Microsoft Dynamics 365 F&O - Application Specialist (Warehouse)

Microsoft Dynamics 365 F&O - Application Specialist (Finance/Warehouse)

Report to : APAC IT Head

Duties and Responsibilities

• Support business functions in describing and documenting business requirements for the

application in scope.

• Convert the business requirements into a development
• maintenance plan for the application in scope respecting the global IT strategy and plan, policies and other relevant frameworks.
• Collaborate with other application specialists ensuring a consistent solution and long-term

governance of data.

• Stay updated on, and evaluate vendor updates, patches and fixes.
• Contribute with skills and knowledge to the development and maintenance plan for the

Application.

• Contribute with skills and knowledge to the work on IT architecture and design rules.
• Introduce new functionality and propose changes to drive business efficiency.
• Follow up on the quality, performance and cost efficiency of the application in scope.
• Document and maintain records of the business requirements for the application and area

in scope.

• Document and maintain records of the implementation of business requirements in the

application in scope.

• Provide second- and third-line support when needed.
• Provide end user training, user manuals and FAQs for the application in scope.
• Drive testing of the application in accordance with the defined test strategy and plan.
• Drive and lead the work on the implementation of compliance to policies, laws and

regulations and relevant industry standards for the application and area in scope.

Mandates

• Propose and define the development and maintenance plan for the application in scope, in

collaboration with business owner, business stakeholders and the architecture team.

• Define the implementation of changes for the application in scope.
• Define the data architecture for the application in scope based on global data architecture.

Approve test protocols.

Qualifications

• Bachelor’s or master’s degree in relevant area
• More than 3 years’ experience from using the application in scope.
• Deep knowledge of business processes supported by the application in scope.
• Experience from working in a multicultural organization.
• Experience of working with ITSM and ITIL.
• Experience of working with agile methods and frameworks.
• Excellent language skills in English.