Microsoft Consultant

Overview:

The Sr. Microsoft Consultant serves as a trusted advisor to clients, providing consulting and implementation services for Microsoft software and cloud solutions, with a focus on Voice & Collaboration. This role leads technical execution across multiple client projects, contributes thought leadership, and helps shape IT roadmaps aligned with business goals.

Key Responsibilities:

Core Functions:

• Understand client business, systems, challenges, and goals.
• Lead stakeholder brainstorming, technical planning, and design sessions.
• Translate requirements into technical solutions and designs.
• Validate pre-sales designs and participate in technical execution planning.
• Implement solutions following ConvergeOne and industry best practices.
• Maintain documentation and deliverables as per scope.
• Ensure adherence to schedules, budgets, and quality standards.
• Develop prototypes and proofs of concept.
• Conduct internal and client-facing training sessions.
• Collaborate with peers for delivery, problem-solving, and knowledge sharing.

Additional Duties:

• Work independently or as a team lead/member on projects.
• Stay updated on network and cloud technologies.
• Mentor colleagues and contribute to process improvements.
• Lead integration of Microsoft M365 and other collaboration tools.
• Analyze, design, develop, and support various applications.
• Partner with Enterprise Architects to define technical architecture.
• Build and maintain stakeholder relationships.
• Ensure compliance with ISD standards and security practices.
• Lead deployment of modules, upgrades, and fixes.
• Provide budgetary input for staffing and equipment.
• Document system components and modifications.
• Research and implement engineering solutions.
• Present technical information clearly to various audiences.
• Guide and mentor junior staff.

Required Qualifications:

• Experience: 6+ years with Microsoft solutions.
• Certifications: Current Microsoft certifications in relevant competencies.
• Skills:
• Microsoft Teams administration/configuration.
• Deep understanding of SIP protocol and call flow analysis.
• Expertise in Microsoft M365 and cloud collaboration tools.
• Voice technology and telephony solutions (Teams, Oracle, Cisco, Avaya).
• Integration experience with SBCs (AudioCodes, Ribbon, Oracle, Cisco).
• Log analysis and error resolution.
• M365 security and compliance.
• PowerShell scripting (preferred).
• Network fundamentals (TCP/IP, SSL, HTTP, LDAP).
• Windows, VM, and Linux administration.
• ADFS, SAML, AD trust and delegation.
• Strong communication, analytical, and decision-making skills.
• Project management across full lifecycle.
• Ability to adapt to changing goals and processes.

Soft Skills & Attributes:

• Strong problem-solving and continuous learning mindset.
• Effective time management and organizational skills.
• Ability to work across all levels of staff and stakeholders.
• Initiative-driven with sound judgment.
• Advanced research and documentation capabilities.

Job Types: Full-time, Permanent

Pay: ₹1,200,000.00 - ₹2,500,000.00 per year

Benefits:

• Provident Fund

Experience:

• Microsoft Teams: 6 years (Required)
• SBC: 4 years (Required)
• M365: 4 years (Preferred)
• ADFS: 5 years (Preferred)
• SAML: 4 years (Preferred)

Expected Start Date: 02/11/2025