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Manager- IT

Gokwik Commerce Solutions

7 - 12 years

|

11 - 16 Lacs

Gurugram Bengaluru

Posted:2 days ago| Platform:

Apply

Skills Required

Ticketing Inventory management E-commerce Hardware Management Mac Os JIRA Inventory Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage a small team of IT Ops/support professionals
IT Asset and Software license Inventory Management.
Proven capability of Supporting Remote Staff spread across multiple regions over dedicated remote assistance tool.
Co-ordinate with and support external Vendor in terms of adhering warranty of faulty machines.
Sound knowledge on MacOS environment.
Manage Installation, upgrades and configuration of hardware and software used in organization setup.
Adherence to weekly, monthly and quarterly audit activities run by IT Ops department such us inventory health check, system security checks etc.
Knowledge on any MDM solution which supports all operating system is must.
Knowledge on Jira Ticket System platform.
Result-driven, customer-focused and accountability minded
Ability to work in fast paced environment with competing and shifting priorities.
Good communication skill with sound knowledge of email writing.
SOP document writing skills if asked.

Our Core Value Cultures:

Merchant 1st
Innovation
Talent

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