Avaya Collaboration Engineer - IX Messaging

As a Collaboration Engineer, you will be responsible for implementing server-based products used in telephony and collaboration technologies. You should have a strong understanding of Windows and Linux server configuration and integration with Avaya IX Messaging and UC systems. Additionally, proficiency in server-based applications such as Microsoft Exchange, SQL Server, and Skype is required. A solid understanding of TCP protocols used by these applications is also necessary. Your key responsibilities will include: - Planning and communicating the gathering of information from the customer - Delivering, implementing, and supporting IX Messaging and a variety of UC technologies including Avaya Aura Applications, Voice Mail Systems, Conferencing Systems, SIP integrations, and other U/C Applications - Implementing all associated Microsoft dependencies required to support UC solutions such as Windows Server, Hyper-V and VMWare, Active Directory, Certificate Authority, DNS, SQL, Skype, and Exchange - Coordinating the delivery and implementation of Linux Servers - Configuring and implementing core UC technologies including SIP gateways, Reverse Proxies, Session Border Controllers, and Hardware Load Balancers. Providing a deep understanding of SIP based technologies - Providing customer education including Administrator, Trainer, and Helpdesk knowledge transfers - Offering technical leadership in the area of UC implementation to other SPS team members - Maintaining a proactive commitment to industry education and certifications through official training courses, internal labs, and workshops including 3rd party adjuncts as required - Serving as an escalation point and assisting in troubleshooting and resolving technical issues for maintenance customers Desired/Preferred Qualifications: - Five or more years of experience in the professional services domain - Avaya IX Messaging design and implementation experience - Expert understanding of Avaya Aura products - Knowledge of VOIP and SIP protocol - Solid understanding of network design including T-1, ISDN, and messaging - Solid understanding of data products and data infrastructure design - Strong problem-solving and organizational skills are essential - Excellent verbal and communication skills are essential This is a full-time, contractual/temporary position with a contract length of 12 months. The expected start date is 03/11/2025. Benefit: - Provident Fund Please note: Any additional details of the company mentioned in the job description have been omitted.,