39 Isdn Jobs

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Genesys Contact Center QM Good to have skills : NA Minimum 5 year(s) of experience is req...

As a Collaboration Engineer, you will be responsible for implementing server-based products used in telephony and collaboration technologies. You should have a strong understanding of Windows and Linux server configuration and integration with Avaya IX Messaging and UC systems. Additionally, proficiency in server-based applications such as Microsoft Exchange, SQL Server, and Skype is required. A solid understanding of TCP protocols used by these applications is also necessary. Your key responsibilities will include: - Planning and communicating the gathering of information from the customer - Delivering, implementing, and supporting IX Messaging and a variety of UC technologies including Ava...

As an L2 UCCE Support, your role will involve providing support for Cisco UCCE, UCCX, PCCE solutions, and 3rd party Call recording platforms. You should have a clear understanding of Cisco ICM, CCMP, CVP, CUIC, and troubleshooting processes. Your responsibilities will include: - Supporting Cisco UCCE, UCCX, PCCE solutions, and 3rd party Call recording platforms - Creating MACD in Cisco UCCE and IPT platforms - Understanding VOIP protocols such as SIP, H.323, and MGCP - Familiarity with ITIL processes - Understanding Cisco Voice network deployment models and functioning of voice network devices - Knowledge and use of VOIP and Performance Management Tools - Integration experience with other to...

Role Overview: You will be working as a Pre-Sales Technical Solutions / Consultancy professional for the company's Customers, ensuring high levels of customer satisfaction to aid in customer retention. Your responsibilities will include accepting Requests for Proposals (RFPs) and proposals by effectively communicating the strengths of the solutions to customers. You will collaborate with Sales/Business Development Managers to provide technical pre-sales support for meeting the needs of Global customers and working with Global System Integrators to create and deliver end-to-end solutions. Additionally, you will be required to design resilient and cost-effective solutions to secure proposals o...

About The Role CUCM, IMP, CUC,CER, Analog/Digital Gateways, Hardware and Software media Resources. Protocols H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS

About The Role In this role you will play a key role in: CUCM, IMP, CUC,CER, Analog/Digital Gateways, Hardware and Software media Resources Protocols H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS. Basic Understanding for UCS Servers and VMware Virtualisation Consulting and Troubleshooting Skills Understating of DNS,DHCP,TFTP,NTP and LDAP Unified Collaboration-CUCM, IMP, CER, Analog/Digital Gateways. Voice gateways-H.323, MGCP, SIP Implementation & Migration

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Cloud Unified Communication Operations Good to have skills : NA Minimum 3 year(s) of expe...

Contract and Vendor Management planning Track and update contract inventory pipeline to understand whether to renew or not. Assist with Due Diligence risk assessments Work with contract owners in preparation of Rfx Understand the vendor landscape and their capabilities. Contract approvals and administration Work with internal business partners to seek their approvals. Assist and as required, drive contract signatures. Initiate and track Purchase Orders. Ensure CMDB/Vendor performance Assist with annual risk attestations to be completed. Ensure vendors perform in accordance with SLAs and other performance metrics. Follow the SLAs (monthly/Quarterly/Half yearly or annually) Reporting and Analy...

About The Role : Contract and Vendor Management planning Track and update contract inventory pipeline to understand whether to renew or not. Assist with Due Diligence risk assessments Work with contract owners in preparation of Rfx Understand the vendor landscape and their capabilities. Contract approvals and administration Work with internal business partners to seek their approvals. Assist and as required, drive contract signatures. Initiate and track Purchase Orders. Ensure CMDB/Vendor performance Assist with annual risk attestations to be completed. Ensure vendors perform in accordance with SLAs and other performance metrics. Follow the SLAs (monthly/Quarterly/Half yearly or annually) Re...

About The Role : Contract and Vendor Management planning Track and update contract inventory pipeline to understand whether to renew or not. Assist with Due Diligence risk assessments Work with contract owners in preparation of Rfx Understand the vendor landscape and their capabilities. Contract approvals and administration Work with internal business partners to seek their approvals. Assist and as required, drive contract signatures. Initiate and track Purchase Orders. Ensure CMDB/Vendor performance Assist with annual risk attestations to be completed. Ensure vendors perform in accordance with SLAs and other performance metrics. Follow the SLAs (monthly/Quarterly/Half yearly or annually) Re...

Handling escalated tickets for IP related failures Contacting vendors and following up until failure resolution Timely and High-Quality handling of all support Requests Use all forms of training provided by Equant to keep up-to-date with existing and new IP services Improvement of the OBS knowledge base Coach and mentor Service Desk and Incident Management according to the IP Trend Analysis reports Shift work/on-call may be required An experience on Cisco router configuration and trouble-shooting Excellent network troubleshooting skills Scope of technical expertise must include some the following: Services: Manged LAN VPN and IPNet (Private Internet), QOS, Business VPN (IPVPN) Router types: ...

You have 2+ years of experience in supporting Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Your responsibilities will include basic Cisco ICM/CCMP/CVP/CUIC troubleshooting, MACD creation in Cisco UCCE & IPT platforms, and a clear understanding of VOIP protocols like SIP, H.323, and MGCP. It is essential that you are familiar with the ITIL process. In this role, you will need a clear understanding of Cisco Voice network deployment models and the functioning of voice network devices. Your knowledge and use of VOIP and Performance Management Tools, as well as integration experience with other tools, will be crucial. Understanding of Telecom infrastructure protocols s...

You will own the complete sales cycle for a territory that begins with the United States, Africa, and the Middle East, then widens as we expand. Success is measured by new-logo ARR, ACV, and deal velocity. The role reports to the Director of Inside Sales and works closely with Marketing and Channel Sales teams. Key Responsibilities: Build pipeline: Maintain a funnel at least 4 your quota through smart outbound (LinkedIn, cold email / phone, intent data) and lightning-fast inbound follow-up across the US, Africa, and the Middle East. Answer tech basics: Tackle first-line product, API, and security questions; involve Solutions Engineering only for deep dives. Negotiate and close: Draft proposa...

About The Role CUCM, IMP, CUC,CER, Analog/Digital Gateways, Hardware and Software media Resources. Protocols H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS

Skills: Billing Search for relevant government/private tenders (GeM, eProcurement sites), Download tender documents and study scope, terms, and eligibility, Coordinate with technical and sales teams to prepare documentation, Prepare and submit tender forms, EMDs, and supporting documents, Track tender deadlines, corrigendums, and submission status, Maintain tender submission records and files (both soft and hard copy),

Handling escalated tickets for IP related failures Contacting vendors and following up until failure resolution Timely and High-Quality handling of all support Requests Use all forms of training provided by Equant to keep up-to-date with existing and new IP services Improvement of the OBS knowledge base Coach and mentor Service Desk and Incident Management according to the IP Trend Analysis reports Shift work/on-call may be required An experience on Cisco router configuration and trouble-shooting Excellent network troubleshooting skills Scope of technical expertise must include some the following: Services: Manged LAN VPN and IPNet (Private Internet), QOS, Business VPN (IPVPN) Router types: ...

Required Skills Cisco Certification : Preferably CCNP (Security). Experience on FMC, Firepower Management Mandatory (primary skill) OR Experience on Palo Alto firewalls. Experience on 3tier architecture of firewalls. Experience on firewall rules and data flow traffic in firewalls. Experience on data clustering and high availability. Experience on Routing protocols and troubleshooting. Knowledge on firewall design and monitoring access permissions. Knowledge on VSS. Knowledge on anti-spoofing. Expert in troubleshooting & administration of routers and switches with different customers. Hands-on experience in troubleshooting routing protocols like RIP, EIGRP, and OSPF. Troubleshooting skills on...

About The Role In depth understanding of local voice telecommunications, including POTS, Trunks, PRI, T1s, DIDs, Toll Free, Integrated Voice/Data and VOIP Must understand and work with various network inventory elements; i. e. DS0, DS1 circuits, DS3 circuits, Optical, DSX panels, DACS units, cross-connect scenarios, common inventory languages, relay racks, panels, jacks, multiplexed ports, and CFA (channel facility assignments). Problem solving skills, resourceful and effective decision making About The Role - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets client...

About The Role In this role you will play a key role in: CUCM, IMP, CUC,CER, Analog/Digital Gateways, Hardware and Software media Resources Protocols H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS. Basic Understanding for UCS Servers and VMware Virtualisation Consulting and Troubleshooting Skills Understating of DNS,DHCP,TFTP,NTP and LDAP Unified Collaboration-CUCM, IMP, CER, Analog/Digital Gateways. Voice gateways-H.323, MGCP, SIP Implementation & Migration

As a Contract and Vendor Management Specialist, your primary responsibilities will include planning and overseeing contract and vendor-related activities. You will be responsible for tracking and updating the contract inventory pipeline to make informed decisions on renewals. Additionally, you will assist in conducting Due Diligence risk assessments and collaborating with contract owners in preparing Rfx. In this role, you will need to have a good understanding of the vendor landscape and their capabilities. You will be involved in obtaining contract approvals from internal business partners and ensuring proper contract administration. This may involve driving contract signatures, initiating...

The role involves Contract and Vendor Management planning, tracking and updating contract inventory pipeline, assisting with Due Diligence risk assessments, preparing Rfx with contract owners, understanding the vendor landscape and capabilities, managing contract approvals and administration, seeking approvals from internal business partners, driving contract signatures, initiating and tracking Purchase Orders, ensuring CMDB/Vendor performance, assisting with annual risk attestations, monitoring vendor performance against SLAs and performance metrics, generating and providing reports on contracts, ensuring accurate spending recording, partnering with Finance for budgeting/capturing contract ...

The role involves managing contracts and vendors, including planning, renewals, and risk assessments. You will work with contract owners on Rfx preparation, seek approvals from internal business partners, and drive contract signatures. Additionally, you will track Purchase Orders and ensure vendor performance aligns with SLAs. You will be responsible for generating reports on contract pipelines, tracking spending, and partnering with Finance for budgeting. In terms of Invoicing and Purchase Orders, you will create requisitions, track approvals, and manage networking technology-related experiences like LAN, WAN, and ISDN connections. Experience with Telecommunication/Network OEMs such as Bhar...

The ideal candidate for this role should possess in-depth knowledge of Cisco UC servers, including Call Manager, Cisco Unity Connection, UCCX, IM&P, and expressway servers, as well as strong expertise in IP protocols such as SIP and H323, and network hardware/software components. You should also have a solid technical background in designing and implementing Cisco UC infrastructure and other VoIP technologies. Additionally, a good understanding of ISDN, PSTN, analog lines, fax, and knowledge of Polycom and videoconference technologies is required. Your responsibilities will include troubleshooting and resolving complex VoIP network issues, utilizing strong technical skills. Proficiency in pr...

Perform Feasibility study and Risk analysis of technical design Perform risk analysis and prepare configurations and fallback of VPN solutions work closely with CSI to ensure first time right implementation Release configuration on network save them and take post test Perform acceptance testing of VPN Implementation Ensure good quality of solution provided Ensure Timely and clear communication Perform changes On time and First time right Proactive approach Perform Feasibility study and Risk analysis of technical design knowledge and abilities Configuration Experience on CISCO routers Knowledge on IP Routing protocols, Frame-Relay, ATM and Metro Ethernet CISCO SDWAN Viptela Good interpersonal...

Responsibities: Lead the development of new telephony features Develop early software prototypes from concept for new service features, enhance existing service components for scalability Play an integral role in all stages of software development from conception to rollout to production Understand the integration methods of the current technology in the client environment Constantly develop and improve standards and systems Qualifications: Bachelors degree in Computer Science or Information Technology/Engineering 4+ years of solid experience as an Asterisk Developer Strong practical experience writing AGI scripts for Asterisk Must be proficient at developing software using a scripting langu...