Manager Revenue Operations

We at Jio are hiring for Manager Revenue Operations role in Navi Mumbai.

Requirement

Education:

Experience:

Industry:

1. Telecom & Digital Platforms
2. BFSI (Large-Scale Revenue Operations)
3. Technology / SaaS
4. FMCG / Consumer Conglomerates
5. E-commerce & Retail

Role Overview

The Manager – Revenue Operations will be responsible for ensuring robust financial governance, risk management, and revenue consolidation across all business segments. The role involves maintaining enterprise-wide revenue accounting systems, validating partner settlements, and driving compliance with defined policies and SOPs. By monitoring exception dashboards, performing assurance reviews, and analyzing operating/financial ratios, the role ensures accuracy, compliance, and insights for revenue growth. The position acts as a key enabler for reliable financial reporting and control in the U2C platform

Key Responsibilities

1. Prepare and maintain the risk register and controls master for the U2C platform across all customer segments.
2. Monitor exceptions to implemented controls through 100% automated KPI-based dashboards; perform root cause analysis and partner with operating teams for resolution.
3. Conduct regular assurance reviews with detailed substantive test work, especially for new product launches and unique transactions.
4. Consolidate revenue across RJIL & JPL business segments, ensuring bookkeeping aligns with defined architecture and SOPs.
5. Maintain Jio’s revenue accounting manual and oversee creation of enterprise architecture in systems operating on revenue (SAP ERP + SAP CI).
6. Prepare and analyze key operating and financial ratios, ensuring data availability for strategic projects focused on revenue maximization and ARPU growth.
7. Own preparation of U2C platform analytical presentations with deep insights, including digital payments and regional revenue performance.
8. Validate 100% of invoices received from OTT, Ads & Games partners, ensuring timely and accurate processing of payments.
9. Support the Lead in implementing automation-led controls and governance frameworks.
10. Provide actionable insights to leadership on revenue risk, compliance, and growth opportunities.

Key Deliverables

1. Comprehensive and updated risk register and controls master.
2. Accurate and timely exception monitoring dashboards with sustainable resolutions.
3. Reliable revenue consolidation and financial reporting across RJIL & JPL.
4. Updated and standardized revenue accounting manual aligned with enterprise systems.
5. Actionable financial ratios and insights driving ARPU and revenue growth projects.
6. Timely validation and processing of partner invoices and payments.
7. Insightful U2C analytical presentations for management reviews.
8. Strong compliance adherence with minimal audit observations.

KPI

1. Timeliness and accuracy of risk register and controls master updates.
2. % of exceptions resolved within defined timelines.
3. Accuracy of revenue consolidation and financial reporting.
4. Timeliness of partner invoice validation and settlement.
5. Compliance scores in internal/external audits.
6. Number of assurance reviews completed on time.
7. Quality and timeliness of management analytical presentations.
8. % improvement in ARPU and revenue growth metrics enabled by insights.

Key Skills

1. Strong expertise in revenue accounting, consolidation, and financial analysis.
2. Deep understanding of SAP ERP, SAP CI, and system-led financial architecture.
3. Strong audit, risk management, and assurance review capabilities.
4. Analytical mindset with ability to generate insights from financial ratios.
5. Process orientation with focus on automation, standardization, and compliance.
6. Excellent stakeholder management and cross-functional collaboration skills.
7. High attention to detail and ability to manage complex revenue transactions.
8. Strong presentation and communication skills for leadership reporting.