Master Data Management (MDM) - Associate Operations Lead

Associate Operations Lead - Master Data Management (MDM)

Responsibilities:

• Lead, mentor, and manage a team of professionals, fostering a culture of collaboration and accountability.
• Oversee daily operations for master data creation, updates, validation, and deactivation across domains (e.g., customer, vendor, material, finance).
• Ensure data accuracy, consistency, and compliance with internal standards and external regulations.
• Collaborate with cross-functional teams (IT, Finance, Procurement, Sales) to resolve data issues and support business needs
• Provide guidance, training, and development opportunities to team members to enhance their skills and performance.
• Monitor and evaluate team performance, setting goals and ensuring alignment with organizational objectives.
• Good knowledge and work experience on SAP for customers onboarding and to comply 100% to the check list
• Good Knowledge of Assessing, recommending and understanding of credit limits, DOA (Delegation of Authority) and documentation
• Oversee the creation, maintenance, and governance of master data, ensuring its accuracy, consistency, and completeness.
• Develop and implement data management policies, procedures, and best practices to maintain data quality standards.
• Collaborate with cross-functional teams to ensure data alignment across systems and departments.
• Highlight risk involved even if the finance controller has approved and there is no business
• Work as per the tasks and role assigned; must understand business exigency and support business by working for extended hours
• Ensure regular reviews and provide valuable feedback to staff through annual performance appraisals and goal settings program
• Identify and implement process improvement initiatives to enhance efficiency and reduce errors in data management.
• Leverage automation tools and technologies to streamline MDM processes and increase productivity.
• Regularly review and update MDM workflows to align with evolving business needs and objectives.
• Act as the primary point of contact for internal stakeholders, addressing data-related inquiries and ensuring timely issue resolution.
• Partner with IT, finance, supply chain, and other departments to ensure seamless data integration and accessibility.
• Provide insights and recommendations based on data analysis to support decision-making.
• Prior experience in transitioning/migrating work from onshore to offshore delivery centers will be an advantage
• Ability to provide high quality level of customer service for end-to-end accounting & reporting process