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0 years
1 - 2 Lacs
Calicut
On-site
Overview: We are seeking a highly motivated and results-driven Store Manager to oversee the daily operations of our retail store. The ideal candidate will lead by example, deliver excellent customer service, and ensure the store runs efficiently to meet business objectives. Key Responsibilities: Manage and oversee the daily operations of the store. Supervise, train, and develop staff to meet performance and service standards. Monitor sales, analyze performance data, and implement strategies to meet targets. Maintain optimal stock levels, place orders, and minimize shrinkage. Deliver exceptional customer service and resolve complaints effectively. Ensure compliance with company policies, safety regulations, and visual merchandising standards. Manage cash handling, banking procedures, and daily reconciliation. Organize staff schedules, monitor attendance, and handle HR-related matters in coordination with management. Conduct regular audits, inventory checks, and store inspections. Foster a positive and productive work environment. Qualifications: Proven experience as a store manager, retail manager, or similar role. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Good understanding of retail KPIs and sales performance metrics. Proficient in MS Office and POS systems. High school diploma or equivalent (Bachelor’s degree preferred). Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Leave encashment Language: Hindi (Preferred) Work Location: In person
Posted 1 week ago
2.0 - 4.0 years
2 - 3 Lacs
Thiruvananthapuram
On-site
Banquet Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Banquet Manager is concerned with the strategic management of the Banquet Department, in line with prescribed Hilton Worldwide and hotel policies and procedures. What will I be doing? As the Banquet Manager, you will be responsible for performing the following tasks to the highest standards: Maintain a high customer service focus by approaching your job with the customers always in mind. Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. Actively seeking verbal feedback from customers and staff at every opportunity. Agree on and implement actions to make improvements to customer service. Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Catering Manager / Food & Beverage Manager. Be proactive towards guests, assisting them with any reasonable requests, and training all team members to see these things before guests ask. Knowledgeable of Hilton departmental standards. Able to explain the standards to the team and Managers, assessing team members against these standards. Monitor standards through regular standards review checks. Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service, implementing and following through with improvements identified. Assist with preparing rosters and job schedules for team members to meet business needs (taking into consideration internal activities and occupancy and external events, promotions, etc.). Assist with communication to the Front Office and Groups & Tours teams about functions that concern them. Describe, assign and delegate duties and authority for the operation of the Catering department at all times. Plan ahead and ensure adequate resources are available. Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained. Maintain in-depth technical knowledge and skills required for the job. Establish good communication with the Kitchen team. Provide and communicate clear directions to the team. Maintain event and function histories to assist with returning events. Attend and participate in regular F&B operational and roster meetings. Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team during trainings and communications meeting, and getting members of the team to work cooperatively with others. Ensure that all managers are communicating effectively through daily briefings. Assist with keeping the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant. Provide and communicate clear directions to the team. Complete regular financial and operating reports, as required or requested by the Food & Beverage Manager. Set-up and maintain leave plans for the department. Understand the quantity and quality of people needed to operate the department. Carry out selection interviews and make effective recruitment decisions. Ensure that new recruits have all relevant information before commencing employment. Plan and ensure that departmental orientation is carried out. Ensure that standards trainings and assessments are carried out. Regularly review individual and team performance against objectives, providing feedback. Develop and implement department training plans to meet business needs. Review and evaluate all training activities. Participate in trainer programmes, providing structured training to those starting careers in the Hospitality industry. Understand relevant OH&S legislations and their implications on the operation of the department. Communicate to the team their responsibilities within OH&S. Ensure that safe and healthy working practices are implemented at all times. Ensure that hygiene training is conducted at least once a year. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Banquet Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 2-4 years in a managerial position in a 4 / 5-star category hotel. Good English skills, both written and verbal to meet business needs. Familiar with computer systems. Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Strong leadership, people management and training skills. Guest oriented and able to confidently build and exceed service standards. Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings. Strong interpersonal skills and attention to details. Key strengths (under the 9 competencies) in people management communication and planning. Able to work under pressure and deal with stressful situations during busy periods. Outgoing personality and willing to work for long hours. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Posted 1 week ago
5.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Description About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About The Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans Basic Qualifications Basic Qualifications and Skills Required An understanding of and passion for e-commerce Language preference - Proficiency in Arabic Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel Preferred Qualifications Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A3031617
Posted 1 week ago
4.0 - 5.0 years
10 Lacs
Hyderābād
On-site
Job Title :- Store Manager Brief Job Description (just an indicative list and not limited to the following) 1. Retail Operations Management: Ensure smooth store operations and maintain visual merchandising standards. 2. Sales Performance: Develop and implement sales strategies, track sales data, and analyze performance to meet targets. 3. Customer Service: Address customer queries, collaborate with customer order and repair teams, and provide exceptional service. 4. Promotions and Offers: Implement new offers and seek approvals for additional discounts. 5. Team Management: Lead and motivate store staff, conduct interviews, and provide performance feedback. Desired Skills 1. A minimum of 4-5 years of experience in leading sales for a retail store, preferably within the jewelry industry. 2. Strong knowledge of market and consumer trends in the jewelry sector. 3. Proven track record of achieving and exceeding sales targets. 4. Excellent leadership and team management skills. 5. Exceptional customer service and interpersonal skills. 6. Strong analytical and problem-solving abilities. 7. Flexibility to work evenings, weekends, and holidays as required. Job Type: Full-time Pay: ₹1,000,000.00 per year Benefits: Health insurance Leave encashment Life insurance Paid sick time Provident Fund Schedule: Day shift Evening shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Application Deadline: 10/08/2025
Posted 1 week ago
0 years
4 - 6 Lacs
Hyderābād
On-site
Position: Store Manager A clothing store manager oversees daily operations, ensuring a positive customer experience and achieving sales targets. Key responsibilities include managing staff, inventory, visual merchandising, and customer service, as well as analyzing sales data and implementing store policies. They also focus on creating a visually appealing store environment, managing budgets, and ensuring compliance with safety and legal regulations. Key Responsibilities: Staff Management: Hiring, training, scheduling, and motivating store staff, including performance management and development. Sales and Revenue Generation: Developing and implementing strategies to drive sales, achieve revenue targets, and improve profitability. Inventory Management: Monitoring inventory levels, coordinating with suppliers, and ensuring efficient stock management. Customer Service: Providing excellent customer service, resolving complaints, and training staff to deliver exceptional service. Visual Merchandising: Maintaining a clean, organized, and visually appealing store layout and displays. Financial Management: Managing the store budget, monitoring expenses, and analyzing financial reports. Compliance and Safety: Ensuring compliance with health and safety regulations, as well as company policies. Store Operations: Overseeing daily store operations, opening and closing procedures, and ensuring smooth functioning. Reporting and Analysis: Preparing reports on sales, inventory, and other key performance indicators. Marketing and Promotions: Developing and implementing marketing strategies, promotions, and in-store displays. Skills and Qualifications: Strong leadership and communication skills. Excellent customer service and problem-solving skills. Proven experience in retail management, preferably in a clothing or fashion environment. Proficiency in inventory management and retail software. Ability to motivate and manage a team. Strong analytical and problem-solving abilities. Knowledge of visual merchandising principles. Understanding of retail operations and business management. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Application Question(s): Do you have experience as a Store Manager with Cloth Store? How Many years of experience do you have? Language: Hindi (Preferred) Work Location: In person
Posted 1 week ago
5.0 years
0 Lacs
Delhi
On-site
We are seeking a dynamic and creative Fashion Brand Manager to lead the development, positioning, and performance of our brand across all channels. This role requires a deep understanding of fashion trends, consumer behavior, and strategic marketing to build brand equity, drive sales, and ensure consistent brand messaging. Key Responsibilities: Brand Strategy & Development: Define and implement the overall brand vision, positioning, and strategy. Develop seasonal and long-term brand plans aligned with business objectives. Work closely with design, merchandising, and production teams to ensure alignment with brand identity. Marketing & Communication: Lead 360° marketing campaigns – digital, print, social, influencer, PR, and events. Oversee the creation and execution of content calendars and brand storytelling initiatives. Collaborate with the digital team for e-commerce branding, SEO, SEM, and paid campaigns. Product & Collection Positioning: Provide inputs on product range, pricing, and collection launches to ensure market relevance. Monitor competitor activities and market trends to inform collection development. Retail & Visual Merchandising: Ensure brand consistency across retail touchpoints, both online and offline. Collaborate with the visual merchandising team for seasonal store rollouts and in-store branding. Collaboration & Partnerships: Identify and manage brand collaborations, influencers, and celebrity endorsements. Liaise with PR agencies and event management teams for fashion shows, pop-ups, and media presence. Analytics & Reporting: Track brand health, customer insights, and campaign performance metrics. Prepare monthly brand performance reports and present to management. Requirements: Bachelor’s degree in Fashion Management, Marketing, Communications, or a related field. MBA is a plus. 5+ years of experience in brand management, preferably in fashion or lifestyle brands. Strong knowledge of fashion trends, retail markets, and consumer behavior. Excellent communication, leadership, and project management skills. Proficiency in tools such as Adobe Creative Suite, Canva, Excel, Google Analytics, and social media platforms. Experience working with creative teams, PR agencies, and cross-functional departments.
Posted 1 week ago
7.0 years
7 - 8 Lacs
Ludhiana
On-site
job opportunity for Assistant Manager – Quality Assurance (QA) Textile Industry Department: Quality Assurance Qualifications & Skills: Bachelor’s or Master’s Degree in Textile Technology, Textile Chemistry, or relevant field. Minimum 7 years of experience in textile QA, with at least 3 years in performance fabrics (Nylon, FR, IFR). Location: Ludhiana, Punjab Reports To: QA Manager / Head of Quality Experience Required: Minimum 7 years in Quality Systems in Textile Industry Salary: Up to ₹70,000 per month (Negotiable for the right candidate) Key Responsibilities: Lead and implement quality control systems, audits, and continuous improvement processes. Oversee raw material inspection, in-process quality checks, and final product audits to meet customer specifications. Analyze quality data, manage customer complaints, and drive root cause analysis and corrective actions (CAPA). Collaborate with production, R&D, and merchandising teams to uphold product quality and process efficiency. Maintain accurate documentation: SOPs, inspection records, lab reports, calibration logs, and audit summaries. Coordinate external testing with accredited labs and certification bodies. Train QA team members on new quality procedures, fabric performance requirements, and safety standards. Strong understanding of textile testing protocols, flammability standards, and regulatory compliance. Proficient in QA tools, Excel reporting, and audit software. Good communication, leadership, and problem-solving abilities.Key Responsibilities: Lead and implement quality control systems, audits, and continuous improvement processes. Oversee raw material inspection, in-process quality checks, and final product audits to meet customer specifications. Analyze quality data, manage customer complaints, and drive root cause analysis and corrective actions (CAPA). Collaborate with production, R&D, and merchandising teams to uphold product quality and process efficiency. Maintain accurate documentation: SOPs, inspection records, lab reports, calibration logs, and audit summaries. Coordinate external testing with accredited labs and certification bodies. Train QA team members on new quality procedures, fabric performance requirements, and safety standards. upload your cv lifesolutions1@yahoo.co.in contact 8146711166, 9464366899, 7986872573 Job Type: Full-time Pay: ₹700,000.00 - ₹800,000.00 per year Supplemental Pay: Performance bonus Work Location: In person
Posted 1 week ago
0 years
3 - 4 Lacs
Rānchī
On-site
About the Role We are looking for a creative and detail-oriented Graphic Designer cum Vendor Manager who can handle both design responsibilities and vendor coordination . The ideal candidate should have professional experience with CorelDRAW , Adobe Illustrator , and a good understanding of social media marketing (SMM) . You will play a key role in creating impactful visual content and managing print and production vendors. Key Responsibilities Graphic Design Create visual content for print and digital media (flyers, brochures, banners, logos, social media creatives, etc.) Design layouts and illustrations using CorelDRAW and Adobe Illustrator Ensure brand consistency and high-quality output across all platforms Collaborate with the marketing team to create promotional and campaign materials Vendor Management Coordinate with external vendors for printing, merchandising, packaging, and other deliverables Manage vendor timelines, costs, quality checks, and approvals Maintain strong relationships with suppliers to ensure smooth execution of marketing and design materials Handle procurement and sourcing for design-related materials Required Skills Proficiency in CorelDRAW and Adobe Illustrator Working knowledge of Social Media Marketing (SMM) and design for digital platforms Strong organizational and time management skills Excellent communication and negotiation skills Ability to multitask between design and coordination responsibilities Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Posted 1 week ago
3.0 - 4.0 years
2 - 3 Lacs
Bisambharpur
On-site
Job description Store Manager (Apparel) Job Description: . The ideal candidate should have a strong background in retail apparel , particularly women’s western wear , with hands-on experience in KPI monitoring, KRA achievement , and sales revenue generation . Key Responsibilities: Achieve monthly, quarterly, and yearly sales targets by implementing effective sales strategies. Monitor and drive Key Performance Indicators (KPIs) such as Average Transaction Value (ATV), Conversion Rate, UPT (Units per Transaction), and Footfall conversion. Track and deliver KRA goals , including staff productivity, customer satisfaction, store upkeep, and inventory control. Lead and motivate a team to ensure high-level customer service and performance. Conduct regular performance reviews and ensure team adherence to SOPs. Manage visual merchandising as per brand guidelines and season trends. Handle escalated customer issues and ensure a premium shopping experience. Maintain proper stock levels, coordinate with backend team, and reduce stock losses. Prepare and analyze daily/weekly/monthly sales reports and action plans. Candidate Requirements: 3–4 years of experience as a Store Manager or Assistant Manager in apparel retail , preferably women’s western wear . Strong knowledge of retail KPIs and KRAs , team leadership, and store operations. Ability to lead a sales-driven team and boost revenue. Excellent interpersonal, communication, and problem-solving skills. Strong fashion sense and understanding of trends in women’s wear. Education: Graduate/Diploma in Retail Management, Fashion Management, or related field. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month
Posted 1 week ago
6.0 years
0 Lacs
Chennai
On-site
DESCRIPTION About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role As a Manager, Vendor Specialist as part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon premium vendors. AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Vendor Specialists responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they’re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Key job responsibilities Responsibilities Include Lead a team of Vendor Specialists, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage Selling Partner needs and monitor complexity through efficient resource allocation of Vendor Specialist. Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Vendor Specialist as appropriate. BASIC QUALIFICATIONS 6+ years of digital advertising and client facing roles with a focus on data analysis experience Bachelor's degree Experience analyzing data and best practices to assess performance drivers Experience influencing internal and external stakeholders Experience with sales CRM tools such as Salesforce or similar software PREFERRED QUALIFICATIONS 2+ years of mentoring, leading and coaching experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
0 years
3 Lacs
Chennai
Remote
We are Hiring Store Manager. 1)Performing Sales in selling optical frames and lenses. 2) Handling customers and suggesting them on selection of spectacle frames, optical lenses and sunglasses. 3) For showroom managers to handle the complete store operations daily and to motivate the team. 4) Plan, forecast, report on sales, cost and business performance in the outlet according to company requirement. 5) Supervise and implement sales and promotional strategies and activities in the outlet. 6) Supervise and manage cash and payment systems in the outlet in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority. 7) Plan and implement outlet merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers. 8) Manage and supervise selling and customer service activities and staff competence in the outlet, so as to optimize and sustain sales performance, profitability and customer satisfaction. 9) Manage and supervise audit before sending work order to Assembly unit and also follow quality control system after receiving finished goods from Assembly unit and Warehouse. 10) Coordinate effectively and timely with all concerned departments to ensure proper flow of communication and information. 11) Supervise and maintain reports as necessary of all merchandise and non-merchandise stocks in the outlet. 12) Supervise and maintain proper condition of all equipment's, fixtures and machinery in the outlet. 13) Seek and continuously develop knowledge and information about market trends, competitor activity, pricing and tactics, and communicate this to the relevant departments in the Company. 14) Supervise and maintain effectiveness of IT and other essential in -store systems in the outlet. 15) Resolve the customer complain effectively must satisfy customer to its optimum level as per the company policies. 16) Keep a track on undelivered goods and ensure their delivery as per the company policy. 17) Managing error free Stock Audit activity and to maintain zero discrepancies. 18) Encourage extra services like giving complimentary items, cleaning of specs with ultra-sonic machine, home deliveries, delivery by courier, delivery at other outlet, and taking extra care before sending such deliveries. - Accept the ownership and understanding the responsibilities. - Timely decision. - Meeting the targets. Other activities as per the instruction of the Operations. Required Candidate profile Must be experienced in optical/spectacles sales Must have good knowledge of Brands & optical frames Good in communication skills Interested candidates can reach us in Whatsapp 9150799936 Regards, Human Resources. Job Type: Full-time Pay: From ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: Remote
Posted 1 week ago
7.0 years
0 Lacs
Sahibzada Ajit Singh Nagar, Punjab, India
On-site
Everything we do is for our customers! Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a unified commerce experience that our customers need, transforming ecommerce, retail, marketing automation, merchandising, helpdesk and AI operations with one platform designed to scale for fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by customer obsession, extreme urgency, excellence and resourcefulness to to power 5,000+ global brands while we head to 100,000+. Driven by the same customer-centric mentality as above, we empower businesses to achieve their goals and grow alongside us. If you're a driver and not passenger and are ready to make a significant impact and be part of our transformative journey, Maropost is the place for you. The Opportunity Thrive on change and grow beyond limits! We are looking for a bold thinker who sees a chance to learn and define what's possible with every challenge! Ready to make an impact? Welcome to Maropost and you can turn ideas into action! We are seeking a skilled Front-End Tech Lead with strong expertise in Vue.js and modern JavaScript to drive the architecture, development, and delivery of high-performance web applications. This leadership role includes mentoring engineers, collaborating closely with design and backend teams, and setting best practices for scalable and maintainable front-end solutions. If you thrive in a fast-paced, user-focused environment and enjoy leading by example, we want to hear from you! What You'll Be Responsible For Core Technical Responsibilities Front-End Architecture (Vue.js) Lead scalable front-end development using Vue.js, Vuex, Vue Router, and Composition API Define component structure, modular code, and state management best practices Integrate RESTful APIs for seamless front-end/back-end communication JavaScript Expertise Apply deep knowledge of ES6+ features, async programming, and modularization Mentor the team on advanced JS concepts and effective Vue.js usage UI/UX Collaboration Work with designers to build responsive, accessible, and pixel-perfect interfaces Ensure consistent implementation of design systems and style guides Testing & Code Quality Implement unit, integration, and E2E tests using Jest, Cypress, and Vue Test Utils Perform detailed code reviews to ensure performance, security, and maintainability Engineering Leadership & Communication Team Management & Mentoring Lead and mentor a high-performing front-end team in a collaborative culture Provide technical guidance and promote innovation across the team Project Planning & Delivery Collaborate with cross-functional teams to define requirements and timelines Ensure timely delivery of quality releases with proper prioritization Process Improvement & Innovation Continuously refine tools, workflows, and architecture for efficiency Introduce modern technologies and best practices to enhance development Effective Communication Foster open team communication and cross-departmental transparency Present technical updates clearly to both tech and non-tech stakeholders. What You'll Bring To Maropost 7+ years in front-end development with a degree in CS or related field Expertise in Vue.js/React.js, with hands-on experience in Nuxt.js/Next.js Strong proficiency in HTML, CSS, JavaScript, and responsive design principles Experience with UI frameworks like Vuetify or MUI Skilled in agile environments, Git, and modern front-end build tools Familiar with SSR, static site generation, and performance optimization Strong testing background with Jest, Cypress, and state management tools (Vuex/Redux) Bonus: GraphQL, REST APIs, accessibility standards, and performance debugging tools You exemplify Maropost’s Values: Customer Obsessed Extreme Urgency Excellence Resourceful Message from the Founders: Maropost is looking for builders - people who want to drive our business forward at all costs in order to achieve the goals we have both short and long term for the results and outcomes that that will bring to us all. If that isn't for you that’s ok, for those of you that it is please get in touch with us!
Posted 1 week ago
1.0 years
1 Lacs
India
On-site
- Responsible for overseeing the day-to-day operations of the store. - Manage and lead a team of sales associates, ensuring exceptional customer service. - Monitor inventory levels and collaborate with suppliers to maintain stock. - Develop and implement sales strategies to drive revenue and meet targets. - Train and mentor staff on product knowledge and sales techniques. - Maintain visual merchandising standards to showcase jewelry appealingly. - Handle customer inquiries and resolve any issues or complaints. - Ensure compliance with company policies and procedures. - Strong leadership skills, with the ability to motivate and inspire a team. - Excellent communication and interpersonal skills. - Knowledge of jewelry and gemstones is preferred but not required. - Previous experience in retail management is highly desirable. - Oversee cash handling procedures, including opening and closing registers, processing transactions, and ensuring accuracy in cash counts. Job Type: Full-time Pay: From ₹14,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Ability to commute/relocate: Civil Lines, Agra, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Management: 1 year (Preferred) Language: Hindi, English (Preferred) Work Location: In person
Posted 1 week ago
2.0 - 4.0 years
2 - 3 Lacs
India
On-site
Key Responsibilities : Certification Management Maintain up-to-date certifications like GOTS, OCS, RCS, GRS, etc. for company facilities and suppliers. Ensure supplier and subcontractor certifications are valid and cover required scope. Handle communication and coordination with certification bodies (e.g., Control Union, IDFL). Prepare for and assist in third-party certification audits. Transaction Certificate (TC) Handling Apply for TCs through certification portals (Control Union, IDFL, etc.). Coordinate with production, documentation, and dispatch teams to gather necessary shipment data. Verify sales, purchase, and shipment records to support TC applications. Maintain accurate records of all TCs issued, including supporting documents. Documentation & Record Keeping Maintain digital and physical records of all certifications, scope certificates, and TCs. Prepare documentation for audits, buyer queries, and internal reviews. Ensure traceability of organic and certified materials through the supply chain. Vendor & Buyer Communication Coordinate with vendors to collect valid Scope Certificates (SCs) and TCs. Respond to buyer requests related to certifications, TC copies, and traceability data. Support merchandising/sourcing teams with certification verification of suppliers. Key Skills Required : Sound understanding of GOTS & OCS standards Knowledge of certification platforms (e.g., Control Union portal, IDFL systems) Experience in handling TC applications and documentation Proficiency in MS Excel and document control Strong organizational and communication skills Attention to detail & ability to manage multiple files simultaneously Qualifications : Bachelor's degree in Textile Engineering / Environmental Science / Commerce / or related field Certification in GOTS/OCS (preferred) 2–4 years of experience in compliance/certification roles in textile or apparel industry Job Type: Full-time Pay: ₹20,000.00 - ₹32,000.00 per month Work Location: In person
Posted 1 week ago
3.0 years
3 - 5 Lacs
India
On-site
Job Description: We are looking for an experienced and resourceful Production Manager to lead the production operations in our high-fashion garment manufacturing unit . The ideal candidate must have strong industry knowledge, hands-on production expertise, and access to a reliable network of suppliers, vendors, and job workers to ensure timely and high-quality output. Key Responsibilities: Plan, schedule, and oversee the complete production cycle – from sampling to final dispatch Manage and coordinate with internal teams (cutting, stitching, finishing, QC) and external job workers Ensure timely procurement of fabrics, trims, and other materials through trusted industry contacts Maintain high standards of quality control and garment finishing Monitor production costs, timelines, and efficiency Address any production bottlenecks or delays proactively Ensure compliance with safety, labor, and environmental regulations Work closely with design and merchandising teams to align production with seasonal timelines Job Type: Full-time Pay: ₹29,900.00 - ₹42,800.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Manufacturing: 3 years (Required) Work Location: In person
Posted 1 week ago
0 years
1 - 3 Lacs
Āgra
On-site
Key Responsibilities: Greet and assist walk-in customers with product inquiries and purchases Provide detailed information about mobile phones, accessories, and current offers Demonstrate product features and help customers choose the right device Handle billing, returns, and exchanges smoothly Maintain proper stock display, cleanliness, and visual merchandising standards Keep up-to-date knowledge of latest mobile technologies and market trends Achieve daily/weekly sales targets Maintain inventory records and coordinate with back office Handle basic troubleshooting and support for customers Requirements: Minimum 12th pass; Graduation preferred Prior retail experience in mobile or electronics industry is a plus Strong communication and interpersonal skills Basic knowledge of mobile phones and related accessories Willingness to work in shifts, weekends, and holidays if required Customer-first mindset and sales-oriented attitude Perks & Benefits: Incentives on achieving sales targets Staff discounts on products Career growth opportunities Training on latest mobile technologies Job Types: Full-time, Permanent Pay: ₹9,299.76 - ₹30,998.11 per month Benefits: Health insurance Paid sick time Provident Fund Language: English (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person
Posted 1 week ago
2.0 - 4.0 years
2 - 2 Lacs
India
On-site
About Onset Homes Onset Homes is a contemporary soft furnishings brand blending traditional artistry with modern aesthetics. We create bespoke home décor pieces and handle turnkey soft furnishing projects across India. Role Overview We are looking for a Designer with strong merchandising skills who can create beautiful, functional designs while ensuring seamless project coordination. This role requires someone creative with an eye for detail, excellent client interaction skills, and the ability to manage the execution process from concept to completion. Key Responsibilities Design Development: Create mood boards, concepts, and designs for cushions, throws, bedcovers, curtains, and table linen. Customize designs based on client preferences and project requirements. Prepare presentation decks and digital visualizations for client approvals. Project Merchandising & Coordination: Act as the bridge between design, production, and client. Communicate with vendors, artisans, and internal teams to ensure timely sampling and delivery. Track order progress, maintain quality control, and manage approvals. Client Interaction: Understand and interpret client briefs effectively. Present design concepts confidently and adapt them based on feedback. Material & Trend Knowledge: Stay updated on home furnishing trends, fabrics, trims, and finishes. Source appropriate fabrics and accessories for projects. Skills & Qualifications Bachelor’s degree/diploma in Textile Design, Interior Design, or Fashion Design. 2–4 years of experience in home furnishings or interior styling. Proficiency in Photoshop, Illustrator, and MS Office for design and presentation work. Strong aesthetic sense and understanding of color, textures, and compositions. Excellent communication, multitasking, and project management skills. Why Work With Us? Be part of a design-driven brand creating premium soft furnishings for modern homes. Work on turnkey projects for high-end clients and spaces. Creative freedom, growth opportunities, and an inspiring work environment. Salary: Competitive, based on experience and design capability Apply: Send your CV and portfolio to office@onsethomes.com Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Work Location: In person
Posted 1 week ago
3.0 - 5.0 years
3 - 5 Lacs
India
On-site
Job Title: Merchandiser & Production Coordinator – Women’s Wear (Lehenga Focus) Location:** Topsia, near China Town, Kolkata Office Timing:** 10:00 AM – 7:00 PM Industry:** Apparel / Garment / Ethnic Wear / Women’s Wear Key Responsibilities: *Coordinate with **dyeing, embroidery, and stitching vendors** for lehenga and bridal/ethnic wear production. Maintain accurate tracking and **comparison of embroidery and stitching charges** to ensure cost efficiency. Finalize **lehenga production cost sheets, working closely with vendors on per-piece pricing. Negotiate and lock embroidery rates per design (zari, sequins, thread work, etc.). Estimate and control fabric consumption, labor cost, and finishing charges. Follow up on vendor delivery timelines, and approve quality at each stage (fabric → embroidery → stitching). Support sampling and bulk production with clear rate charts and cost sheets. Required Skills & Experience: Minimum 3–5 years of experience in **ethnic wear merchandising**, especially in lehengas, suits, and bridal wear. Excellent knowledge of **embroidery cost structure**, hand/machine work, and market rates. Skilled in negotiating stitching and finishing charges with karigars, boutiques, and small-scale vendors. Experience in **cost sheet preparation**, rate analysis, and margin planning. Familiarity with **fabric sourcing and dyeing coordination** for traditional women's garments. Strong Excel knowledge for tracking production and cost. Preferred Candidate Profile: Worked with ethnic wear brands, bridal boutiques, or export houses. Based near Topsia / Park Circus / Tangra or nearby areas. Should be organized, cost-conscious, and vendor-networked. Contact: talenthub@duaspotli.com Job Type: Full-time Pay: ₹25,000.00 - ₹45,000.00 per month Application Question(s): How do you calculate the total cost of a lehenga, including embroidery and stitching charges? What types of embroidery do you usually handle, and how do you negotiate rates with vendors? Can you explain how you track and manage stitching charges across multiple vendors or karigars? Have you worked on lehenga production from fabric sourcing to final delivery? If yes, explain your process? Are you feasible to commute daily near topsia more? What is your Net In Hand Salary? What is your Expected hike? Are you an immediate joiner? Work Location: In person
Posted 1 week ago
2.0 - 4.0 years
2 Lacs
India
On-site
Job Title: Designer cum Merchandiser Company: Onset Homes Location: Kolkata ⸻ About Onset Homes Onset Homes is a contemporary soft furnishings brand blending traditional artistry with modern aesthetics. We create bespoke home decor pieces and handle turnkey soft furnishing projects across India. ⸻ Role Overview We are looking for a Designer with strong merchandising skills who can create beautiful, functional designs while ensuring seamless project coordination. This role requires someone creative with an eye for detail, excellent client interaction skills, and the ability to manage the execution process from concept to completion. ⸻ Key Responsibilities Design Development: Create mood boards, concepts, and designs for cushions, throws, bedcovers, curtains, and table linen. Customize designs based on client preferences and project requirements. Prepare presentation decks and digital visualizations for client approvals. Project Merchandising & Coordination: Act as the bridge between design, production, and client. Communicate with vendors, artisans, and internal teams to ensure timely sampling and delivery. Track order progress, maintain quality control, and manage approvals. Client Interaction: Understand and interpret client briefs effectively. Present design concepts confidently and adapt them based on feedback. Material & Trend Knowledge: Stay updated on home furnishing trends, fabrics, trims, and finishes. Source appropriate fabrics and accessories for projects. ⸻ Skills & Qualifications Bachelor’s degree/diploma in Textile Design, Interior Design, or Fashion Design. 2–4 years of experience in home furnishings or interior styling. Proficiency in Photoshop, Illustrator, and MS Office for design and presentation work. Strong aesthetic sense and understanding of color, textures, and compositions. Excellent communication, multitasking, and project management skills. ⸻ Why Work With Us? Be part of a design-driven brand creating premium soft furnishings for modern homes. Work on turnkey projects for high-end clients and spaces. Creative freedom, growth opportunities, and an inspiring work environment. ⸻ Salary: Competitive, based on experience and design capability Apply: Send your CV and portfolio to office@onsethomes.com ⸻ Job Type: Full-time Pay: Up to ₹22,000.00 per month Work Location: In person
Posted 1 week ago
5.0 years
3 - 5 Lacs
India
On-site
Managing daily optical operations, including inventory management, staff oversight, and customer service excellence. Monitor sales performance metrics and implement strategies to meet and exceed sales goals. Ensure customer satisfaction by providing excellent service and accurate product information Handle customer inquiries and resolve issues promptly Collaborate with healthcare professionals to provide integrated patient care and address patient needs effectively. Plan and execute promotional activities and visual merchandising strategies. Maintain inventory of optical frames, lenses, and other optical products and place orders for supplies when needed Develop and maintain vendor relationships to ensure cost-effective pricing and high-quality products Ensure compliance with all safety and health regulations related to optical operations Ensuring adherence to industry standards, regulations, and internal policies Create and maintain a schedule for staff that ensures proper coverage during business hours. Analysing departmental performance metrics and implementing strategies for continuous improvement Train, mentor, and develop optical staff to enhance their skills and promote a high-performance culture. Create and maintain a good MIS system to create and evaluate the reports Maintaining and following the ERP system Maintaining proper records or documents of the Optical Business Stay up-to-date with industry trends and new products Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Lashkar, Gwalior, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Experience: Optical business: 5 years (Preferred) Language: Hindi (Preferred) Work Location: In person
Posted 1 week ago
3.0 years
1 - 4 Lacs
Jaipur
On-site
We are seeking a talented and experienced Fashion Merchandiser cum Designer who specializes in ethnic women’s wear such as sarees and unstitched suits . The ideal candidate will play a key role in overseeing end-to-end production, curating innovative collections, and ensuring timely execution of high-quality garments. Key Responsibilities: Develop and design complete ethnic wear collections (Sarees, Suits, Lehengas). Deep practical knowledge of embroidery, dyeing , and fabric treatment techniques. Manage production schedules, ensure quality checks, and meet delivery timelines. Maintain inventory and follow up on raw material sourcing, dyeing, and tailoring stages. Coordinate with vendors and artisans to ensure smooth workflow and timely procurement. Study current fashion trends, customer preferences, and market demands to influence new designs. Track production and merchandising activities using Excel/Google Sheets or similar tools. Requirements: 3+ years of relevant experience in ethnic wear design and merchandising. Proficient in traditional garment detailing like blouse stitching, embroidery, fabric knowledge . Strong understanding of the production lifecycle from sourcing to delivery. Excellent communication skills and organizational capabilities. Degree/Diploma in Fashion Design , Textile Design , or related field. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Provident Fund Application Question(s): How many years of experience do you have in designing sarees or ethnic suits? Are you comfortable with the following workplace policies?" 1. Use of personal phones is restricted during working hours (10:00 AM to 7:00 PM). 2. Paid leaves are currently not part of the benefits. Kindly confirm with a Yes or No. Are you comfortable working at Bais Godham Location? Are you comfortable working at our Johri Bazar location? Are you comfortable working at our Johri Bazar location? Kindly confirm with a Yes or No. Work Location: In person Expected Start Date: 06/08/2025
Posted 1 week ago
2.0 - 4.0 years
3 - 8 Lacs
Jaipur
On-site
Job Description : Job Title: Assistant Manager - Customer Marketing About the Function: Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year. We’re operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you’ll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We’ll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential. About the team: Role Responsibilities: The role looks at supporting the SCMM in delivering the NSV and market share objectives. The role is responsible for execution of customer marketing plans at an outlet level as per the defined goal involving various aspects of ensuring effective brand communication, accurate M&E, running promotion schemes, promotor/vendor management, capability building and managing all documentation to ensure smooth implementation of the plan. ROLE REQUIREMENT Qualification: MBA in Sales and Marketing Experience: • 2-4 years experience in FMCG / Alco-Bev sales Knowledge & skills: • Planning, execution and review. Analytical & reasoning skills Communication & negotiation skills ROI Orientation Vendor Management Best suited for someone who• Believes in perfection when it comes to execution Inclination to spend majority of time in the market Good at networking RESPONSIBILITY AREAS 1.Outlet management Conduct market recee with Sales team to evaluate and finalize the outlets Ensure installations and its maintenance and upkeep at vendor outlets as well as acknowledgement and clearance of the bills as per PO Finalise beat as per switch Promotion Plan for outlet mapping and ensure deployment of promotional elements and gifts at outlets as per Activity calendar Work towards development and innovations in Signage Elements example racks / main shop signage/ gandolas etc Collate and update TSEs & TLs monthly Scores in online & offline Portal Prepare and supervise contracts for rental outlets and get their approval through the legal team Ensure accurate documentation, supervision and monitoring of challans, in & out stock register, bills, POs, GRAs, PR and attendance of the sales team Plan and execute POSMs, Display Units, shelf shares for branding and merchandising as per contract and get required sign -off for PO payments Qualitative 2.Brand communication and visibility Help SCMM develop brand communication options at various channels as per brand imperatives Co-ordinate with vendors to oversee execution of signage in the state. Execute agrees visibility strategy and track and monitor visibility execution Responsible for the choice of outlets for implementation along with the Sales team. Use outlets as media vehicle to drive seamless route to consumer effectiveness by building brand visibility, imagery, creating demand through consumer winning activations and leveraging USL portfolio for effective sell-in & sell-out. 3.Budget Coordinate with the manpower agency for various activities eg. claim settlement etc. Ensure accurate spend of budgets at the state level. 4.Analytics Monitor and report performance to the Customer Marketing Manager and support in defining actionable learning for improvement. Provide feedback to the regional marketing team and sale team for improvement based on the competitor analysis and performance wrt the plan 5.Train promoters for optimum performance Responsible for training and development of the third party execution force through on the job training & scheduled training calendar in co-ordination with Regional/National Trade marketing Induct and train the promoters as per incentive schemes Ensure the sales team is aligned to the marketing activity and standards through regular communication and formal meetings. Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you’re supported from day one. Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Worker Type : Regular Primary Location: Jaipur Additional Locations : Job Posting Start Date : 2025-08-01
Posted 1 week ago
1.0 years
3 Lacs
India
On-site
Jaipur Living is a globally recognized brand specializing in luxury rugs and textiles, committed to ethical practices and artisan empowerment. While their official careers page does not currently list a specific opening for a Merchandiser role, they encourage interested candidates to submit their profiles for consideration. Job Role We are looking for a motivated Field Sales-Operation Executive to join our on-ground team. This role involves managing customer orders, ensuring timely processing, addressing queries related to deliveries and order status, and coordinating with internal departments to provide an excellent post-sales experience. Key Responsibilities: · Coordinate with customers and the sales team to ensure accurate and timely order processing. · Handle customer queries related to order status, delivery timelines, product availability, and after-sales support. · Liaise with warehouse, logistics, and supply chain teams to ensure smooth order fulfillment. · Update and maintain accurate records of customer orders, returns, and complaints. · Track and resolve delivery delays, damages, or discrepancies proactively. · Conduct field visits, if required, to support sales activities and customer satisfaction. · Assist in reporting and analysis of order flow and customer satisfaction metrics. · Serve as a key point of contact between sales and operations teams. Required Skills: · Bachelor's degree in Business Administration, Operations, or related field. · Strong interpersonal and communication skills. · Problem-solving attitude with attention to detail. · Proficient in MS Office ; knowledge of CRM/ERP systems is a plus. · Ability to travel locally as needed. Qualifications & Experience: Minimum 1 year of experience in merchandising or inventory handling in textile/home décor/export industry. Experience dealing and resolving queries with Customers What We Offer: Opportunity to work with a globally recognized brand. Exposure to ethical sourcing and artisan-driven products. Competitive salary and career growth opportunities. Job Type: Full-time Pay: From ₹30,000.00 per month Experience: Customer service: 1 year (Preferred) Language: English (Preferred) Location: Mansarovar, Jaipur, Rajasthan (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person
Posted 1 week ago
10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Join Finolex Industries Limited – We’re Hiring an E-Commerce, Gifting & Customer Care Manager! As our E-Commerce, Gifting & Customer Care Manager , you’ll be the driving force behind strategies that drive online sales, enhance brand visibility, and deliver exceptional customer experiences. This role demands close collaboration with cross-functional teams to manage product assortments, promotional campaigns, gifting initiatives for channel partners, and Pan India BTL (Below-the-Line) activities. Your Role & Responsibilities: E-Commerce Merchandising Develop and implement e-commerce merchandising strategies to drive sales across various channels (retail, e-commerce, wholesale) Collaborate with external vendors, marketing, product development, and sales teams to develop seasonal merchandising plans and promotional strategies Conduct online market research to identify consumer trends, competitive landscape, and emerging opportunities Work with product development teams to ensure alignment between merchandising strategies and product assortment planning for our e-commerce platform Develop and maintain e-commerce merchandising guidelines, standards, and best practices Analyze sales data, inventory levels, and customer feedback to evaluate merchandising effectiveness Monitor market trends, competitor activities, and consumer insights to inform merchandising decisions Gifting Activities for Channel Partners Plan and execute gifting activities for channel partners, including selection of gifts, procurement, and logistics management Ensure gifting activities align with brand objectives and enhance partner relationships Manage budgets and track ROI for gifting activities Pan India BTL Activities Plan and execute Below-The-Line (BTL) activities across India, including events, activations, and promotional programs Collaborate with cross-functional teams to develop and execute BTL strategies that drive sales and brand awareness Manage budgets, track ROI, and analyse effectiveness of BTL activities Plan and execute visual merchandising displays, store layouts, and in-store promotions Collaborate with retail partners to negotiate and execute merchandising agreements and promotional initiatives Vendor Management Build and develop vendor partnerships for e-commerce product catalogue and provide strategic guidance, hands-on support, and training Lead performance management, coaching, and mentoring of vendor teams to drive continuous improvement, accountability, and results. Customer Care Operations Manage customer care operations, keeping accurate records and documenting customer service actions Analyze query statistics, compile reports, and take ownership of customer issues Supervise the customer care team, including call scripting, coaching and training Required Qualifications & Experience: Master’s degree in Marketing 10+ years of experience in E-commerce, Gifting (Corporate/Festival), Merchandising, BTL, Trade Marketing, Retail Management, or related roles Required Key Competencies: E-Commerce Merchandising principles, Product Assortment Planning, and Retail Marketing Strategies E-Commerce Marketing tools and systems Strong communication, negotiation, and interpersonal skills Excellent analytical, creative, and problem-solving skills
Posted 1 week ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Company Description At Stitch Please, we bring the luxury of bespoke tailoring to the comfort of your home. Based in Gurgaon, we specialize in custom-made outfits for women, designed to match your style, personality, and occasion. Our expert master tailors ensure a flawless fit and superior finishing, while handling everything from fabric pickup to doorstep delivery for a hassle-free luxury experience. We offer bespoke suits, blouses, and dresses with premium craftsmanship, along with designer consultations at home and custom designs for casual, festive, and bridal wear. At Stitch Please, we create experiences, one outfit at a time. Role Description ● Connect with incoming leads via WhatsApp and phone ● Explain services and pricing with clarity and professionalism ● Convert leads into booked home consultations ● Coordinate appointments with designers ● Track the status and updates of all appointments ● Maintain strong follow-up habits with warm leads Qualifications Strong Communication and Customer Service skills Experience in Sales and ability to drive customer engagement Excellent interpersonal skills and attention to detail Ability to work diligently on-site in Gurugram Experience in bespoke tailoring and garment fitting is a plus Bachelor's degree in Fashion Design, Merchandising, or related field is preferred
Posted 1 week ago
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