We are seeking a detail-oriented Commercial QC Analyst to ensure the accuracy and compliance of commercial loan files in the U.S. mortgage domain. The role requires strong attention to detail, understanding of U.S. commercial loan documentation, and familiarity with regulatory standards, especially for SBA loans. We are looking immediate joiners for this profile. Responsibilities Conduct thorough reviews of U.S. commercial mortgage loan files for accuracy, completeness, and compliance with internal policies and federal regulations. Validate key loan elements including borrower details, property information, collateral, terms, financial documents and credit memos. Ensure timely uploading of SBA (Small Business Administration) loan documents and coordinate the collection of all required signatures. Cross-check documentation against loan origination systems (LOS) and ensure all supporting documentation is consistent and in place. Identify errors or inconsistencies in loan packages. Communicate proactively with Loan Officers, Underwriters, and Closing teams to resolve discrepancies. Maintain logs of quality control reviews and prepare detailed reports for management. Stay updated on evolving SBA and commercial lending compliance requirements. Recommend process improvements to enhance the accuracy and efficiency of the quality control process. Qualifications Working knowledge of commercial loan structures and SBA documentation requirements. Familiarity with U.S. mortgage regulations. Strong attention to detail and organizational skills. Proficiency in MS Office and loan origination systems. Strong written and verbal communication skills.
Profile Summary: The encompass Support & Solutions Specialist should be a motivated individual with a desire to contribute to a fast-paced, growing company. The candidate will be responsible for a variety of activities in collaboration with the various departments across Residential Lending. We are ideally looking for immediate joiner for this profile. Responsibilities 1) Support daily operations for the Residential Lending Department Examples include, but are not limited to: --> Provide general and technical support to internal & external clients related to: Encompass Loan Portals Third-party integrations Applications Mobile App --> User/System account maintenance (password resets, permissions, etc.) 2) Investigate unassigned loan applications. 3) Assist with reassignment of loan files. 4) Create workflows, input forms, custom fields, documents, and business rules within Encompass. 5) Evaluate & improve process flows. 6) Design, build, implement, and support various projects/initiatives. 7) Design reports & analyze data. 8) Other duties as assigned based on business needs. Qualifications: Familiarity with Encompass 2+ years of advanced coding experience within Encompass using Visual Basic. NET Some experience in the mortgage industry and loan origination life cycle Proficient in Microsoft Excel Strong communication, interpersonal, and organizational skills Detail-oriented, problem-solving, and multi-tasking abilities. (Preferred, but not required) Familiarity with Android & Apple mobile devices Experience with SDKs and APIs Experience with Encompass integrations including nCino Mortgage (SimpleNexus) and Blend Experience with Power BI and Relcu Experience with C# & HTML
Profile Summary: The Encompass Admin Support Specialist should be a motivated individual with a desire to contribute to a fast-paced, growing company. The candidate will be responsible for a variety of activities pertaining to Maintenance, Management and Supporting Encompass in collaboration with the various departments across Residential Lending. We are ideally looking for immediate joiner for this profile. Responsibilities: Support daily Maintenance and Support for the Residential Lending Department for Encompass. Familiarity with Encompass. General knowledge of mortgage processes. Design, build, implement, and support various projects for Encompass. Other duties assigned are based on business needs. Qualifications: Familiarity with Encompass. 2+ years of advanced coding experience within Encompass using Visual Basic. NET preferred. Some experience in the mortgage industry. Proficient in Microsoft Excel Strong communication, interpersonal, and organizational skills. Detail-oriented, problem-solving, and multi-tasking abilities. (Preferred, but not required) Familiarity with Blend VB.NET KensieMae tools LO Connect
Profile Summary: The Support & Solutions Specialist is a proactive and detail-oriented professional who thrives in a fast-paced, growth-oriented environment. This role requires strong critical thinking and analytical skills to effectively troubleshoot issues, evaluate processes, and implement thoughtful solutions. The Specialist will be responsible for maintaining, managing, and supporting Encompass and other technologies used across the Residential Lending department, while collaborating cross-functionally to drive process improvements and deliver impactful results. We are ideally looking for immediate joiner for this profile. Key Responsibilities: Provide daily technical and operational support to the Residential Lending department Partner with cross-functional teams to identify opportunities for process improvement and workflow optimization Design, build, document, implement, and maintain enhancements within (but not limited to) Encompass Manage onboarding and offboarding processes, including new hire setup and terminations Perform other ad hoc tasks and projects as needed to support evolving business needs. Qualifications: Familiarity with Encompass General knowledge of the mortgage process Proficient in Microsoft Excel Strong communication, interpersonal, and organizational skills Critical thinking, detail-oriented, problem-solving, and multi-tasking abilities (Preferred, but not required) Familiarity with Blend VB.NET async JavaScript KensieMae tools LO Connect Zendesk
US Banking Deposit Operations Job Title: Deposit Operations Associate Working Hours: US Hours EST Office Location: Leader Document Processing, Gurgaon. Remote/Onsite/Hybrid: Remote (Work from Home) We are looking for exceptionally dedicated team members to join us to serve one of our clients, which is one of Massachusettss fastest growing community banks and mortgage lenders. Summary The Deposits Operations Associate role performs all banking transactions, including opening accounts, checking & savings deposits, IRA's, business retirement accounts and various types of payments in accordance with bank policies. Understands and adheres to security and compliance policies and procedures. Responsibilities: Maintains a high level of understanding of all products and services provided by the Bank. Maintains a high level of service quality by acknowledging the customer's presence through a professional greeting and developing an interpersonal relationship built upon an understanding of customer needs. Conveys to customers an eagerness/willingness to help. Meets customer needs through problem solving techniques as required. Conducts business in a professional manner and maintains a neat and orderly work area. Establishes and maintains a good working relationship with all personnel. Performs all banking transactions, including opening accounts, checking & savings deposits, IRA's, business retirement accounts, and various types of payments, in accordance with Bank policy. Understands and adheres to security and compliance policies and procedures. Comply with all aspects of the Bank Secrecy Act responsibilities include accurately completing Currency Transaction Reports (CTRs), adhering to the Customer Identification Program (CIP) Policy, reporting suspicious activity to your manager, and performing Office of Foreign Assets Control (OFAC) checks. Performs any other duties as may be assigned from time to time by management. Qualifications: High school diploma or equivalent. A minimum of two years US retail banking experience or retail sales and service experience Strong interpersonal skills. Excellent verbal and written communication skills. General personal computer knowledge, prior experience of banking applications preferred. Ability to handle multiple priorities and poses a strong attention to detail. People who are proactive can work independently and take action without needing the help or approval of others. If you're proactive, employers know you can be counted on to deliver results and go above and beyond what is expected of you. Always try to help and approach a problem immediately. Requirements: While performing the duties of this job, the employee is regularly required to talk/hear (e.g., communicate or express oneself while exchanging information). Conform to standards for punctuality, attendance, and professionalism per the Employee Handbook. Listen actively to identify financial needs, including daily banking, borrowing, saving and referral opportunities. Proactively identify, schedule, and conduct external business calls to originate and expand client relationships. Contact existing clients to review relationships, discover opportunities and onboard customers. Maintain knowledge of features and benefits of all products, services, and digital solutions. Identify and offer consumer and business loan solutions that meet borrower's financial goals Handle complex service issues and enlist support of appropriate staff for advanced problem resolution. Process transactions, open accounts, and close HELOC and consumer loans in compliance with performance standards.