Marketing Research Intern

About Us

Delivering Value to Utilities

SMART360

🎯Our Vision

📈Our Mission

Here's What We Do

• Revolutionize revenue capture: Eliminate meter reading errors, ensure accurate billing, and optimize revenue collection with AI-powered solutions.
• Delight customers: Streamline interactions, reduce wait times, and personalize experiences through our customer-centric features.
• Maximize ROI on capital investments: Make data-driven decisions, optimize asset management, and extend equipment lifespan.
• Empower employees: Simplify tasks, automate workflows, and improve staff satisfaction with user-friendly tools.
  

Making a Real Difference

• 850,000+ happy consumers: Enjoying easier interactions & accurate bills.
• Financially stable utilities: Processing $500M+ in billing data annually.
• 10+ SMUs digitally empowered: Transforming operations across 11 cities.
• Sustainable future: Aligning with Sustainable Development Goals (SDGs) 6, 8, 9 & 11 for a cleaner environment.
  

Why This Role Exists

Marketing Research Intern

What You’ll Do (Your Day-to-Day)

• Build and maintain a clean, accurate database of potential customers.
• Research utilities (size, location, contacts, systems) and summarize findings.
• Review public RFP documents and highlight key information for the team.
• Support automation campaigns for 300+ accounts (draft and send initial outreach emails).
• Update team trackers (Excel/Google Sheets/CRM) so nothing slips through the cracks.
• Use AI tools to speed up research, summaries, and content prep.
  

What You’ll Learn (The Growth Path)

• 30 days: Create 500 utility profiles and summarize 20+ RFPs.
• 90 days: Own an automation campaign for 300 accounts, draft and send 4 initial outreach emails, then hand off to nurturing.
• 180 days: Prepare 10+ Automation workflows and sequence packs independently → 1000+ profiles, RFP summaries, and contacts, that directly support live opportunities.
  

Who We’re Looking For

• Students or fresh grads (any stream) who are curious, reliable, and detail-oriented.
• Basic skills in Excel/Google Sheets (sorting, filtering, organizing).
• Good written English to prepare short, clear notes and summaries.
• Comfortable with online research (Google, LinkedIn, public websites).
• Team player with a never-give-up mindset who delivers on time.
  

What You’ll Get

• First-hand exposure to international markets (US & Canada).
• Hands-on experience with AI-first marketing research and automation.
• A chance to directly impact real revenue pipeline ($$$).
• Direct mentorship from senior growth and marketing leaders.
• A possible path to a full-time role in marketing or sales support.
• A collaborative culture where your work makes a visible difference.
  

How To Apply

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