Posted:6 days ago|
Platform:
Work from Office
Full Time
Job Title : Manager - Patient Care Specialist Location : Gurugram Sector 14 Working Days : 6 Experience Required : 3 - 6 Years Interview Mode - Face to Face What we are looking for: HexaHealth is a fast-growing healthcare organization committed to enhancing patient care experiences. We are looking for a dynamic Manager - Patient Care Specialist to drive category growth, optimize service delivery, and ensure exceptional patient experiences. Eligibility : Education: Bachelors degree in Business, Management, or related field (MBA preferred). Experience: 3-6 years in category management, business strategy, or similar roles. Strong analytical, communication, and stakeholder management skills. Self-driven with a patient-first mindset and a results-oriented approach. Job Responsibilities : Develop and execute category growth strategies to enhance patient acquisition and retention. Track key performance indicators (KPIs) like revenue, profitability, and patient satisfaction. Conduct market research to identify trends and competitive insights. Collaborate with product and tech teams to streamline service delivery. Ensure high patient satisfaction by addressing feedback and resolving escalations. Work closely with marketing, operations, and finance teams to meet business goals.
Vianam Healthtech
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