About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Position Overview
Results-driven Project Manager with 6 to 10 years of experience in
eSIM/SIM card lifecycle management
,
DP+ provisioning
,
SM-SR platform operations
, IoT,
SIM connect, MNO, MVNO
and
SIM development projects
. Proven track record of managing end-to-end delivery in telecom and IoT environments, aligning technical execution with business objectives. Skilled in stakeholder communication, vendor coordination, and ensuring compliance with GSMA specifications.
Key Responsibilities
- Specify eUICC/UICC Profile requirements
- Develop SIM/eSIM Electrical Profile
- Data Generation for SIM/eSIM personalization
- Preparation of personalization script in coordination with SIM card production factory
- Preparation of test cards
- Perform test and BAP card validation, both internal and external with customer
- SIM/eSIM Test plan development, Test script preparation, Test execution and Test report generation.
- SIM Operating System qualification testing; software validation (unit tests, functional testing, system test, integration test)
- SIM/eSIM Troubleshooting, first level of investigation, reproduction of issues found, root cause analysis
- Post-production support. Support Quality team in the resolution of problems and coordinate response/communication to the customer
- OTA operations management.
- Smart card APDU preparation and execution.
- STK development and validation.
- IoT, SIM connect, MVNO and MNO delivery experience
- Managed DP+ profile provisioning projects, enabling multi-profile capabilities for global MNO partners.
- Coordinated SM-SR platform integration with multiple MNOs and OEMs, ensuring GSMA compliance.
- Led end-to-end SIM development lifecycle, from requirements gathering to commercial launch.
- Oversaw OTA campaigns for large-scale SIM/eSIM updates, achieving [X]% success rate.
- Collaborated with vendors for SIM profile customization and key management processes.
- Conducted UAT and regression testing for new SIM profiles and SM-SR releases.
- Prepared project documentation including SRS, test plans, and change requests.
Core Competencies
- eSIM / SIM Card Development & Deployment
- DP+ Profile Provisioning and Management
- SM-SR Integration & Operations
- OTA (Over-the-Air) Campaign Management
- Vendor & Stakeholder Coordination
- Agile & Waterfall Project Delivery
- Requirement Gathering & SRS Documentation
- Risk Management & Quality Assurance
- Contract & SLA Management
- Project management
- Clinet management
- CFT management
Core Competencies
- GSMA SGP.02 / SGP.22, SIM Profile Development, DP+ Provisioning, SM-SR Operations, OTA Platforms, sFTP, MS Project, JIRA, Confluence, Excel Advanced
Core CompetenciesPMP® – Project Management Professional (PMI) (Optional if applicable)PRINCE2® Foundation/Practitioner (optional if applicable)GSMA eSIM & RSP Technical Training (if applicable)
QUALIFICATION
- Bachelor's degree in Computer Science, Information Technology, or related field
- At least 6 - 10 years of experience in a technical support role in Telecom and SIM/eSIM/USIM card projects
- Strong knowledge of SIM-related technologies and protocols
- Experience with mobile network technologies such as LTE, 3G, 4G, 5G
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills, with a strong customer service orientation
- Ability to work independently and as part of a team