Medical Superintendent

Role Summary

Medical Superintendent is accountable to oversee patient Clinical Care, maintaining quality assurance, develop policy & ensure compliance, and fostering a culture of continuous improvement in clinical outcomes.

The role will involve a blend of clinical oversight and the delivery of exceptional healthcare services while driving clinical excellence.

1.  CLINICAL STRATEGY AND OPERATIONS LEADERSHIP

·      Lead and foster a collaborative, excellence driven multidisciplinary clinical team.

·      Work closely with specified resources in the management team to ensure identification, clinical review & recommendations to hire new doctors.

·       Oversee medical practitioners, ensuring adherence to best practices and industry standards.

·       Provide clinical input for establishment of new clinical departments and services.

·       Develop duty roasters for all departments & implement with team to ensure adequate staffing across all departments.

·       Ensure compliance with healthcare regulations and standards.

·       Develop and update SOPs for medical procedures and treatments.

·      Oversee day-to-day medical operations of the hospital, ensuring efficient delivery of clinical services.

·       Engage with external medical professionals and institutions for collaborative opportunities.

·      Proper clinical operation reports and dashboards fortnightly basis & present to Vice Chairman.

2.      STANDARDIZATION OF CARE

·      Develop and implement strategies to optimize patient care while managing costs effectively.

·      Monitor key performance indicators (KPIs) related to clinical outcomes, patient satisfaction.

·      Collaborate with department heads to streamline workflows and enhance Clinical Outcomes.

·      Drive the development and implementation of clinical protocols and guidelines.

·      Design & implement standardization care protocols across various hospitals in groups and reduce variation in clinical deliveries.

·      Collaborate with various hospital departments (Clinical Quality & Administration) to streamline workflow and optimize resource utilization.

3.

·      Ensure appropriate clinical training for staff and adherence to guidelines / policies.

·      Supervising, advising & counseling of medical staff.

·      Promoting a collaborative and positive work environment with clinical teams to implement multidisciplinary approach.

·      Actively address any conflicts or issues relating to consultants, technicians & nurses to ensure delivery of high-quality patient care.

·      Ensure ongoing professional development in line with the latest medical advancements.

4.    TECHNOLOGY FOCUS & INNOVATION

·      Spearhead implementation of clinical HIS & ensure accurate periodic reporting of clinical KPIS.

·      Effectively use technology to improve productivity by automating routine tasks, streamline workflow & reducing.

·      Plan equipment & devices department wise & share with Vice Chairman for feedback & approval: BME Reporting to CEO.

·      Implementations of EHR/EMR using current HIS to achieve evidence based clinical care.

·      Innovate processes & use technology to reduce TAT across clinical operations to ensure superior patient care.

5.      QUALITY IMPROVEMENT AND RISK MANAGEMENT

·      Lead efforts to achieve and maintain accreditation from relevant regulatory bodies.

·      Foster a culture of continuous improvement by engaging staff in quality improvement projects and initiatives.

·      Effectively manage change by communicating goals, rationale and expectations to staff and stakeholders.

·      Conduct peer reviews & medical chart reviews to monitor quality improvement.

6.      BUDGETARY PLANNING AND ANALYSIS FOR MEDICAL SERVICES

·      Develop annual operating budgets in collaboration with medical department heads and present to Vice Chairman for feedback and approvals.

·      Monitor budget performance throughout the year, identifying variances and implementing corrective actions as needed.

·      Ensure compliance with budgetary guidelines and financial regulations of the company.