Date 10 Jun 2025 Location: Bangalore, KA, IN Company Alstom Req ID:487687 We create smart innovations to meet the mobility challenges oftoday and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric busesand driverless trains, as well asinfrastructure, signalling and digital mobility solutions. Joining us meansjoininga truly global community ofmore than 75000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact. JOB PURPOSE Reporting to IS & T Network Operations manager the Network Analyst(WAN Engineer) will assist the Network operations team for end to end management of all CPA WAN links underSDWAN platform . The Network WAN Engineerwill be responsible to work along with the team to come up with operationalenhancements at the right time to accelerate the Network Operations team inproviding excellent service to Business. 1. Should have work experience in dealing with day to day Telco / ISP service Provider for Circuit Issues for an Enterprise network. 2. Work hand in hand with Alstoms MSP in identifying circuit related issues. 2. Day to DayNOCOperations. 3. Manage Outages in the Network and push Providers to fix circuit related issues within SLAs 4. Handle Escalations on time to ensure with Minimal Turnaround time. 5. Maintain the Uptime of the network at 100%. 7. Should Monitor the Network and help in planning maintenance activities ( via changes ) timely as notified by different Telco vendors . 8. Should work on building redundancy and elimination of Point of Failures. 9. Should work on Bandwidth Management and Traffic Load Balancing Mechanism whenever applicable. 10.Provide backend support to cross functional teams for new provisioning and Fault Repair. 11.24 * 7 Rotational shifts 12. Should be Responsible for Inventory Management. 14. Prepare and Maintain SOPs of critical Process; perform Process Correction on requirement basis. 15. Should analyze fault trends and plan preventive actions. 16. Should be Responsible for publishing of daily, weekly, monthly reports and statistics reports. MAIN CHALLENGES OF THE ROLE In this context the management of the end to end processes will rely on a multi-supplier ecosystem to coordinate with. The Operations team will have a critical roleto ensure business continuity for around 60,000 employees PROFILE Technical 1. Should have Good Knowledge of Routing & Telco related troubleshooting & debugging 2. Hands-on experience of BGP, MPLS, MPLS L2VPN, MPLS L3VPN, ISIS, OSPF, VLAN, DHCP, PPPoE, WAN, NAT , SDWAN etc 3. Should have worked in Layer-2 and Layer-3 Switches, Edge Routers; preferably on Cisco and Velocloud VCEs. 4. Should have worked on NMS Tools and have understanding of SNMP Protocol. 5. Should have Good understanding of Fiber Technology. 9. Must have donepreferably a Bachelors Degree or Diploma in Computer applications. 10. CCNACertification is Preferred. Communication, leadership, interpersonal and teaming skills Strong oral and written communication skills Strong listening, feedback, negotiation and conflict resolution skills Ability to build trust and work collaboratively Effectively communicate at the business stakeholder, process and technical levels High level of initiative, self-motivation, resourcefulness, collaboration and patience Builds strong networks within and across functions / geography instill a level of confidence in team members and key stakeholders Displays consideration and respect for others Facilitates effective team interaction Acknowledges and appreciates each team member's contributions Manages stakeholder expectations effectively Work management, organization and planning Focuses on the most critical issues that have the highest impact on the organization and business needs Works effectively with ambiguity / fluctuating priorities and constraints Able to manage multiple initiatives with short and long term priorities Able and willing to be hands on and get involved in detail if necessary Customer and Business focus Strong orientation towards internal customers Ability to successfully implement change through relationships built on a local, regional and global level Values and Ethics Self-motivated, self-guided and results-oriented Ability to maintain a high level of confidentiality Treats all others with respect; generates trust and performs role with highest level of integrity Seeks to exceed expectations and acts on feedback An agile, inclusive and responsiblecultureis the foundation of ourcompanywhere diverse people are offered excellent opportunities to grow, learn and advanceintheir careers.We are committed toencouragingour employeesto reach their full potential,while valuing and respecting them as individuals. Job Type:Experienced
