Manager - Outreach

Company Description

Cintana Education enables universities around the world to increase quality and scale to provide more students with the education they need and deserve. We offer world-class expertise and access to proprietary resources as well as those of Arizona State University, a top-ranked university that shares our vision of expanding access through growth and innovation. Together, we are building the Cintana Alliance, an international network of universities working together to meet the rising global demand for high-quality post-secondary education.

Key Responsibilities

Outreach & Sales

• Plan and execute outreach activities, events, and campaigns to drive student enrolments.
• Develop and maintain strong relationships with schools, colleges, counsellors, and other partners in the assigned region.
• Generate leads through on-ground and digital outreach, and convert them into successful enrolments.
• Achieve and exceed monthly/quarterly enrolment targets.
• Track, analyse, and report outreach metrics to optimize performance Student Experience
• Act as a bridge between admissions and student success, ensuring smooth onboarding of enrolled students.
• Support student engagement post-admission by addressing initial queries and guiding them through processes.
• Collaborate with the Student Success team to track student satisfaction and address concerns proactively.
• Conduct orientation sessions and regular check-ins with newly enrolled students to ensure a positive transition.
• Assist in building student communities (WhatsApp groups, peer-to-peer connect, alumni linkages) to enhance belongingness.
• Collect and report student feedback to continuously improve student experience and retention.

Key Skills & Attributes

• Strong sales acumen with a proven track record in outreach, student recruitment, or admissions.
• Excellent communication and interpersonal skills to engage with both prospects and enrolled students.
• Ability to empathize and resolve student concerns effectively.
• Comfort in managing both sales KPIs and student satisfaction metrics.
• Proactive, target-driven, and able to work independently as well as collaboratively with cross-functional teams.
• Familiarity with the education sector, student lifecycle, and local market dynamics in Chandigarh and Chennai.

Qualifications

• Graduate/Postgraduate in Business, Marketing, Education, or a related field.
• 6-10 years of experience in outreach/sales, preferably in the education or edtech sector.
• Prior exposure to student counselling, student success, or related functions will be an added advantage.