Manager, Global Clinical Solutions Bengaluru, Karnataka, India

Location Bengaluru, Karnataka, India

Job ID R-230205

Date posted 26/06/2025

Job Title: Manager, Global Clinical Solutions

Career Level: D

Introduction to role:

Are you ready to drive innovation in clinical solutions? As a Manager in Global Clinical Solutions (GCS) at AstraZeneca, you'll be at the forefront of delivering services and technology that enhance process effectiveness and performance. You'll support teams in developing and maintaining processes, systems, and services that are crucial for Clinical Development programs. Your leadership will be pivotal in coordinating and delivering GCS services across projects, ensuring timely, cost-effective, and quality outcomes.

Accountabilities:

Providing input to eCOA and DPS systems based on CSP, previous practical experience from end users and consultancy with eCOA SME/ Solutions Implementation Lead/Study Management/Business Analyst and other relevant members to ensure clinical study needs are properly captured in eCOA and DPS user requirements specification.

DPS stands for Digital Patient Solutions and means for the entire digital patient services in a clinical trial (can include but not limited to eCOA with integrated sensors, devices and/or wearables, spirometry, patient engagement, telemedicine, eConsent, HBS)

The eCOA and DPS Manager is a member of GCS and acts as co-Project Manager of the study together with system suppliers teams and is responsible for the coordination/leading the activities ensuring delivery and lifecycle management for eCOA and DPS systems as defining, testing, training strategy for the system and maintaining system in validated state. The eCOA and DPS Manager work across drug projects with internal and external stakeholders to enable delivery of DPS clinical systems in agreed time, cost, and quality across all AZ portfolio.

Essential Skills/Experience:

Digital Patient Solutions systems, Project Management experience & Stakeholders / Vendor Management & Risk/issues reporting

• University degree in related discipline, preferably in biological science or healthcare-related fields, such as medicine, nursing, or equivalent experience
• Ability to work collaboratively; proven organizational and analytical skills, and proven skills to deliver to time, cost and quality
• Good project management skills
• Excellent knowledge of spoken and written English
• Strong business communication, stakeholder management and presentation skills
• Well-developed organisational and interpersonal skills
• Ensures risks and issues management to ensure effective delivery. Expertly utilises escalation routes and governance to gain traction and deliver rapid solutions
• Shares lessons learned and best practice recommendations with relevant stakeholders to drive continuous improvement
• Builds relationships and achieve results without line management input
• Curious and self-motivated

Desirable Skills/Experience:

• Expert in their relevant service
• Experience of utilizing standard process improvement methodologies (e.g. Lean Six Sigma) to identify root causes of process issues and identify areas of process improvement
• Some experience of Quality Systems and Quality Management, including process definition and process improvement, ideally within an Information Systems environment
• Experience in multiple fields of clinical development
• At least 2 year experience in Drug Development within a pharmaceutical or clinical background
• Understanding ICH GCP guidelines in relation to study delivery
• Experience of working in a global organisation with complex/geographical context

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca, curiosity drives us to explore new scientific horizons. We are committed to making a difference by fusing data and technology with scientific innovations to tackle complex diseases. Our inclusive environment encourages collaboration across academia, biotechs, and industry, creating opportunities for lifelong learning and career development. With a focus on advancing scientific knowledge, we aim to shape the future of healthcare and impact patients' lives globally.

Ready to make an impact? Apply now to join our team!

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.