Microsoft Dynamics 365 CE Functional Consultant

About the Role

Senior Functional Consultant – Microsoft Dynamics 365 Customer Engagement (CE)

You will collaborate with cross-functional teams and stakeholders to translate complex business requirements into innovative, scalable solutions that align with Microsoft best practices.

Key Responsibilities

• Lead full-cycle implementation projects for Microsoft Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service).
• Conduct discovery sessions, requirements analysis, and fit-gap assessments with business stakeholders.
• Design and document end-to-end functional solutions leveraging Dynamics 365 and Power Platform capabilities.
• Configure, test, and deploy CE solutions ensuring alignment with organizational goals and compliance standards.
• Partner with technical consultants to deliver seamless integrations and extensions.
• Drive user adoption through training, change management, and ongoing solution enhancement.
• Stay informed on Microsoft’s product roadmap to advise clients on emerging technologies and best practices.

Required Skills & Experience

• 10+ years of experience

  in Microsoft Dynamics 365 CE / CRM implementations, including at least 5 years in a senior or lead consultant role.
• Deep expertise across core CE modules:

  Sales, Customer Service, Marketing, and Field Service

  .
• Strong understanding of business process design and solution architecture.
• Hands-on experience with

  Power Platform (Power Apps, Power Automate, Dataverse, Power BI)

  .
• Excellent communication, stakeholder engagement, and documentation skills.
• Microsoft Certifications such as

  MB-210, MB-230, MB-240, PL-200, or PL-400

  preferred.

Why Join Us

• Lead impactful digital transformation projects leveraging Microsoft’s latest technologies.
• Collaborate with experienced professionals in a supportive, growth-focused environment.
• Continuous learning and certification support through Microsoft Learning pathways.
• Competitive compensation, professional development, and global exposure.

Empower businesses to achieve more with Microsoft Dynamics 365.

📩 Apply now to join our team of passionate Microsoft Business Applications experts.