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3.0 - 7.0 years

5 - 9 Lacs

chennai

Work from Office

Provide end user support for desktop hardware, peripherals, and software issues. Troubleshoot and resolve advanced desktop-related issues, including connectivity, software installation, and performance problems. Troubleshoot and resolve conference room and training room issues, including pushing software updates, connectivity issues, microphones, etc. Install, configure, and maintain desktop operating systems (Windows, macOS) and applications. Utilize Microsoft Intune for mobile device management (MDM) to deploy, manage, and secure devices in the organization. Assist in the deployment of new laptops, including setup and configuration of hardware and software. Collaborate with other IT teams to implement and support IT initiatives and projects. Document issues and solutions in the ticketing system, ensuring thorough record-keeping for future reference. Submit and follow through on change requests as required per ITSM guidelines. Provide training and support to end-users on software applications and best practices. Ensure compliance with security policies and procedures related to desktop systems and device management. Stay updated on emerging technologies and industry trends to recommend improvements. Become a member of the on-call rotation for after-hours support to Chatham employees.

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Java Full Stack Software Engineer at our renowned client listed among the Fortune India 500, you will have an exciting career opportunity to make a significant impact. If you are a motivated professional ready to contribute, we are eager to engage with you. **Role Overview:** You will be responsible for developing and maintaining full-stack software solutions using Java/J2EE technologies. Your role will involve working on product development projects and collaborating with cross-functional teams to deliver high-quality applications. **Key Responsibilities:** - Utilize your expertise in Java/J2EE to implement Object-Oriented Programming (OOPs) concepts, design patterns, multi-threading, and data structures. - Develop applications using Spring Boot and Microservices architecture. - Implement Web Services using SOAP or REST protocols. - Work with various databases such as SQL Server, DB2, MySQL, or NoSQL. - Create user interfaces using ReactJS, Node.js, JavaScript, jQuery, HTML, and CSS. - Implement Restful APIs and conduct unit tests using Junit and other frameworks. - Collaborate with teams using version control tools like GitHub and defect tracking tools like JIRA. - Adapt to Agile development methodologies and contribute to the continuous improvement of software development processes. **Qualifications Required:** - Bachelor's degree in a relevant field. - 2 to 4 years of experience in product development. - Proficiency in Java/J2EE, Web Services, databases, ReactJS, Node.js, and other relevant technologies. - Familiarity with Agile methodologies and working in cross-functional teams. - Strong analytical skills for problem-solving and root cause analysis. - Excellent communication skills in English, both written and spoken. *Note: No additional details about the company were provided in the job description.*,

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: You will be responsible for retouching and masking images according to direction and artistic integrity. Additionally, you will create composite images using best practices to match layout requirements. Your role will involve evaluating images for proper contrast, neutrality, and tones, as well as inspecting for image artifacts such as banding and patterns. You will also be verifying the color of products using samples and reference files, considering print requirements, and participating in spot-checking others" work. Key Responsibilities: - Retouch and mask images based on direction and artistic integrity - Create composite images using best practices and techniques - Evaluate images for proper contrast, neutrality, and tones - Inspect for image artifacts and potential moirs - Verify color of products using samples and reference files - Consider print requirements - Participate in spot-checking others" work - Utilize image and project tracking systems for on-time task completion - Manage organization and file management - Communicate status of assignments to department leaders - Take ownership and responsibility for image content at the project level - Participate in process improvement efforts and production meetings - May train or assist junior Color Retouchers - Maintain the Print sample dockets - Maintain the Epson printers - Maintain the stock inventory for Epson Machine accessories Qualification Required: - Professional experience using Photoshop and general knowledge of the Adobe Creative Suite - Experience applying print standards to image content preferred - Experience working in and maintaining a color-managed environment preferred - Understanding of file types used in print and digital applications - Practical experience applying principles of color theory - Experience in masking techniques - Creative experience in a packaging environment preferred - Proficient with current Mac OS - Use of Adobe InDesign or equivalent design application preferred,

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6.0 - 11.0 years

8 - 13 Lacs

chennai

Work from Office

Seeking a highly skilled Endpoint Management Engineer (macOS | Jamf | Microsoft Intune) with 6 years of experience to join our dynamic team. The ideal candidate will have strong scripting skills, a proactive approach to automation and a proven track record of maintaining secure, scalable. The role also includes handling compliant device fleets, in a large enterprise environment. Requirements: At least 6+ years of experience in macOS endpoint engineering and management. Should have 4+ years of experience managing Microsoft Intune in enterprise environments (1,000+ devices). Expert level knowledge of Jamf Pro (policies, scripts, configuration profiles, smart groups, EA). Expertise with Apple Business Manager (ABM), ADE, and macOS security frameworks. Familiarity with macOS internals, MDM protocols and enterprise security compliance. Proficiency in scripting languages such as Bash, Python, AppleScript or Zsh for Jamf; PowerShell for Intune. Sound understanding of endpoint security tools such as CrowdStrike, EDR or Defender for Endpoint. Experience with identity and access management tools such as Active Directory and Microsoft Entra ID. Excellent troubleshooting skills and experience providing Tier 3 support. Should hold certification in Jamf 100/ Jamf 200 or above. #LI-MK2 #LI-Onsite

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2.0 - 3.0 years

4 - 5 Lacs

bengaluru

Work from Office

As the home of scam protection, were reimagining how we protect people from modern threats through cutting-edge scam detection and solutions that are setting the industry standard. We bring together the sharpest minds of cyber security with a shared purpose: to protect people from modern threats. Here, you ll have a real impact, making every digital moment more secure for everyone. You ll thrive and grow in our Fellowship culture, where we dream big, trust, and challenge each other to deliver results and move with speed. You ll be welcomed into a diverse, global team with an informal and collaborative culture where your voice truly matters. Join us in securing the digital world together where your work will make a lasting impact. Ready to advance your tech career at an innovative company making a real impact in consumer cybersecurity? Were expanding our IT Operations team to Bengaluru, India, and seeking a Jr. Common IT Specialist to support our APAC offices and enhance our global IT operations. Working alongside our trusted IT partners, youll help align IT operations with business objectives while continuously improving processes onsite. Youll join a diverse, global team of IT professionals, architects, and cybersecurity experts who will support your growth from day one. Were looking for someone who is technically minded, proactive, and thrives on collaboration with cross-functional, multicultural teams. You approach work systematically, excel at prioritizing multiple IT tickets and projects, and when someone mentions "the Cloud," you think infrastructure, not weather. This role offers the perfect blend of global impact and local presence. Youll support stakeholders across multiple locations while enjoying flexible remote work options and regular collaboration at our Bengaluru office. If youre ready to develop cutting-edge IT solutions and take your career to the next level, wed love to hear from you. Your main domains would be: Employee Support Services (Onsite and Remote) Device and lifecycle management Purchasing and related processes Cyber Security Key responsibilities in this role: Ticket handling and troubleshooting Workstation and mobile device lifecycle management, license management etc. Documentation (KB articles, change tickets) What are we looking for? 2-3 years of hands-on IT support or Service Desk operations experience with a proactive approach to working with people and collaborating across cross-functional, multicultural teams. You work systematically, prioritize effectively, and are comfortable managing multiple IT tickets and tasks. Full professional proficiency in English (written and spoken) as that is our organizational language Proficiency with Jira and ticket management systems Understanding of basic cybersecurity principles and processes Familiarity with O365, Entra, and Intune Windows OS experience Bonus Points For: Experience or knowledge of MacOS, Claude , or CoPilot, so make sure to mention these in your application! We especially value candidates who demonstrate a "can-do" attitude and have the courage to take initiative and make decisions independently. What you will get from us? Welcome to the good side the home of scam protection! Work with industry-leading experts defining the future of cybersecurity and scam protection. Thrive in our Fellowship culture where we empower, trust, challenge, and support each other in doing our best work. Flexible work that works for you hybrid and remote options with team-agreed ways of working. Inclusive environment with flat, approachable leadership in our diverse global community. Comprehensive global benefits including Employee Share Savings Plan (ESSP), Fellow Member of the Board opportunities, and Annual Protect & Educate paid volunteer day. Wellbeing support through personal coaching services and one hour per week for personal recharging. Continuous growth via F-Secure Academy, Leadership programs, AI training, mentoring, and dedicated Learning Week. A security vetting will possibly be conducted for the selected candidate in accordance to our employment process.

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Color Retoucher, your role involves retouching and masking images with precision and artistic integrity to create composite images that align with layout requirements. You will be responsible for ensuring the final color accuracy of image content by evaluating contrast, neutrality, and tones, while also identifying and addressing any image artifacts such as banding or patterns. Your key responsibilities will include: - Creating composite images that meet quality standards - Evaluating images for color accuracy and consistency - Inspecting images for artifacts and ensuring print requirements are met - Participating in quality checks and project tracking to meet deadlines - Managing files and communicating effectively with department leaders - Taking ownership of image content at project level and collaborating with creative teams - Participating in process improvement efforts and production meetings - Training and assisting junior Color Retouchers - Maintaining Print sample dockets, Epson printers, and stock inventory for Epson Machine accessories In order to excel in this role, you should possess the following qualifications: - Proven professional experience in using Photoshop and the Adobe Creative Suite - Familiarity with print standards and color management - Knowledge of file types for print and digital applications - Proficiency in color theory and masking techniques - Creative experience in a packaging environment is a plus - Competency in Mac OS and Adobe InDesign or equivalent design applications Your expertise in image manipulation and color correction will play a crucial role in maintaining the visual quality and consistency of images across various projects. Your attention to detail and ability to work effectively in a color-managed environment will contribute to the overall success of the team.,

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5.0 - 10.0 years

7 - 12 Lacs

bengaluru

Work from Office

About G2 - The Company When you join G2, you re joining the team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users. G2 is the worlds largest and most trusted software marketplace. More than 100 million people annually including employees at all Fortune 500 companies use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business including Salesforce, HubSpot, Zoom, and Adobe. As we continue on our growth journey, we are striving to be the most trusted data source in the age of AI for informing software buying decisions and go-to-market strategies. Does that sound exciting to youCome join us as we try to reach our next PEAK! About G2 - Our People At G2, we have big goals, but we stay grounded in our PEAK ( P erformance + E ntrepreneurship + A uthenticity + K indness) values. You ll be part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn. You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people. About The Role G2 is looking for a Senior IT Support Engineer who leads advanced service desk operations, resolves and escalates complex IT issues, and mentors team members. They apply deep technical expertise, improve processes through automation, and partner with the Sr. IT Manager to ensure secure, efficient, and scalable IT solutions. In This Role, You Will: Leads onboarding and offboarding processes for new hires and terms in coordination with the ES and TA teams, ensuring efficiency, security, and consistency. Serves as the final escalation point for complex software, hardware, and configuration issues while coordinating with vendors on advanced troubleshooting and repair. Provides and oversees A/V support for conference rooms and company events, ensuring high availability and reliability. Takes a lead role in migrations, upgrade projects, and the deployment of new technologies. Oversees license compliance and hardware inventory strategy, ensuring accurate tracking and reporting for IT assets. Acts as a senior point of contact for G2 employee technology requests, complex HW/SW troubleshooting, and critical issue resolution. Administers and improves the company s mobile device management platform, ensuring compliance with operating and security standards. Designs and executes moves, adds, and changes activities for user requests, access management, and device lifecycle management. Develops automation workflows to enhance IT operational efficiency, reduce manual workload, and improve security posture across the SaaS portfolio. Collaborates with the Information Security team to implement and enforce best practices across the IT environment. Mentors and trains junior IT staff Minimum Qualifications: We realize applying for jobs can feel daunting at times. Even if you don t check all the boxes in the job description, we encourage you to apply anyway. 5 years of help desk experience supporting a macOS and iOS environment Expertise with all of the following SAAS solutions; Bettercloud, G Suite, JAMF, Kandji, Office 365, Okta, and Zoom. Excellent interpersonal skills; strong written and verbal communication skills Ability to think on your feet, multi-task, prioritize, and work under pressure Can effectively communicate complex issues to both technical and non-technical individuals Ability to be self-governing when needed What Can Help Your Application Stand Out: Technical certifications (ex. A+, Network+) - Preferred not required Working knowledge of networking, LAN/WAN and WLAN --

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5.0 - 10.0 years

7 - 12 Lacs

bengaluru

Work from Office

About G2 - The Company When you join G2, you re joining the team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users. G2 is the worlds largest and most trusted software marketplace. More than 100 million people annually including employees at all Fortune 500 companies use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business including Salesforce, HubSpot, Zoom, and Adobe. As we continue on our growth journey, we are striving to be the most trusted data source in the age of AI for informing software buying decisions and go-to-market strategies. Does that sound exciting to youCome join us as we try to reach our next PEAK! About G2 - Our People At G2, we have big goals, but we stay grounded in our PEAK ( P erformance + E ntrepreneurship + A uthenticity + K indness) values. You ll be part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn. You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people. About The Role G2 is looking for a Senior IT Support Engineer who leads advanced service desk operations, resolves and escalates complex IT issues, and mentors team members. They apply deep technical expertise, improve processes through automation, and partner with the Sr. IT Manager to ensure secure, efficient, and scalable IT solutions. In This Role, You Will: Leads onboarding and offboarding processes for new hires and terms in coordination with the ES and TA teams, ensuring efficiency, security, and consistency. Serves as the final escalation point for complex software, hardware, and configuration issues while coordinating with vendors on advanced troubleshooting and repair. Provides and oversees A/V support for conference rooms and company events, ensuring high availability and reliability. Takes a lead role in migrations, upgrade projects, and the deployment of new technologies. Oversees license compliance and hardware inventory strategy, ensuring accurate tracking and reporting for IT assets. Acts as a senior point of contact for G2 employee technology requests, complex HW/SW troubleshooting, and critical issue resolution. Administers and improves the company s mobile device management platform, ensuring compliance with operating and security standards. Designs and executes moves, adds, and changes activities for user requests, access management, and device lifecycle management. Develops automation workflows to enhance IT operational efficiency, reduce manual workload, and improve security posture across the SaaS portfolio. Collaborates with the Information Security team to implement and enforce best practices across the IT environment. Mentors and trains junior IT staff Minimum Qualifications: We realize applying for jobs can feel daunting at times. Even if you don t check all the boxes in the job description, we encourage you to apply anyway. 5 years of help desk experience supporting a macOS and iOS environment Expertise with all of the following SAAS solutions; Bettercloud, G Suite, JAMF, Kandji, Office 365, Okta, and Zoom. Excellent interpersonal skills; strong written and verbal communication skills Ability to think on your feet, multi-task, prioritize, and work under pressure Can effectively communicate complex issues to both technical and non-technical individuals Ability to be self-governing when needed What Can Help Your Application Stand Out: Technical certifications (ex. A+, Network+) - Preferred not required Working knowledge of networking, LAN/WAN and WLAN --

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5.0 - 10.0 years

7 - 12 Lacs

bengaluru

Work from Office

About G2 - The Company When you join G2, you re joining the team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users. G2 is the worlds largest and most trusted software marketplace. More than 100 million people annually including employees at all Fortune 500 companies use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business including Salesforce, HubSpot, Zoom, and Adobe. As we continue on our growth journey, we are striving to be the most trusted data source in the age of AI for informing software buying decisions and go-to-market strategies. Does that sound exciting to youCome join us as we try to reach our next PEAK! About G2 - Our People At G2, we have big goals, but we stay grounded in our PEAK ( P erformance + E ntrepreneurship + A uthenticity + K indness) values. You ll be part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn. You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people. About The Role G2 is looking for a Senior IT Support Engineer who leads advanced service desk operations, resolves and escalates complex IT issues, and mentors team members. They apply deep technical expertise, improve processes through automation, and partner with the Sr. IT Manager to ensure secure, efficient, and scalable IT solutions. In This Role, You Will: Leads onboarding and offboarding processes for new hires and terms in coordination with the ES and TA teams, ensuring efficiency, security, and consistency. Serves as the final escalation point for complex software, hardware, and configuration issues while coordinating with vendors on advanced troubleshooting and repair. Provides and oversees A/V support for conference rooms and company events, ensuring high availability and reliability. Takes a lead role in migrations, upgrade projects, and the deployment of new technologies. Oversees license compliance and hardware inventory strategy, ensuring accurate tracking and reporting for IT assets. Acts as a senior point of contact for G2 employee technology requests, complex HW/SW troubleshooting, and critical issue resolution. Administers and improves the company s mobile device management platform, ensuring compliance with operating and security standards. Designs and executes moves, adds, and changes activities for user requests, access management, and device lifecycle management. Develops automation workflows to enhance IT operational efficiency, reduce manual workload, and improve security posture across the SaaS portfolio. Collaborates with the Information Security team to implement and enforce best practices across the IT environment. Mentors and trains junior IT staff Minimum Qualifications: We realize applying for jobs can feel daunting at times. Even if you don t check all the boxes in the job description, we encourage you to apply anyway. 5 years of help desk experience supporting a macOS and iOS environment Expertise with all of the following SAAS solutions; Bettercloud, G Suite, JAMF, Kandji, Office 365, Okta, and Zoom. Excellent interpersonal skills; strong written and verbal communication skills Ability to think on your feet, multi-task, prioritize, and work under pressure Can effectively communicate complex issues to both technical and non-technical individuals Ability to be self-governing when needed What Can Help Your Application Stand Out: Technical certifications (ex. A+, Network+) - Preferred not required Working knowledge of networking, LAN/WAN and WLAN --

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5.0 - 10.0 years

7 - 12 Lacs

bengaluru

Work from Office

About G2 - The Company When you join G2, you re joining the team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users. G2 is the worlds largest and most trusted software marketplace. More than 100 million people annually including employees at all Fortune 500 companies use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business including Salesforce, HubSpot, Zoom, and Adobe. As we continue on our growth journey, we are striving to be the most trusted data source in the age of AI for informing software buying decisions and go-to-market strategies. Does that sound exciting to youCome join us as we try to reach our next PEAK! About G2 - Our People At G2, we have big goals, but we stay grounded in our PEAK ( P erformance + E ntrepreneurship + A uthenticity + K indness) values. You ll be part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn. You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people. About The Role G2 is looking for a Senior IT Support Engineer who leads advanced service desk operations, resolves and escalates complex IT issues, and mentors team members. They apply deep technical expertise, improve processes through automation, and partner with the Sr. IT Manager to ensure secure, efficient, and scalable IT solutions. In This Role, You Will: Leads onboarding and offboarding processes for new hires and terms in coordination with the ES and TA teams, ensuring efficiency, security, and consistency. Serves as the final escalation point for complex software, hardware, and configuration issues while coordinating with vendors on advanced troubleshooting and repair. Provides and oversees A/V support for conference rooms and company events, ensuring high availability and reliability. Takes a lead role in migrations, upgrade projects, and the deployment of new technologies. Oversees license compliance and hardware inventory strategy, ensuring accurate tracking and reporting for IT assets. Acts as a senior point of contact for G2 employee technology requests, complex HW/SW troubleshooting, and critical issue resolution. Administers and improves the company s mobile device management platform, ensuring compliance with operating and security standards. Designs and executes moves, adds, and changes activities for user requests, access management, and device lifecycle management. Develops automation workflows to enhance IT operational efficiency, reduce manual workload, and improve security posture across the SaaS portfolio. Collaborates with the Information Security team to implement and enforce best practices across the IT environment. Mentors and trains junior IT staff Minimum Qualifications: We realize applying for jobs can feel daunting at times. Even if you don t check all the boxes in the job description, we encourage you to apply anyway. 5 years of help desk experience supporting a macOS and iOS environment Expertise with all of the following SAAS solutions; Bettercloud, G Suite, JAMF, Kandji, Office 365, Okta, and Zoom. Excellent interpersonal skills; strong written and verbal communication skills Ability to think on your feet, multi-task, prioritize, and work under pressure Can effectively communicate complex issues to both technical and non-technical individuals Ability to be self-governing when needed What Can Help Your Application Stand Out: Technical certifications (ex. A+, Network+) - Preferred not required Working knowledge of networking, LAN/WAN and WLAN --

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5.0 - 10.0 years

7 - 12 Lacs

bengaluru

Work from Office

About G2 - The Company When you join G2, you re joining the team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users. G2 is the worlds largest and most trusted software marketplace. More than 100 million people annually including employees at all Fortune 500 companies use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business including Salesforce, HubSpot, Zoom, and Adobe. As we continue on our growth journey, we are striving to be the most trusted data source in the age of AI for informing software buying decisions and go-to-market strategies. Does that sound exciting to youCome join us as we try to reach our next PEAK! About G2 - Our People At G2, we have big goals, but we stay grounded in our PEAK ( P erformance + E ntrepreneurship + A uthenticity + K indness) values. You ll be part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn. You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people. About The Role G2 is looking for a Senior IT Support Engineer who leads advanced service desk operations, resolves and escalates complex IT issues, and mentors team members. They apply deep technical expertise, improve processes through automation, and partner with the Sr. IT Manager to ensure secure, efficient, and scalable IT solutions. In This Role, You Will: Leads onboarding and offboarding processes for new hires and terms in coordination with the ES and TA teams, ensuring efficiency, security, and consistency. Serves as the final escalation point for complex software, hardware, and configuration issues while coordinating with vendors on advanced troubleshooting and repair. Provides and oversees A/V support for conference rooms and company events, ensuring high availability and reliability. Takes a lead role in migrations, upgrade projects, and the deployment of new technologies. Oversees license compliance and hardware inventory strategy, ensuring accurate tracking and reporting for IT assets. Acts as a senior point of contact for G2 employee technology requests, complex HW/SW troubleshooting, and critical issue resolution. Administers and improves the company s mobile device management platform, ensuring compliance with operating and security standards. Designs and executes moves, adds, and changes activities for user requests, access management, and device lifecycle management. Develops automation workflows to enhance IT operational efficiency, reduce manual workload, and improve security posture across the SaaS portfolio. Collaborates with the Information Security team to implement and enforce best practices across the IT environment. Mentors and trains junior IT staff Minimum Qualifications: We realize applying for jobs can feel daunting at times. Even if you don t check all the boxes in the job description, we encourage you to apply anyway. 5 years of help desk experience supporting a macOS and iOS environment Expertise with all of the following SAAS solutions; Bettercloud, G Suite, JAMF, Kandji, Office 365, Okta, and Zoom. Excellent interpersonal skills; strong written and verbal communication skills Ability to think on your feet, multi-task, prioritize, and work under pressure Can effectively communicate complex issues to both technical and non-technical individuals Ability to be self-governing when needed What Can Help Your Application Stand Out: Technical certifications (ex. A+, Network+) - Preferred not required Working knowledge of networking, LAN/WAN and WLAN --

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5.0 - 10.0 years

7 - 11 Lacs

kolkata, mumbai, new delhi

Work from Office

Strong hands-on experience in macOS application development (not just iOS). Practical experience working with Launch Agents and Launch Daemons in macOS. Knowledge of how background processes, inter-process communication, and scheduling tasks work in macOS. Experience with system-level programming on macOS, not limited to UI-based applications.

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2.0 - 3.0 years

4 - 5 Lacs

bengaluru

Work from Office

Sanas is revolutionizing the way we communicate with the world s first real-time algorithm, designed to modulate accents, eliminate background noises, and magnify speech clarity. Pioneered by seasoned startup founders with a proven track record of creating and steering multiple unicorn companies, our groundbreaking GDP-shifting technology sets a gold standard. Sanas is a 200-strong team, established in 2020. In this short span, we ve successfully secured over $100 million in funding. Our innovation have been supported by the industry s leading investors, including Insight Partners, Google Ventures, Quadrille Capital, General Catalyst, Quiet Capital, and other influential investors. Our reputation is further solidified by collaborations with numerous Fortune 100 companies. With Sanas, you re not just adopting a product; you re investing in the future of communication. Key Responsibilities: Manage and administer devices using Microsoft Intune (Endpoint Manager) for Windows and macOS. Administer Microsoft 365, including user and license management, Exchange Online, SharePoint, and Teams. Oversee Google Workspace administration including user management, groups, and security settings. Provide technical support for Windows and Mac users, including troubleshooting hardware, software, and network issues. Maintain and support Zoom Rooms, ensuring smooth operation of video conferencing systems. Administer physical access control systems, managing user access and coordinating with vendors. Respond to IT support tickets, ensuring timely resolution and excellent user experience. Maintain IT asset inventory and ensure system compliance with security standards. Requirements: Proven experience with Microsoft Intune, Microsoft 365, and Google Workspace administration. Strong knowledge of both Windows and macOS environments. Experience supporting Zoom Rooms and AV equipment. Familiarity with physical access control systems. Excellent problem-solving and communication skills. Ability to prioritize tasks in a dynamic environment. Joining us means contributing to the world s first real-time speech understanding platform revolutionizing Contact Centers and Enterprises alike. Our technology empowers agents, transforms customer experiences, and drives measurable growth. But this is just the beginning. Youll be part of a team exploring the vast potential of an increasingly sonic future

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1.0 - 3.0 years

5 - 8 Lacs

bengaluru

Work from Office

The IT Customer Ops Depot Technician is a member of our hardware depot team. They are responsible for configuration and distribution of laptops for new hires and existing employee laptop swaps. Configuration and distribution of PCs including but not limited to: Onsite laptop provisioning and depot activities. Complete laptop setups and deployment for employees using standard hardware, images, and software. Manage physical asset inventory and update system accordingly. Troubleshoot and resolve hardware, software and connectivity issues discovered during provisioning process. Coordinate with authorized vendor(s) for PC hardware repair. Coordinate user laptop upgrades and support during scheduled refresh process: Schedule meetings with users to assist with laptop swap process. Provide IT support related to laptop swaps. Coordinate and remediate laptop SWAP returns Other miscellaneous tasks such as: Maintain and/or coordinate PC hardware inventory. Order and purchase standard equipment and software through approved vendors. Shipping label creation and packaging of laptops for shipping. Participation in weekly team calls. EDUCATION Associate degree or equivalent experience TECHNICAL/SOFT SKILLS Working knowledge of hardware and applications Experience with Microsoft Windows OS, MAC OS, MS, Office Suite, asset management, Microsoft Active Directory, computer imaging software, ServiceNow Service Desk software, VoIP phone systems, CCH ProSystem FX, endpoint security & protection, enterprise backup solutions, hard disk encryption software, PC hardware, printers, and other networked equipment. SPECIAL REQUIREMENTS SPECIFIC TO JOB Excellent verbal and written communications Demonstrates a working knowledge of the technology tools required within assigned responsibilities Effective organization and time management skills Ability to manage multiple tasks and strong attention to detail Ability to handle constantly changing flow of traffic, remain productive during slow times, be able to multitask effectively during busy times and exercise patience and professionalism during stressful situations. Ability to work in a highly collaborative environment and consult effectively with employees at all levels. EXPERIENCE 1-3 years relevant experience in customer service or IT support

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3.0 - 7.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a Color Retoucher, your main responsibility will be to retouch and mask images according to specific directions while maintaining artistic integrity. You will be creating composite images using industry best practices and techniques to ensure they match the layout requirements. It will be your duty to ensure the final color accuracy of all image content, evaluating them for proper contrast, neutrality, and tones, while inspecting for any artifacts such as banding, patterns, or potential moirs. You will also be verifying the color accuracy of products by using samples and reference files and considering print requirements in your work. Additionally, you will participate in spot-checking the work of others as part of the quality control program and utilize image and project tracking systems to ensure timely completion of tasks. Organization and file management will play a crucial role in your daily activities. Communication with department leaders regarding the status of assignments and taking ownership of image content at the project level will be essential. You will work closely with creative teams, relay critical information, and participate in process improvement efforts and production meetings to make a positive impact on the business. Moreover, you may be involved in training or assisting junior Color Retouchers and will have the responsibility of maintaining the print sample dockets, Epson printers, and stock inventory for Epson machine accessories. To excel in this role, you should have professional experience using Photoshop and a good understanding of the Adobe Creative Suite. Experience in applying print standards to image content, working in a color-managed environment, and knowledge of file types used in both print and digital applications are preferred. Practical experience in color theory, masking techniques, and working in a packaging environment will be beneficial. Proficiency with current Mac OS and the use of Adobe InDesign or equivalent design applications is also desirable.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

You are a Service Desk Analyst (L1 Desk) with a minimum of 2+ years of experience in an IT support/help desk environment. You will be responsible for being the first point of contact for users reporting IT issues or requesting services. Your main tasks will include logging, categorizing, and prioritizing incidents and service requests in ITSM tools, troubleshooting and resolving technical issues related to hardware, software, networks, and user accounts. In this role, you will be expected to escalate complex or unresolved issues to appropriate support tiers following defined escalation paths. You will provide remote support using remote access tools and follow documented procedures and knowledge base articles. It is important to ensure accurate documentation of all user interactions and solutions provided. You will need to follow ITIL-aligned processes such as Incident Management, Request Fulfilment, and Access Management. Maintaining awareness of service desk procedures, SLAs, and support protocols will be crucial. You will also participate in shift-based rotations to ensure 24x7 coverage where required. Providing excellent customer service and maintaining a high level of user satisfaction is a key aspect of this role. Additionally, you will assist in identifying recurring issues and contribute to knowledge base updates. To be successful in this position, you should have experience supporting end-users remotely in a fast-paced environment. Equivalent work experience may be considered in lieu of formal education. Basic to intermediate knowledge of Windows/Mac OS, MS Office Suite, email clients, printers, and networking fundamentals is required. You should also have the ability to multitask and handle a high volume of support requests. A customer-focused attitude with a calm and patient demeanor will be essential for this role.,

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7.0 - 12.0 years

8 - 13 Lacs

hyderabad

Work from Office

Device Engineering and Standardization: Develop, document, and continuously refine technical standards for all end user devices. Collaborate with cross-functional teams to ensure these standards reflect both operational needs and industry best practices. Device Evaluation and Selection: Review new devices launched on the market, assessing them for compatibility, reliability, and alignment with organizational requirements. Prepare comprehensive evaluation reports and recommendations. Testing and Certification: Oversee a rigorous testing process for each device, covering performance, security, interoperability, and user experience. Certify devices that meet established standards for inclusion in the organization s official catalogue. Catalogue Management: Maintain the official catalogue of approved devices, ensuring it is up-to-date and easily accessible. Work closely with procurement and IT support teams to facilitate smooth device adoption and deployment. Business Case Assessment: Evaluate the business case for each device, balancing technical merit, user needs, and cost considerations. Ensure only those devices with a strong business rationale are added to the catalogue. Stakeholder Collaboration: Act as a primary point of contact for device-related queries and initiatives. Liaise with vendors, internal technical teams, and user groups to foster alignment and resolve issues. Market Intelligence: Keep abreast of market trends, emerging technologies, and regulatory developments relevant to end user devices. Anticipate future organizational needs and proactively identify devices that may offer strategic advantage. Process Optimization: Continuously improve device evaluation, testing, and certification processes to reduce time-to-market and optimize resource utilization. Documentation and Reporting: Prepare and maintain detailed documentation for device standards, test results, certification decisions, and catalogue updates. Present findings to senior management as required. Risk Management: Identify and mitigate risks associated with device adoption, including potential security vulnerabilities, compatibility issues, and user concerns

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

The role at Apple offers you the opportunity to be a part of a team that is dedicated to providing exceptional support to all Apple employees worldwide. As a member of this diverse and dynamic team, you will play a crucial role in managing data and records for multiple countries, ensuring compliance with regulatory requirements, and enhancing the global employee experience. Your responsibilities will include processing complex data updates, maintaining file storage, and managing business essential records. With your excellent communication skills and consultative approach, you will navigate through complex transactions, troubleshoot issues, and ensure the strictest compliance with professional knowledge. To excel in this role, you should have a minimum of 2 years of HR-related working experience, document administration experience, and proficiency in day-to-day case management. Additionally, you should possess a strong understanding of SLA and HR Shared Service, as well as experience with confidential information management following SOP. Preferred qualifications include unparalleled attention to detail, teamwork skills, ability to anticipate issues, and proficiency in data and document management. Experience with HRIS systems, Workday, case management tools like ServiceNow, and Mac OS is also preferred. Join us at Apple and be a part of shaping the future of employee experience while making a tangible impact within our globally renowned organization.,

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3.0 - 6.0 years

5 - 6 Lacs

hyderabad

Hybrid

Job Description * Role & Responsibilities: Provide L2 Technical Support for end users across multiple technologies. Handle troubleshooting for Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Support Windows & Mac OS, mobile device hardware/software, networking, video conferencing, telephony equipment, and AV systems. Administer and troubleshoot Active Directory. Document issues and resolutions while ensuring SLA adherence. Preferred Candidate Profile: 35 years of experience in technical support or IT helpdesk roles. Preferred Certifications: ITIL, Microsoft MCITP. Excellent communication and problem-solving skills. Willingness to work in a fast-paced environment.

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2.0 - 4.0 years

0 - 1 Lacs

bengaluru

Work from Office

Experience Level : 2 to 4 years Work Mode : Work from Office Shifts : Quarterly Rotational 2 PM to11 PM, 6 PM to 3 AM, 9 PM to 6 AM Work Mode : Work From Office Interview Mode : Face to Face Experience 2 to 4 years of Tier 2 experience in a technician, help desk, or desktop support role. Technical Skills: * Proficient in macOS and Apple hardware/software troubleshooting. * Strong Windows installation and troubleshooting skills (Windows 10 and 11). * Experience supporting devices including MacBooks, iPhones, iPads, Androids, and Windows laptops/desktops (HP, Lenovo, Dell). * Microsoft Office 365 Administration and application support. * Familiarity with Active Directory. Communication & Professionalism: * Must communicate effectively in a fast-paced team environment. * Ability to think critically and troubleshoot beyond KB articles or scripted responses. * Familiar with IT terminology and best practices, including SLA, KPI, CSAT, and ITIL v4. Help Desk Competencies: * Experience handling T1/T2/T3-level issues with strong time management and prioritization. * Knowledge of when and how to escalate tickets appropriately. * Capable of triaging, categorizing, and prioritizing tickets accurately. * Consistently provides detailed documentation and ticket notes. * Proven ability to maintain quality service under high ticket and call volumes, in alignment with Penumbras IT standards and SLAs. Preferred Skills * Experience troubleshooting printers (Zebra, HP, Canon, Konica). * Familiarity with Intune, SCCM and JAMF (JAMF 100 certification preferred). * Remote support experience with RDP and Bomgar. * Experience using ServiceNow or similar ticketing systems. * Basic asset management knowledge. * Tier 1 networking troubleshooting (e.g., IP configuration, ping, Wi-Fi issues). * Understanding of DHCP, DNS, RDP, and other network fundamentals. * Ability to create and maintain knowledge base articles and troubleshooting documentation Interested candidates can share their updated resumes to hemavarshini@sightspectrum.in

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5.0 - 9.0 years

0 Lacs

haryana

On-site

As a Senior Software Engineer specializing in Big Data technologies, you will leverage your proven experience to drive impactful software solutions. Your hands-on expertise with a wide array of tools such as Hadoop, Hive, Pig, Oozie, MapReduce, Spark, Sqoop, Kafka, and Flume will be instrumental in developing cutting-edge software applications. Your role will involve extensive software development, scripting, and project management, ensuring the successful execution of projects. You will demonstrate proficiency in utilizing system monitoring tools like Grafana and Ganglia, along with automated testing frameworks to streamline the development process. Your knowledge of programming languages such as Python, Java, Scala, and C++ will be essential for creating efficient solutions. Moreover, your familiarity with relational databases like PostgreSQL, MySQL, and NoSQL databases like MongoDB will enable you to design robust software systems. Operating across various platforms including Linux, Mac OS, and Windows, you will apply your analytical mindset and problem-solving skills to address complex challenges. Your ability to work independently and collaborate effectively with internal teams and vendors will be crucial in optimizing product quality. You will play a key role in developing high-quality software design, automating tasks, reviewing code, and conducting validation and verification testing. Furthermore, your role will involve documenting development phases, monitoring systems, and ensuring that software remains up-to-date with the latest technologies. Your excellent organizational and leadership skills will be pivotal in driving the success of projects. This is a full-time position that requires in-person work at the designated location. If you are seeking a challenging opportunity to make a significant impact in the realm of Big Data technology, this role offers a dynamic environment where your skills and expertise will be valued and utilized to drive innovation and excellence in software development.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. Our services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. As the IT Support Specialist at Fulcrum Digital, you will be the initial point of contact for all computer and system related concerns from users. You will respond to queries through phone, email, or helpdesk tickets while maintaining a high level of customer service and adhering to service management principles. Taking ownership of end user problems, you will proactively find resolutions and assist in resolving hardware/software issues. Additionally, you will coordinate with vendors, train staff on hardware/software usage, and assist in creating training materials for computer troubleshooting and usage. Managing equipment and performing inventories, troubleshooting mobile devices, configuring new devices, and installing/configuring computer systems and applications are also key responsibilities. To excel in this role, you should have a Computer Science Degree with 2-3 years of job experience, including helpdesk or ticketing system experience (e.g. ServiceNow, ServiceDesk, Jira). Microsoft and relevant technical certifications are desirable along with strong knowledge of Microsoft operating systems, remote access technologies, networked/desktop printers, various operating systems, mobile devices, desktop applications, and client services. The ability to work independently, prioritize tasks, and solve problems effectively in a high-pressure environment is crucial. Excellent written, oral, and interpersonal communication skills are required, along with a team-oriented and self-motivated attitude. This is a permanent position based in Pune City, Maharashtra, India, with the job opening ID RRF_5037 in the IT Services industry that opened on 28/02/2025.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a Desktop Support Technician at Stefanini, you will be responsible for supporting IT equipment in a large corporate environment. Your role will involve providing desktop/laptop tech support for both Mac and PC systems, with expertise in Windows 7/10 operating systems. You will also be expected to support mobile devices, printers, scanners, wireless networks, VPN connections, and more. Additionally, your responsibilities will include IMAC support (Install/Move/Add/Change) for IT equipment, maintaining repairs, spare parts, and components, researching and troubleshooting technical problems, and documenting system configurations. You will be required to track and resolve customer incidents and requests using the client's ticketing tool, troubleshoot hardware and software issues for Windows devices, and handle backup, restoration, and migration of user data. Furthermore, as a part of the role, you will provide Smart Hands support for networking, server, and telecommunications technologies, offer assistance with printer and peripheral device support, manage IT assets inventory, and follow appropriate KB articles. You should be willing to work on-call and provide after-hours support as needed, potentially including executive support and various other tasks associated with deskside services. Flexibility to support clients at different locations may also be required. To succeed in this role, you should have experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers, and PC hardware. Maintaining a positive attitude under stressful conditions, excellent communication skills, professionalism, and the ability to perform in-depth research and troubleshooting for complex technical issues are essential. You should be able to prioritize tasks, work independently, lift equipment up to 50 pounds, and be open to learning new technologies. Desired certifications include A+, Microsoft Certified Professional (MCP), ITIL Foundations, and Lean Six Sigma. Stefanini offers a dynamic work environment where you can collaborate with global teams, comprehensive benefits, professional development opportunities through Stefanini University, and more. Stefanini is known for its agility, flexibility, and innovation, driven by a flat organizational structure that promotes faster communication and decision-making. If you are looking to join a Brazilian-owned company with a focus on growth and employee development, this role might be the right fit for you.,

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Presales Technical Consultant, your primary responsibility will be delivering presentations and demonstrations to prospective and current clients. You will be conducting research into the industry, including competitor research, to stay ahead of market trends. Your role will involve encouraging clients to consider extras, upgrades, and other services based on your comprehensive understanding of the products and services offered. Additionally, you will be tasked with identifying new markets or clients to engage with, leveraging your knowledge of the industry and the needs of the users. Addressing end clients and various partners such as channel partners, system integrators, solution partners, service providers, and consultants will be a key aspect of your role. Collaborating closely with the sales team, you will play a crucial role in helping them achieve their targets. Your leadership, communication, presentation, and negotiation skills will be essential in effectively communicating the value proposition to potential clients. To excel in this role, you should demonstrate a keen interest and understanding of the industry, particularly in technology-related sectors. Your ability to conduct thorough research and stay updated on industry developments will set you apart. Strong problem-solving skills, time management, and organizational abilities are key attributes for success in this position. Moreover, your expertise in Hardware and Networking concepts, as well as your knowledge of Windows, Linux, Mac OS, Android, iOS, Antivirus, DLP, MDM, and Remote technologies, will be valuable assets. You should also be capable of leading a team of L1 engineers, preparing technical documents, and evaluating and comparing different solutions within the same league. If you are a dynamic professional with a passion for technology and possess the skills mentioned above, we invite you to share your updated CV with us at hr@bdsoft.in. Join our team and be part of a dynamic environment where your talents will be valued and nurtured.,

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6.0 - 10.0 years

0 Lacs

noida, uttar pradesh

On-site

The job involves working directly with customers to address complex post-sales concerns, requiring thorough evaluation of various factors. You will engage in technical discussions with cross-functional teams, promoting transparency for improved products, working environments, and cybersecurity. Providing technical support, troubleshooting, and best practices to customers and partners is a key responsibility, along with managing support cases, fault isolation, and root cause analysis. Publishing technical documentation and reviewing training materials are also part of the role. The ideal candidate should have 6-8 years of experience in a Technical Support environment, with expertise in Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, and Authentication Protocols. A strong understanding of Networking and Network Security concepts, experience with various networking devices, and familiarity with Palo Alto, Cisco, Checkpoint, Juniper, and Fortinet products are desirable. Experience with Firewall Central Management Systems, multi-factor authentication security systems, and Security services is preferred. Proficiency in debugging complex networks, virtualization experience, and knowledge of Windows, MAC OS, Linux, Python, and BASH scripting are important. Strong written and verbal communication skills, along with a degree in Computer Engineering or Electronics & Communications Engineering, are required for this role.,

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