Manager-Payroll

Job Summary: We are seeking a seasoned professional to lead our Payroll Service Department . The ideal candidate will be the strategic and operational anchor of our payroll function overseeing end-to-end payroll delivery, statutory compliance, client relationship management, and team leadership. You will coordinate across multiple internal teams and serve as the primary point of contact for international clients, ensuring that all payroll services are delivered with excellence and aligned with Indian regulations. Key Responsibilities: Leadership & Team Management Lead, mentor, and manage the payroll team, including Payroll Executives, Payroll Analysts, Compliance Managers, and Support Staff. Oversee team performance, resource allocation, workload distribution, and employee development plans. Foster a culture of accountability, continuous learning, and service excellence. Client Engagement & Coordination Act as the primary liaison for international clients regarding payroll operations, onboarding, compliance, and issue resolution. Guide clients through India-specific payroll structures, labour laws, and regulatory frameworks during their business setup. Understand client business models to tailor payroll processes aligned with their global expectations and local needs. Payroll Operations Oversight Oversee end-to-end payroll processing including salary structuring, monthly payroll execution, full & final settlements, and year-end activities. Ensure payroll accuracy, timeliness, and adherence to client SLAs and internal quality benchmarks. Implement best practices, automation tools, and standard operating procedures for efficient payroll operations. Statutory Compliance & Risk Management Collaborate with the Compliance Manager to ensure full adherence to Indian employment laws, tax regulations, and government filings. Stay updated on regulatory changes and assess the impact on internal operations and client processes. Support statutory audits, client audits, and government inspections as needed. Process Improvement & Reporting Drive continuous process improvement initiatives to optimize accuracy, efficiency, and scalability. Monitor payroll KPIs, generate operational reports, and present insights to senior leadership and clients. Coordinate implementation of new payroll technologies or software integrations. Qualifications: Education: Bachelors or Masters degree in Finance, HR, Business Administration, or related field. Experience: 5-7years of progressive experience in payroll operations, with at least 2-3 years in a leadership role. Experience with international clients and multi-country payroll environments is a strong advantage. Expertise: Strong understanding of Indian payroll laws and statutory requirements. Proven ability to manage cross-functional teams and complex client accounts. Strategic thinker with the ability to translate business needs into operational solutions. Skills: Exceptional leadership, communication, and client relationship management skills. High level of integrity, attention to detail, and commitment to data confidentiality. Proficiency in payroll software, HRMS tools, and advanced Excel.