Manager - Process Excellence & Automation

About the Role:

Analyze existing finance processes, identify inefficiencies, and develop strategies to streamline workflows, reduce costs, and improve productivity. Support in the design, development, and implementation of automation solutions using advanced technologies to eliminate manual tasks, enhance accuracy, and accelerate process execution.

Responsibilities:

• Analyze current finance processes to identify inefficiencies, bottlenecks, and areas for improvement.
• Develop and implement strategies to streamline workflows, reduce cycle times, and enhance operational efficiency.
• Analyze and visualize process performance metrics using Power BI to identify inefficiencies and improvement opportunities.
• Lead the design, development, and deployment of automation solutions utilizing technologies such as robotic process automation (RPA), workflow automation, and artificial intelligence (AI).
• Identify opportunities to automate repetitive tasks, eliminate manual errors, and enhance scalability.
• Implement AI-driven predictive analytics to forecast process bottlenecks and recommend optimizations.
• Collaborate with stakeholders across various departments to understand their requirements, gather feedback, and ensure alignment of automation initiatives with organizational objectives.
• Manage automation projects from inception to completion, including scoping, planning, resource allocation, execution, and monitoring.
• Provide training and support to team members on new processes, tools, and technologies related to process excellence and automation.
• Monitor performance metrics, analyze trends, and identify areas for improvement to drive operational excellence.
• Ensure automation solutions comply with regulatory requirements and internal policies.
• Proactively identify and mitigate risks associated with process changes to safeguard data integrity and maintain compliance standards.
• Maintain accurate documentation of processes, automation workflows, and project deliverables.
• Prepare regular reports and updates for management, highlighting progress, achievements, and areas for improvement.

Qualifications & Experience:

• Minimum 3+ years of experience in process improvement, automation, or related roles post CA Qualified/ MBA (Finance) - Tier 1/2 within the airline industry or a similar complex organization.