Manager - HR (Employee Relations)

Role

• Enable and drive firm-wide Employee Relations to meet the needs of our growing and evolving India Consulting Offices. Working closely with HR, legal, risk, compliance, Regional/Business Unit leaders and other stakeholders, you will manage end to end process as per BCG protocols and global guidelines
• Drive best practice approaches to Employee Relations issues across the business including:-
• In collaboration with the legal and global employee relations team, develop a suite of local best practice Employee Relations policies and tools (e.g., PIPs, redundancies, investigations, terminations, etc.)
• Maintain understanding of key industry and local market trends and best practices and incorporate them into BCG’s operations.
• Collaborate, guide, and deliver advice to local and global teams.
• Lead and disseminate communication related to Employee Relations across all businesses
• Work with regional & global stakeholders to align on best practices, risk compliance and related projects
• Work with the HR leadership team to implement and drive change management projects.
• Develop and disseminate best practices and training.
• Provide strategic advice to HR/ER teams on global HR policies, employee relations matters, investigations, and processes.
• Design and deliver employee training programmes on employee relations issues and workplace conduct.
• Develop a culture of continuous improvement and innovation.
• Manage ER processes, monitoring, supporting, and adjusting as required to ensure BCG maintains smooth ER processes and provides top-in-class support across the market on ER matters, in compliance with local laws and regulations. Proactively troubleshoot on pain points where needed
• Conduct complex HR investigations and/or support, coach and advise others in conducting investigations as required, including providing counsel on appropriate outcomes and
• Lead and coordinate operations of key reporting
• Support on any Ombudsman-related concerns on employee relations practice and HR
• Lead internal reviews and audits of employee relations data and Develop metrics to monitor outcomes. Ensure compliance with requirements as needed.
  

• Any post-graduation degree with a minimum of 8+ years' experience in a similar role within a high-performing professional services environment.
• Extensive ER expertise over 8+ years, relevant Employee Relations experience working for a multi-national organisation
• Good experience and understanding of managing complex reporting relationships in a matrixed organisation, and the ability to incorporate multiple cultures. Partnering, consulting, influencing & relationship management skills
• Excellent written and oral communication skills with the personal presence to influence others, whether in small groups or presenting to large audiences
• Role model with strong values & experience in change management
• Flexible approach and ability to manage conflicting priorities
• Can develop and manage relationships with key stakeholders at all levels of the organisation. Builds strong networks and collaborative relationships
  

You're Good At

• The successful candidate will be comfortable in a fast-paced, complex global organisation and confident in their regular interactions with the business and making decisions that require intellectual nimbleness, pragmatism and values-based decision Self-motivated, proactive, and hardworking team player with strong influencing skills.
• Must be able to deliver functional capabilities that in keeping with BCG’s values and
• Effectively balance strategic thinking with the ability to get things done within a rapidly changing work environment
• Excellent conceptual skills and ability to package complex materials into a well-organized and succinct work product
• Enlist the cooperation of others while tapping into the skills & abilities of others to achieve desired results
• Trustworthy – exercising sound judgment in managing confidential/sensitive information
• Assist in developing long-term strategies and create key initiatives to promote and achieve a culture of assimilation.
• Analyse data, identifying trends and pulse checks within the
• Handle difficult and confidential situations with poise, understanding and tact
• Anticipating and managing risks
• Adapting to dynamic situations and changing requirements
• Taking a tenacious approach to ensure results
• Experience of building effective working relationships across entities and leveraging these relationships to deliver positive outcomes