC as loan partners on best terms. - Pitch the different loan schemes to our consumers and convert them. - Achieve monthly loan disbursal targets. General Requirement : - Study and prepare comparatives of products offering of multiple financers. - Work extensively on New Acquisition of banks/NBFCs and leasing companies as our financing partners. - Excellent interpersonal, problem solving, relationship building skills. - Must be a self-starter and work with a sense of urgency. Desired Candidate Profile : - Industry Preferred: Banking, Insurance, NBFC, and Home Loans. - Experience - Graduate with an experience 2 to 5 years. - Existing relationships with Banks/NBFCs preferred. Interested candidates can share resume at hr@houseeazy.com or whatsapp at 9560078207

Openings for Underwriter Looking for an experience with Underwriter or Mortgage HR Aditi@ 7795311459 ruth@9590520040 immediate joiner Available Positions:-Underwriter location:manayatha tech park Need min 1 year experience in mortgage or underwriter salary upto 8.5lks

We are hiring smart sales professional on the rolls of AU Bank for the profile of Sales officer & Business Manager in Micro Business Loan vertical Locations- Jaipur Interview Date - 23rd -July-25 Timing - 10. Am to 4 PM Interview Venue - AU Small Finance Bank - Shop No G1 ARG North Avenue Sikar Road Vki Jaipur 302013 Contact Person - Mr. Shyam Bihari Khandelwal & Mr. Anuraag Kumawat . Job Responsibilities: 100% achievement of the assigned targets for sales and collection. Doing Marketing activities, leafleting, Canopy. Identifying new source of business prospect and areas. Coordinating with prospective customer and existing customers for sourcing new business . Serving customer queries and Build up customer relationship and develop brand value in the market. Attending all the customer queries and providing resolution of their issues accordingly. Portfolio Management in Co-ordination with Operations & Collection department. Physical verification of customer's residence, business and any other asset crucial from credit point of view and taking photographs. Following BM/PM and senior instruction , coordinating with FI, Collection , Valuation , Legal team for getting the desired visits reports done . Visiting the customers for first FI and meeting, taking the seniors to the customer place for visit and verification. Physical Verification of credit related documents like ITR'S, Bank Statements, receipts, ledger etc. and the property documents- Doing OSV ( Original Seen and verified) of these documents. Preparing basic CAM (Credit Appraisal Memo). Taking reference check of customer from local market and existing customers. Following policies & procedure as laid down by the company. Portfolio Management and visit to delinquent cases, doing collection of EMIs of such delinquent cases in calibration with collection team. Awareness, maintaining and stopping the Early Delinquency , Nonstarter cases in portfolio, train the team in order to be goal oriented and action oriented, deciding for the treatment of such cases wisely. Maintaining least OTC / PDD pendency and timely clearance of the same. Ensure to maintain non RPDC portfolio , all cases of portfolio should be ACH. Maintaining and collection of fresh bouncing cases EMI with charges as mentioned in policy, try to correct the operational errors and get the 100% cases repayment in NON PDC mode. collection of fresh data from open marketing activities for tele calling and self sourcing . Following of the leads so generated from this data receiving from telemarketing team . Completing the documentation of the files , filling the agreements , formats and other formalities for the disbursement of the case . Clearing all queries coming from credit , OPS , Legal , Valuation . Timely submission of daily MIS and sourcing data to reporting authority . Providing true and fair opinion based on customer's interaction. Clearing all the queries of the customer and make sure to clear him final ROI , Fees , Charges , and all other terms of the case absolute terms . Should not involve in any financial/non-financial transaction with the customer. Maintaining good and decent behavior while dealing with the customer, visiting his property, shop , go down and specially while taking photos of the property and house and surrounding with permission of the customer. Conducting the customer reference checks with at most sincerity and maturity - so the goodwill of the client should not be hampered or no defame should be there . Be sure not to disclose any financial or personal information of the existing / new clients with any ( existing / prospective clients ) or to anybody whomsoever outside company. Desired Profile: Min- 3 Years to 10 Year of experience in sales Age- Max 40 Should be comfortable with smart phones and computers and able to execute the basic functions on both the platforms, good knowledge of local demographics, Bearing KYC , NOC from other institution ( if coming from another FI/ employer) Should be preferably from local area having geographical knowledge of the place Customer Focus, Integrity Inclination towards Action and Urgency, Dynamic Growth Hard Work and orientation towards detailing

We are hiring smart sales professional on the rolls of AU Bank for the profile of Sales officer & Business Manager in Micro Business Loan vertical Locations- Jaipur Interview Date - 23rd -July-25 Timing - 10. Am to 4 PM Interview Venue - AU Small Finance Bank - Atish Market 3rd floor sunny trade center new gopalpura by pass Jaipur 302020 Contact Person - Mr. Deepak sharma & Miss Kritka . Job Responsibilities: 100% achievement of the assigned targets for sales and collection. Doing Marketing activities, leafleting, Canopy. Identifying new source of business prospect and areas. Coordinating with prospective customer and existing customers for sourcing new business . Serving customer queries and Build up customer relationship and develop brand value in the market. Attending all the customer queries and providing resolution of their issues accordingly. Portfolio Management in Co-ordination with Operations & Collection department. Physical verification of customer's residence, business and any other asset crucial from credit point of view and taking photographs. Following BM/PM and senior instruction , coordinating with FI, Collection , Valuation , Legal team for getting the desired visits reports done . Visiting the customers for first FI and meeting, taking the seniors to the customer place for visit and verification. Physical Verification of credit related documents like ITR'S, Bank Statements, receipts, ledger etc. and the property documents- Doing OSV ( Original Seen and verified) of these documents. Preparing basic CAM (Credit Appraisal Memo). Taking reference check of customer from local market and existing customers. Following policies & procedure as laid down by the company. Portfolio Management and visit to delinquent cases, doing collection of EMIs of such delinquent cases in calibration with collection team. Awareness, maintaining and stopping the Early Delinquency , Nonstarter cases in portfolio, train the team in order to be goal oriented and action oriented, deciding for the treatment of such cases wisely. Maintaining least OTC / PDD pendency and timely clearance of the same. Ensure to maintain non RPDC portfolio , all cases of portfolio should be ACH. Maintaining and collection of fresh bouncing cases EMI with charges as mentioned in policy, try to correct the operational errors and get the 100% cases repayment in NON PDC mode. collection of fresh data from open marketing activities for tele calling and self sourcing . Following of the leads so generated from this data receiving from telemarketing team . Completing the documentation of the files , filling the agreements , formats and other formalities for the disbursement of the case . Clearing all queries coming from credit , OPS , Legal , Valuation . Timely submission of daily MIS and sourcing data to reporting authority . Providing true and fair opinion based on customer's interaction. Clearing all the queries of the customer and make sure to clear him final ROI , Fees , Charges , and all other terms of the case absolute terms . Should not involve in any financial/non-financial transaction with the customer. Maintaining good and decent behavior while dealing with the customer, visiting his property, shop , go down and specially while taking photos of the property and house and surrounding with permission of the customer. Conducting the customer reference checks with at most sincerity and maturity - so the goodwill of the client should not be hampered or no defame should be there . Be sure not to disclose any financial or personal information of the existing / new clients with any ( existing / prospective clients ) or to anybody whomsoever outside company. Desired Profile: Min- 3 Years to 10 Year of experience in sales Age- Max 40 Should be comfortable with smart phones and computers and able to execute the basic functions on both the platforms, good knowledge of local demographics, Bearing KYC , NOC from other institution ( if coming from another FI/ employer) Should be preferably from local area having geographical knowledge of the place Customer Focus, Integrity Inclination towards Action and Urgency, Dynamic Growth Hard Work and orientation towards detailing

We are hiring smart sales professional on the rolls of AU Bank for the profile of Sales officer & Business Manager in Micro Business Loan vertical Locations- Jaipur Interview Date - 23rd -July-25 Timing - 10. Am to 4 PM Interview Venue - AU Small Finance Bank - Scheme no 12 plot no. 2Kanata Chouraha Kalyan kunj colony johotwara Jaipur Rajasthan 302012 Contact Person - Mr. Gajanand sharma & Miss sheetal sharma . Job Responsibilities: 100% achievement of the assigned targets for sales and collection. Doing Marketing activities, leafleting, Canopy. Identifying new source of business prospect and areas. Coordinating with prospective customer and existing customers for sourcing new business . Serving customer queries and Build up customer relationship and develop brand value in the market. Attending all the customer queries and providing resolution of their issues accordingly. Portfolio Management in Co-ordination with Operations & Collection department. Physical verification of customer's residence, business and any other asset crucial from credit point of view and taking photographs. Following BM/PM and senior instruction , coordinating with FI, Collection , Valuation , Legal team for getting the desired visits reports done . Visiting the customers for first FI and meeting, taking the seniors to the customer place for visit and verification. Physical Verification of credit related documents like ITR'S, Bank Statements, receipts, ledger etc. and the property documents- Doing OSV ( Original Seen and verified) of these documents. Preparing basic CAM (Credit Appraisal Memo). Taking reference check of customer from local market and existing customers. Following policies & procedure as laid down by the company. Portfolio Management and visit to delinquent cases, doing collection of EMIs of such delinquent cases in calibration with collection team. Awareness, maintaining and stopping the Early Delinquency , Nonstarter cases in portfolio, train the team in order to be goal oriented and action oriented, deciding for the treatment of such cases wisely. Maintaining least OTC / PDD pendency and timely clearance of the same. Ensure to maintain non RPDC portfolio , all cases of portfolio should be ACH. Maintaining and collection of fresh bouncing cases EMI with charges as mentioned in policy, try to correct the operational errors and get the 100% cases repayment in NON PDC mode. collection of fresh data from open marketing activities for tele calling and self sourcing . Following of the leads so generated from this data receiving from telemarketing team . Completing the documentation of the files , filling the agreements , formats and other formalities for the disbursement of the case . Clearing all queries coming from credit , OPS , Legal , Valuation . Timely submission of daily MIS and sourcing data to reporting authority . Providing true and fair opinion based on customer's interaction. Clearing all the queries of the customer and make sure to clear him final ROI , Fees , Charges , and all other terms of the case absolute terms . Should not involve in any financial/non-financial transaction with the customer. Maintaining good and decent behavior while dealing with the customer, visiting his property, shop , go down and specially while taking photos of the property and house and surrounding with permission of the customer. Conducting the customer reference checks with at most sincerity and maturity - so the goodwill of the client should not be hampered or no defame should be there . Be sure not to disclose any financial or personal information of the existing / new clients with any ( existing / prospective clients ) or to anybody whomsoever outside company. Desired Profile: Min- 3 Years to 10 Year of experience in sales Age- Max 40 Should be comfortable with smart phones and computers and able to execute the basic functions on both the platforms, good knowledge of local demographics, Bearing KYC , NOC from other institution ( if coming from another FI/ employer) Should be preferably from local area having geographical knowledge of the place Customer Focus, Integrity Inclination towards Action and Urgency, Dynamic Growth Hard Work and orientation towards detailing

Job Description for Team Leader Job Title: Team Leader Reporting to: Team Manager/Delivery Manager, Operations Objectives The Team Leaders objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team Manager/Delivery Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Leadership: The Team Leader is expected to actively lead and motivate the team for whom he / she is the primary point of contact. The Team Leader is expected to be close to the team and be aware of issues, including potential issues, within the team and appropriately resolve / escalate the same. The Team Leader should be aware of the strengths and weaknesses of his / her team members and provide them with appropriate guidance and direction. The Team Leader is expected to actively promote the company ethos, and create and maintain an environment which encourages retention. The Team Leader is expected to identify and implement feasible solutions to issues which could lead to attrition. Operations: Experience of working in US Mortgage Escrow experience Understand escrow lines or products Knowledge of core logic, lareta, proctor or assurant activities Understood Tax amount reporting, pre-boarding loans, comprehension of HUD and Initial escrow statement, working in Escrow set-up, Analysis and Cancellations. Knowledge of mobile homes (good to have) Mortgage Insurance cancellations, Hazard Insurance Must have knowledge on loss drafts, flood zones, hazard claim filing etc The Team Leader is expected to ensure that all team members meet or exceed the productivity and quality targets and recommend corrective action necessary for underperformers. The Team Leader is expected to ensure smooth operations on a daily basis, by ensuring all service level agreements are met in terms of quality, productivity, and turnaround time by active interaction with the business area. The Team Leader is expected to take ownership of identification and resolution of daily operational, admin and technical issues. The Team Leader should ensure timely and accurate submission of all reports sought by the management or by the business area and ensure high levels of internal and external customer service. The Team Leader is expected to periodically review and suggest possible revision of the quality and productivity targets based on the teams performance, in order to improve overall process efficiency and deliver excellent customer service. The Team Leader is expected to Initiate Training and Updates to the team members The Team Leader is expected to keep the Manager appraised of member’s needs, staffing issues, technical and performance issues The Team Leader is expected to interact with the BA in order to be transparent on the business front Teamwork: The Team Leader is expected to create and maintain an environment that fosters teamwork, in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. The Team Leader is expected to actively participate and encourage participation in team events. Continuous Improvement: The Team Leader is expected to constantly improve upon current performances and raise the bar of expectations and standards. The Team Leader is also expected to contribute ideas / suggestions which improve the process efficiency or enhance the way we work. The Team Leader should constantly strive to invite suggestions from the team and implement them if found feasible. Appraisals: The Team Leader is expected to conduct and document appraisal reviews of the team members on at least a monthly basis. The Team Leader should give feedback to individual team members in a manner not offensive to the team member, focusing on the performance rather than the personality of the individual, in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. The Team Leader is expected to be open and receptive to feedback. Qualification: Graduate 6+ years of experience in U.S Mortgage Servicing\Default Servicing\Escrow Good understanding of U.S. Mortgage Banking\Loan Servicing cycle Minimum of 2 years in the team handling role Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS-office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry knowledge Interested candiates please share your resume to priyadarshini.narayanan@cognizant.com

Job Description Job Title : SME/SPE Reporting to : Team Manager/Team leader, Operations Objectives The SMEs objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Operations: SME needs to be an expert in US Mortgage Loss Mitigation process (End to End) especially in Loan Document Intake, Trial Payment Plan Monitoring, Mod Fulfilment and identifying all kinds of Loss Mitigation documents. 4+ years experience working with US Mortgage Loss Mitigation in a servicing/collections environment. 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required. The SME is responsible for maintaining constant Loss Mitigation end to end process knowledge in the team. Maintaining and documenting all process and investor updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors. Regular cascading / providing training/ refreshers sessions on updates latest updates received from business and investors to all team members. Conduct the regular knowledge checks with the teams. Actively involved in suggesting and driving process improvements. Should have multi-tasking skills as a Trainer / QC / Processor and conduct refresher trainings / handle Quality sessions as per process requirement. Monitor and coach underperformers to improve their quality and efficiency. Be a part of the regular production and produce agreed numbers. Address and ensure resolution on all process related queries of the team members. Qualification: Graduate any discipline. 4 - 5 years of experience in BPO, US Mortgage/ Data Processing background. Minimum of 2 years in the Sr. Loss Mitigation/ Default Servicing / escrow Skill Sets Experience in Loss Mitigation, foreclosure, bankruptcy, and mortgage servicing life cycle. Should have knowledge of banking industry rules and regulations, and government regulations regarding Loss Mitigation/ Default Servicing / escrow The ability to multitask and follow mortgage-servicing guidelines accurately is imperative. Need to be well-versed with US Regulatory and investor guidelines. Good interpersonal skills Good written and verbal Communication skills Analytical and good judging skills Ability to grasp and learn quickly. Ability to coach Self-motivated MS Office Knowledge Ability to plan. Should be able to prioritize the daily work. Flexibility to work in different shifts. Open to work in night shifts If interested, please share your resume to priyadarshini.narayanan@cognizant.com

The primary objective of the Collections Specialist role at Wipro is to deliver high-quality support throughout the collections process. Your core responsibilities will include proactively addressing and resolving client issues through direct engagement or, when necessary, timely escalation to maintain compliance with established process Service Level Agreements (SLAs). This role demands a strong focus on customer satisfaction, retention, and ensuring accurate handling of information to streamline operations. Qualifications: - A minimum of 1 year of experience in collections across any sector, demonstrating a solid understanding of the collections process. - 2 years of contact center experience preferred, showcasing your ability to handle customer inquiries effectively. - Educational background: College Graduates or High School Graduates are encouraged to apply. - Exceptional oral and written communication skills, complemented by effective listening abilities. - A customer-centric approach, emphasizing empathy and understanding in all interactions. - Strong attention to detail to ensure accuracy in data management and reporting. - Proficiency in computer applications, specifically MS Office and a good understanding of internet-based tools. - Ability to handle customer interactions politely and professionally to instill confidence. - Flexibility to work in shifts, accommodating varying schedules as needed. - Dependable and goal-oriented, with a proven ability to meet targets. - Desirable: Insight into self and others to foster effective communication and teamwork. Responsibilities: - Manage delinquent accounts and execute dedicated collection activities with sensitivity and professionalism. - Engage with customers through calls to update them on their account status and facilitate the collection of overdue amounts. - Skillfully negotiate with customers in a firm yet respectful manner to achieve successful resolution of outstanding debts. - Update internal systems and document service requests based on customer interaction feedback. - Consistently adhere to relevant laws and regulations in all collection activities to maintain ethical standards. - Coordinate effectively with internal departments and external partners to gather necessary information for customer inquiries. - Ensure that each customer receives the right service to enhance satisfaction and trust. Mandatory Skills: Mortgage( DM) Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.,

Role & responsibilities a) Field Visit for client sourcing b) Knowledge of local market conditions c) Gathering and building on references. d) Builds and maintains a steady relationship with customers. e) Fundamental legal documentation understanding. Preferred candidate profile Experience : Fresher/ Minimum 6 months experience in Home loan product. Age: 20 to 35 Yrs Education: Graduation & Above Interested candidate can call to 9441750627 or can share your CV to Ramachandra.Gundabattula@smfgindia.com

Location: Bangalore (Basavanagudi) Employment Type: Full-time Consultant Experience: 10+ Years Educational Qualifications Bachelor/Master of Law (LLB/LLM) LLM from any reputed public university is an added advantage Experience Requirements Minimum 10+ years of relevant experience in real estate/property law Proven experience managing Land and Real Estate Property portfolios Exposure to Banking/NBFCs, Developer firms, Law Firms, or Real Estate sectors is preferred Must have experience in managing a legal team of 15+ members Strong experience in client interaction, relationship management, and understanding client expectations Role Overview Draft and review Title Opinions using the Maatrum platform Lead and mentor a legal team of 10+ members, ensuring quality, compliance, and performance standards Serve as the primary point of contact for key clients , ensuring timely communication, understanding of their policy framework, and delivery of accurate legal reports Liaise with internal stakeholders across Operations and Technology to improve TAT and enhance workflows Uphold the quality of legal reports in line with both client credit policies and Maatrums internal standards Provide legal guidance and support to ensure smooth end-to-end report processing Drive efficiency, accountability, and continuous improvement within the legal team We are looking for a seasoned legal professional with strong leadership capabilities, real estate expertise, and excellent client management skills. If you are passionate about driving innovation in legal services and leading high-performing teams