17 Metric Management Jobs

As an Executive-Coding, your role will be to contribute to the overall team performance and profitability by implementing action plans to improve and maintain client satisfaction in the HC domain and coding related field. Here is a breakdown of your responsibilities and qualifications: **Role Overview:** You should possess basic knowledge of Healthcare and demonstrate good reasoning and analytical skills. Your ability to communicate fluently in the language required for the function/location, as well as active listening skills, will be crucial. Passion to learn, influencing skills, and the ability to comprehend employee requirements well are also essential. Adhering to attendance and punctua...

As a Trainee Process Consultant - Non Voice at Sagility, your role is crucial in contributing to the overall team performance and profitability by implementing action plans to enhance client satisfaction in the Claims Administrations - Non Voice sector. Your passion to learn, active listening skills, and ability to comprehend process requirements will be essential in meeting assigned productivity goals and adhering to quality standards. Your responsibilities include processing claims, developing projects, handling calls as per process guidelines, and meeting SLA and auditing parameters. **Key Responsibilities:** - Possess basic knowledge of Claims Administrations - Non Voice - Demonstrate go...

You are being hired for the role of Deputy Manager in Operational Excellence for the Chennai location. Your primary responsibilities will include: - Experience required: 5 to 8 years - Proficiency in Baselining, Benchmarking, Load Balancing, Resource Utilization, Cross Utilization, Business Analysis, SLA revision, etc. - Design, develop, and deploy a Quality Management System (QMS) framework aligned with customer expectations and business requirements. This includes SLA Management, Metric Management, setting targets, post-transition performance evaluation, reporting, sampling techniques, error definition (Critical & Non-Critical), FMEA, etc. - Schedule and manage customer interactions (VoC -...

Job Description: Access Management to SAP SCT (based on IT4You ticket inquiries) Technical experience in following technologies desirable or proven ability to learn new system: SAP SCT, CPE-UM, Rest/oData Service (esp., Data Provisioning Interfaces) Measure/dimension/metric management (functional and technical design given, detailed documentation in place) Follow and continuously learn from documentation and updates (indicator development, landscape, included applications, new releases, etc.) Detect and resolve technical bugs and smaller development activities (e.g., missing values to be published, wrongly assigned nodes, check and improve master data in the application

As an Executive-Clinical at Sagility, your primary role is to contribute to the overall team performance and profitability by implementing action plans to improve and maintain client satisfaction. **Roles & Responsibilities:** - Possess basic knowledge of Healthcare. - Demonstrate good reasoning and analytical skills. - Communicate fluently in the language required for the function/location. - Exhibit active listening skills. - Show passion for learning. - Utilize influencing skills effectively. - Comprehend employee requirements accurately. - Adhere to attendance and punctuality norms. - Acquire knowledge & skills related to the process. - Process claims, develop projects, and handle calls ...

As an Associate at Sagility, your role will involve contributing to the overall team performance and profitability by implementing action plans to improve and maintain client satisfaction. **Roles & Responsibilities:** - Possess basic knowledge of Claims Administrations - Non Voice - Demonstrate good reasoning and analytical skills - Communicate fluently in the required language for the function/location - Utilize active listening skills - Show a passion for learning - Exhibit influencing skills - Comprehend process requirements effectively - Adhere to attendance and punctuality norms - Acquire knowledge & skills in related areas of the process - Process claims, develop projects, and handle ...

The role of a Trainee Process Consultant at Sagility involves contributing to the overall team performance and profitability by implementing action plans to enhance client satisfaction. As a Trainee Process Consultant, you will be responsible for possessing basic knowledge of Claims Administrations - Non Voice, demonstrating good reasoning and analytical skills, and effectively communicating in the required language for the function/location. You should have active listening skills, a passion for learning, and the ability to comprehend process requirements well. Adherence to attendance and punctuality norms, acquiring knowledge and skills related to the process, and processing claims/develop...

The role of an Executive-Coding is to contribute to the overall team performance and profitability by implementing action plans to improve and maintain client satisfaction. As an Executive in this role, you are expected to have a science background and possess at least 1.5 years of experience in the Healthcare domain and coding related field. Your responsibilities include demonstrating basic knowledge of Healthcare, utilizing reasoning and analytical skills, effective communication in the required language, active listening, and a passion for learning. You are required to possess influencing skills, the ability to understand employee requirements, adhere to attendance and punctuality norms, ...

You should have experience in the Insurance domain, particularly in Life annuities. Experience in Policy Admin System conversion projects is a plus. You must have worked on large New Product implementation projects and have defined implementation of Test strategy, test design, test planning, and test execution. It is essential to have experience in test automation and implementation of STLC Testing Techniques Processes. Your organizational skills, attention to detail, and ability to plan are crucial for this role. You should be adept at managing complex Test Data for various testing regions, including creating and maintaining test beds. Experience in Functional, System Integration, and Datab...

The ideal candidate for this role will be responsible for Data Analysis & Insights, including extracting data from various sources to generate actionable insights that support data-driven decision-making. Additionally, you will be involved in Client Solutions & Business Development by driving upselling and cross-selling of Delhivery's products and services, aligning offerings with client business needs, and collaborating with internal stakeholders to conceptualize and launch new products and services. As a Client Relationship Manager, you will act as the primary point of contact for clients, ensuring prompt resolution of queries related to billing, reconciliation, and performance. Building s...

As a Specialist Quality at Sagility, you will play a crucial role in ensuring the highest standards of service quality in our organization. We are looking for a graduate with international customer service experience, and preference will be given to candidates with 1-2 years of QA experience. Your responsibilities will include participating in daily call audits to measure service quality standards, identifying areas for process improvement, and working collaboratively within the organization to implement effective resolutions in a timely manner. Your focus will be on enhancing client satisfaction and company profitability. Promoting teamwork and cooperative effort is essential in this role, ...

The role of a Trainee Process Consultant-Non-Voice based in Mumbai is to contribute to the overall team performance and profitability by implementing action plans that will enhance and maintain client satisfaction. As a Trainee Process Consultant-Non-Voice, you will be responsible for possessing basic knowledge of Claims Administrations - Non Voice, demonstrating good reasoning and analytical skills, and communicating fluently in the required language for the function/location. Active listening skills, a passion for learning, and influencing skills are essential for this role. You must be able to comprehend the process requirements well, adhere to attendance and punctuality norms, and acquir...

The role of a Trainee Process Consultant-Non-Voice in Mumbai is to contribute to the overall team performance and profitability by implementing action plans to enhance and maintain client satisfaction. As a Trainee Process Consultant-Non-Voice, you should possess basic knowledge of Claims Administration in a non-voice environment, exhibit good reasoning and analytical skills, and communicate fluently in the language required for the function/location. Active listening skills, a passion for learning, and influencing skills are essential for success in this role. Your responsibilities will include adhering to attendance and punctuality norms, acquiring knowledge and skills related to the proce...

About Rippling Rippling, headquartered in San Francisco, CA, has secured over $1.4B in funding from renowned investors such as Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock. It has been recognized as one of America's top startup employers by Forbes. At Rippling, candidate safety is a top priority, and official communications are exclusively sent from @Rippling.com addresses. About the role As part of Rippling's mission to empower customers, we are establishing a top-tier Support team dedicated to helping customers unleash the full potential of Rippling. Team members are instrumental in assisting customers during challenging times and actively participating in internal discu...

The role of a Trainee Process Consultant-Non-Voice in Mumbai requires you to contribute to the overall team performance and profitability by implementing action plans to enhance and maintain client satisfaction. As an associate, you are expected to possess basic knowledge of Claims Administration - Non Voice, along with good reasoning and analytical skills. You should be able to communicate fluently in the language necessary for the function/location, demonstrate active listening skills, and have a passion for learning. Your responsibilities will include acquiring knowledge and skills related to the process, processing claims, developing projects, and handling calls as per the process guidel...

The role of a Team Leader Operations at Sagility is to assist in managing overall account performance and financial profits by coaching and developing Senior Process Consultants to deliver quality performance. You will be responsible for overseeing Senior Process Consultants to ensure successful day-to-day operations. As a Team Leader Operations for Apria Fax Intake (Non-Voice), you are required to have a minimum educational qualification of Any Graduate and at least 3+ years of experience in RCM-AP/AR (Non-Voice), including 12 months in a supervisor capacity. Experience in the healthcare industry is preferred. Your key responsibilities will include providing day-to-day leadership, coaching,...

The role of a Trainee Process Consultant-Non-Voice at Sagility in Coimbatore involves contributing to the overall team performance and profitability by implementing action plans to enhance and maintain client satisfaction. As a Trainee Process Consultant-Non-Voice, you are expected to possess basic knowledge of Claims Administration - Non Voice and demonstrate good reasoning and analytical skills. Effective communication in the required language for the function/location, active listening skills, passion for learning, influencing skills, and the ability to comprehend process requirements are essential for this role. Adherence to attendance and punctuality norms, acquiring knowledge and skill...